Scope: Infants aged 0–6 months presenting with excessive crying, unsettled behaviour or feeding-related distress. This guide supports primary-care assessment; it does not replace local paediatric, surgical, safeguarding or sepsis pathways. NICE has no dedicated unsettled baby/colic algorithm — recommendations here combine NICE recommendations, evidence-informed clinical suggestions, local pathway/expert consensus and product-specific prescribing information, labelled by source.
First question — is the infant ill? Assess appearance and responsiveness; colour, breathing and circulation; temperature; feeding and urine output; vomiting, stool and abdominal symptoms; neurological symptoms; injury or safeguarding concerns. A sick infant can present as inconsolable crying.
⚠️ Suspected physical abuse / abusive head trauma — always consider
Inconsolable crying is a recognised trigger for abusive head trauma. A sensitive, non-judgemental question ("Has anyone shaken or dropped the baby?") may be appropriate, but must not replace a full safeguarding assessment — wider history, developmental capability, injury pattern and information from other agencies (NICE CG89 Child maltreatment). Concerning features: unexplained bruising in a non-mobile infant, long bone fractures, inconsistent history. Retinal haemorrhages are concerning but not pathognomonic; primary-care ophthalmoscopy is not a definitive test — formal retinal examination is arranged by the specialist team. If any concern → Same-day paediatric assessment (immediate if abusive head trauma suspected) + safeguarding referral via practice safeguarding lead/Named GP and local children's safeguarding pathway; 999 if the infant is unstable. Document fully.
Any of: weak, high-pitched or continuous cry; reduced responsiveness; bulging fontanelle; non-blanching rash; focal neurological signs or seizures; mottled, pale, blue or ashen appearance; grunting or respiratory distress Possible meningitis / sepsis (NICE NG143 traffic light) — the full combination is not needed; a normal fontanelle or absent neck stiffness does not exclude meningitis → 999 immediately
Bilious (green) vomiting, marked abdominal distension, peritonism, collapse or failure to pass stool Possible surgical emergency (specific causes such as volvulus are not established in primary care) → 999 — immediate emergency paediatric/surgical assessment — do not delay transfer for primary-care investigations
Paroxysmal screaming episodes + drawing up legs + blood in stool ("redcurrant jelly") Intussusception (most common 6–12 months) → 999 / immediate emergency paediatric/surgical assessment
Sudden pallor + collapse + inconsolable cry + rigid abdomen Possible surgical emergency or shock → 999
Measured temperature ≥38°C in infant <3 months High risk for serious illness (NICE NG143) — do not manage as uncomplicated colic. Record temperature, heart rate and respiratory rate; investigations follow the paediatric fever/sepsis pathway. Fever after recent vaccination still needs clinical risk assessment. → Urgent hospital/paediatric assessment (NICE NG143)
Inconsolable cry + swollen painful limb + reduced movement of arm / leg Fracture (consider physical abuse), septic arthritis, osteomyelitis → Same-day ED + safeguarding
Tense, irreducible groin swelling + crying + vomiting Possible incarcerated inguinal hernia (more common in premature males) → Immediate emergency paediatric/surgical assessment (999 only if collapsed)
Sudden change in cry quality + neurological signs + episodes of eye deviation / twitching Seizures, raised intracranial pressure, intracranial haemorrhage (consider abusive head trauma) → 999