The full reasoning pathway โ most congestion is rhinitis or sinusitis, but unilateral, persistent or blood-stained symptoms must raise a sinonasal tumour. Treat stepwise, advise, and safety-net.StartDecisionInvestigateActionReferStop / Admit
PresentationNasal congestion
Duration, uni/bilateral, discharge, smell, allergy/triggers, epistaxis. Examine nose (anterior rhinoscopy).
Step 1 ยท Safety โ unilateral red flags / spreadUnilateral red flags or orbital/intracranial spread?
Persistent unilateral obstruction/blood-stained discharge (tumour) ยท sinusitis with orbital cellulitis/visual change or intracranial features โ emergency.
Step 8 ยท Self-management & modifiable factorsGet the basics right
Allergen avoidance (house dust mite, pets, pollen) and regular saline irrigation; correct nasal-spray technique (head down/forward, aim away from septum โ the commonest reason steroids "fail"), and warn benefit takes weeks. Avoid prolonged topical decongestants (<7 days โ rhinitis medicamentosa). Stop smoking; treat coexisting asthma.
Step 9 ยท review & safety-net
Step 9 ยท Review & safety-netReassess & spot the sinister
Review at 4โ6 weeks if not improving on optimised treatment โ check adherence/technique before escalating or referring. Emergency for sinusitis with eye swelling/proptosis, visual change or severe headache/neurology (orbital/intracranial spread). 2WW ENT for persistent unilateral obstruction or blood-stained discharge โ don't keep treating one-sided symptoms as rhinitis.
โ ๏ธ Bilateral is usually benign; persistent unilateral is not: one-sided blockage or blood-stained discharge needs ENT assessment to exclude a sinonasal tumour.
1
Safety
Red Flags โ CSF Leak, Malignancy & Orbital Complications
Unilateral clear watery rhinorrhoea post-trauma or post-surgery + salty taste + Beta-2 transferrin positive CSF rhinorrhoea (cerebrospinal fluid leak โ traumatic or spontaneous). โ 999 if associated confusion/meningism. Neurosurgery referral urgently. Keep head elevated. Do not suppress sneezing. High risk of bacterial meningitis.
Unilateral nasal discharge (purulent or blood-stained) + unilateral nasal obstruction + facial pain + weight loss in adult Sinonasal malignancy (squamous cell carcinoma, adenocarcinoma โ associated with hardwood dust/nickel exposure). โ 2WW ENT. CT sinuses + MRI. Foul-smelling unilateral discharge = malignancy until proved otherwise.
Periorbital redness, swelling, proptosis, reduced eye movement + fever + severe headache + preceding sinusitis Orbital cellulitis / cavernous sinus thrombosis (complication of ethmoid sinusitis). โ 999. CT orbits + sinuses urgently. IV antibiotics (ceftriaxone + metronidazole). Ophthalmology + ENT + neurosurgery on-call.
Nasal obstruction + epistaxis + pulsatile headache + cranial nerve palsies in young male Juvenile nasopharyngeal angiofibroma. โ 2WW ENT. MRI/CT nasopharynx. Do not biopsy in primary care (extremely vascular โ catastrophic haemorrhage).
Child with unilateral purulent malodorous discharge from one nostril Foreign body in nose. โ Same-day ENT or A&E. Do not attempt removal in primary care if not clearly visible at nostril opening (risk of pushing deeper or aspiration). Button battery = 999 (caustic necrosis within 2-4 hours).
CSF rhinorrhoea is a diagnosis that must not be missed โ a traumatic or spontaneous dural tear allows cerebrospinal fluid to drain through the cribriform plate into the nasal cavity. The distinguishing features: watery, clear, unilateral discharge that worsens on bending forward or performing a Valsalva manoeuvre; salty taste; often associated with anosmia (if cribriform plate involved). The halo test (placing a drop of the discharge on filter paper โ CSF will form a clear halo around a central bloody spot) has limited sensitivity. The gold standard test: beta-2 transferrin assay (a CSF-specific protein absent from blood, tears, and nasal secretions) โ any positive beta-2 transferrin in nasal discharge confirms CSF. The risks of untreated CSF rhinorrhoea: ascending bacterial meningitis (pneumococcal meningitis is the most feared complication โ 80% fatal without antibiotics), and tension pneumocephalus (air entering the intracranial space). Patients should be told not to suppress sneezing (increased intracranial pressure can worsen the leak) and to keep the head elevated. Prophylactic antibiotics are controversial but many centres give penicillin or amoxicillin.
2
Diagnose
Causes of Rhinorrhoea & Nasal Congestion โ Classification
Allergic rhinitis (most common)
Type I hypersensitivity (IgE-mediated). Seasonal (SAR): tree pollen (Feb-May), grass pollen (May-July), weed pollen (Aug-Oct). Perennial (PAR): house dust mite (Dermatophagoides pteronyssinus), cat/dog dander, mould. Symptoms: sneezing (often paroxysmal in clusters), bilateral watery rhinorrhoea, nasal itch, nasal congestion, associated conjunctivitis (70%), post-nasal drip. Associated: asthma (50% of allergic rhinitis patients โ united airway disease), eczema, food allergy.
Non-allergic rhinitis (NAR)
Several subtypes: Vasomotor rhinitis (autonomic โ triggered by temperature change, smoke, perfume, alcohol, exercise); Hormonal (pregnancy โ oestrogen increases nasal vasodilation; hypothyroidism); Drug-induced (rhinitis medicamentosa from overuse of topical decongestants >3 days; ACE inhibitors; beta-blockers; aspirin); Occupational (chemical exposure โ isocyanates, latex, flour, wood dust); NARES (non-allergic rhinitis with eosinophilia syndrome โ negative allergy tests + eosinophils on smear).
Infective rhinitis
Acute viral URTI (rhinovirus most common โ 200+ rhinovirus serotypes). Acute bacterial sinusitis (secondary to viral โ Streptococcus pneumoniae, H. influenzae): worsening after initial improvement + green purulent discharge + facial pain + fever. Chronic rhinosinusitis (CRS): symptoms >12 weeks + objective evidence of inflammation. Fungal sinusitis (aspergillus โ immunocompromised).
Rhinitis medicamentosa (RM) is one of the most common and most easily preventable causes of chronic nasal obstruction seen in primary care โ it is caused by the rebound vasodilation (tachyphylaxis) that follows prolonged use of topical alpha-adrenergic decongestants (oxymetazoline, xylometazoline, naphazoline). These preparations work by vasoconstricting the nasal turbinate vessels within 2-5 minutes; the problem is that repeated use causes progressively shorter duration of action and paradoxically worsening nasal congestion as the drug effect wears off, driving the patient to use the spray more and more frequently. The pharmacological mechanism: down-regulation of alpha-adrenergic receptors + rebound vasodilation mediated by reduced nitric oxide synthesis. The GP management: stop the decongestant spray immediately (cold turkey approach) + start intranasal corticosteroid (mometasone or fluticasone โ allows withdrawal without unbearable rebound congestion). The clinical history that identifies RM: patient using nasal decongestant spray more than twice daily for more than 3 days, without relief lasting more than 2-3 hours, and having started the spray for a common cold that resolved weeks ago.
Clinical diagnosis in most cases โ investigations rarely needed in primary care. Skin prick testing (or specific IgE serology โ RAST/ImmunoCAP) if: allergy uncertain, immunotherapy planned, occupational rhinitis suspected. Nasal endoscopy (ENT โ suspected polyps, structural abnormality, malignancy). CT sinuses (suspected chronic rhinosinusitis, pre-surgical planning โ not for acute viral URTI). Beta-2 transferrin (unilateral clear rhinorrhoea โ CSF). cANCA + anti-PR3 (saddle nose deformity, septal perforation โ GPA).
The united airway disease concept is clinically important for GP management of allergic rhinitis โ approximately 50% of allergic rhinitis patients have coexisting asthma, and approximately 80% of asthmatic patients have rhinitis symptoms. The reason: the upper and lower respiratory tract are anatomically and immunologically continuous โ the same type I hypersensitivity response (mast cell degranulation, IgE-mediated) occurs in both nasal mucosa and bronchial mucosa in response to the same allergens (house dust mite, pet dander, pollen). The clinical implication: inadequately treated rhinitis worsens asthma control (post-nasal drip triggers bronchospasm; mouth breathing in nasal obstruction bypasses upper airway humidification and filtering; nasal nitric oxide production โ which is bronchodilatory โ is impaired). Every asthmatic patient should have their rhinitis formally assessed and treated. Conversely, treating allergic rhinitis with intranasal corticosteroids reduces asthma exacerbation rates by approximately 25-30% โ an underutilised strategy in primary care asthma management.
4
Diagnose
Chronic Rhinosinusitis & Nasal Polyps
CRS diagnostic criteria (EPOS 2020)
Duration >12 weeks (without complete resolution). TWO or more symptoms required: nasal blockage, nasal discharge (anterior or posterior drip), facial pain/pressure, reduced/absent smell. PLUS: objective evidence on endoscopy (polyps, mucopurulent discharge, oedema in middle meatus) OR CT sinuses (mucosal changes). Two subtypes: CRS with nasal polyps (CRSwNP โ eosinophilic) and CRS without nasal polyps (CRSsNP).
Samter Triad (AERD)
Aspirin-exacerbated respiratory disease: nasal polyps + asthma + aspirin/NSAID sensitivity. Mechanism: COX-1 inhibition by aspirin diverts arachidonic acid metabolism to lipoxygenase pathway โ excess leukotriene production โ bronchospasm + nasal congestion. Affects approximately 10% of asthmatics. Diagnosis: aspirin challenge test (specialist). Management: avoid aspirin + NSAIDs, intranasal corticosteroid, leukotriene receptor antagonist (montelukast 10 mg OD).
Biological therapy for severe CRSwNP
Dupilumab (IL-4Ra blocker): approved by NICE TA is step-up treatment for severe CRSwNP failing surgery + intranasal corticosteroids. Also treats coexisting asthma and eczema (shared type 2 inflammatory pathway). Specialist (ENT/allergy) initiated. Mepolizumab (anti-IL-5) and omalizumab (anti-IgE) also available for selected patients. Dramatically reduces polyp burden and avoids repeat surgery.
The type 2 inflammation pathway is the unifying mechanism behind the triad of eosinophilic CRS with nasal polyps, atopic asthma, and atopic eczema โ all three conditions are driven by Th2 lymphocyte activation, IL-4, IL-5, and IL-13 signalling, which drives eosinophil recruitment and IgE production. This shared pathway explains why dupilumab (a biologic that blocks IL-4Rฮฑ, the shared receptor subunit for both IL-4 and IL-13 signalling) simultaneously improves nasal polyps, asthma, and eczema when all three coexist. NICE approved dupilumab for severe uncontrolled CRSwNP (TA new in 2023) and for severe atopic eczema (TA534) and for severe asthma (TA751). In a patient with all three conditions, dupilumab can potentially be prescribed for one indication while also benefiting the other two โ this requires specialist coordination between ENT, respiratory, and dermatology. GPs should identify patients with this triple burden (CRSwNP + asthma + eczema) and refer to the appropriate specialist for biologic consideration.
5
Refer
Referral Pathways
Same-day / 999
CSF rhinorrhoea (post-trauma + clear unilateral discharge + beta-2 transferrin test) ยท Orbital cellulitis / cavernous sinus thrombosis (proptosis + ophthalmoplegia) ยท Button battery in nose (child) โ 999
ENT (2WW)
Unilateral nasal discharge + obstruction + facial pain in adult (exclude malignancy) ยท Unexplained epistaxis + unilateral mass ยท Suspected sinonasal malignancy ยท Foreign body not visible at nostril
ENT (routine)
CRS not responding to 3 months of maximal medical therapy (intranasal steroid + saline irrigation) ยท Nasal polyps โ functional endoscopic sinus surgery (FESS) assessment ยท Significant DNS causing obstruction ยท Juvenile nasopharyngeal angiofibroma
The delayed antibiotic prescription for acute rhinosinusitis is an important antimicrobial stewardship strategy โ the NICE guidance and SIGN guidelines both recommend that GPs offer a 'delayed' or 'back-pocket' prescription for acute bacterial rhinosinusitis to patients who are not severely unwell, with instructions to fill the prescription only if symptoms do not improve after 5-7 days or worsen. The rationale: the majority of acute rhinosinusitis episodes (approximately 80%) are viral and resolve without antibiotics within 2-4 weeks; immediate antibiotics provide minimal benefit (NNT approximately 8 for symptom relief, with antibiotic-related harms including diarrhoea, thrush, rash in approximately 1 in 10). The features that increase the probability of bacterial sinusitis requiring antibiotics: symptoms worsening after initial improvement (the 'double-sickening' pattern), symptoms persisting beyond 10 days without improvement, high fever above 38.5ยฐC, and unilateral facial pain/tenderness. Saline nasal irrigation (nasal douche with isotonic saline) is a highly evidence-based treatment for acute rhinosinusitis that significantly reduces symptom duration and reduces antibiotic use โ it should be first-line recommended for all patients with rhinosinusitis symptoms.
6
Treat
Allergic Rhinitis โ Step-Up Treatment Ladder
Step 1
(mild intermittent)Oral antihistamine PRN: cetirizine 10 mg OD or loratadine 10 mg OD (non-sedating, first-line). For fast-onset nasal itch/sneeze: chlorphenamine 4 mg PRN (sedating โ avoid driving). Intranasal antihistamine (azelastine 0.1%) โ faster onset than oral for nasal symptoms.
Step 2
(moderate-severe
persistent)Intranasal corticosteroid (INCS) OD: mometasone 50 mcg 2 sprays each nostril OD (best evidence), or fluticasone propionate 50 mcg 2 sprays each nostril OD, or beclometasone 50 mcg 2 sprays each nostril BD. Onset: 12-24 hours (not immediate โ explain to patient). Maximum effect: 2-4 weeks. Continue throughout pollen season (seasonal) or year-round (perennial/HDM). Use in pregnancy: mometasone and fluticasone furoate preferred (lower systemic bioavailability).
Step 3
(not controlled
on INCS)Add oral antihistamine + INCS. Add intranasal antihistamine (combined INCS+antihistamine spray: Dymista โ fluticasone/azelastine โ licensed for seasonal AR with moderate-severe symptoms). Add leukotriene receptor antagonist: montelukast 10 mg OD (particularly useful in aspirin-sensitivity/Samter, or asthma + rhinitis combo).
Step 4
(severe / uncontrolled)Immunotherapy (allergen immunotherapy / AIT): subcutaneous (SCIT โ specialist) or sublingual (SLIT โ Grazax grass tablets, Staloral house dust mite drops). Desensitises to specific allergen. 3-year course. Sustained remission after stopping. Significantly reduces asthma risk in AR patients. Allergy clinic referral.
Allergen immunotherapy (AIT) is the only disease-modifying treatment for allergic rhinitis โ all other treatments (antihistamines, intranasal steroids, decongestants) are purely symptomatic. AIT works by inducing immune tolerance to the specific allergen through repeated low-dose exposure: subcutaneous injections (SCIT โ monthly after updosing) or sublingual tablets/drops (SLIT โ daily self-administered at home). The evidence base: multiple meta-analyses confirm that AIT reduces allergic rhinitis symptoms by approximately 30-40% relative to placebo, reduces asthma exacerbations, and reduces the development of new allergies (preventing the 'allergic march'). The SLIT preparations licensed in UK (Grazax for grass pollen โ Merck, and Acarizax/Actair for house dust mite) are GP-initiatable in some formulary areas after allergy testing. GPs should be aware that sublingual immunotherapy is available and refer appropriate patients (moderate-severe allergic rhinitis not controlled by step 3 medications) for allergen testing and AIT consideration.
Antibiotic if: symptoms >10 days without improvement, OR high fever + severe unilateral facial pain + purulent discharge. First-line: amoxicillin 500 mg TDS x 5 days (NICE). Penicillin allergy: clarithromycin 500 mg BD x 5 days. Co-amoxiclav (625 mg TDS x 5 days) for treatment failure. Nasal saline irrigation + analgesia alongside antibiotics. Hospital: IV ceftriaxone if orbital/CNS complications.
Nasal polyps โ medical management
Mometasone 200 mcg 2 sprays each nostril OD (higher dose than standard AR). Saline irrigation (reduces mucosal oedema + debris). Short course oral prednisolone (30-40 mg OD x 5-7 days) for acute exacerbation of polyp-related obstruction. Refer ENT if: no response to 3 months of INCS, significant anosmia, suspected malignancy, or Samter triad (surgical + leukotriene treatment + aspirin desensitisation).
Non-allergic rhinitis (vasomotor)
Ipratropium bromide 0.03% nasal spray (2 sprays TDS) for watery rhinorrhoea (blocks cholinergic vasodilation). Intranasal corticosteroid if mucosal hypertrophy present. Avoidance of triggers (cold air, smoke, perfume). Capsaicin nasal spray (Sinus Buster) โ substance P depletion โ for refractory vasomotor rhinitis. Rhinitis medicamentosa: stop decongestant immediately + start INCS + reassure patient about 1-2 weeks of rebound congestion during withdrawal.
The nasal saline irrigation evidence for rhinosinusitis and CRS is stronger than many GPs appreciate โ a Cochrane review (Chong 2016) found that nasal saline irrigation significantly reduces nasal symptoms, improves quality of life, and reduces medication use in CRS and acute rhinosinusitis, with minimal side effects. The mechanism: physical removal of thick mucus, allergens, and inflammatory mediators from the nasal mucosa; improvement in mucociliary clearance; reduction of nasal mucosal oedema. The standard preparation: 240 ml (8 oz) isotonic saline (0.9% NaCl) delivered at positive pressure via a neti pot or squeeze bottle into one nostril, allowing it to drain from the other. Hypertonic saline (2-3% NaCl) provides additional benefit for CRS. Commercial preparations (Sterimar, NeilMed, etc.) are convenient but expensive โ patients can make their own saline at home (1/4 tsp non-iodised salt + 1/4 tsp bicarbonate of soda in 240 ml previously boiled and cooled water). GPs should recommend nasal irrigation as first-line treatment for all patients with rhinosinusitis before prescribing antibiotics.
8
Lifestyle
Allergen Avoidance, Air Quality & Lifestyle Modification
House dust mite allergen avoidance Most effective interventions: impermeable mattress encasings + pillow encasings (reduces HDM allergen exposure by 80%). Wash bedding at 60 degrees weekly (kills HDM). Remove bedroom carpet (hard floor reduces HDM by 90%). Reduce indoor humidity below 50% (HDM thrive at humidity above 60% โ dehumidifier). Keep soft toys off the bed. Vacuum with HEPA filter. These measures reduce rhinitis and asthma symptoms significantly when combined with pharmacotherapy.
Pet allergen reduction Complete pet removal from home is the most effective strategy but rarely accepted by patients. Practical alternatives: keep pet out of bedroom entirely; install HEPA air filter in bedroom; wash pet weekly; wash hands after handling. Note: cat allergen (Fel d 1) is extremely sticky and persists in homes for months to years after pet removal. Dog allergen (Can f 1) is less persistent. There is no truly hypoallergenic dog breed โ all produce Can f 1 in saliva and dander.
Outdoor pollen avoidance Monitor daily pollen count (Met Office UK pollen forecast). On high pollen days (5+): stay indoors peak pollen times (morning 6am-10am and evening 6pm-10pm). Keep windows closed during peak pollen. Shower and change clothes after spending time outside. Wrap-around sunglasses to protect eyes. Avoid freshly cut grass. Dry clothes indoors on high pollen days.
Air quality and rhinitis Indoor air pollution (gas cooking, wood burning stoves, VOCs from paint/cleaning products) significantly worsens rhinitis. Ventilate cooking areas well. Avoid scented candles and plug-in air fresheners. HEPA air purifiers reduce indoor allergen and particulate exposure. Outdoor air quality: check UK DAQI (Daily Air Quality Index) โ high pollution days worsen rhinitis even without infection.
Intranasal steroid technique Critical for efficacy: tilt head forward (not back โ drug drains to throat instead of mucosa). Insert nozzle just inside nostril, aiming toward the outer nasal wall (not the septum โ avoids epistaxis). Breathe in gently through the nose while spraying. Avoid forceful sniffing immediately after. Rinse nozzle weekly. Switch to alternate nostril each spray to reduce septal bleeding. Demonstrate technique at first prescription.
INCS and children All intranasal corticosteroids are licensed for children above age 6 (some from age 2 โ fluticasone furoate from age 2 years in UK). Systemic bioavailability of modern INCS is very low (mometasone <0.1%) โ no significant growth suppression at licensed doses. Reassure parents that INCS are safe for long-term use in children with perennial rhinitis. Annual height review in children on regular INCS (as standard practice).
Occupational rhinitis management Identification of occupational allergen is critical (flour, latex, isocyanates, animal dander, wood dust). Early removal from exposure prevents progression to occupational asthma (which is largely irreversible). Report to occupational health. RIDDOR reporting if occupational disease confirmed. Refer to EMAS (Employment Medical Advisory Service) if employer does not act. Compensation: Industrial Injuries Disablement Benefit for confirmed occupational rhinitis.
Rhinitis in pregnancy Hormonal rhinitis (oestrogen-mediated nasal vasodilation) affects approximately 30% of pregnant women โ peaks in third trimester. Safe medications: intranasal mometasone or fluticasone furoate OD (minimal systemic absorption). Nasal saline irrigation (safe in pregnancy). Avoid oral decongestants (pseudoephedrine, phenylephrine) especially in first trimester (vasoconstriction risk). Topical decongestants maximum 3 days. Oral antihistamines: cetirizine and loratadine considered safe โ avoid chlorphenamine (first trimester) and newer antihistamines with limited safety data.
The intranasal corticosteroid technique education is one of the most impactful interventions a GP can make for allergic rhinitis management โ a study of over 1,000 patients with allergic rhinitis found that approximately 80% were using their nasal spray incorrectly (tilting the head back rather than forward, aiming toward the septum, sniffing forcefully after spraying). Incorrect technique delivers drug to the posterior pharynx (causing throat irritation and systemic absorption) rather than the nasal mucosa, dramatically reducing efficacy and potentially causing septal bleeding. A 1-minute demonstration of correct technique (head tilted forward, aim away from septum, gentle sniff, breathe out through mouth) significantly improves outcomes. The NHS has a 'how to use your nasal spray' educational video available on the NHS website โ GPs should signpost to this at the first INCS prescription.
9
Safety
Follow-Up & Monitoring
Allergic rhinitis on INCS
Review at 4-6 weeks: symptom response (VAS score), technique, compliance. Annual review: rhinitis control, asthma symptoms (united airway), growth in children. Escalate to combined INCS+antihistamine if single-agent insufficient. Refer allergy if considering immunotherapy.
Nasal polyps on INCS
Review at 3 months: polyp size (nasal endoscopy in ENT) + symptom response. If inadequate: oral prednisolone rescue course + ENT referral. Post-FESS: continue INCS post-operatively (prevents recurrence). Annual ENT follow-up for polyp recurrence.
Rhinosinusitis after antibiotics
Review at 2 weeks if antibiotic given: symptom response, CRP normalising. If persistent: ENT referral (CT sinuses). Document: antibiotic duration, clinical response, any concerns about orbital/CNS complications.
After ENT referral
Ensure referral result received within 8 weeks (routine) or 2 weeks (2WW). If not received: chase proactively. Document outcome in clinical record.
Same-day return
Periorbital swelling + proptosis + diplopia (orbital cellulitis) โ 999 ยท Button battery in nose (child) โ 999 ยท New unilateral clear rhinorrhoea + confusion (CSF leak) โ 999
Within 2 weeks
No improvement in bacterial sinusitis at 1 week of antibiotics (treatment failure) โ review + ENT ยท Child with persistent unilateral nasal discharge (foreign body not excluded) โ ENT urgently
The post-treatment review at 1 week for antibiotic-treated acute bacterial rhinosinusitis is important for two reasons: (1) treatment failure is relatively common (approximately 15-20% of patients do not improve on first-line amoxicillin, due to beta-lactamase-producing organisms โ these patients need co-amoxiclav 625 mg TDS); and (2) complications of bacterial sinusitis (orbital cellulitis, meningitis, brain abscess) require immediate identification. Safety-netting for bacterial sinusitis must be explicit: if symptoms worsen rather than improve after 48 hours of antibiotics, or if periorbital swelling, visual changes, severe headache, or neck stiffness develop, the patient should attend A&E immediately. The complications of bacterial sinusitis are rare (estimated 1 in 10,000 episodes) but can be life-threatening, and the GP who has given antibiotics needs to ensure the patient understands the red flag symptoms requiring emergency care.
Educational use only. Based on EPOS 2020 Rhinosinusitis Guidelines, BSACI Allergic Rhinitis Guidelines 2017, NICE NG126 Rhinosinusitis 2017, NICE TA allergic rhinitis biologics, BNF antihistamine and INCS prescribing.