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Sensory Neuropathy — Assessment & Management UK primary care pathway · RCGP SCA preparation · Peripheral neuropathy workup
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⚡ Snapshot. The whole pathway on one page: act now, triage, classify, treat today and safety-net. The Steps tab holds the detail.

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1
Safety

Red Flags — Exclude Urgent Neurological Emergencies

Sensory symptoms can herald cord compression, Guillain-Barré syndrome, vasculitis, a limb-threatening foot or myeloma — decide first whether this is an outpatient problem at all.

Rapidly ascending weakness + sensory loss Evolving over days to a few weeks, legs → arms, reduced or absent reflexes, autonomic features (HR/BP swings, urinary retention). Ask about breathlessness, swallowing and a recent diarrhoeal or respiratory illness → 999 (Guillain-Barré syndrome — same-day admission, not outpatient nerve studies)
Bulbar or respiratory involvement Breathlessness, weak cough, difficulty swallowing or speaking alongside a neuropathy → 999 (impending respiratory or bulbar failure)
Cord compression / cauda equina A sensory level on the trunk, bilateral leg numbness or weakness, saddle anaesthesia, bladder or bowel disturbance, brisk reflexes or upgoing plantars → 999 (emergency MRI spine; a central lesion, not a peripheral neuropathy)
Transverse myelitis / acute myelopathy Acute bilateral sensory symptoms with a sensory level, weakness, gait disturbance, bladder/bowel dysfunction or rapidly progressive neurological deficit (often after infection/vaccination) → 999 / emergency assessment (transverse myelitis or spinal cord disease). Sudden sensory symptoms without objective neurological deficit do not automatically require a 999 call.
Vasculitic neuropathy Mononeuritis multiplex (asymmetric, stepwise involvement of named nerves), purpuric rash, weight loss, raised inflammatory markers, known RA/SLE/Sjögren's → Same-day admission if rapidly progressive with systemic illness; Same-day neurology + rheumatology advice if rapidly progressive, significant weakness, severe pain or systemic features; otherwise Urgent specialist assessment — send ANCA, ANA, ENA, complement, CRP and a urine dip for blood and protein
Acute onset ± cranial nerve involvement Facial numbness with facial weakness, dysarthria, diplopia, dysphagia, visual symptoms, limb weakness or other focal deficits → 999 (stroke assessment; consider MS first presentation). Isolated facial paraesthesia without other focal features does not automatically represent stroke.
Myeloma — NICE NG12 (updated April 2026) Aged 60 or over with persistent bone pain, particularly back pain, or an unexplained fracture → offer FBC, calcium, ESR or plasma viscosity, serum protein electrophoresis and serum free light chains together (urine Bence Jones protein if free light chains are unavailable); refer on a suspected cancer pathway if the results suggest myeloma → Suspected cancer · NICE NG12
Paraneoplastic or malignant neuropathy Rapidly progressive neuropathy with weight loss, a smoking history, lymphadenopathy or known cancer → Urgent neurology and investigate the likely primary along its own NG12 route (for example a chest X-ray for lung cancer) rather than labelling it idiopathic
Diabetic foot with neuropathy Ulcer with fever or sepsis, ulcer with limb ischaemia, suspected deep or bone infection, or gangrene → Acute services immediately (NICE NG19). Any other active foot problem, including a warm swollen foot (suspected Charcot) → multidisciplinary foot service within 1 working day
Subacute combined degeneration B12 deficiency + progressive posterior column signs (loss of vibration/proprioception, positive Romberg, sensory ataxia) → Start B12 replacement now + urgent neurology advice — do not wait for a borderline level to be repeated
The most useful single discriminator is the time course: months to years, symmetrical, sensory and feet-first is a chronic polyneuropathy for an outpatient screen, whereas days to weeks, any weakness or any asymmetry is a different disease with a different urgency. The second is the reflexes — brisk reflexes with upgoing plantars put the lesion in the cord or brain, and sending that patient for peripheral nerve studies loses weeks. In Guillain-Barré syndrome 20–30% of patients develop respiratory failure needing ventilation during the progressive phase (Willison et al., Lancet 2016), which is why the destination is a medical admission, not a neurology clinic. Vasculitic neuropathy can cause irreversible axonal loss within days without immunosuppression. NICE NG19 separates limb- or life-threatening diabetic foot problems (immediate referral to acute services) from other active problems such as suspected Charcot arthropathy (multidisciplinary foot service within 1 working day). A paraprotein neuropathy is a recognised presentation of myeloma, MGUS, amyloidosis and Waldenström's — so in anyone aged 60 or over with persistent bone pain the NG12 myeloma tests are offered, and serum protein electrophoresis belongs in the first-line neuropathy screen at any age.
2
Diagnose

History — Characterise the Neuropathy Pattern

Pattern recognition drives diagnosis — distribution, tempo, fibre type and whether motor or autonomic nerves are involved decide both the cause and the urgency.

Onset & progression
Acute (days to 4 weeks) → GBS, vasculitis, toxic, metabolic crisis — GBS reaches its worst within about 4 weeks. Subacute (weeks to a few months) → nutritional deficiency, inflammatory (CIDP progresses for more than 8 weeks), paraneoplastic. Chronic (months to years) → diabetic, alcohol, hereditary, idiopathic.
Distribution
Length-dependent (stocking-glove, feet before hands, longest nerves first) → metabolic (diabetes, uraemia), toxic, nutritional, alcohol or idiopathic. Asymmetric / patchy / named nerves → mononeuritis multiplex (vasculitis, HNPP), compression, infiltration or radiculopathy. Hands before feet, or patchy non-anatomical loss → think again.
Fibre type
Small fibre: burning, shooting, allodynia, temperature change, autonomic symptoms — the examination and nerve conduction studies can both be NORMAL. A diagnosis of idiopathic small-fibre neuropathy is not straightforward — first exclude diabetes, B12 deficiency, a paraprotein, autoimmune disease, alcohol/drug causes and relevant infections. Large fibre: numbness, tingling, loss of vibration and position sense, imbalance and sensory ataxia — this is what drives falls.
Sensory or also motor
Pure sensory · sensorimotor · predominantly motor. Prominent motor involvement raises GBS, CIDP, lead toxicity, porphyria and hereditary neuropathy — and raises the urgency.
Autonomic features
Postural dizziness, early satiety and gastroparesis, erectile dysfunction, sweating change, bladder disturbance — suggests diabetic, amyloid or hereditary autonomic involvement. Postural hypotension is a treatable falls risk.
Causative conditions
Diabetes and impaired glucose tolerance (the commonest cause in UK practice), alcohol excess, B12 deficiency, hypothyroidism, CKD, coeliac disease, a paraprotein, malignancy, drugs, HIV and hepatitis B/C.
Medication history
Metronidazole, nitrofurantoin (long-term prophylaxis — easily missed and reversible), isoniazid, amiodarone, phenytoin, chemotherapy (platinums, taxanes, vincristine), linezolid, dapsone, thalidomide, high-dose pyridoxine (vitamin B6 is neurotoxic in excess), statins rarely. Check ALL medications including over-the-counter supplements.
Alcohol
A structured history (AUDIT-C) rather than "social drinking" — alcohol is a common and treatable contributor, often alongside diabetes.
Family history
Charcot-Marie-Tooth (CMT) — pes cavus, high arch, hammer toes, distal wasting, slow progression from childhood or young adulthood. Ask about family members with similar symptoms or "unusual feet."
Occupational / toxic
Heavy metal exposure (lead, arsenic, thallium), industrial solvents, organophosphates. Occupation in agriculture, battery/paint manufacturing.
Systemic symptoms
Weight loss → malignancy, diabetes, myeloma. Bone or back pain at 60+ → NG12 myeloma tests. Dry eyes/mouth → Sjögren's (pure sensory neuropathy). Rash, joint pain → connective tissue disease. Diarrhoea, bloating → coeliac disease.
Ideas, concerns, impact
Sleep, walking distance, work, driving and falls. Many patients fear multiple sclerosis, motor neurone disease or "ending up in a wheelchair" — name the fear and address it.
The distribution and tempo of sensory loss are the most diagnostically useful features. A length-dependent stocking-glove pattern that has crept up over years points to a metabolic, toxic or nutritional cause; asymmetric mononeuritis multiplex is vasculitis until proven otherwise; and a small-fibre neuropathy can have a normal examination and normal nerve studies, so a normal result does not mean there is no neuropathy. Identifying and removing the cause — stopping a neurotoxic drug, controlling glucose, replacing B12, reducing alcohol — matters more than any symptomatic drug. Several causes often coexist (diabetes, alcohol and a drug together), so do not stop at the first one found.
3
Diagnose

Classification — Neuropathy Type & Aetiology

Classification by fibre type and aetiology drives investigation and management — and each cause has a discriminating feature and a next step.

Diabetic peripheral neuropathy
The commonest cause in UK practice. Distal symmetrical, may be painful; can be present at diagnosis of type 2 diabetes and occurs with impaired glucose tolerance too. HbA1c; consider an OGTT if HbA1c is normal but suspicion persists. Annual foot assessment and risk stratification (NICE NG19). Metabolic
Alcohol-related neuropathy
Predominantly painful, small-fibre early, often with calf tenderness. Relates to cumulative lifetime intake; thiamine and other B-vitamin deficiency contribute. AUDIT-C, LFTs, MCV. Toxic/nutritional
B12 deficiency neuropathy
Loss of vibration and proprioception (large-fibre), sensory ataxia, positive Romberg; may have macrocytosis, glossitis or cognitive change; subacute combined degeneration if severe. Common with autoimmune gastritis (pernicious anaemia), metformin, long-term PPI, gastric surgery and a vegan diet. Nutritional
Paraproteinaemic neuropathy
MGUS, myeloma, amyloidosis, Waldenström's. Progressive neuropathy, sometimes with bone pain, weight loss, renal impairment or carpal tunnel syndrome. Serum protein electrophoresis and immunoglobulins in the FIRST-line screen, plus serum free light chains where indicated. Haematological
Hypothyroidism
Slowly progressive; may include carpal tunnel syndrome and slow-relaxing reflexes. TFTs; treat (NICE NG145). Metabolic
Coeliac disease
Neuropathy can be the presenting feature, with or without gut symptoms. Coeliac serology while eating gluten. Nutritional
Hereditary neuropathy (CMT)
Pes cavus, hammer toes, distal wasting, reduced/absent reflexes, family history, very slow progression from childhood or young adulthood. Refer neurology or clinical genetics for genetic confirmation and counselling. Hereditary
CIDP / GBS
Inflammatory demyelinating. GBS is acute and ascending; CIDP progresses or relapses over more than 8 weeks. CSF protein raised, NCS demyelinating. GBS → admit; suspected CIDP → urgent neurology. Inflammatory
Infection and inflammation
HIV, hepatitis B and C, Lyme disease, leprosy; sarcoidosis; Sjögren's, SLE, rheumatoid arthritis, vasculitis. Test where there is risk or systemic features — not as a blanket screen. Inflammatory
Uraemic neuropathy
Advanced CKD. Predominantly sensory, distal; may improve with dialysis or transplantation. Associated restless legs. U&Es and eGFR. Metabolic
Drug-induced neuropathy
Identify the offending drug — amiodarone, metronidazole (prolonged or high cumulative courses), long-term nitrofurantoin, vincristine and other chemotherapy, isoniazid (pyridoxine prophylaxis, dose per NICE/SPC), excess pyridoxine itself. Usually improves on withdrawal. Toxic
Cryptogenic / idiopathic
A substantial minority remain unexplained after full workup — often older patients with a chronic, slowly progressive, sensory-predominant, length-dependent neuropathy. A legitimate diagnosis once the screen is negative: say so explicitly. Idiopathic
Aetiological classification directly determines treatability. Glucose control slows diabetic neuropathy, most clearly in type 1 diabetes. B12 neuropathy can be reversed if treated early, but damage becomes permanent with delay. Drug-induced neuropathy usually improves on withdrawal, and long-term nitrofurantoin prophylaxis is the example most often missed. CIDP responds to immunotherapy (IVIg or steroids) — missing it condemns the patient to progressive disability. Some neuropathies labelled idiopathic turn out to have impaired glucose tolerance, a borderline B12 or a mild hereditary neuropathy, which is why the screen is done properly once. Equally, repeated re-investigation of a stable idiopathic neuropathy is not benign: it sustains anxiety and turns up incidental findings.
4
Diagnose

Targeted Neurological Examination

A focused 5-minute neurological and foot examination will confirm fibre type, distribution, severity — and the ulcer risk.

Vibration sense
128 Hz tuning fork — great toe, medial malleolus, tibial tuberosity, iliac crest. Loss at toe = distal; spreading proximally = advancing neuropathy. Compare to own sternum as reference.
Proprioception
Passive movement of great toe in IP joint. Loss = large-fibre (posterior column) involvement. If impaired → Romberg's test for balance implication.
Light touch / pinprick
Map distribution carefully — stocking-glove, asymmetric, dermatomal, or a sensory level on the trunk. Use a neurotip. Document level (toe, ankle, knee, mid-thigh).
Temperature sense
Warm/cool tuning fork or thermal testing — a small-fibre modality that may be lost before vibration in early painful neuropathy.
Protective sensation
10 g monofilament at the standard foot sites. Loss of protective sensation = high ulcer risk whatever the pain score — a foot-protection test rather than a diagnostic one, and both matter.
Tendon reflexes & plantars
Ankle jerks absent = early neuropathy sign. Knee jerks absent = advanced. Brisk reflexes or upgoing plantars + sensory loss = upper motor neurone lesion (cord/brain), not peripheral neuropathy — re-examine and escalate.
Motor assessment
Ankle dorsiflexion, toe extension, intrinsic hand muscles (interossei). Wasting of small foot muscles. Pure sensory neuropathy — power preserved; any weakness changes the urgency.
Autonomic features
Postural BP drop (≥20 mmHg systolic on standing — NICE NG136 definition), dry/anhidrotic skin, fixed HR, erectile dysfunction — autonomic neuropathy (diabetes, amyloid, GBS).
Foot inspection
Between the toes and the heels · callus, fissures, pes cavus (CMT), clawing, prominent metatarsal heads, Charcot deformity · nail condition · skin temperature and colour · ulceration · footwear inside and out.
Pulses & gait
Pedal pulses (consider ABPI if absent — ischaemia plus neuropathy raises the foot risk). Gait, heel-toe walking and Romberg for sensory ataxia and falls risk.
The 10 g monofilament tests protective sensation, and its loss is one of the NICE NG19 risk factors that moves a person with diabetes from low to moderate or high foot risk. Loss of the ankle jerk is an early reproducible sign of a length-dependent neuropathy and should always be tested. Brisk reflexes with sensory loss indicate cord pathology, not a peripheral neuropathy — this finding needs urgent MRI spine and neurology, not a peripheral screen. Large-fibre loss (vibration, position sense, positive Romberg) predicts falls, and postural hypotension from autonomic neuropathy compounds it; both are treatable once found.
5
Diagnose

Investigations — Targeted Peripheral Neuropathy Screen

A structured first-line panel sent together finds the common reversible causes in one round; second-line tests are guided by the picture.

First-line peripheral neuropathy screen
FBC, ESR/CRP, U&E/eGFR, LFT, HbA1c or fasting glucose, B12 ± folate, TSH, serum protein electrophoresis with quantitative immunoglobulins, urine dipstick for blood/protein — send together, plus a structured alcohol history and a full drug review. Add serum free light chains where there is paraprotein concern, progressive neuropathy, renal impairment, autonomic features, weight loss, bone pain, systemic features or suspected amyloidosis. HbA1c, B12 and SPEP alone are not a complete first-line assessment.
B12 interpretation (NICE NG239)
Total B12 below 180 ng/L (133 pmol/L) or active B12 below 25 pmol/L → deficiency. Total 180–350 ng/L (133–258 pmol/L) or active 25–70 pmol/L → indeterminate: consider methylmalonic acid and/or homocysteine, interpreted with renal function and the lab's reference range. Above 350 ng/L (258 pmol/L) or active above 70 pmol/L → deficiency unlikely. Definite deficiency or neurological features → start treatment promptly; do not delay treatment when neurological disease is clinically suspected, and do not wait for a repeat. Investigate the cause: autoimmune gastritis/pernicious anaemia, gastric surgery, terminal ileal disease or resection, malabsorption, metformin, PPIs and diet.
Glucose / HbA1c
HbA1c 42–47 mmol/mol = non-diabetic hyperglycaemia (NICE PH38), which is associated with painful small-fibre neuropathy. HbA1c ≥48 = diabetes. OGTT if HbA1c is normal or borderline and suspicion persists, because impaired glucose tolerance alone can cause neuropathy.
SPEP / immunology
SPEP + quantitative immunoglobulins — with serum immunofixation and a serum free-light-chain assay where clinically indicated. A normal SPEP does not exclude a light-chain plasma-cell disorder (including AL amyloidosis). A paraprotein (MGUS or worse) is found in a minority of otherwise unexplained neuropathies. If paraprotein found: haematology referral. Use the NICE NG12 myeloma pathway when neuropathy coexists with persistent back/bone pain, unexplained fracture, anaemia, renal impairment, hypercalcaemia or other suggestive features — at 60+ with persistent bone pain or unexplained fracture, the full NG12 myeloma set applies (FBC, calcium, ESR or PV, SPEP and serum free light chains). Also: ANA, ENA (anti-Ro/La for Sjögren's), ANCA, complement, rheumatoid factor, cryoglobulins if systemic features.
Targeted second-line tests
Coeliac serology (while eating gluten) · OGTT · HIV, hepatitis B and C serology · autoimmune tests · Lyme serology where exposure fits · chest X-ray · ACE (sarcoid) · copper, caeruloplasmin and vitamin E · heavy-metal testing · urinary Bence Jones protein. Select according to the clinical pattern; NCS/EMG, CSF and genetic testing are usually arranged with specialist advice.
Nerve conduction studies
NCS / EMG — usually arranged through neurology or neurophysiology rather than directly from primary care. Differentiates axonal (diabetes, toxic) from demyelinating (CIDP, CMT, GBS). NCS test large fibres only — normal nerve-conduction studies do NOT exclude small-fibre neuropathy. Skin biopsy, autonomic testing and quantitative sensory testing are specialist investigations and should not routinely be arranged in primary care.
Cerebrospinal fluid
Via neurology — if CIDP, GBS, or inflammatory neuropathy suspected. Raised protein + normal white cells (albuminocytological dissociation) = GBS/CIDP.
Genetic testing
PMP22 duplication (CMT1A) — commonest hereditary neuropathy. Via clinical genetics. Consider if young, pes cavus, family history, NCS shows demyelinating pattern.
Do NOT routinely order
MRI brain (unless UMN signs or cranial nerve involvement), heavy metals (only if occupational exposure), skin biopsy, autonomic testing or quantitative sensory testing (specialist investigations for small-fibre neuropathy)
Sending the first-line panel together, rather than in waves, finds the common treatable causes in a single round and avoids months of sequential testing. NICE NG239 (2024) sets the B12 bands above and advises immediate replacement when neurological symptoms suggest deficiency, because delay risks permanent damage; methylmalonic acid helps when the result is indeterminate. The link between impaired glucose tolerance and painful small-fibre neuropathy is why an OGTT is worth doing when HbA1c is unrevealing. Serum protein electrophoresis sits in the first line rather than the second because a paraprotein changes the pathway entirely — and some IgM paraprotein (anti-MAG) neuropathies are candidates for specialist immunotherapy, a decision made in haematology or neurology.
6
Refer

Referral Criteria — Neurology, Diabetology, Haematology

999 / same-day admission
Emergency GBS (rapid or ascending course, weakness, areflexia, bulbar, respiratory or autonomic features), cauda equina syndrome, acute cord compression, transverse myelitis (sensory level, weakness, gait or sphincter disturbance), rapidly progressive vasculitic neuropathy with systemic illness
Suspected cancer — NICE NG12 (updated April 2026)
Suspected cancer Myeloma: aged 60 or over with persistent bone pain, particularly back pain, or an unexplained fracture → offer FBC, calcium, ESR or plasma viscosity, serum protein electrophoresis and serum free light chains (urine Bence Jones protein if free light chains are unavailable); refer on a suspected cancer pathway if the results suggest myeloma. Suspected paraneoplastic neuropathy → investigate the primary along its own NG12 route.
Diabetic foot (NICE NG19)
Immediately to acute services (and inform the multidisciplinary foot service) for ulceration with fever or sepsis, ulceration with limb ischaemia, suspected deep-seated or bone infection, or gangrene. Within 1 working day to the multidisciplinary foot service for any other active foot problem, including suspected acute Charcot arthropathy. If acute Charcot arthropathy is suspected, keep the patient non-weight-bearing or appropriately offloaded pending specialist assessment, and arrange urgent diabetic multidisciplinary foot service review and imaging according to the local pathway — a normal initial X-ray does not exclude early Charcot. Moderate or high risk → foot protection service (assessment within 6–8 weeks for moderate risk, 2–4 weeks for high risk).
Urgent neurology
Urgent Subacute progression over weeks, prominent or progressive motor involvement, suspected CIDP, mononeuritis multiplex, cranial nerve involvement, subacute combined degeneration of the cord, rapidly progressive neuropathy with weight loss
Routine neurology
Routine Peripheral neuropathy with no cause after a complete first-line screen, diagnostic uncertainty, NCS required, suspected CMT, suspected small-fibre neuropathy needing specialist assessment, complex painful neuropathy unresponsive to treatment
Podiatry — any neuropathy
Refer Loss of protective sensation, callus, deformity, previous ulcer or peripheral arterial disease. In diabetes this follows NG19 risk stratification; in non-diabetic neuropathy NG19 risk categories and intervals do not formally apply — refer according to local criteria; it is the referral most often not made.
Haematology
Prompt Paraprotein (MGUS or higher) on SPEP, especially an IgM paraprotein with a demyelinating neuropathy (anti-MAG), suspected amyloid neuropathy, abnormal NG12 myeloma tests
Rheumatology
Urgent Suspected vasculitic neuropathy (mononeuritis multiplex + ANCA/anti-Ro positive), Sjögren's sensory neuropathy, connective tissue disease with neuropathy
Diabetes team
Routine Painful diabetic neuropathy with poor glycaemic control or rising foot risk
Clinical genetics
Routine Suspected CMT (young patient, pes cavus, family history, demyelinating NCS), Fabry disease (young patient + small-fibre + cardiorenal features), familial amyloid
Primary care manage
The pattern and time-course triage; the first-line screen; B12, alcohol and drug causes acted upon; foot protection; the CG173 drug approach with proper titration and switching; and the honest naming of idiopathic neuropathy once the screen is clear. Stable mild diabetic neuropathy (optimise glycaemia, neuropathic agent if symptomatic), confirmed B12 deficiency (replace), alcohol-related (abstinence or substantial reduction + thiamine; other vitamins according to nutritional risk).
What the letter says
Time course, distribution, motor and reflex findings, results of the first-line screen (including SPEP), drugs and alcohol, foot risk, and the specific question — "please assess for CIDP" is more useful than "neuropathy ?cause".
CIDP is treatable with IVIg, steroids or plasma exchange, but only if it is recognised — so subacute or motor-predominant neuropathy goes to neurology urgently. Vasculitic neuropathy needs prompt immunosuppression to prevent irreversible axonal loss. The NG12 myeloma route runs straight through this presentation: the tests are offered in primary care and a suspected cancer referral follows if they suggest myeloma. NICE NG19 sets three different speeds for the foot — immediately to acute services for limb- or life-threatening problems, within 1 working day for other active problems, and planned foot protection service assessment for moderate or high risk — and mixing these up is how a Charcot foot is left in a shoe for weeks. Podiatry for a numb non-diabetic foot is not in NG19 but follows the same logic: the ulcer, not the numbness, is what costs the limb.
7
Treat

Pharmacological Treatment — Neuropathic Pain (NICE CG173)

Treat the underlying cause first. Numbness without pain does not need a drug, and every neuropathic agent sedates. Where pain needs treating, NICE CG173 allows a choice of four drugs; locally follow the local sequence — then switch rather than routinely combine. Doses below are from the SPC; check doses in the SPC and your local formulary before prescribing.

Step 1: Address Underlying Cause
B12 deficiency with neurological features
Hydroxocobalamin IM
Usual regimen: 1 mg IM on alternate days until no further improvement, then 1 mg every 2 months. (Without neurological involvement: 1 mg three times a week for 2 weeks, then every 2–3 months.) Lifelong IM if autoimmune gastritis, total gastrectomy or terminal ileal resection (NICE NG239).
Diabetic neuropathy
Optimise glycaemia
Individualised HbA1c target per NICE NG28 (type 2) or NG17 (type 1). The benefit on neuropathy is clearest in type 1 diabetes. See the type 2 diabetes protocol.
Alcohol neuropathy
Thiamine + abstinence
Oral thiamine (dose per NICE/SPC). Suspected alcohol dependence or malnutrition may require high-dose thiamine and specialist alcohol/medical assessment. Other vitamin replacement follows the clinical nutritional-risk pathway — do not prescribe vitamin B compound strong automatically for every person with alcohol-related neuropathy. Abstinence or substantial reduction remains central; refer to alcohol services. Recovery is slow and may be incomplete.
Drug-induced
Stop or switch the culprit
Long-term nitrofurantoin: review with the recurrent-UTI clinician and consider stopping or changing prophylaxis if clinically appropriate. Do not stop essential prophylaxis without an alternative management plan. Also consider chronic pulmonary and hepatic toxicity at the review. Chemotherapy: discuss with oncology. Excess pyridoxine: stop.
Hypothyroidism
Levothyroxine
Treat per NICE NG145; see the hypothyroidism protocol.
Step 2: Neuropathic Pain — NICE CG173 with the local sequence (switch, do not routinely combine)
SequenceNICE CG173 permits a shared decision between amitriptyline, duloxetine, gabapentin and pregabalin. Locally, use the local sequence unless there is a clear patient-specific reason to deviate: amitriptyline first-line, then gabapentin (or pregabalin if gabapentin is unsuitable or ineffective), followed by duloxetine. Duloxetine may be considered earlier for confirmed painful diabetic neuropathy.
Amitriptyline10–25 mg at night, increased gradually to a usual maximum of 75 mg (higher doses under specialist advice). Caution: anticholinergic burden, urinary retention, glaucoma, cognitive impairment, falls and confusion in the frail, QTc prolongation. Baseline ECG when cardiac disease, arrhythmia risk, syncope, QT-prolonging drugs or significant frailty are present. Toxic in overdose — avoid giving access to large quantities where suicide risk is significant.
Duloxetine60 mg once daily (SPC dose for diabetic peripheral neuropathic pain; maximum 120 mg daily in divided doses) — not the necessary starting dose for every patient: consider a lower starting dose if nausea or tolerability is a concern. Must not be used if creatinine clearance is below 30 mL/min. Avoid, or seek specialist advice, in significant hepatic impairment; caution with heavy alcohol use. Review serotonergic medicines (serotonin-syndrome risk). Check BP. Nausea is common early. Taper gradually when stopping.
Gabapentinoid safetyCheck renal function before prescribing gabapentin or pregabalin — renal dose adjustment is mandatory. Use lower starting doses and slower titration in older/frail patients, renal impairment, respiratory disease or sleep-disordered breathing, or with concurrent opioids, alcohol, benzodiazepines or other CNS depressants. The maximum doses listed are not targets and may be inappropriate in older adults or reduced renal function. Local guidance: maximum 30 days' supply per prescription.
Gabapentin300 mg once daily on day 1, twice daily on day 2, three times daily on day 3, then increase in 300 mg steps every 2–3 days to effect; maximum 3.6 g daily (not a target). Use smaller starting doses and slower titration in older/frail patients; renal dosing is mandatory.
Pregabalin150 mg daily in 2–3 divided doses, increased after 3–7 days to 300 mg daily, then if needed to a maximum of 600 mg daily (not a target). Renal dosing is mandatory. Do not assume 150 mg/day is an appropriate starting dose in an older or frail patient — consider a smaller starting dose and slower titration. Sedation, weight gain, oedema.
If it fails — SWITCHIf the first drug is not effective or not tolerated at an adequate dose, move to the next drug in the sequence; switch again if the second and third also fail. Do not routinely combine neuropathic-pain medicines in primary care. Short cross-tapering may be needed during a switch, and combination treatment should be specialist-led (local: no more than one neuropathic-pain drug concurrently unless advised by an NHS pain specialist).
TopicalCapsaicin 0.075% cream 3–4 times daily for localised neuropathic pain in people who wish to avoid, or cannot tolerate, oral drugs. Warn about burning on first applications or it is abandoned. Use may be off-label depending on the product and indication; local guidance advises reassessment before continuing beyond 8 weeks. The capsaicin 8% patch is not started in primary care without specialist advice.
Rescue onlyTramadol — consider only for acute rescue, short course; not for long-term use. Caution with SSRIs, SNRIs and TCAs (serotonin syndrome); assess seizure risk; consider misuse and dependence; give driving advice. Do not start morphine or other strong opioids for neuropathic pain in primary care without specialist advice.
Do not startCG173 lists these as not to be started in non-specialist settings unless a specialist advises: cannabis extract, capsaicin patch, lacosamide, lamotrigine, levetiracetam, morphine, oxcarbazepine, topiramate, tramadol (long-term) and venlafaxine.
Stopping safelyTaper rather than stop abruptly: duloxetine over at least 1–2 weeks (SPC), and amitriptyline and gabapentinoids gradually because of withdrawal effects.
Controlled drugsGabapentin and pregabalin have been Class C, Schedule 3 controlled drugs since 1 April 2019 (MHRA Drug Safety Update April 2019). Assess misuse risk; MHRA has warned of severe respiratory depression, particularly with opioids or other CNS depressants (gabapentin October 2017; pregabalin February 2021).
DrivingAll four can impair driving, especially at initiation and dose change — advise and record it.

Next steps: see Neuropathic pain · Type 2 diabetes · Harmful drinking and alcohol dependence · Hypothyroidism

NICE CG173 (2013, updated 2020) offers amitriptyline, duloxetine, gabapentin or pregabalin as a shared decision; the local pathway sets a local order — amitriptyline, then gabapentin/pregabalin, then duloxetine (earlier for confirmed painful diabetic neuropathy) — which avoids a conflict between national and local guidance, while a clear patient-specific reason (such as side-effect profile) still justifies deviating. In painful diabetic neuropathy the OPTION-DM crossover trial (Tesfaye et al., Lancet 2022) found amitriptyline, duloxetine and pregabalin pathways gave similar pain relief, which supports choosing on tolerability. CG173 then says switch rather than combine (short cross-tapering may be needed during a switch, and any combination is specialist-led), yet stacked prescriptions accumulate: a patient arrives on amitriptyline, gabapentin and tramadol together, each under-dosed, each sedating. Titrating one agent properly and withdrawing the others usually improves both the pain and alertness. Most "failures" are under-titrated — 10 mg of amitriptyline abandoned at two weeks is not a failed trial. Standard analgesics alone are rarely effective for neuropathic pain, and tramadol is for rescue only. B12 replacement uses IM injections when neurological features are present because malabsorption (autoimmune gastritis) is the commonest cause.
8
Lifestyle

Non-Pharmacological Interventions — Foot Protection First

A numb foot does not report injury. The ulcer, not the numbness, is what costs the limb — do this in the same appointment, not at the next diabetes review.

Foot self-care advice Check the feet daily, using a mirror or a family member for the soles · never walk barefoot, indoors or out · feel inside shoes for stones, ridges and objects before putting them on · well-fitting shoes with a deep toe box · moisturise, but not between the toes · people with loss of protective sensation should report any ulcer, blister, skin break, colour change, new swelling or suspected infection promptly — same day if they have diabetes (NICE NG19: any active diabetic foot problem → multidisciplinary foot service within 1 working day) or any rapidly progressive change.
Never on a numb foot No hot water bottles, electric blankets, radiators or foot spas — painless burns are a classic injury. Test bath water with the elbow or a thermometer, never the foot. No corn plasters and no self-cutting of corns or calluses — see a podiatrist.
Risk stratification (NICE NG19, diabetes) Low risk → annual review. Moderate risk → foot protection service, review every 3–6 months. High risk (previous ulcer or amputation, renal replacement therapy, or neuropathy with ischaemia, callus or deformity) → review every 1–2 months. NICE NG19 risk stratification applies to people with diabetes. In non-diabetic neuropathy, use the same protective principles and refer to podiatry according to local criteria, particularly for loss of protective sensation, callus, deformity, ischaemia, ulceration or recurrent trauma.
Glycaemic optimisation (DM) Intensive glucose control reduced clinical neuropathy by 60% in type 1 diabetes (DCCT, NEJM 1993); the effect in type 2 is smaller. HbA1c target individualised per NICE NG28/NG17.
Alcohol reduction Abstinence or substantial reduction plus thiamine allows slow recovery, which may be incomplete. Use AUDIT-C, brief intervention and referral to alcohol services where dependence is likely.
Exercise Regular aerobic and balance exercise improves fitness and balance and reduces fall risk from neuropathy; small studies suggest benefit on nerve function in diabetes. Physiotherapy for strength and gait.
Falls prevention Large-fibre loss impairs balance: assess falls risk, review sedating drugs (including the neuropathic agent), check postural BP, consider physiotherapy, home hazard assessment, walking aids and a FRAX score.
Dietary review Ensure B12-rich foods (meat, fish, dairy) or supplementation. Vegans need B12 supplementation throughout. Thiamine-rich diet for alcohol-related. Folate from green vegetables.
Pain education & psychology Neuropathic pain is often chronic — pain self-management, CBT or ACT reduce catastrophising and improve function. Set a functional goal (sleep, walking distance, work) rather than a pain-score goal.
Transcutaneous electrical nerve stimulation (TENS) May help localised neuropathic pain — unlike chronic primary pain, where NICE NG193 advises against it. Physiotherapy referral for a trial. Footwear and orthoses also help.
What to say "Because your feet cannot feel properly, an injury will not hurt — so you have to LOOK instead of relying on pain. Check them every day, including the soles with a mirror, and feel inside your shoes before you put them on. If you find any break in the skin, blister, colour change or new swelling, contact us promptly — the same day if you have diabetes or it is changing quickly."
Foot protection is the single highest-value intervention in sensory neuropathy: the neuropathic ulcer, not the numbness, leads to amputation, and specific prohibitions (no hot water bottles, no barefoot walking, no self-cutting of callus) change behaviour more than general advice to "look after your feet". NICE NG19 ties review frequency to risk (annual, 3–6 monthly, 1–2 monthly) and refers moderate and high risk to the foot protection service. Glucose control prevents neuropathy most clearly in type 1 diabetes (DCCT). Large-fibre sensory loss and postural hypotension both raise the falls risk, and a hip fracture in a frail patient with neuropathy carries a high mortality — so falls assessment belongs in the neuropathy review. TENS is not recommended for chronic primary pain (NG193), but neuropathic pain is a different category.
9
Safety

Follow-Up, Monitoring & Safety-Netting

2 weeks
After starting or changing a drug: tolerance, sedation, falls, whether titration is proceeding. Check BP on duloxetine.
4–6 weeks
Efficacy at an adequate dose — aim for a 30–50% pain reduction and a stated functional gain (sleep, walking distance, work). If inadequate at the maximum tolerated dose, switch to the next drug rather than add (no routine combination; specialist-led if required). Side effects — drowsiness (pregabalin/gabapentin), postural hypotension and dry mouth (amitriptyline), nausea (duloxetine).
3 months
Review the cause: B12 replaced and responding, alcohol reduced, glycaemia improved (HbA1c), culprit drug stopped? Reassess symptoms — the DN4 or LANSS tool can help. Confirm the foot-care advice is followed and podiatry is in place.
6 months
Neurological re-examination — is the neuropathy progressing or changing pattern? Repeat vibration and monofilament. Review alcohol use if alcohol-related. Update carer/family if falls risk.
Annually
Foot examination and risk stratification (NICE NG19, in diabetes; local podiatry criteria otherwise). Progression or a change in pattern prompts re-investigation. Falls and fracture risk. Drug review with a deprescribing attempt where pain has settled. Driving advice. B12 maintenance continues lifelong where the cause is autoimmune gastritis.
Safety-net 999
New bilateral leg weakness or ascending weakness, bladder/bowel change, new saddle anaesthesia, breathlessness or difficulty swallowing — exclude cauda equina / GBS. Any rapidly spreading neurological deficit. "Call 999 if your legs become weak, weakness or numbness spreads up your body over hours or days, you have trouble breathing or swallowing, numbness between your legs or around your bottom, or new bladder or bowel problems."
Safety-net same day
"Contact us the same day if any weakness develops, if the numbness starts climbing up your legs, or if you become unsteady quickly." Severe pain crisis unresponsive to medication. Loss of protective sensation: any ulcer, blister, skin break, colour change, new swelling or suspected infection → prompt review; same day in diabetes (NICE NG19: any active diabetic foot problem → multidisciplinary foot service within 1 working day) or any rapidly progressive change.
Warm swollen foot
"If a foot becomes warm, red and swollen — even without pain, and even if it looks like gout — it needs assessing the same day." Charcot arthropathy is missed exactly this way — keep the foot non-weight-bearing or offloaded pending urgent multidisciplinary foot service review.
Explaining the drug
"This is started low and built up slowly, so the first couple of weeks will not tell us much. We will judge it at about six weeks at the right dose — and if it does not suit you, we swap to a different one rather than adding another."
Honest about the goal
"We are aiming to take the edge off and get your sleep and walking back — not to abolish it completely. Where we find a cause we can treat, the numbness may stabilise rather than reverse, which is still worth achieving."
Neurology re-referral
Progression despite treatment, new motor involvement (pure sensory neuropathy becoming motor-sensory), failure to identify aetiology, consideration of skin biopsy or ganglioside antibodies in specialist setting
SCA scenario
A 64-year-old man has 18 months of numbness and burning in both feet, now to mid-calf, worse at night. Type 2 diabetes on metformin for 9 years, about 40 units of alcohol a week, long-term nitrofurantoin prophylaxis, and new low back pain he puts down to gardening. He cannot feel the monofilament at three sites, ankle jerks are absent, and there is a thick callus under the right first metatarsal head that he shaves with a razor blade. He asks for "something stronger" for the burning.
SCA checkpoints
Checks red flags (no weakness, no sensory level, reflexes absent not brisk) · names THREE contributors — diabetes, alcohol and long-term nitrofurantoin · sends the full first-line screen including B12 (metformin), SPEP with immunoglobulins and a urine dip · applies the NG12 myeloma tests for back pain at 64 · treats the callus and self-shaving as a high-risk foot with specific prohibitions and podiatry per NG19 · offers one drug following the local sequence within CG173 (duloxetine may come earlier for confirmed painful diabetic neuropathy), checks renal function and starts low, with proper titration, a 4–6 week judgement point and switching rather than routine combination · declines to escalate to an opioid · addresses alcohol constructively with thiamine · reviews nitrofurantoin within the UTI plan · gives driving advice for the sedating drug.
Neuropathic pain drugs are titrated over weeks, so early review is about tolerance and titration and the efficacy judgement comes at 4–6 weeks at an adequate dose — early review prevents premature abandonment. Progression of a pure sensory neuropathy to include motor features should always prompt urgent re-referral, as it may signal CIDP or vasculitic neuropathy. Annual foot risk assessment is a NICE NG19 recommendation for everyone with diabetes. B12 maintenance is lifelong in autoimmune gastritis (NICE NG239); stopping injections risks irreversible cord damage. In the SCA, the marks sit in finding every contributing cause, acting on the foot and the NG12 myeloma route, and resisting the request for "something stronger" while still offering a credible plan.
Educational use only. Pathway based on: NICE CG173 Neuropathic pain in adults: pharmacological management in non-specialist settings (2013, updated 2020); NICE NG19 Diabetic foot problems (2015, updated); NICE NG239 Vitamin B12 deficiency in over 16s (2024); NICE NG12 Suspected cancer: recognition and referral (updated April 2026) — myeloma; NICE NG28 Type 2 diabetes in adults (2015) and NG17 Type 1 diabetes in adults (2015); NICE PH38 Type 2 diabetes: prevention in people at high risk (2012, updated 2017); NICE NG145 Thyroid disease (2019); NICE NG136 Hypertension in adults (2019); NICE NG193 Chronic pain (2021); SPCs (duloxetine) for doses; the local area prescribing committee (APC) Guideline for Managing Neuropathic Pain in Adults (2022); Specialist Pharmacy Service — Switching between gabapentin and pregabalin for neuropathic pain; MHRA Drug Safety Update October 2017 (gabapentin), April 2019 (gabapentinoid scheduling) and February 2021 (pregabalin); Willison et al., Lancet 2016 (Guillain-Barré syndrome); DCCT Research Group, NEJM 1993; Tesfaye et al., Lancet 2022 (OPTION-DM). Always adapt to individual patient context and check doses in the SPC and your local formulary.