SCA practice case · Telephone consultation

“My thyroid is the answer”

The candidate brief

This is what you would read in the 3-minute window before the patient connects. Read it once, note two or three hypotheses and one thing you must not miss, then stop.

Patient
Lorna Petrie · 52 years · female
Setting
Telephone — patient requesting levothyroxine after a borderline result.
Past history
  • Nil significant
Medication
  • Nil regular
Allergies
NKDA
Recent notes
⚠ TSH 6.4 → 5.9 mU/L (4 weeks apart), FT4 normal, TPO antibodies negative. FBC, ferritin, B12, HbA1c normal.
Reason for contact
Telephone. “I just need you to start me on the thyroid tablets.”

Practise this case

The full case is in the Hot Seat with the Gold plan. You get a 12-minute timer, a role-player script with facts released only when asked, examiner checkpoints by the three RCGP domains, a model consultation and the guidance behind it.

What this case tests

Show the learning points (spoiler: read after you have practised)
Subclinical hypothyroidism (mildly raised TSH, normal T4, antibody-negative) in a 52-year-old usually does NOT warrant levothyroxine on request — at a TSH below 10 and antibody-negative, treatment rarely relieves non-specific symptoms and has downsides. NICE NG145 sets the plan: repeat TSH and free T4 3 months after the first test (her 4-week repeat was too early to confirm it); consider levothyroxine if TSH is 10 or higher on 2 tests 3 months apart; for a symptomatic adult under 65 with TSH above range but below 10 on 2 tests 3 months apart, consider a 6-month trial and stop it if symptoms persist once TSH is in range; if untreated and antibody-negative, recheck TSH every 2–3 years. The trial is discussable rather than flatly refused. But the trap is a dismissive "your thyroid is fine" — which confirms the patient’s fear of being fobbed off. The skill is to believe the symptoms, decline the wrong tablet kindly, and widen the lens: perimenopause is screaming from the erratic periods and flushes, and the hidden agenda is a recent divorce and unnamed low mood for which the thyroid is a socially acceptable shelter. Name those gently, screen mood, and agree a shared plan that keeps her engaged.

The guidance behind it

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