Humanitarian and conflict · WHO, UNHCR and Sphere guidance

Continuity of NCD care in emergencies

In a crisis, people with long-term conditions are often harmed not by the disaster itself but by losing their medicines, their records and their clinic. A few simple rules, standard protocols and the WHO emergency kits let a primary care team keep most of them safe.

  • For clinicians and health coordinators in humanitarian settings
  • Reviewed October 2026

Why continuity matters

Diabetes, hypertension, cardiovascular disease, asthma and COPD are common in almost every displaced population, and most of the people who have them were on treatment before the crisis. When that treatment stops, the harm comes quickly for some (insulin-treated diabetes) and more slowly for others (uncontrolled blood pressure leading to stroke).

UNHCR and the International Rescue Committee's operational guide (2020) asks agencies to integrate NCD care into primary health care from the acute phase onwards, rather than running it as a separate service later. Its priority conditions are diabetes, hypertension, cardiovascular disease, asthma and COPD. Mental health is covered separately by the mhGAP Humanitarian Intervention Guide.

The Sphere Handbook (2018) includes a dedicated health standard for non-communicable diseases, and WHO's 2021 hypertension guideline names hypertension care in humanitarian settings as a priority for agencies and a gap in the evidence.

Priorities in the first days

  1. Find the people who cannot miss treatment: anyone on insulin, and anyone with diabetes who is unwell. Ask at registration and in every consultation: "Do you take any medicine every day?"
  2. Treat emergencies first: hypoglycaemia, suspected ketoacidosis, very high blood pressure with symptoms, severe asthma attacks, chest pain, stroke.
  3. Restart essential medicines from a short standard list, without waiting for tests.
  4. Write it down: a simple register and a card the patient keeps, with diagnosis, medicines and doses.
  5. Plan the supply: order the WHO Noncommunicable Diseases Kit early; the Interagency Emergency Health Kit carries only a few NCD medicines.

Clinical rules of thumb when treatment has been interrupted

SituationWhat to doBased on
Known hypertension, medicines lostMeasure BP properly. Restart from your protocol; long-acting amlodipine can be started without blood tests. Do not delay treatment for tests. See monthly until controlled.WHO hypertension guideline 2021; HEARTS 2018
BP very high with headache, breathlessness, blurred vision, confusion or reduced urineRefer the same day. Do not try to lower BP quickly in the clinic.HEARTS-D 2020
Type 2 diabetes, tablets lostCheck glucose. Restart metformin, then gliclazide, following the WHO PEN steps. Gliclazide is preferred to glibenclamide because it causes less hypoglycaemia.HEARTS-D 2020; NCDK 2022
Food is short or meals are irregularHypoglycaemia risk rises on gliclazide or insulin. Ask about meals at every visit and reduce doses if needed. Make sure people carry sugar.HEARTS-D 2020
Insulin-treated diabetesHighest priority. Supply human insulin, needles and a way to check glucose. Store insulin following the manufacturer's and national guidance.NCDK 2022 cold chain module
Unwell with high glucose, vomiting, abdominal pain or deep breathingPossible ketoacidosis: refer. Give 0.9% saline, 1 litre over 2 hours, then 1 litre every 4 hours until hospital.HEARTS-D 2020
Asthma or COPD, inhalers lostRestart the person's usual inhaler; use a spacer. The NCD kit includes inhalers with spacers and a peak flow meter.NCDK 2022
Heart attack or stroke in the pastContinue the statin and low-dose aspirin they were taking; check BP every visit.HEARTS 2018
Switching medicinesIf someone was well controlled on a different medicine that is no longer available, switch them to the protocol medicine at a starting dose and see them again in a month. If their old medicine is available and affordable, keep it.

Kits and medicines

WHO Noncommunicable Diseases Kit (NCDK) 2022

  • Designed for an outreach population of 10,000 people for 3 months; replaces the 2016 kit.
  • Five modules: medicines; cold chain (human insulin); supplies and renewables; equipment (BP machine, stethoscope, peak flow meter, scale, foot monofilaments, spacers); and a glucometer module.
  • Covers hypertension and cardiac conditions, diabetes and other endocrine conditions, and chronic respiratory disease.
  • Mental health medicines are in a separate WHO mental health kit.

Interagency Emergency Health Kit (IEHK)

  • Covers about 10,000 people for 3 months, built from basic units for 1,000 people each (oral medicines for nurses and community health workers) and supplementary units for larger facilities.
  • A 2024 version replaces the 2017 kit.
  • It holds few NCD medicines, so plan an NCD kit or local procurement alongside it.

Choose medicines from the WHO Model List of Essential Medicines and your national list, and keep the range small so that every clinician uses the same few medicines.

Organising care

  • One protocol per condition, drug- and dose-specific, so that nurses and clinical officers can treat safely (WHO HEARTS and PEN).
  • Task-sharing: WHO suggests nurses and pharmacists can manage hypertension with training, prescribing authority, a protocol and physician oversight, which can be remote.
  • Community health workers can find people with NCDs, measure BP, deliver medicines and follow up those who miss visits.
  • A register of everyone on NCD treatment: who is due, who missed a visit, who is controlled.
  • Enough medicine to the next visit, and a plan for what happens if the clinic has to close or people move on.
  • Referral routes agreed early: where to send emergencies, and how to get there when roads are unsafe.

What to tell patients

  • Keep your medicine card with you and show it at any clinic.
  • Do not stop your tablets because you feel well. If they run out, come to the clinic before the last one.
  • If you take gliclazide or insulin and cannot eat regularly, tell the health worker, and carry sugar for a low.
  • Come at once for chest pain, sudden weakness or difficulty speaking, a very bad headache, or vomiting with diabetes.
  • Less salt, no tobacco, and keep moving where it is safe.

Your tablets protect your heart and your brain. Please keep this card, and come back before your tablets run out, even if you feel well.

Checklist for the clinic lead

  • Every consultation asks about daily medicines.
  • People on insulin are known by name and have a supply.
  • Validated BP machine, glucometer and strips, urine strips, monofilament in every clinic.
  • Written protocols for hypertension, diabetes and asthma on the wall.
  • NCD kit ordered; medicine stock checked weekly.
  • Register in use; missed visits followed up.
  • Referral routes and transport for emergencies agreed.

Sources

  1. UNHCR and International Rescue Committee. Integrating non-communicable disease care in humanitarian settings: an operational guide. 2020.
  2. Sphere Association. The Sphere Handbook: Humanitarian Charter and Minimum Standards in Humanitarian Response (health standard 2.6, non-communicable diseases). 2018.
  3. World Health Organization. Noncommunicable diseases kit (NCDK) 2022. 2022.
  4. World Health Organization. Interagency Emergency Health Kit 2024. 2024.
  5. World Health Organization. Guideline for the pharmacological treatment of hypertension in adults. 2021.
  6. World Health Organization. HEARTS technical package: evidence-based treatment protocols. 2018 (WHO/NMH/NVI/18.2).
  7. World Health Organization. Diagnosis and management of type 2 diabetes (HEARTS-D). 2020 (WHO/UCN/NCD/20.1).
Adapted from WHO guidance; not endorsed by WHO. This page paraphrases and adapts the WHO publications listed under Sources, which are licensed CC BY-NC-SA 3.0 IGO; the adapted text is shared under the same licence for non-commercial education. Reasoning GP is not affiliated with WHO or any other organisation named here. Use it alongside your national guidelines, essential medicines list and formulary, and your clinical judgement. Doses are given only where they come from a WHO source; otherwise follow your national guideline or formulary.