SCA practice case · Telephone consultation
“My hormones run out next week and the clinic discharged me — please don’t let me crash”
Telephone consultation
Adult patient
Typical
Gender, reproductive & sexual healthMental health & addictionProfessional & ethical dilemmas
The candidate brief
This is what you would read in the 3-minute window before the patient connects. Read it once, note two or three hypotheses and one thing you must not miss, then stop.
Patient
Robyn Achebe · 26 years · trans woman
Setting
Telephone — trans woman new to the practice, hormones about to run out.
Past history
- Gender incongruence — on hormones 3 years
Medication
- Oestradiol (private prescriber)
- Anti-androgen (private prescriber)
Allergies
NKDA
Recent notes
⚠ New registration. Private prescribing has ended. NHS gender identity clinic referral — long wait.
Reason for contact
Telephone: “My hormones run out next week.”
Practise this case
The full case is in the Hot Seat with the Gold plan. You get a 12-minute timer, a role-player script with facts released only when asked, examiner checkpoints by the three RCGP domains, a model consultation and the guidance behind it.
What this case tests
Show the learning points (spoiler: read after you have practised)
A trans patient established on hormones whose supply is running out, facing a years-long gender-clinic wait, is a situation in which a BRIDGING prescription should be actively considered as harm reduction — not a reflex refusal. GMC guidance says a GP may consider — it is not an obligation — a bridging prescription to continue established hormones where the patient is self-medicating with unregulated hormones or highly likely to, to reduce the risk of self-harm or suicide, with gender-specialist advice and the lowest acceptable dose (the RCGP’s 2024 position statement is more cautious and does not see initiating hormones as a core GP role without additional expertise); it aims to prevent the harms of abrupt cessation and of patients resorting to unregulated self-sourced hormones, ideally with gender-specialist/endocrinology advice and shared care, plus baseline monitoring, while the specialist referral is in place and chased. Crucially, abrupt cessation risks a mental-health crisis: the hint of suicidal ideation at the prospect of stopping/detransitioning must be assessed and safety-planned — this is a safety issue, not an administrative one. The examinable hidden agenda is fear of rejection and the exhaustion of having to justify herself after previous poor experiences; meet her with respect and affirmation FIRST (correct name/pronouns, no othering), assess and support her whole wellbeing, do not refuse on "not my expertise" grounds while leaving her without treatment, and safety-net with crisis routes and trans-inclusive support. Abruptly stopping established hormones causes significant distress, may precipitate or worsen mental-health crisis (including suicidality), and frequently drives patients to UNREGULATED self-sourced hormones (unsafe, unmonitored). The hint of suicidal thoughts must be assessed — this is a safety issue, not just an administrative one.
The guidance behind it
Similar SCA cases
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