SCA practice case · Telephone consultation

“Bit muddly and wobbly — it’s just my age, surely”

Telephone consultation Older adult patient Typical Older adultsInvestigations & results

The candidate brief

This is what you would read in the 3-minute window before the patient connects. Read it once, note two or three hypotheses and one thing you must not miss, then stop.

Patient
Glenys Tovey · 77 years · female
Setting
Telephone — to discuss recent blood results.
Past history
  • Hypertension (newly treated)
  • Long-term SSRI (citalopram)
Medication
  • Bendroflumethiazide (started ~3 weeks ago)
  • Citalopram
  • Omeprazole
Allergies
NKDA
Recent notes
⚠ Sodium 121 mmol/L. Bloods done because she felt “off”. Daughter reports new confusion, unsteadiness and a near-fall.
Reason for contact
GP telephone call about the result. “It’s just my age, surely.”

Practise this case

The full case is in the Hot Seat with the Gold plan. You get a 12-minute timer, a role-player script with facts released only when asked, examiner checkpoints by the three RCGP domains, a model consultation and the guidance behind it.

What this case tests

Show the learning points (spoiler: read after you have practised)
Sodium 121 mmol/L with NEW confusion, unsteadiness and a near-fall is symptomatic, significant hyponatraemia — a treatable, dangerous cause of exactly the symptoms too easily dismissed as "just getting old". The clinical skill is finding the stacked drivers: a recently started THIAZIDE (bendroflumethiazide is a classic, often early, cause of hyponatraemia in older women), an SSRI (citalopram → SIADH; its dose checked against the MHRA December 2011 limit of 20 mg over 65), a PPI (omeprazole, also a listed cause — BNF), and EXCESS hypotonic fluid (lots of squash from misapplied "stay hydrated" advice) compounding it. Hold the thiazide, review the SSRI, normalise the fluid intake, and arrange same-day hospital assessment and a repeat sodium — with awareness that symptomatic hyponatraemia at this level needs acute assessment (Society for Endocrinology guidance), severe symptoms (seizures, marked confusion, vomiting, reduced consciousness) are an emergency, and correction must be controlled (avoid over-rapid correction). The examinable hidden agenda is symptom-misattribution plus an independence/"a home" fear driving minimisation; treat the daughter’s concern as the reliable signal, reframe fixing the sodium as the way to STAY safe and independent, correct the over-drinking gently, plan a falls review, and safety-net the emergency features. Confusion, unsteadiness and falls in an older person are too easily written off as ageing; here they are symptoms of a treatable, dangerous electrolyte problem. Recognising the new symptoms as the sodium, not age, is the consultation.

The guidance behind it

Similar SCA cases

Browse all 359 cases by experience group →

gpreasoning.uk is not affiliated with or endorsed by the RCGP. Our cases are original teaching material written for practice; none is an exam recall. For anything official about the SCA, check the RCGP SCA pages.