SCA practice case · Telephone consultation

“My knee’s blown up — it’s just my arthritis”

Telephone consultation Older adult patient Typical Urgent & unscheduled careOlder adults

The candidate brief

This is what you would read in the 3-minute window before the patient connects. Read it once, note two or three hypotheses and one thing you must not miss, then stop.

Patient
Stan Whitcombe · 67 years · male
Setting
Telephone — acutely hot, swollen, painful knee.
Past history
  • OA both knees
  • Type 2 diabetes
Medication
  • Metformin
  • Ibuprofen (occasional)
Allergies
NKDA
Recent notes
⚠ Steroid injection, right knee, 10 days ago. Recently bereaved — wife died in hospital.
Reason for contact
Telephone consultation. “My knee’s blown up — can I have stronger painkillers?”

Practise this case

The full case is in the Hot Seat with the Gold plan. You get a 12-minute timer, a role-player script with facts released only when asked, examiner checkpoints by the three RCGP domains, a model consultation and the guidance behind it.

What this case tests

Show the learning points (spoiler: read after you have practised)
A single, acutely hot, swollen, red, painful joint with inability to weight-bear is septic arthritis until proven otherwise — a joint-destroying emergency that cannot be diagnosed or excluded by phone and must NOT be managed as "just an arthritis flare" with painkillers. The risk factors here stack damningly: a recent intra-articular steroid injection (a portal of entry that raises, not lowers, concern), diabetes (immunocompromise), age and pre-existing joint disease; and systemic upset (shivery, feverish) raises sepsis concern (screen by phone with the NICE NG253 red flags; his erratic glucose matters for his diabetes but is not itself an NG253 criterion) — though septic arthritis can be present without florid fever (BSR/BHPR 2006: treat as septic arthritis on high clinical suspicion even without fever). The action is urgent same-day hospital assessment for joint aspiration (ideally before antibiotics), without advising nil by mouth at home in a man with diabetes, recognising that a crystal/OA history does not exclude infection (they coexist). The examinable hidden agenda is hospital fear driven by grief — his wife died after a hospital admission — making him minimise emergency features to stay home. Hear the fear and grief with compassion and use them to bring him to assessment, convey urgency without panic, refuse "wait it out", and confirm he goes.

The guidance behind it

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