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Face Swelling — New Presentation Angio-oedema airway emergency · dental abscess · parotitis · SVC obstruction · cellulitis · malignancy
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⚡ Snapshot. The whole pathway on one page: act now, triage, classify, treat today and safety-net. The Steps tab holds the detail.

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1
Safety

Red Flags — Airway, Sepsis & Malignancy

Facial swelling progressing to lip, tongue, or throat = airway angio-oedema emergency. Suspected Ludwig's angina (floor of mouth) or deep neck-space infection = 999 — avoid provoking airway obstruction and do not delay transfer.

Lip / tongue / throat swelling — rapid onset If there is airway, breathing or circulation compromise, call 999, use an ABCDE approach and give IM adrenaline 500 micrograms of 1 mg/mL adrenaline (0.5 mL) into the anterolateral thigh. Repeat after 5 minutes if airway, breathing or circulation problems persist. Sit the patient up only if this is necessary to breathe; otherwise keep them lying flat and avoid standing or walking. Keep under continuous observation, ready to repeat adrenaline — do not delay transfer. Obtain early anaesthetic/airway support. Bradykinin-mediated (ACEi or hereditary) angio-oedema often does not respond to adrenaline, antihistamines or steroids. Isolated ACEi/hereditary angio-oedema without airway compromise: stop the ACEi permanently; do not rely on antihistamines or steroids; specialist allergy/immunology review where appropriate; urgent hospital assessment if tongue, laryngeal or airway involvement develops.
Ludwig's angina Submandibular space infection from dental abscess — bilateral floor-of-mouth swelling, raised tongue, trismus (jaw lockjaw), drooling, stridor → 999. Suspected Ludwig's angina or deep neck-space infection requires immediate emergency transfer with early anaesthetic, maxillofacial/ENT and microbiology involvement. Avoid provoking airway obstruction — do not attempt extensive oral or floor-of-mouth examination. Keep the patient under continuous observation and do not delay transfer for imaging. Antibiotics, surgical drainage and airway management are hospital-led. Any trismus with progressive facial/submandibular swelling, drooling, dysphagia, muffled voice, tongue elevation or systemic illness is a hospital problem.
Facial swelling + fever + unwell + diabetes Necrotising fasciitis of the face (cervicofacial necrotising infection) or aggressive dental space infection → 999. Diabetics and immunocompromised can develop rapidly spreading cervicofacial necrotising infection. Crepitus on palpation = gas-forming organisms. Surgical emergency.
Facial swelling + facial pain + reduced mouth opening Deep facial-space infection (masseteric, pterygoid space abscess) → same-day hospital maxillofacial / ENT. Parapharyngeal or other deep neck-space infection, or drooling, stridor, muffled voice or difficulty swallowing → 999. Trismus (inability to open mouth) indicates involvement of masticator space — risk of mediastinitis via deep cervical planes.
Face + arm + neck swelling + dilated neck veins Superior vena cava (SVC) obstruction — most commonly lung cancer or lymphoma compressing SVC. Facial plethora, cyanosis, distended neck veins, arm oedema. Pemberton's sign (raise arms above head → worsening cyanosis). Suspected SVC obstruction requires same-day hospital assessment (acute oncology / A&E); call 999 if there is stridor, cerebral symptoms, airway compromise, syncope or severe breathlessness. Keep the patient upright and arrange urgent imaging/specialist assessment. Corticosteroids, anticoagulation, stenting and oncological treatment are directed by the hospital team.
Unilateral facial swelling + proptosis + restricted eye movement Orbital cellulitis extending from periorbital / sinusitis → emergency hospital assessment now: 999 / A&E (CT orbits in hospital). Vision- and life-threatening — see the eye swelling algorithm. Any restricted eye movement with facial swelling = orbital involvement until proven otherwise.
Facial swelling + weight loss + cranial nerve palsy Head and neck malignancy (parotid cancer, nasopharyngeal carcinoma, lymphoma, maxillary sinus tumour) → urgent head and neck / ENT referral (local pathway; these sites are not NICE NG12 criteria, but an unexplained neck lump is). Cranial nerve palsy (VII — facial nerve in parotid cancer, V — trigeminal in nasopharyngeal Ca, XII — hypoglossal in base of skull). Persistent or progressive unexplained unilateral facial, parotid, submandibular or cervical swelling requires examination and appropriate ENT/maxillofacial referral. Use the suspected-cancer pathway where NICE criteria are met; otherwise use an urgent local head-and-neck pathway based on clinical concern. Referral depends on persistence, progressive enlargement, neck mass, mucosal lesion, unexplained lymphadenopathy, cranial-nerve deficit, salivary-gland mass, constitutional symptoms or suspicious skin/oral lesion — not on an age threshold.
Facial/sinus/dental infection + severe headache or periorbital pain + fever + eye signs Cavernous sinus thrombosis is suggested by severe headache or periorbital pain with fever, proptosis, ophthalmoplegia, cranial-nerve palsies (III/IV/V/VI), chemosis, visual disturbance or altered consciousness, often associated with facial, sinus or dental infection. Suspected cavernous sinus thrombosis is an emergency: 999/A&E, urgent imaging and specialist infectious-disease, ENT, ophthalmology and neurology/neurosurgical input. Anticoagulation is a specialist decision and should not be initiated routinely in primary care.
Ludwig's angina is a polymicrobial cellulitis of the submandibular, submental, and sublingual spaces — it arises almost exclusively from an infected lower second or third molar tooth. The infection spreads along fascial planes and does not spontaneously drain. The raised tongue and floor-of-mouth swelling can displace the tongue posteriorly, directly obstructing the oropharynx — progression is variable and can be rapid. It is one of the true dental emergencies that GPs must recognise. The clinical features are pathognomonic: bilateral submandibular swelling that is brawny (indurated), tender, and "woody" in texture (not fluctuant — it is cellulitis not abscess), elevation of the tongue, trismus, drooling, and a characteristic "bull neck" appearance. Any trismus combined with floor-of-mouth swelling in the context of recent dental pain = Ludwig's angina until proven otherwise = 999 — do not attempt extensive oral examination if airway compromise is suspected. Suspected SVC obstruction needs same-day hospital assessment (acute oncology / A&E) — corticosteroids, anticoagulation, stenting and oncological treatment depend on severity, thrombosis, malignancy and tissue diagnosis, and are directed by the hospital team; do not give a GP "bridge" dose of dexamethasone unless it is part of a local oncology/emergency protocol. GPs should be familiar with Pemberton's sign: raising both arms above the head causes worsening facial plethora and sometimes syncope due to further narrowing of the thoracic inlet by the raised arms — it supports thoracic inlet/SVC obstruction.
2
Diagnose

Characterise the Swelling — Anatomy First

Anatomical location narrows the differential to a short list. Identify the region before anything else.

Cheek / parotid region
Parotid gland swelling: parotitis (viral = mumps; bacterial = acute suppurative), parotid duct obstruction (sialolithiasis — stone in Stensen's duct), parotid tumour (most are benign, commonly pleomorphic adenoma; some are malignant). Buccal space abscess (from upper molar tooth). Masseter hypertrophy (bilateral, firm, non-tender — bruxism, anabolic steroids).
Submandibular / chin / floor of mouth
Submandibular gland: submandibular sialadenitis / sialolithiasis (swelling increases with eating — salivary stimulation), submandibular abscess (from lower molar). Submental: submental lymphadenopathy, midline dermoid cyst. Ludwig's angina (bilateral — emergency). Any bilateral brawny floor-of-mouth swelling = Ludwig's = 999.
Forehead / orbital region
Orbital cellulitis (see the eye swelling algorithm), frontal sinusitis with periorbital extension ("Pott's puffy tumour" = frontal osteomyelitis with subperiosteal abscess — rare but serious), forehead skin infection / abscess, sebaceous cyst. Forehead swelling after trauma = haematoma vs subgaleal haematoma.
Bilateral diffuse facial swelling
Angio-oedema (rapid onset, non-pitting, non-erythematous) · Cushing's syndrome (moon face — slow onset, associated with striae, buffalo hump, hypertension) · Steroids (exogenous) · Nephrotic syndrome (periorbital + facial oedema — morning worse) · Hypothyroidism (myxoedema — coarse features, periorbital puffiness, non-pitting) · SVC obstruction (+ arm and neck swelling + dilated neck veins)
Unilateral facial swelling
Dental / odontogenic (most common GP cause — see below) · Parotid pathology · Cheek cellulitis / erysipelas · Lymphadenopathy (submandibular, pre-auricular, parotid nodes) · Trauma / haematoma · Tumour (parotid, skin, lymph node)
Key history questions
Speed of onset (minutes = angio-oedema / allergy; hours = infection; days-weeks = tumour / chronic) · Pain (dental pain = dental cause; no pain = angio-oedema, thyroid, malignancy) · Eating makes it worse (sialolithiasis — salivary duct stone) · Previous episodes (recurrent angio-oedema = hereditary / ACEi) · ACEi / NSAID / new medication · Systemic symptoms (fever = infection; weight loss = malignancy; night sweats = lymphoma)
The parotid gland is one of the most anatomically specific structures in facial swelling — it lies anterior to and below the ear, and swelling of the parotid pushes the earlobe outward (a characteristic sign). Stensen's duct opens at the parotid papilla opposite the upper second molar tooth — purulent discharge from this opening confirms acute suppurative parotitis. The most important clinical distinction for a parotid mass is between inflammatory (warm, tender, associated with systemic upset, bilateral in viral parotitis) and neoplastic (firm, slow-growing, painless, unilateral). The "deep lobe" of the parotid projects medially through the stylomandibular tunnel — deep lobe parotid tumours can present as a pharyngeal mass (visible medially in the throat as a "dumbbell tumour") without obvious external swelling. Increasing swelling with meals (mealtime syndrome) is pathognomonic of salivary duct obstruction by a calculus (sialolithiasis) — the diagnostic mechanism is that eating triggers salivary flow, which cannot drain past the stone, causing acute distension of the duct and gland.
3
Diagnose

Differential Diagnosis

Dental abscess / odontogenic infection
Most common cause of unilateral facial swelling in primary care. Cheek / submandibular / buccal swelling from infected tooth (caries → pulpitis → periapical abscess → spreading cellulitis). Severe throbbing dental pain (may have settled if pulp necrotic). Hot and cold sensitivity. Tender, erythematous swelling over affected tooth. Urgent dental referral for drainage/treatment. Antibiotics are not routinely required for a localised dental abscess if urgent dental drainage/treatment is available — consider them for spreading infection or facial cellulitis, systemic involvement, significant trismus, inability to obtain prompt drainage, or immunosuppression/high risk. Do NOT prescribe antibiotics instead of drainage — abscess requires drainage.
Angio-oedema
Non-pitting, asymmetric, non-erythematous, non-itchy facial swelling (lips, periorbital, cheeks). Onset over minutes to hours. Types: allergic (IgE — urticaria also present, responds to antihistamines), ACEi-induced (bradykinin — no urticaria, antihistamines ineffective, usually lips/tongue), hereditary (C1-INH deficiency — no urticaria, abdominal pain attacks, family history). Distinguish carefully — different treatments.
Facial cellulitis / erysipelas
Erysipelas (superficial dermis — Streptococcus pyogenes): well-demarcated, raised, hot red plaque with sharp edges. Face (cheek) and leg are the commonest sites. Fever + systemic upset. Flucloxacillin per NICE NG141 (co-amoxiclav if near the eyes or nose). Facial erysipelas: low threshold for same-day hospital (proximity to orbit — can extend to cause orbital cellulitis).
Parotitis
Viral (mumps): bilateral, pre-auricular swelling, otalgia, fever, trismus, occurs in unvaccinated. Notifiable disease. Epidemic parotitis. Bacterial (acute suppurative): unilateral, very tender, pus from Stensen's duct, elderly / dehydrated / post-operative. S. aureus most common. Culture pus where feasible; antibiotic choice per local antimicrobial guidance and severity; IV treatment is a hospital decision. Chronic parotitis: recurrent episodes — Sjögren's, sarcoid, IgG4-related disease.
Sialolithiasis (salivary stone)
Stone in Stensen's duct (parotid) or Wharton's duct (submandibular — more common). Mealtime syndrome: acute swelling + pain when eating, resolves after meal. Palpable stone in duct. USS or specialist imaging if diagnosis uncertain or symptoms persist. Hydration + massage + heat. Surgical removal (sialolithotomy or sialoendoscopy) if persistent.
Lymphadenopathy
Reactive (most common): viral URTI, EBV, CMV, dental infection — tender, soft, mobile nodes. Bacterial lymphadenitis: fluctuant, overlying erythema — staphylococcal / streptococcal — antibiotics + I&D if fluctuant. Malignant: non-tender, hard, fixed, progressive — lymphoma (rubbery) or metastatic (stony hard) → head and neck suspected cancer pathway referral. Atypical mycobacterium: cervical lymphadenitis in children — violaceous skin, non-tender, slow.
Cushing's syndrome / steroid-related
Moon face (bilateral rounded facial enlargement) + buffalo hump + central obesity + thin skin + striae + hypertension + hyperglycaemia. Exogenous (long-term steroids — most common) or endogenous (Cushing's disease — ACTH-secreting pituitary adenoma, ectopic ACTH — small cell lung cancer, adrenal adenoma). Review exogenous steroids first (oral, inhaled, topical, intra-articular, epidural). Do not screen for isolated facial swelling or uncomplicated "moon face"; with convincing discriminatory features, arrange one appropriate screening test via the local endocrine pathway (not random cortisol).
Facial trauma / haematoma
History of trauma (direct blow, fall). Periorbital ecchymosis ("black eye") — haematoma of eyelid. Subgaleal haematoma — fluctuant scalp swelling. Zygoma / maxilla / mandible fracture — deformity, step deformity on palpation, trismus, diplopia. X-ray / CT facial bones if fracture suspected. Safeguarding consideration if traumatic swelling without adequate explanation.
The distinction between allergic angio-oedema (IgE-mediated) and bradykinin-mediated angio-oedema (ACEi-induced or hereditary C1-inhibitor deficiency) is critically important because the treatments are completely different — and standard allergic treatments (antihistamines, corticosteroids) are ineffective for bradykinin-mediated angio-oedema. Allergic angio-oedema: rapid onset with allergen exposure, associated urticaria, responds to adrenaline + antihistamine + corticosteroid. ACEi-induced: can occur any time during ACEi treatment (even years in), predominantly affects lips and tongue (not urticaria), does NOT respond to antihistamines, resolves with ACEi cessation; specialist/hospital teams may use icatibant (bradykinin receptor antagonist) or C1-inhibitor concentrate. Hereditary angio-oedema (HAE — autosomal dominant C1-INH deficiency): no urticaria, triggers include stress/trauma/oestrogens/dental work, abdominal pain attacks (visceral angio-oedema), family history. C4 may be low during an attack but normal between attacks — interpretation requires specialist context, so complement testing should be arranged through an allergy/immunology pathway. Mumps notification: suspected mumps is a statutory notifiable disease — notify the local Health Protection Team (HPT) and arrange testing (e.g. saliva/buccal swab) following the current health-protection pathway. Check MMR vaccination status — the primary vaccine series is 2 doses. Offer MMR catch-up to unvaccinated people — this protects against future susceptibility but is not post-exposure treatment for the current episode.
4
Diagnose

Examination & Investigations

Facial examination
Symmetry — compare both sides systematically. Palpation: tenderness (dental origin — bimanual palpation of floor of mouth), consistency (firm non-tender = tumour / calculus; fluctuant = abscess; pitting = systemic oedema; soft non-pitting swelling = angio-oedema; brawny, indurated submandibular/floor-of-mouth swelling = Ludwig's — interpret with airway symptoms, oral findings, fever and onset). Temperature (warm = inflammation / infection). Earlobe pushed outward = parotid swelling. Pre-auricular node location = parotid/preauricular node.
Oral cavity examination
Required in facial swellings unless airway compromise is suspected (then do not attempt extensive oral or floor-of-mouth examination — 999). Inspect teeth and gums (caries, periapical swelling, erythematous gingiva, loose tooth). Palpate floor of mouth bimanually (submandibular stone — palpable along Wharton's duct). Stensen's duct orifice (opposite upper 2nd molar — massage parotid: purulent discharge = suppurative parotitis). Tongue elevation / trismus (Ludwig's angina — 999).
Airway assessment
Voice (muffled "hot potato" voice = supraglottic involvement), swallowing, drooling, stridor. If any airway concern → 999 immediately — do not attempt further examination. Sit the patient up only if this is necessary to breathe; otherwise keep them lying flat and avoid standing or walking. Continuous observation; obtain early anaesthetic/airway support. Have adrenaline 1 mg/mL (1:1000) available.
Lymph nodes
Systematic palpation: pre-auricular, parotid, submandibular, submental, anterior cervical, posterior cervical, supraclavicular. Describe: size, consistency (soft / firm / rubbery / stony), tenderness, mobility (mobile = reactive; fixed = malignant). Supraclavicular nodes (Virchow's node on left = gastric/lung cancer) — always palpate in lymphadenopathy.
Investigations
Targeted, not a blanket panel: FBC, CRP, renal function, glucose (suspected infection/systemic illness, as clinically indicated) · Urgent dental assessment (suspected dental cause — imaging such as OPG is dental-service directed; an OPG is not a substitute for dental assessment or a routine GP test) · USS / specialist imaging (suspected salivary stone if diagnosis uncertain or symptoms persist) · Hospital CT/MRI (suspected deep-space infection/orbital involvement) · USS + ENT/maxillofacial pathway (persistent salivary/neck mass) · Complement testing (C4, C1-INH) (suspected HAE — arranged appropriately) · Targeted endocrine tests (suspected Cushing's/hypothyroidism only — not for every facial swelling) · Mumps testing (per health-protection pathway)
Safeguarding
Facial swelling after trauma without adequate explanation (especially in children, elderly, or those with disabilities) → consider non-accidental injury. Facial bruising / petechiae in young children without clear mechanism → same-day paediatric assessment and local safeguarding procedures. Document observations carefully. DASH / MARAC referral if domestic violence suspected.
Bimanual palpation of the floor of mouth is the essential examination for detecting submandibular salivary stones — one gloved finger is placed inside the mouth along the floor, and the other hand palpates from externally under the jaw. A stone in Wharton's duct is felt as a hard, non-tender mobile nodule along the duct. Ultrasound is widely available and an appropriate first-line imaging test when the diagnosis is uncertain or symptoms persist; CT is a specialist option. Stensen's duct (parotid) stones are harder to palpate but can be felt at the duct orifice. The OPG (orthopantomogram — panoramic dental X-ray) is the key dental investigation — it shows all teeth, periapical pathology, mandible, maxilla, and can identify salivary calculi. It is arranged and interpreted by dental practices or oral surgery departments — it is not a substitute for dental assessment and is not a routine GP investigation. In adults with unexplained unilateral salivary gland swelling, FNA (fine needle aspiration) cytology of the gland is the key investigation for distinguishing inflammatory from neoplastic causes — arranged by oral and maxillofacial surgery (OMFS) or radiology.
5
Refer

Referral Pathways

999
Tongue, floor-of-mouth or laryngeal swelling with airway/breathing/circulation compromise · Ludwig's angina or deep neck-space infection · Severe facial infection with sepsis, necrotising infection or rapidly progressive pain/swelling (crepitus) · Orbital signs: proptosis, restricted eye movement, visual loss or severe periorbital swelling · Suspected cavernous sinus thrombosis · Severe SVC syndrome with airway, neurological or haemodynamic compromise
Same-day hospital
Spreading odontogenic infection with facial swelling · Trismus · Facial cellulitis near the eye or nose (low threshold for hospital/specialist advice) or with systemic compromise · Acute suppurative parotitis with systemic illness · Sudden sensorineural hearing loss · Suspected deep facial-space infection without airway signs (risk of Ludwig's progression) · Suspected SVC obstruction without immediate airway compromise (same-day hospital / acute oncology assessment; treatment hospital-directed)
Suspected cancer · head and neck
Persistent unexplained lump in the neck (NICE NG12 (updated April 2026): oral cancer criterion at any age; laryngeal criterion aged 45 and over) · Any suspicious oral lesion + facial swelling · Unexplained lymphadenopathy in an adult (consider haematology suspected cancer pathway, NG12) · Do not use this pathway automatically for persistent unilateral facial swelling — only where NICE criteria are met
Urgent referral (local pathway) · head and neck
Not NICE NG12 criteria — urgent ENT / OMFS referral based on clinical concern: persistent unexplained unilateral parotid, submandibular or facial swelling · Progressive unilateral swelling · Cranial-nerve deficit with a facial or salivary mass · Progressive unilateral hearing loss or tinnitus
Oral and maxillofacial surgery (OMFS)
Dental abscess with facial cellulitis → same-day (needs surgical drainage — antibiotics alone insufficient) · Sialolithiasis not passing spontaneously (sialoendoscopy or sialolithotomy) · Parotid mass for FNA cytology and surgical assessment · Facial fracture
Dentist (urgent — same day or within 24 hrs)
Dental abscess — source must be drained / tooth treated. Antibiotics only where indicated, and never as a replacement for dental treatment. Phone NHS 111 (out of hours dental access) or local dental emergency number. If patient cannot access dentist and has facial swelling → A&E (dental emergency).
Endocrinology
Cushing's syndrome (moon face + biochemical evidence) · Hypothyroid facial myxoedema (non-pitting facial swelling + TFT abnormality) · Acromegaly (prognathism / facial coarsening + high IGF-1)
Allergy / immunology
Recurrent angio-oedema (possible HAE — C4, C1-INH level and function via the allergy/immunology pathway) · Anaphylaxis/severe allergic angio-oedema: written action plan; adrenaline auto-injector where future allergen exposure is possible or the specialist allergy service recommends it · ACEi-confirmed angio-oedema (stop ACEi permanently, document, educate; ARB use only after specialist/clinical risk discussion; auto-injector not routinely required)
The head and neck suspected cancer pathway has a particularly important role in facial swelling — head and neck cancers often present with a painless facial or neck mass. In the UK, NICE NG12 (updated April 2026) recommends a suspected cancer pathway referral for a persistent unexplained lump in the neck (oral cancer criterion, any age; laryngeal criterion aged 45 and over, especially in people who smoke or drink alcohol); NICE does not set a universal age or duration threshold for unilateral facial swelling — persistent or progressive unexplained unilateral facial, parotid, submandibular or cervical swelling, or unexplained cranial nerve palsy, should go through an urgent local head-and-neck pathway based on clinical concern where NICE criteria are not met. Facial cancer (parotid malignancy, SCC of skin, mucosal SCC) often presents as a gradually growing painless facial mass — the painlessness misleads patients and GPs into watchful waiting rather than urgent referral. Key clinical features that raise malignancy concern in facial swelling: non-tender, progressive, firm or hard consistency, skin fixation or ulceration, cranial nerve deficit (facial nerve palsy in parotid cancer = malignant until proven otherwise — facial nerve runs through the parotid), supraclavicular adenopathy, and weight loss. Facial nerve palsy in the context of parotid swelling is a surgical emergency — it indicates malignant nerve invasion, which dramatically worsens prognosis. This must never be attributed to Bell's palsy without a clinical assessment specifically excluding parotid pathology.
6
Treat

GP-Initiated Treatment

Dental abscess — bridging (only if indicated)
Amoxicillin 500 mg TDS × 5 days
Direct to a dentist or urgent dental service (NHS 111 for out-of-hours) — dental drainage is definitive; antibiotics must not replace dental treatment. Not routinely required for a localised abscess if urgent drainage is available; consider for spreading infection/facial cellulitis, systemic involvement, significant trismus, no prompt drainage, or immunosuppression/high risk. Penicillin allergy or anaerobic cover required: metronidazole 400 mg TDS × 5 days. Do not routinely combine co-amoxiclav + metronidazole. Spreading facial cellulitis: same-day OMFS. Use local dental antimicrobial guidance; check pregnancy, renal function, interactions and allergy. Analgesia: paracetamol; ibuprofen only after considering renal disease, ulcer disease, anticoagulation, heart failure, pregnancy and asthma.
Facial erysipelas / cellulitis
Flucloxacillin 500 mg–1 g QDS × 5–7 days (NICE NG141; local guideline)
Mark the extent where useful (skin pen + date/time). Do not routinely culture intact skin. Assess predisposing factors: diabetes, oedema, eczema. Reassess if symptoms worsen rapidly or significantly, the patient becomes systemically unwell, has severe pain, or does not start to improve within 2–3 days. Flucloxacillin 1 g QDS may be off-label depending on formulation — document appropriately. If IV antibiotics are given, review at 48 hours and switch to oral if possible. Erysipelas (streptococcal) responds to flucloxacillin or phenoxymethylpenicillin. Facial erysipelas: low threshold for hospital due to orbital proximity. Infection near the eyes or nose: low threshold for hospital/specialist advice; NICE NG141 (2019) first choice is co-amoxiclav 500/125 mg TDS for 7 days. Penicillin allergy: clarithromycin 500 mg BD for 5–7 days; near the eyes or nose clarithromycin 500 mg BD + metronidazole 400 mg TDS for 7 days. Topical antibiotics not effective for facial cellulitis.
Angio-oedema (non-airway threatening)
Non-sedating antihistamine (e.g. cetirizine 10 mg OD); short oral prednisolone course only if severe
Allergic (with urticaria): oral non-sedating antihistamine; short prednisolone course only if severe (dose per NICE/SPC). ACEi-induced (no urticaria): stop ACEi permanently; ARB only after specialist/clinical risk discussion. Do not rely on antihistamines or steroids for ACEi/hereditary angio-oedema — icatibant/C1-inhibitor are A&E/specialist decisions. Arrange allergy/immunology review where appropriate. Safety-net: any throat swelling → 999. Adrenaline auto-injector: usually after anaphylaxis where future allergen exposure is possible or as the specialist allergy service recommends — not routinely for isolated ACEi angio-oedema and not a substitute for emergency care in HAE. Do not add auto-injectors to the allergy record automatically without confirming the mechanism and future risk; a written action plan and specialist advice are more important.
Acute suppurative parotitis (mild)Oral antibiotic per local antimicrobial guidance and severity (co-amoxiclav is not always required). Culture pus from Stensen's duct where feasible. Hydration (IV in hospital if severe dehydration — common precipitant). Warm compresses to parotid. Sour sweets / lemon juice to stimulate salivary flow and flush duct. Massage gland towards duct. If no improvement at 48 hrs or systemic compromise → same-day OMFS/ENT; IV treatment and duct probing are hospital decisions.
Mumps (confirmed / suspected)No specific antiviral treatment. Supportive: paracetamol + ibuprofen + cold compress. Isolate from school / work until 5 days from onset of parotid swelling. Notify UKHSA HPT (statutory notifiable disease) and arrange mumps testing per the current health-protection pathway. Check MMR vaccination status — offer MMR catch-up to the unvaccinated (protects against future susceptibility; not post-exposure treatment for the current episode). Complications: orchitis (post-pubertal males), oophoritis, meningitis, encephalitis, pancreatitis, deafness.
SVC obstruction — suspectedSame-day hospital assessment — acute oncology / A&E (999 if stridor, cerebral symptoms, airway compromise, syncope or severe breathlessness). Keep the patient upright and arrange urgent imaging/specialist assessment. Corticosteroids, anticoagulation, stenting and oncological treatment are directed by the hospital team — do not give a GP "bridge" dose of dexamethasone unless part of a local oncology/emergency protocol.
The principle that antibiotics alone cannot treat a dental abscess is one of the most important — and most frequently violated — principles in GP antibiotic stewardship. A dental abscess is a closed space infection in an avascular, necrotic environment. Antibiotics penetrate avascular tissue poorly and cannot physically drain the pus — the abscess will recur as soon as the antibiotics are discontinued. The definitive treatment is drainage (via tooth extraction, root canal treatment, or incision and drainage) and/or removal of the infected tooth. The GP's role is to direct the patient to urgent dental care; antibiotics are a temporary bridge only where indicated (spreading infection, systemic involvement, significant trismus, no prompt drainage or high risk). Prescribing repeated courses of antibiotics for recurrent dental pain without dental referral is a major driver of antibiotic resistance and does not address the underlying problem. Every patient with a dental abscess must be given an urgent dental appointment — NHS 111 provides access to out-of-hours emergency dental services. For the RCGP SCA examination, being able to explain this distinction clearly to a patient who "just wants antibiotics" is a high-yield communication scenario. The icatibant mechanism is important — it is a synthetic decapeptide that competitively antagonises bradykinin B2 receptors, preventing the vasodilation and vascular permeability that bradykinin causes. It is licensed for acute hereditary angio-oedema attacks; any use, including for ACEi-induced angio-oedema, is a hospital/specialist decision according to the patient's established plan.
7
Treat

Salivary Gland Disease & Lymphadenopathy

Sialolithiasis (salivary stone)
First-line conservative: adequate hydration, warm compresses, massage gland towards duct, sour sweets (stimulate salivary flow to "wash out" stone). Analgesia (NSAIDs). Stone at duct orifice: can sometimes be milked out with gentle pressure. Stone in duct: sialoendoscopy (endoscopic stone removal — minimally invasive, preserves gland). Stone within gland parenchyma: submandibular gland excision (Wharton's duct) or parotidectomy (Stensen's duct).
Reactive cervical lymphadenopathy
Viral URTI: tender, soft, bilateral cervical lymphadenopathy — reassure + review at 6 weeks. EBV: throat swab + Paul-Bunnell (Monospot), FBC (atypical lymphocytes). Avoid amoxicillin (ampicillin rash in EBV). Bacterial: fluctuant node → incision and drainage (OMFS). Antibiotics if bacterial lymphadenitis (flucloxacillin if staphylococcal; co-amoxiclav if polymicrobial).
Atypical mycobacterial lymphadenitis
Typically in children under 5 — unilateral cervical/submandibular lymphadenopathy, progressive, non-tender, violaceous skin discolouration, no systemic upset. Caused by non-tuberculous mycobacteria (M. avium complex). Mantoux negative / BCG vaccinated — IGRA may be negative. Diagnosis: surgical excision biopsy + culture. Treatment: excision is curative. Clarithromycin-based antibiotics have limited efficacy — surgical excision is definitive.
Sjögren's syndrome
Chronic bilateral parotid swelling + dry eyes (keratoconjunctivitis sicca) + dry mouth (xerostomia) in middle-aged women. Associated with RA, SLE. Anti-Ro (SSA) ± anti-La (SSB) antibodies often positive. Parotid USS + labial salivary gland biopsy (lymphocytic infiltration — focus score ≥1). Artificial tears, saliva substitutes (AS Saliva Orthana spray). Hydroxychloroquine. Immunology / rheumatology referral.
Sarcoidosis
Bilateral hilar lymphadenopathy + bilateral parotid swelling (Heerfordt syndrome = uveoparotid fever — bilateral parotitis + uveitis + facial nerve palsy + fever) or unilateral parotid swelling. CXR (bilateral hilar enlargement). ACE level (may be elevated). Serum calcium (hypercalcaemia). Tissue biopsy (non-caseating granulomas). Respiratory / rheumatology referral.

Next steps: see Angioedema · Cellulitis and erysipelas · Urticaria · Anaphylaxis

Heerfordt syndrome (uveoparotid fever) is a rare but clinically distinctive manifestation of sarcoidosis — the combination of bilateral parotid swelling, anterior uveitis, facial nerve palsy, and low-grade fever is virtually pathognomonic. It is important for GPs to recognise because it is frequently misdiagnosed: the parotid swelling is attributed to mumps (but it is bilateral, non-tender, and the patient is adult), the facial nerve palsy is attributed to Bell's palsy (but Bell's palsy is unilateral and not accompanied by parotid swelling), and the uveitis may be missed entirely. The combination of these four features should immediately trigger investigation for sarcoidosis: CXR (bilateral hilar lymphadenopathy), ACE level, serum calcium, and IGRA (to exclude tuberculosis as an alternative granulomatous diagnosis). Sjögren's syndrome is an underdiagnosed systemic autoimmune condition with frequent diagnostic delay. GPs should think of Sjögren's in any woman over 40 with persistent bilateral parotid swelling, dry eyes, and dry mouth — the combination is specific. The anti-Ro/anti-La antibody screen and referral to rheumatology should be arranged at first clinical suspicion. Sjögren's is associated with a significantly increased risk of B-cell lymphoma (particularly MALT lymphoma in the salivary glands) — making regular surveillance and referral for any new firm parotid mass in Sjögren's patients mandatory.
8
Lifestyle

Prevention, Oral Health & Trigger Management

Dental hygiene (abscess prevention) Regular dental check-ups at the interval the dentist recommends (NICE CG19: 3–24 months) — most dental abscesses are preventable with early caries detection and treatment. Twice daily toothbrushing (fluoride toothpaste 1450 ppm) + flossing. Reduce sugar frequency (not total sugar — it is frequency of sugar exposure that determines caries risk). NHS dental registration — advise unregistered patients to call NHS 111.
Salivary gland health (sialolithiasis prevention) Adequate daily hydration may reduce sialolith formation — dehydration concentrates saliva and promotes calculus crystallisation. Elderly and post-operative patients are especially at risk of acute suppurative parotitis from dehydration — IV fluids if NBM. Sour sweets (lemon drops) before meals stimulate salivary flow and reduce ductal stasis.
ACEi angio-oedema — medication safety ACEi must be stopped permanently; an ARB is an individualised decision after specialist/clinical risk discussion — document clearly in allergy section (NOT just medication list). Inform patient: this can happen again if ACEi is restarted even years later. Cross-reactivity between ACEi and ARB is uncommon but not zero (meta-analysis: confirmed angio-oedema recurrence 0–9.2% on an ARB — Haymore, Ann Allergy Asthma Immunol 2008) — an ARB is usually tolerated, but counsel the patient and review early. Medical alert bracelet recommended. Antihistamines and steroids are not relied on for bradykinin-mediated angio-oedema — know when to call 999.
Hereditary angio-oedema — trigger avoidance Known triggers: oestrogen-containing contraceptives (COCP — use progesterone-only pill or non-hormonal contraception), physical trauma (dental procedures — any pre-procedure prophylaxis per the specialist plan, not prescribed generically in primary care), emotional stress. Avoid ACE inhibitors; ARB use requires specialist/clinical risk discussion. Wear medical alert ID. Acute treatment (e.g. icatibant, C1-inhibitor replacement or other therapies) only as specialist-prescribed with training, per the patient's established plan. Action plan with specialist.
Cushing's — steroid management Exogenous Cushing's (long-term steroids) — review steroid dose at every opportunity. Steroid-sparing agents (methotrexate, azathioprine) where possible. Assess fracture risk and consider bone protection (NOGG) for anyone taking oral steroids for 3 months or more. Addisonian crisis risk — sick day rules (double dose in illness, do not stop abruptly). Steroid card.
Sjögren's dry mouth care Artificial saliva (AS Saliva Orthana spray, BioXtra gel) regularly — especially before meals and at bedtime. Sugar-free chewing gum (xylitol) stimulates residual salivary flow. Fluoride varnish (via dentist) — very high caries risk with xerostomia. Avoid: tobacco, alcohol, anticholinergics (worsen xerostomia). Pilocarpine 5 mg QDS (muscarinic agonist — specialist initiation) for severe xerostomia.
SVC obstruction — patient position Sleeping propped up (head of the bed raised) reduces hydrostatic facial oedema from SVC obstruction. Avoid bending forward (increases venous pressure). Avoid tight clothing around neck and chest. Corticosteroids, anticoagulation, stenting and oncological treatment are directed by the hospital/oncology team.
Mumps — public health Check MMR vaccination status of household and close contacts — offer catch-up MMR to the unvaccinated (protects against future susceptibility; not post-exposure treatment). Mumps is highly contagious — isolate until 5 days from parotid swelling onset. Notify UKHSA HPT and follow the current health-protection pathway. UKHSA guidance on school exclusion (Health protection in children and young people settings). Post-pubertal males: warn about orchitis risk (usually unilateral, rarely causes infertility).
The frequency of sugar exposure (not total quantity) is the determinant of dental caries risk — Streptococcus mutans in dental plaque produces acid from sugar, which demineralises enamel. With very frequent sugar exposure (including sugary drinks, snacks, and fruit juices), the enamel has little time to remineralise (which requires salivary fluoride and a neutral pH). Limiting sugar to mealtimes (no sugary drinks between meals) reduces caries risk. This is why continuously sipping sugary drinks is more harmful than having a concentrated sugar dose at a meal. The GP's role in dental prevention — advising about sugar frequency, fluoride toothpaste, and registering with an NHS dentist — is explicitly part of the RCGP curriculum (Making Every Contact Count) and is frequently tested in SCA scenarios. Pilocarpine for Sjögren's xerostomia works by stimulating residual muscarinic M3 receptors in surviving secretory cells — it requires some residual gland function to work. Side effects are cholinergic: sweating, flushing, urinary frequency. It is contraindicated in asthma, narrow-angle glaucoma, and bradycardia. It must be initiated by a specialist (rheumatology or oral medicine) and then continued on GP repeat prescription.
9
Safety

Follow-Up & Safety-Netting

Dental abscess — 24–48 hrs
Dental appointment confirmed? Antibiotics tolerated? If facial swelling worsening (spreading beyond original area), trismus developing, or systemic compromise → same-day OMFS / A&E immediately (risk of Ludwig's angina progression). Do NOT give a further antibiotic course without dental drainage — escalation, not rotation. Antibiotics must not replace dental treatment.
Facial cellulitis / erysipelas — reassess
Reassess if symptoms worsen rapidly or significantly, the patient becomes systemically unwell, has severe pain, or does not start to improve within 2–3 days — lack of complete resolution at 48 hrs does not automatically require IV antibiotics. Infection near the eyes or nose: low threshold for hospital/specialist advice. If on IV antibiotics, review at 48 hrs and switch to oral if possible. Mark extent / photograph for objective comparison where useful. Recurrent cellulitis: optimise oedema, venous disease, eczema, tinea pedis and diabetes first. Consider specialist advice about prophylactic antibiotics only for recurrent, clearly documented cellulitis despite preventive measures (not routine; if started, review at least every 6 months).
Parotitis — 48 hrs (bacterial)
Improving with oral antibiotics? Swelling reducing, discharge from Stensen's duct reducing, fever settling? If not improving → same-day OMFS/ENT (IV antibiotics, duct probing and abscess drainage are hospital decisions). Viral (mumps): usually self-limiting. Complications review: testicular pain in post-pubertal males (orchitis), headache (meningitis).
Lymphadenopathy — 6 weeks
Reactive nodes with a clear infective cause should be resolving by the 6-week review. An unexplained or persistent node → suspected cancer pathway referral (NICE NG12) — no need to wait 6 weeks or for an ultrasound first (lymphoma / metastatic). Any rapid enlargement, B symptoms (night sweats, fever, weight loss), or extranodal symptoms → expedite the referral. Document node size at each review.
Angio-oedema — post-episode
ACEi permanently stopped (alternative agreed after individual risk discussion)? Allergy / immunology referral arranged where appropriate? Complement testing (C4 + C1-INH) via the allergy/immunology pathway if HAE suspected? Adrenaline auto-injector only after anaphylaxis where future exposure is possible or specialist-recommended — not routinely for isolated ACEi angio-oedema; if prescribed, technique checked and family educated. Written action plan given? Document the confirmed mechanism in allergy section AND medical history.
After a suspected cancer referral
Head and neck suspected cancer referral: confirm appointment received. If diagnosis of head and neck cancer: GP co-manages — coordinates chemoradiotherapy support (mucositis, xerostomia, dysphagia), PEG tube liaison, pain management, nutritional support, psychological input, end-of-life planning if palliative. Key GP role: ongoing relationship and whole-person care throughout treatment.
999 safety-net
Swelling of the lips, tongue, mouth or throat with any difficulty breathing, swallowing or speaking, a voice change, drooling or noisy breathing, or swelling spreading into the neck (airway angio-oedema or Ludwig's progression) · Eye bulging, painful or restricted eye movement or changed vision with facial swelling (orbital involvement) · Severe headache or periorbital pain with fever, eye signs or confusion (cavernous sinus thrombosis) · Rapid spread of facial redness + extreme pain + crepitus (necrotising fasciitis) · Facial swelling + arm / neck swelling with stridor, severe breathlessness, fainting or confusion (SVC obstruction)
Same-day
Dental swelling spreading beyond original area, or trismus developing (even mild) → same-day OMFS / A&E (999 if any difficulty breathing, swallowing or speaking) · Increasing periorbital swelling with facial cellulitis → same-day hospital (any eye bulging, eye-movement or vision change → 999) · Fever worsening on current antibiotics → same-day GP · Parotid swelling not improving at 48 hrs on oral antibiotics → same-day OMFS/ENT
Early reassessment of facial cellulitis and dental abscess with swelling matters — facial infections are uniquely dangerous because they are in close proximity to the orbit (orbital cellulitis) and the deep fascial planes of the neck and mediastinum (Ludwig's angina → descending necrotising mediastinitis). The progression from dental abscess to Ludwig's angina and from facial cellulitis to orbital cellulitis can be rapid with inadequate treatment. Written safety-netting instructions are essential for all patients with facial swelling managed at home — specifically: "If you develop difficulty opening your mouth, difficulty swallowing, voice changes, or your swelling rapidly increases, call 999 immediately." Head and neck cancer GP co-management is a growing and important part of the GP's role — treatment for head and neck SCC typically involves 6 weeks of concurrent chemoradiotherapy, which commonly causes severe mucositis, xerostomia, dysphagia, dermatitis, and profound fatigue. GPs manage: pain (opioids, local anaesthetic mouthwashes), nutrition (PEG tube feeding), mucositis (barrier preparations, analgesic gels), psychological distress (NHS Talking Therapies, Macmillan), and late effects (osteoradionecrosis of the mandible — avoid dental extractions without hyperbaric oxygen prophylaxis post-radiotherapy).
Educational use only. Based on NICE NG12 (Suspected Cancer, updated April 2026), NICE NG141 (Cellulitis and erysipelas: antimicrobial prescribing, 2019), Resuscitation Council UK anaphylaxis guideline (2021), EUGOGO guidelines (international), UKHSA Mumps guidance, RCGP/dental antimicrobial guidance, local antimicrobial and dental pathways, British Association of Oral and Maxillofacial Surgeons guidelines, BASHH guidelines, British Society for Rheumatology Sjögren's guidelines. Always adapt to individual patient context.