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Mouth Ulcers — Assessment & Management Recurrent aphthous · oral cancer referral · SJS · Behçet's · coeliac · haematological · NICE NG12 (updated April 2026)
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⚡ Snapshot. The whole pathway on one page: act now, triage, classify, treat today and safety-net. The Steps tab holds the detail.

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Safety

Red Flags — Oral Cancer, SJS & Haematological Emergencies

Unexplained oral ulceration lasting more than 3 weeks, or a persistent unexplained neck lump: NICE NG12 says consider a suspected cancer pathway referral; this site's local safety policy is to refer by default. Continue to consider traumatic, inflammatory, infectious, drug-related and autoimmune causes, but do not delay referral where the ulcer is unexplained or suspicious. A lip/oral-cavity lump or an unexplained red or red-and-white patch → consider an urgent referral for dental assessment (within 2 weeks); the dentist may then refer through the suspected-cancer pathway (NICE NG12).

Ulcer present >3 weeks + not healing despite treatment + indurated edges or raised/rolled border Possible oral squamous cell carcinoma (SCC). NICE NG12 (updated April 2026): unexplained oral ulceration lasting >3 weeks → consider a suspected cancer pathway referral; local default is to refer (local route — dentist, oral medicine, OMFS, ENT or head-and-neck cancer service). Floor of mouth, lateral tongue, and soft palate = highest risk sites. Smoking and alcohol increase risk. HPV-positive oropharyngeal SCC rising in non-smokers.
Multiple oral ulcers + skin target lesions + mucosal involvement at 2+ sites (mouth, eyes, genitals) Stevens-Johnson Syndrome (SJS) / Toxic Epidermal Necrolysis (TEN) — drug-induced (allopurinol, antiepileptics, sulfonamides, NSAIDs, penicillins). Life-threatening emergency. With mucosal erosions/blistering, widespread targetoid or blistering eruption, skin pain or detachment, fever or systemic illness, or recent exposure to a high-risk medicine: stop the suspected non-essential medicine and arrange same-day hospital/specialist assessment (usually admission); call 999 if critically unwell, airway compromise, shock or the patient cannot travel safely (NICE CKS). Do not delay transfer for dermatological examination or Nikolsky testing. Ocular symptoms are an emergency — early ophthalmology input may be required.
Oral ulcers + severe sore throat + fever + lymphadenopathy in immunocompromised patient or patient on immunosuppressants/chemotherapy Possible neutropenic sepsis. Any patient receiving chemotherapy or with significant immunosuppression who is febrile or systemically unwell with oral ulcers requires immediate acute-oncology/ED assessment. Do not wait for the FBC result before transfer or antibiotics — the local oncology pathway takes precedence. Also consider agranulocytosis from carbimazole, clozapine or methotrexate with oral ulcers + fever — same emergency approach.
Single painless oral ulcer with indurated base + regional (submandibular/cervical) lymphadenopathy + sexual risk history Primary syphilis chancre — can occur intra-orally (usually on tongue or lips from oral sex). Often overlooked as a traumatic ulcer. Painless + indurated ulcer — consider syphilis. GUM referral urgently. Syphilis serology (TPHA + RPR). Partner notification. Syphilis rates in the UK are rising — maintain a high index of suspicion in sexually active adults with unusual oral ulcers.
Recurrent oral ulcers + genital ulcers + uveitis + skin lesions (pathergy, erythema nodosum) Behçet's disease — rare multi-system vasculitis, more common in patients of Middle Eastern, South Asian, or East Asian origin. Triad: oral ulcers + genital ulcers + ocular inflammation. No diagnostic blood test. Refer to rheumatology, dermatology and/or ophthalmology according to the dominant manifestations (treatment is specialist-directed). Same-day ophthalmology for painful red eye, photophobia or visual disturbance.
Oral ulcers + widespread mucosal blistering/peeling + Nikolsky sign positive (skin separates on lateral pressure) Mucous membrane pemphigoid (MMP) or pemphigus vulgaris — autoimmune blistering disease. Desquamative gingivitis, gum blistering, oral erosions. Same-day dermatology or oral medicine. Biopsy + immunofluorescence required for diagnosis. High-dose steroids + immunosuppressants. Ocular involvement in MMP can cause blindness — ophthalmology review mandatory.
The 3-week rule is a NICE NG12 suspected-cancer referral criterion, not a diagnosis: for unexplained oral ulceration lasting more than 3 weeks NICE says consider a suspected cancer pathway referral, and this site's local safety policy is to refer by default. Oral cancer outcomes are worse when diagnosis is late. The most common sites are the lateral tongue, floor of mouth, soft palate, and buccal mucosa. The classic appearance of oral SCC is an indurated ulcer with raised, rolled, or everted edges, a firm base, and failure to heal — but early lesions can appear deceptively benign (erythematous patch, white patch, or shallow ulcer). The rule: unexplained ulceration lasting more than 3 weeks → suspected cancer pathway referral. Stevens-Johnson Syndrome and TEN (the severe end of the spectrum) are among the most dangerous drug reactions in medicine. The most common causative drugs are: allopurinol (risk is higher in HLA-B*5801 carriers — the allele is commoner in Han Chinese, Thai and Korean people, and the SPC advises considering genotyping before starting in these groups), aromatic antiepileptics (carbamazepine, phenytoin, lamotrigine — especially lamotrigine without slow titration), sulfonamide antibiotics, NSAIDs (particularly meloxicam and piroxicam), and nevirapine. Any patient on a new high-risk drug who develops mucosal erosions with a skin rash, skin pain or systemic illness: stop the suspected non-essential drug and arrange emergency hospital assessment — do not wait for Nikolsky testing.
2
Diagnose

Classification — Types of Mouth Ulcer

Recurrent aphthous stomatitis (RAS) — minor
Most common cause of mouth ulcers. Small (<1 cm), round/oval, white/yellow centre with red halo, on non-keratinised mucosa (buccal, labial, floor, ventral tongue — NOT on keratinised hard palate or gingiva). Heal spontaneously in 7–14 days. Episodes every few weeks or months. No scarring. Trigger: stress, menstrual cycle, minor trauma, dietary triggers (chocolate, nuts, cheese), SLS (sodium lauryl sulfate) in toothpaste. Often positive family history. Requires no investigation if typical pattern since childhood.
RAS — major (Sutton's disease)
Larger (>1 cm), deeper, may involve any oral mucosa including soft palate and tonsillar area. Last 2–6 weeks. May scar. Severe pain — limits eating, drinking, speaking. Can mimic oral cancer on first presentation (large + deep + prolonged). More common in immunocompromised patients. Refer to oral medicine/OMFS if persistent or unexplained, indurated, irregular or progressively enlarging, atypical in site or appearance, associated with cervical lymphadenopathy or systemic disease, or causing inability to eat or drink. Specialist assessment may include biopsy — the decision is made by oral medicine/OMFS, not mandated in primary care. Systemic corticosteroids only specialist-directed after exclusion of infection and malignancy.
Herpetiform ulcers
Many small (1–2 mm) ulcers appearing in crops of 10–100, coalescing, anywhere in mouth. Extremely painful. Recurrent. Named for resemblance to herpes but NOT caused by HSV. Affect older women more than minor aphthous. No viral cause. Symptomatic care (chlorhexidine may give symptomatic benefit) + topical corticosteroid once infection excluded. Systemic treatment for severe recurrent episodes is specialist-directed.
Traumatic ulcers
Single ulcer at site of identifiable trauma — sharp tooth, ill-fitting denture, cheek biting, sharp food, toothbrush trauma. Irregular shape conforming to the traumatic instrument. Heals within 7–10 days when trauma removed. If not healing after removal of cause at 3 weeks → suspected cancer pathway referral. Identify and address cause: dental referral for sharp tooth or ill-fitting denture, tongue guard for bruxism-related trauma.
Viral ulcers
Primary herpetic stomatitis (HSV-1 in children/young adults): multiple painful ulcers on gingiva, lips, palate, tongue + fever + lymphadenopathy → usually self-limiting, supportive care; consider early oral antiviral in severe disease, immunocompromise or inability to maintain oral intake (current local antiviral guidance; dose varies by age and renal function). Hand, foot and mouth disease (Coxsackie A16 — children: painful oral vesicles/ulcers + hand/foot vesicles): self-limiting, supportive only. Herpangina (Coxsackie A — children: posterior oral ulcers + fever): supportive. HIV-related ulcers: larger, more severe, atypical sites — HIV test.
Drug-induced ulcers
NSAIDs (especially topical use — aspirin placed directly against mucosa), methotrexate (mucositis — urgent review of dosing, adherence, renal function, interacting medicines and folic-acid use, plus FBC), nicorandil (large solitary persistent ulcers — very characteristic, healing may take several weeks after withdrawal), chemotherapy agents (5-FU, methotrexate, cisplatin — oral mucositis), alendronate (placed under tongue rather than swallowed → severe localised necrosis), ACE inhibitors (lichenoid drug reaction). Nicorandil ulcers are highly characteristic — large, clean-based, very painful; never stop nicorandil without considering angina control, and persistent ulcers still require specialist assessment and may need biopsy.
Nicorandil-induced oral ulcers deserve special emphasis because they are a perfect example of a drug-induced condition that is completely reversible once recognised, but causes significant patient suffering and inappropriate treatments until identified. Nicorandil is a potassium channel opener used for angina — it causes large, single or multiple, clean-based, very painful oral ulcers (and can also cause perianal and vulval ulcers by the same mechanism — ischaemic mucosal injury). The ulcers are distinctive: they have clean, well-demarcated edges, can be very large (several centimetres), and are exquisitely painful. They do not heal despite all standard aphthous ulcer treatments. Healing may take several weeks after withdrawal — but never stop nicorandil without considering angina control and discussing an alternative with the prescriber/cardiology, and persistent ulcers still require specialist assessment and may need biopsy. The diagnosis is straightforward if the drug history is taken — but nicorandil is often overlooked because it is not a commonly prescribed drug. The SLS (sodium lauryl sulfate) connection to aphthous ulcers is important to advise patients — SLS is the foaming agent in most commercial toothpastes and may worsen recurrent aphthous stomatitis by disrupting the mucosal protective barrier. Switching to an SLS-free toothpaste (Sensodyne Original is SLS-free; Biotène is specifically formulated without SLS) may reduce RAS frequency in some patients. This is a simple, low-risk modification that GPs can recommend at the consultation. The anatomical location of aphthous ulcers is diagnostically useful: genuine aphthous ulcers only occur on non-keratinised mucosa (buccal, labial, floor of mouth, soft palate, ventral tongue). Ulcers on the hard palate or gingiva (both keratinised mucosa) are NOT aphthous — they are more likely to be traumatic, herpetic (hard palate is a common site for HSV recurrence), or in the case of gingival ulceration, pemphigoid or pemphigus.
3
Diagnose

Systemic Causes — Investigations When RAS Is Recurrent or Atypical

Investigate selectively when ulcers are: recurrent with adult onset; unusually frequent, severe or prolonged; associated with weight loss, diarrhoea, abdominal symptoms, fever, arthralgia, genital ulcers or eye symptoms; associated with pallor, fatigue, neuropathy or dietary risk; or atypical or treatment-resistant. Avoid routine ESR/CRP, HbA1c, syphilis serology and HIV testing in every patient with a typical long-standing minor aphthous pattern.

Haematological deficiencies
Iron deficiency (ferritin <30 µg/L), B12 deficiency, folate deficiency — all cause or worsen RAS through mucosal atrophy and impaired epithelial renewal. FBC + ferritin + B12 + folate when the investigation criteria above are met (not mandatory for typical long-standing minor aphthae). Replace confirmed deficiencies and investigate their cause; improvement depends on the cause and its correction.
Coeliac disease
Recurrent aphthous stomatitis can be an oral manifestation of coeliac disease. May present without GI symptoms (silent coeliac). TTG IgA + total IgA while the patient is eating gluten (total IgA to exclude selective IgA deficiency — in IgA-deficient patients TTG IgA will be falsely negative; use TTG IgG instead). If positive → refer for specialist assessment according to current coeliac guidance. Do not begin a gluten-free diet before completing diagnostic testing.
Inflammatory bowel disease
Crohn's disease: pyostomatitis vegetans (cobblestone buccal mucosa, linear ulcers in buccal sulcus), non-caseating granulomas on biopsy. Also oral Crohn's without GI symptoms (orofacial granulomatosis). Ulcerative colitis: large aphthous-like ulcers that parallel gut disease activity — flare with colitis flares. Faecal calprotectin + gastroenterology referral if GI symptoms or strongly suspected.
Immunodeficiency / HIV
HIV infection: severe, large, persistent, atypical-site oral ulcers are a recognised presentation of advanced HIV. Offer HIV test to any patient with recurrent severe atypical oral ulcers + risk factors. Other immunodeficiencies (common variable immunodeficiency, cyclic neutropenia — PFAPA syndrome in children: Periodic Fever, Aphthous stomatitis, Pharyngitis, Adenitis). FBC with differential (neutropenia).
Behçet's disease
Consider Behçet disease in recurrent oral ulcers with genital ulcers, ocular inflammation, characteristic skin lesions, vascular disease or neurological features. There is no diagnostic blood test (classification criteria are not a primary-care diagnostic rule; CRP/ESR are supportive activity markers only and do not confirm it). Refer to rheumatology, dermatology and/or ophthalmology according to the dominant manifestations. Same-day ophthalmology is required for painful red eye, photophobia or visual disturbance.
Targeted investigations summary
Only when the criteria above are met: FBC · Ferritin/iron studies · B12 + folate · TTG IgA + total IgA (coeliac, where clinically indicated — while eating gluten; IgG-based test if IgA deficient) · CRP/ESR (if inflammatory disease is suspected) · HIV test (where clinically appropriate) · Syphilis serology (if a chancre or sexual-risk presentation is possible)
Haematinic deficiencies can cause or worsen recurrent aphthous ulcers, so test selectively when ulcers are adult-onset, severe, atypical or associated with systemic features, pallor, fatigue, neuropathy or dietary risk. The mechanism is that iron (and B12 and folate) are essential cofactors for epithelial cell turnover and mucosal barrier function — deficiency impairs the rapid renewal of the oral mucosal epithelium (which turns over every 7–14 days), creating fragility and susceptibility to ulceration. The clinical significance is that iron deficiency can cause RAS without causing anaemia — the ferritin may be low while the haemoglobin is still normal, so FBC alone is insufficient. Confirmed iron deficiency needs investigation of its cause (particularly in men and postmenopausal women) as well as replacement; ulcer improvement depends on the cause. The coeliac-RAS connection is well-established in the literature — recurrent oral ulcers may be the only presenting symptom of coeliac disease in the absence of GI symptoms. Where clinically indicated, test with TTG IgA + total IgA while the patient is eating gluten, and do not start a gluten-free diet before diagnostic testing is complete. The total IgA is essential because 1 in 500 individuals has selective IgA deficiency, in which case TTG IgA will be falsely negative and TTG IgG or EMA IgG must be used instead. PFAPA syndrome (Periodic Fever, Aphthous stomatitis, Pharyngitis, Adenitis) is an important diagnosis in children with recurrent oral ulcers — it causes precisely periodic febrile episodes (every 3–6 weeks, like clockwork) with the four components, lasting 3–6 days and resolving completely between episodes. The periodicity is the diagnostic clue — if a parent says "my child gets a fever with mouth ulcers and a sore throat every month on a predictable schedule," PFAPA should be strongly considered. Paediatric referral for confirmation and management (corticosteroid at episode onset is highly effective; tonsillectomy is curative in many cases).
4
Diagnose

Oral Examination — What to Look For

Ulcer characteristics (examine with good light)
Site: non-keratinised (aphthous) vs keratinised (traumatic/herpetic/cancer) · Size: <1 cm (minor aphthous) vs >1 cm (major aphthous/cancer/nicorandil) · Number: single vs multiple · Base: yellow/white slough (benign) vs red granular (suspicious for malignancy) · Edges: regular/smooth (aphthous) vs raised/rolled/indurated (SCC) · Floor: soft (benign) vs indurated/firm on palpation (SCC) · Surrounding mucosa: erythema (benign) vs leukoplakia or erythroplakia (potentially malignant — prompt dental/oral assessment)
High-risk sites for oral cancer
Lateral tongue (most common oral SCC site — examine with tongue protruded AND laterally deviated), floor of mouth (bimanual palpation — place finger under chin), soft palate and oropharynx, retromolar trigone, buccal sulcus. Examine ALL sites systematically at every oral assessment — do not limit examination to the visible anterior mouth only. Use a tongue depressor to visualise the posterior floor of mouth and retromolar area — but do not examine the posterior oral cavity with a tongue depressor if there is stridor, drooling, severe dysphagia or suspected epiglottitis/deep-neck infection.
Associated findings
Lymphadenopathy: palpate submandibular, submental, and anterior cervical chains — any hard/fixed node in oral cancer region = suspicious · White lesion that cannot be removed: requires assessment — may be leukoplakia (a potentially malignant disorder, but not synonymous with premalignancy) · Red or red-and-white patches (erythroplakia/erythroleukoplakia): urgent dental/oral assessment (within 2 weeks) · White patches that can be rubbed off suggest candidiasis, but diagnosis depends on clinical context · Gingival health: blistering gingivitis = MMP/pemphigus
Palate, tonsils and posterior pharynx
Tonsillar asymmetry (not automatically cancer, but persistent unexplained asymmetry requires an appropriate ENT pathway), uvula deviation (peritonsillar abscess — quinsy), posterior pharyngeal ulcers (herpangina in children, epiglottitis — do not examine if stridor present), vesicles on soft palate (herpangina), cobblestone posterior pharynx (postnasal drip/GORD vs oropharyngeal Crohn's). Oropharyngeal SCC (HPV-positive) presents as tonsillar ulcer or mass, often in non-smokers.
The bimanual palpation technique for the floor of mouth is a clinical skill that dramatically increases the sensitivity of oral cancer detection — floor of mouth SCC often begins as a small, relatively painless, indurated lesion that is much more palpable than visible. With one finger inside the mouth on the floor and the other hand under the chin, a lesion that cannot be seen can be felt as a firm cord or thickening against the surrounding soft tissue. This technique takes 10 seconds and is taught in RCGP resources as part of the oral cancer awareness campaign. GPs should include floor of mouth palpation as a routine part of any oral examination in patients with mouth ulcers. Erythroplakia (red velvety patches of oral mucosa that cannot be wiped off) carries a higher malignant potential than leukoplakia. Despite this, erythroplakia receives less clinical attention than leukoplakia because it is less visually dramatic. Any red non-wipeable patch in the mouth of an adult, particularly at a high-risk site (floor of mouth, lateral tongue, soft palate), warrants urgent dental/oral assessment (within 2 weeks) even if an ulcer is not present (NICE NG12); the dentist may refer through the suspected-cancer pathway if clinically suspicious. Tonsillar asymmetry alone in an adult is not automatically cancer, but persistent unexplained asymmetry needs assessment through an appropriate ENT pathway to exclude tonsillar lymphoma (rapidly growing, non-tender, firm) or tonsillar SCC (particularly HPV-positive oropharyngeal cancer, which is rising in the UK and often affects non-smokers). Unexplained tonsillar asymmetry in an adult is not itself an NG12 criterion, but warrants urgent ENT assessment on clinical judgement.
5
Refer

Referral Pathways

999 / Same-day hospital
SJS/TEN (mucosal erosions/blistering, targetoid or blistering rash, skin pain/detachment, fever, recent high-risk drug; any ocular symptoms) → stop suspected non-essential drug + same-day hospital/specialist assessment (usually admission); call 999 if critically unwell, airway compromise, shock or unable to travel safely (NICE CKS); do not wait for Nikolsky testing · Febrile or systemically unwell on chemotherapy or with significant immunosuppression → immediate acute-oncology/ED assessment (do not wait for FBC) · Unable to eat or drink, or systemically unwell → same-day hospital assessment · Ludwig's angina (floor-of-mouth or neck swelling with any of: difficulty swallowing or breathing, drooling, raised tongue, stridor or difficulty opening the mouth) → 999 airway emergency
Suspected cancer — oral/head & neck cancer
Unexplained oral ulceration lasting >3 weeks, or a persistent unexplained neck lump (NICE NG12: consider a suspected cancer pathway referral; local default: refer) — route is local (dentist, oral medicine, OMFS, ENT or head-and-neck cancer service) · Red or red-and-white patch consistent with erythroplakia/erythroleukoplakia → urgent dental/oral assessment (within 2 weeks); the dentist may refer through the suspected-cancer pathway if clinically suspicious · Any ulcer with indurated/raised edges · Oral SCC suspected on clinical examination · Lump on lip or in oral cavity (NG12: consider an urgent referral for dental assessment within 2 weeks; dentist may refer via suspected-cancer pathway)
Urgent referral (local pathway): ENT / OMFS
Not NG12 criteria: Unexplained tonsillar asymmetry (ENT) · Unexplained tooth loosening without dental cause (OMFS)
Urgent oral medicine / OMFS (within 2 weeks)
Major aphthous ulcers that are persistent/unexplained, indurated, irregular or enlarging, atypical, with cervical lymphadenopathy or systemic disease, or causing inability to eat or drink (biopsy decision by oral medicine/OMFS) · Recurrent severe RAS not responding to topical treatment (systemic therapy is specialist-directed) · Suspected MMP or pemphigus vulgaris limited to the mouth (biopsy required); widespread blistering or peeling, skin or eye involvement → same-day dermatology or oral medicine (and ophthalmology if eyes involved) · Biopsy-level suspicion below the suspected cancer referral threshold · Persistent nicorandil ulcers after withdrawal (may need biopsy)
Gastroenterology
Positive TTG IgA (coeliac disease confirmed — duodenal biopsy) · Oral manifestations of suspected IBD (Crohn's, UC) · Pyostomatitis vegetans · Recurrent oral ulcers with GI symptoms
Rheumatology
Behçet's disease (rheumatology, dermatology and/or ophthalmology by dominant manifestation; same-day ophthalmology for painful red eye, photophobia or visual disturbance) · Systemic lupus erythematosus (palatal ulcers + arthritis + rash) · Reactive arthritis (oral ulcers + urethritis + conjunctivitis + arthritis — Reiter's triad)
GUM / sexual health
Suspected primary syphilis chancre in mouth · HIV-related oral ulcers · Recurrent oral herpes with sexual transmission concerns
Dental services
GPs should not attempt definitive dental treatment. Direct the patient to their dentist or the local urgent dental service/NHS 111 pathway; antibiotics only where clinically indicated (NICE/UKHSA). Facial swelling, trismus, spreading infection or systemic illness → same-day dental/OMFS or hospital assessment; airway or swallowing difficulty → 999.
Ludwig's angina is one of the most dangerous conditions in all of primary care — it is a rapidly spreading bilateral cellulitis of the floor of the mouth (submandibular, submental, and sublingual spaces) originating from dental infection (usually mandibular molar or premolar). The infection spreads along fascial planes to the floor of the mouth, causing a woody, brawny swelling that displaces the tongue superiorly and posteriorly. This leads to progressive airway obstruction — patients become unable to swallow saliva, hold the airway open, or breathe. Death from asphyxia can occur within hours of onset in an untreated case. The key clinical features are: floor of mouth induration (wooden feel on palpation rather than fluctuant — because the infection is diffuse through the fascial spaces rather than localised to an abscess), bilateral submandibular swelling, raised tongue, drooling, and inability to open the mouth fully. Any patient with these features must be called 999 immediately — this is not a case for GP prescription of antibiotics. NICE NG12's criterion is unexplained oral ulceration lasting more than 3 weeks. Below 3 weeks: remove an obvious traumatic cause, document the lesion and arrange review before or at 3 weeks — refer promptly if it is indurated, enlarging, atypical, associated with lymphadenopathy or otherwise suspicious. If an unexplained lesion has already persisted beyond 3 weeks, suspected-cancer referral should not be delayed by further topical treatment trials.
6
Treat

Treatment Ladder — Aphthous Ulcers

Step 1
Mild / infrequent
Reassure; avoid local trauma (address a sharp tooth, denture trauma or cheek biting); simple analgesia; consider saline mouth rinses. Chlorhexidine 0.2% mouthwash (Corsodyl) may provide symptomatic benefit but is not a proven disease-modifying treatment and does not reliably reduce recurrence. Benzydamine hydrochloride mouthwash 0.15% (Difflam) — analgesic mouthwash for adults and children over 12 (SPC), rinse or gargle 15 ml every 1.5–3 hours, no longer than 7 days without medical supervision — significant pain relief (local anaesthetic + anti-inflammatory). OTC, widely available. Topical anaesthetic gels: lidocaine 5% oromucosal gel, benzocaine lozenges — short-term pain relief before meals.
Step 2
Moderate
Before topical steroids, examine for candidiasis, herpes, bacterial infection, SJS/TEN, immunosuppression or unusual ulceration; use a short course only if the diagnosis is clear and infection has been excluded. Hydrocortisone 2.5 mg mucoadhesive buccal tablets (licensed for aphthous ulceration; check current UK availability) — place against the ulcer and let it dissolve slowly, four times a day for up to 5 days. Or betamethasone 500 microgram soluble tablet as a mouthwash (off-label) — dissolve, rinse and spit out, do not swallow. Both are topical with minimal systemic absorption; doses: NICE/SPC, BNF, local formulary. High-potency topical steroids (e.g. clobetasol) are specialist oral-medicine/dermatology treatments.
Step 3
Severe — specialist only
Refer to oral medicine/dermatology rather than initiating in primary care. Systemic corticosteroids for major aphthae are specialist-directed after exclusion of infection and malignancy. Dapsone, colchicine and thalidomide are specialist treatments; thalidomide requires highly controlled specialist prescribing and pregnancy-prevention measures and is not a GP treatment option.
Benzydamine hydrochloride (Difflam) mouthwash is underused in primary care — it is both an analgesic (via sodium channel blockade, similar mechanism to lidocaine) and an anti-inflammatory (via prostaglandin synthesis inhibition), making it effective for reducing the pain of aphthous ulcers during eating and drinking. It is licensed OTC, costs approximately £6, and can be recommended without prescription. For patients with major aphthous ulcers who cannot eat, Difflam mouthwash used 30 minutes before meals can make the difference between maintaining adequate oral intake and requiring hospital admission for fluid and nutritional support. The instruction is to rinse for 30–60 seconds, spit out, and then eat — the anaesthetic effect lasts approximately 30–60 minutes. Hydrocortisone 2.5 mg mucoadhesive buccal tablets (check current UK availability and product information) — they are placed against the ulcer surface (on a dry mucosa for best adhesion) and allowed to dissolve slowly, delivering corticosteroid locally with negligible systemic absorption. They are most effective when started as soon as the prodromal tingling is felt (the 24-hour period before the ulcer appears when patients often feel a localised burning sensation) . Patients should be instructed to start treatment at the prodromal stage rather than waiting for the ulcer to appear. Systemic prednisolone, colchicine, dapsone, thalidomide and high-potency topical steroids are specialist oral-medicine/dermatology treatments, not a routine primary-care ladder. Thalidomide requires highly controlled specialist prescribing and pregnancy-prevention measures. Refer patients with truly refractory severe RAS for specialist assessment.
7
Treat

Specific Cause Treatment

Iron / B12 / folate deficiency
Confirm the deficiency and its cause before treating. Investigate iron deficiency for an underlying cause, particularly in men and postmenopausal women. Do not prescribe folic acid before considering B12 deficiency — folate may correct anaemia while neurological B12 injury progresses. B12 treatment depends on cause, neurological features and malabsorption. Use the current local BSG/NICE pathway rather than a fixed regimen, and reassess response and adherence. Ulcer improvement depends on the cause and correction of the deficiency. Document the deficiency as the cause of RAS in the clinical records.
Coeliac disease
Do not begin a gluten-free diet before completing diagnostic testing; refer for specialist assessment according to current coeliac guidance. Once confirmed: strict lifelong gluten-free diet (GFD). Dietitian referral for GFD education. Oral ulcers may improve on a strict GFD, but resolution cannot be promised. Monitor nutritional deficiencies and bone health as indicated, per current coeliac guidance.
Drug-induced (nicorandil)
Never stop nicorandil without considering angina control — discuss an alternative with the prescriber/cardiology (isosorbide mononitrate, amlodipine, ranolazine). Do NOT add nicorandil back even at lower dose. Healing may take several weeks after withdrawal; persistent ulcers still require specialist assessment and may need biopsy. Topical corticosteroids can be used during healing phase for symptomatic relief. Document nicorandil as the cause of oral ulceration in the clinical records — prevents re-prescription by another clinician.
Primary herpetic gingivostomatitis
Most cases are self-limiting and treatment is supportive. Consider early oral antiviral treatment in severe primary herpes gingivostomatitis, immunocompromised patients or those unable to maintain oral intake, following current local antiviral guidance and checking renal function (dosing varies by age and renal function). Admit or seek urgent specialist advice if dehydration, severe pain, ocular involvement or immunosuppression is present. Soft diet. Chlorhexidine is not routinely needed — it may irritate mucosa and supportive oral care is usually sufficient. Analgesic mouthwash (benzydamine) before eating. Paracetamol ± ibuprofen for fever and pain.
Candidal co-infection
Oral candidiasis frequently co-exists with aphthous ulcers (particularly in immunocompromised patients, patients on topical or systemic steroids, patients with dry mouth). Identify: white plaques rubbing off to leave red base (pseudomembranous) or red glazed mucosa under dentures (erythematous). Topical treatment per the local antimicrobial pathway (NICE CKS): miconazole oral gel first line where suitable (dose per NICE/SPC); nystatin 100,000 units/ml suspension 1 ml QDS × 7 days (swish and swallow) if miconazole is unsuitable — use nystatin if the patient takes warfarin (miconazole, including oral gel, can raise the INR and cause serious bleeding; MHRA). Fluconazole 50 mg OD × 7 days (systemic — for extensive, severe or refractory disease). Remove dentures at night and soak in Milton solution. Denture hygiene advice.

Next steps: see Aphthous ulcer · Coeliac disease · Crohn's disease · Genital herpes · Bullous pemphigoid

The documentation of nicorandil as a cause of oral ulceration is a patient safety action — nicorandil is a drug that GPs prescribe, and once oral ulcers are identified as the cause, the drug must be clearly documented as contraindicated in the patient's allergy/adverse drug reaction record to prevent re-prescription by another GP or during hospital admissions. "Nicorandil — oral ulceration" should be added to the adverse drug reactions list. The patient should also be warned to inform all future prescribers of this reaction. Primary HSV gingivostomatitis is usually self-limiting; antiviral treatment is most useful when started early and in severe disease, immunocompromise or inability to maintain oral intake. The most common reason for inadequate treatment is delay in diagnosis (many GPs do not recognise the clinical picture) or delay in presentation (parents bring children late because they assume the oral lesions are aphthous). Key features distinguishing primary HSV from aphthous: (1) affects both keratinised and non-keratinised mucosa (hard palate and gingiva are prominently involved in HSV); (2) fever + lymphadenopathy + malaise present; (3) acute onset without prior history; (4) age (most common in children and young adults — first exposure to HSV). The dehydration risk in primary HSV stomatitis in children is the most important immediate concern — the severe pain makes swallowing extremely difficult, and young children can become dehydrated quickly. Any child unable to maintain adequate oral intake because of oral pain needs same-day hospital assessment.
8
Lifestyle

Trigger Avoidance & Oral Health Optimisation

SLS-free toothpaste Sodium lauryl sulphate (SLS) in toothpaste disrupts the oral mucosal protective barrier and triggers aphthous ulcers in susceptible patients. Switch to SLS-free alternatives: Sensodyne Original (SLS-free), Biotène Fluoride (SLS-free), Kingfisher SLS-free. A pragmatic trial — switch for 3 months and assess whether ulcer frequency reduces.
Dietary trigger identification Keep an ulcer diary (date of onset, foods consumed 24–48 hours before, stress level, menstrual cycle timing). Common dietary triggers: chocolate, nuts (particularly walnuts), hard cheeses, citrus fruits, tomatoes, spicy foods, vinegar, crisps (mechanical + chemical). Elimination trial: exclude suspected trigger × 4 weeks and assess frequency. Note: triggers are highly individual — not all patients are affected by the same foods. Vitamin E-rich diet (almonds, sunflower seeds, avocado) may reduce RAS frequency.
Stress management Psychological stress is the most commonly identified trigger for RAS exacerbations — it activates the HPA axis, reducing mucosal immune defence and increasing inflammatory cytokine release. Stress management techniques: CBT via NHS Talking Therapies, mindfulness (Headspace, Calm), exercise, adequate sleep, workload management. Exam periods, bereavements, and relationship stressors classically trigger RAS clusters. Validate the connection: "Many people find their mouth ulcers are worst during stressful periods."
Denture hygiene and oral trauma prevention Ill-fitting dentures are the most common cause of traumatic ulcers — refer to dentist for relining or new denture fabrication. Clean dentures twice daily with denture brush and Steradent/Milton solution (not toothpaste — abrasive). Remove dentures at night (reduces candidal colonisation). Avoid sharp foods (crisps, crusty bread) when oral mucosa is fragile. Soft toothbrush technique to prevent gum trauma. Use non-ionising mouthwash (not undiluted Corsodyl — corrosive to mucosa with prolonged direct contact).
Smoking cessation Paradoxically, smoking increases the risk of oral cancer but tends to suppress aphthous ulcer frequency — patients who stop smoking often experience a temporary increase in aphthous ulcers (due to loss of nicotine's mucosal immunosuppressive effect). Warn quitters that this increase is temporary and should not be a reason to resume smoking. The reduction in oral cancer risk vastly outweighs the temporary increase in benign oral ulcers. Support: NHS Stop Smoking Service, nicotine replacement therapy, varenicline or bupropion.
Nutritional optimisation Maintain adequate iron, B12, folate, zinc, and vitamin D intake. At-risk groups: vegans and vegetarians (B12 deficiency), patients with IBD or coeliac (all haematinics), elderly patients (all haematinics + D), patients with poor appetite. Zinc lozenges — small RCT evidence for reducing RAS frequency. Liquorice root extract (mouthwash form — DGL deglycyrrhizinated liquorice) — modest evidence for RAS healing acceleration. These are adjuncts, not replacements for treatment of identified deficiencies.
Regular dental review Annual dental check-up is essential for: early identification of pre-malignant lesions (leukoplakia, erythroplakia), removal of sharp teeth causing traumatic ulcers, denture adjustment, oral hygiene advice, and screening for oral cancer. GPs should advise all patients with recurrent mouth ulcers to attend the dentist regularly and specifically ask their dentist to check for pre-malignant changes. Patients who have not seen a dentist for >2 years and have oral symptoms require dental registration as a priority.
Oral rinse hygiene Chlorhexidine mouthwash 0.2% (Corsodyl): may give symptomatic benefit during acute episodes (not disease-modifying), not continuously (chronic use stains teeth and tongue — brown discolouration, reversible). Alternative maintenance mouthwash: saline rinse (1 teaspoon salt in warm water) — antiseptic, promotes healing, no side effects, inexpensive. Avoid alcohol-based mouthwashes for dry mouth or inflamed mucosa. Bicarbonate of soda rinse (1 teaspoon in water) — alkalises the oral environment, reduces bacterial colonisation of ulcer surface.
The smoking-aphthous paradox is one of medicine's more counterintuitive observations — nicotine has a well-documented suppressive effect on oral mucosal immune activity (it stimulates keratinocyte differentiation and increases the thickness of the keratinised epithelial layer, reducing ulcer susceptibility). This explains why smokers have lower rates of RAS than non-smokers (despite having dramatically higher rates of oral cancer), and why patients who stop smoking frequently experience a cluster of aphthous ulcers in the weeks following cessation. This information is clinically important for two reasons: (1) GPs should warn patients who are stopping smoking that a temporary increase in mouth ulcers is expected and should not be alarming or a reason to resume; and (2) this observation must absolutely not be used to justify continued smoking — the oral cancer risk reduction alone provides an overwhelming reason to stop. The DGL (deglycyrrhizinated liquorice) mouthwash evidence for RAS is modest but worth knowing — a small RCT by Das et al. showed that DGL mouthwash reduced pain and ulcer size in RAS. The deglycyrrhizination removes the glycyrrhizin component (responsible for mineralocorticoid-like effects — fluid retention, hypertension) while retaining the anti-inflammatory flavonoids. Available from health food shops, it is a safe and reasonable adjunct for patients seeking non-pharmaceutical options. The chlorhexidine staining effect is frequently not communicated to patients — brown discolouration of teeth and tongue from chlorhexidine is reversible but distressing, and patients who are not warned are often alarmed and stop using the mouthwash. The instruction is: use BD for acute episodes of aphthous ulceration (7–14 days), then switch to saline or bicarbonate rinse for maintenance. Professional scale and polish can remove chlorhexidine staining if it occurs.
9
Safety

Follow-Up & Safety-Netting

Typical minor aphthous — safety-net only
No follow-up required if: typical minor aphthous pattern (bilateral, small, non-keratinised mucosa, recurrent since adolescence, heals <14 days). Provide written safety-net: "Return if any ulcer does not heal within 3 weeks, if an ulcer grows, if the edge feels hard or raised, or if you notice a white or red patch that won't rub off." Document the advice given.
Recurrent aphthous — 6–8 weeks
Review after 6–8 weeks of first-line treatment (SLS-free toothpaste + topical corticosteroid): frequency and severity improving? Targeted investigation results reviewed (if indicated)? If deficiency identified and replaced → document and review at 3 months (deficiency correction takes time to show effect). If no improvement at 6 weeks and no deficiency found → oral medicine referral for further assessment.
Ulcer under 3 weeks / beyond 3 weeks
Under 3 weeks: remove an obvious traumatic cause, document the lesion, arrange review before or at 3 weeks; refer promptly (do not wait for 3 weeks) if indurated, enlarging, atypical, associated with lymphadenopathy or a neck lump, persistent sore throat, difficulty swallowing, numbness, or otherwise suspicious. Unexplained ulceration persisting beyond 3 weeks → suspected cancer pathway referral without delay for further topical treatment trials. Document: "Ulcer present × [duration], unexplained, suspected cancer pathway referral arranged via local route. Patient informed." Return date for referral confirmation should be within 2 weeks of referral — track the outcome.
After suspected cancer referral — GP follow-up
If the suspected cancer referral confirms benign (reactive ulcer, minor aphthous) → GP continues management with reassurance. If oral pre-malignant lesion identified (leukoplakia — surveillance biopsy) → shared care with oral medicine. If oral cancer confirmed → oncology team leads, GP provides: patient support, sickness certification, information about Macmillan support, anticipatory prescribing for pain and mucositis.
Systemic disease monitoring
Coeliac on GFD: monitoring per current coeliac guidance (nutritional deficiencies and bone health as indicated) · IBD: GI review as per gastroenterology · Behçet's: rheumatology + ophthalmology (uveitis surveillance as directed by ophthalmology) · Immunosuppressant-related ulcers (methotrexate, azathioprine): FBC monitoring per drug guidelines
Return immediately safety-net
Swelling under the tongue or in the neck with difficulty swallowing, breathing or opening the mouth, or drooling → possible Ludwig's angina → 999 · Mouth blistering/erosions with rash, skin pain or eye symptoms → possible SJS/TEN → same-day hospital assessment (A&E); 999 if very unwell, struggling to breathe or unable to travel safely · Fever or feeling unwell on chemotherapy or significant immunosuppression → immediate acute-oncology/ED assessment (do not wait for FBC) · Unable to eat or drink → same-day assessment · Ulcer growing rapidly over 1–2 weeks with hard base → suspected cancer pathway referral at the same visit
The tracking of suspected cancer pathway referral outcomes is a clinical governance requirement that is frequently neglected — when a GP makes a suspected cancer pathway referral, the outcome of that referral should be recorded in the patient's notes when the specialist letter arrives. If no specialist letter arrives within 4 weeks, the GP should proactively chase the outcome — this both ensures the patient was seen and provides the GP with important information about the safety of their suspected cancer referral threshold. In a medicolegal context, being able to demonstrate that a suspected cancer pathway referral was made and followed up to a documented outcome (benign, pre-malignant, malignant) is the standard of care. Tracking outcomes also calibrates the GP's clinical decision-making — knowing what proportion of their suspected cancer referrals to oral medicine prove to be benign vs malignant helps them understand whether they are pitching their threshold appropriately. Ophthalmology-directed uveitis surveillance in Behçet's reflects the sight-threatening potential of Behçet's ocular disease — uveitis in Behçet's can be severe, posterior (choroiditis, retinal vasculitis), and rapidly progressive, causing blindness if untreated. Same-day ophthalmology is required for painful red eye, photophobia or visual disturbance. The rheumatologist managing the systemic disease and the ophthalmologist monitoring for ocular complications must both be involved — this is a condition that requires explicit co-ordination between specialties, and the GP's role is to ensure that both referrals are active and that the patient is attending both follow-up clinics.
Educational use only. Based on NICE NG12 (Suspected Cancer, updated April 2026), BSG Coeliac Disease Guidelines 2014, Scully C & Porter SR (recurrent aphthous stomatitis review), International Behçet's classification criteria (not a primary-care diagnostic rule), NICE/UKHSA/RCGP summary of antimicrobial prescribing guidance (April 2025; dental infection outside dental settings), current BSG/NICE iron-deficiency pathway. Always adapt to individual patient context.