SCA practice case · Telephone consultation

“Half my face has dropped — I look like I’ve had a stroke”

Telephone consultation Adult patient Typical Urgent & unscheduled careNew & undifferentiated presentations

The candidate brief

This is what you would read in the 3-minute window before the patient connects. Read it once, note two or three hypotheses and one thing you must not miss, then stop.

Patient
Priya Naidu · 39 years · female
Setting
Telephone — sudden one-sided facial droop on waking.
Past history
  • Pregnant — 28 weeks
  • No recorded vascular risk factors
Medication
  • No regular medication recorded
Allergies
None recorded
Recent notes
⚠ Telephone request this morning: sudden left-sided facial droop on waking. Recent cold.
Reason for contact
“Half my face has dropped — I look like I’ve had a stroke.”

Practise this case

The full case is in the Hot Seat with the Gold plan. You get a 12-minute timer, a role-player script with facts released only when asked, examiner checkpoints by the three RCGP domains, a model consultation and the guidance behind it.

What this case tests

Show the learning points (spoiler: read after you have practised)
Sudden one-sided facial droop forces the Bell’s-vs-stroke discrimination, and the KEY sign is the FOREHEAD: in a lower-motor-neurone (Bell’s) palsy the forehead is INVOLVED (can’t raise the eyebrow) because the upper face has bilateral cortical innervation, whereas an upper-motor-neurone (stroke) lesion SPARES the forehead — a strong clue but not absolute, since a brainstem stroke can involve the whole face. Forehead involvement with isolated facial weakness and no other neurology (normal limbs, speech, vision), plus supportive features (post-auricular ache, altered taste, recent virus), points to Bell’s — but sudden facial weakness still needs prompt same-day assessment to exclude stroke and examine fully. Treat Bell’s with early corticosteroids (ideally within 72 h) and — crucially and commonly missed — EYE PROTECTION (lubrication, night taping) to prevent exposure keratopathy; consider Ramsay Hunt (vesicles, severe pain → add antivirals), Lyme and other causes, and manage pregnancy with obstetric input (without delaying steroids), checking blood pressure and urine for pre-eclampsia. The examinable hidden agenda is twofold fear — a relative’s stroke and an unspoken fear for the baby; reassure with the forehead-sign reasoning, address the pregnancy fear, give the good prognosis (most recover well), and safety-net stroke/Ramsay-Hunt/eye red flags.

The guidance behind it

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