SCA practice case · Telephone consultation

“I’ve been crushing Mum’s tablets into her tea — is that okay?”

Telephone consultation Older adult patient Someone else speaking Hard Professional & ethical dilemmasOlder adultsHealth disadvantage & vulnerabilities

The candidate brief

This is what you would read in the 3-minute window before the patient connects. Read it once, note two or three hypotheses and one thing you must not miss, then stop.

Patient
Janet Pugh (caller) · 58 years · female · carer
Setting
Telephone — daughter calling about her mother's medication.
Past history
  • Main carer for mother (84, advanced dementia)
Medication
  • Not relevant to call
Allergies
Not recorded
Recent notes
⚠ Mother: advanced dementia; on an antipsychotic and antihypertensives. No capacity assessment, best-interests record or covert-medication plan on file.
Reason for contact
Telephone: "about Mum's tablets."

Practise this case

The full case is in the Hot Seat with the Gold plan. You get a 12-minute timer, a role-player script with facts released only when asked, examiner checkpoints by the three RCGP domains, a model consultation and the guidance behind it.

What this case tests

Show the learning points (spoiler: read after you have practised)
Covert administration (disguising medication in food/drink) can be LAWFUL — but only for a patient who lacks capacity for the specific decision, in their best interests, via a proper MULTIDISCIPLINARY best-interests process under the Mental Capacity Act: capacity assessment, checking for any valid advance decision/LPA objection, involving family/carers, the prescriber and crucially the PHARMACIST (whether each drug can be safely/effectively crushed — modified-release and certain antipsychotics may be dangerous or ineffective crushed), and a documented, reviewed covert-medication plan. It is NOT a decision a carer makes alone, so the GP must neither simply endorse nor harshly condemn the daughter’s informal crushing, but put the proper process in place. The refusal is also a prompt to REVIEW necessity — deprescribing in advanced dementia (the antipsychotic’s mortality risk, some preventive BP meds) may reduce the need for covert administration altogether. The examinable hidden agenda is an exhausted, guilt-ridden, burning-out carer for whom "is that okay?" is a cry for help: recognise and support the carer strain (carer’s assessment, respite, social services) non-judgementally — it is as important as the legal/clinical process. Done informally by a carer without this process, covert medication is problematic: it may breach the patient’s rights, some drugs are dangerous or ineffective when crushed (modified-release, certain antipsychotics), and it bypasses safeguards. The daughter’s instinct (Mum needs her meds) is understandable, but the PROCESS must be put in place — not simply endorsed over the phone.

The guidance behind it

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