Neuropathic pain is a symptom, not a diagnosis. Before reaching for the NICE NG173 ladder, exclude the emergencies and the malignant causes that demand urgent imaging or referral.
Distinguish neuropathic from nociceptive pain — it changes the entire treatment approach. Standard analgesics largely do not work.
Examination localises the lesion and screens for treatable causes; investigations are guided by the suspected aetiology, not routine.
For all neuropathic pain except trigeminal neuralgia, offer a choice of one of four first-line agents. Treat the underlying cause in parallel.
If sequential monotherapy fails, consider combination, topical agents, and condition-specific treatments — but avoid the agents NG173 advises against.
Refer for red flags, diagnostic uncertainty, refractory pain, or when specialist-only treatments are being considered.