SCA practice case · Video consultation
“My hands are very sore and cracked — my friend says I need a cream”
Video consultation
Adult patient
Someone else speaking
Hard
Health disadvantage & vulnerabilitiesProfessional & ethical dilemmasEthnicity, culture & diversity
The candidate brief
This is what you would read in the 3-minute window before the patient connects. Read it once, note two or three hypotheses and one thing you must not miss, then stop.
Patient
Ana Ionescu · 22-year-old woman
Setting
Video — a young woman with sore hands; a friend is with her on the call and has booked the appointment.
Past history
- Registered 4 months ago — address: a shared house (11 adults registered at this address)
- No previous UK records
Medication
- None
Allergies
Not recorded
Recent notes
Registration form completed in English by “D. Marin (friend)”. Mobile number on record: listed as “friend’s phone”. Local pharmacist (2 weeks ago, shared with consent): sold emollient for “sore, cracked hands”, advised GP appointment. Appointment booked by telephone by the same friend.
Reason for contact
Video appointment: “rash on hands”.
Practise this case
The full case is in the Hot Seat with the Gold plan. You get a 12-minute timer, a role-player script with facts released only when asked, examiner checkpoints by the three RCGP domains, a model consultation and the guidance behind it.
What this case tests
Show the learning points (spoiler: read after you have practised)
Modern slavery often presents as an ordinary problem with a companion who controls the consultation. Cues: someone else answering or insisting on interpreting, booking and holding the phone, many adults at one address, inconsistent stories, withheld documents, debt bondage, long hours, restricted movement, fearfulness and untreated injuries or work-related conditions. Always try to see the person alone for part of the consultation, check they can speak freely, and use a professional interpreter, never a companion. Ask direct, simple questions. If there is immediate danger, call 999. Otherwise explain options and seek consent: adults need to consent to a National Referral Mechanism referral, which is made by designated first responder organisations (police, local authorities, and specified charities — GPs are not first responders); the Modern Slavery & Exploitation Helpline (08000 121 700) gives 24-hour advice to victims and professionals. Involve the practice safeguarding lead; modern slavery is a category of abuse under Care Act statutory guidance, so an adult safeguarding concern can be raised. Confidentiality can be breached without consent where there is a risk of serious harm to the patient or others (GMC). Agree a safe contact route and code word, document carefully, and keep the door open if she declines.
The guidance behind it
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