SCA practice case · Telephone consultation
“He’s lashed out at me again — I can’t cope, just sedate him”
Telephone consultation
Older adult patient
Someone else speaking
Hard
Older adultsMental health & addictionProfessional & ethical dilemmas
The candidate brief
This is what you would read in the 3-minute window before the patient connects. Read it once, note two or three hypotheses and one thing you must not miss, then stop.
Patient
Pauline Frost · 62 years · female
Setting
Telephone — wife/carer of a man with dementia who is becoming aggressive.
Past history
- Nil significant recorded
- Carer for husband Geoff (74, dementia)
Medication
- No regular medication
Allergies
NKDA
Recent notes
⚠ Reception note: “Wife calling about husband — he has become aggressive. Very distressed.”
Reason for contact
Telephone call about her husband. “Can you give him something to calm him down?”
Practise this case
The full case is in the Hot Seat with the Gold plan. You get a 12-minute timer, a role-player script with facts released only when asked, examiner checkpoints by the three RCGP domains, a model consultation and the guidance behind it.
What this case tests
Show the learning points (spoiler: read after you have practised)
Aggression in dementia is BPSD with TRIGGERS/unmet needs (pain, constipation, infection/delirium, hunger/thirst, boredom, overstimulation, fear, environment, sundowning) to be identified and addressed — not a behaviour to reflexively sedate; antipsychotics/sedatives carry significant harms (stroke, mortality, falls) and are reserved for severe persistent risk after non-drug measures, with specialist input. But the examinable core is that the CARER is at breaking point, being physically harmed and frightened — a carer-safety and carer-breakdown emergency in her own right: assess her immediate safety, the harm, her exhaustion/mood, and the risk of caring breakdown, and mobilise URGENT support (respite, carer’s assessment, social services, old-age psychiatry/crisis team, a safety plan including 999 if in danger). The hidden agenda is that "just sedate him" is a cry for rescue from a woman moments from collapse, carrying guilt, grief and isolation — hear and support her as the patient too, handle the safeguarding sensitively and without judgement, prioritise non-drug management of his triggers, and use medication only as a justified last resort while supporting HER as much as managing HIM. Behavioural and psychological symptoms of dementia (BPSD — agitation, aggression, sundowning) usually have TRIGGERS/UNMET NEEDS: pain, constipation, infection (delirium), hunger/thirst, boredom, overstimulation, fear/disorientation, communication difficulty, the environment. First-line is to identify and address these and use non-pharmacological strategies — NOT reflex sedation/antipsychotics, which carry real harms (stroke, mortality) and are reserved for severe risk.
The guidance behind it
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