Dizziness is a common presentation in general practice. Before characterising type, screen for catastrophic causes that must not be missed. Act on any single red flag immediately.
The single most important diagnostic step is asking the patient: "What do you mean by dizzy?" The character of dizziness determines the likely diagnosis and drives the rest of the pathway.
Pathway at a glance — keep dizziness, syncope, acute vestibular syndrome, hearing loss and falls separate
Using dizziness type from Step 2, apply the following differential framework. Most primary care dizziness is peripheral vestibular, vasovagal, or medication-related — but confirm systematically.
Examination should be targeted based on the history. Do not attempt all components in one consultation — prioritise based on suspected type. Document findings clearly for medico-legal purposes.
Most dizziness diagnoses are clinical. Over-investigation delays treatment and causes anxiety. Order investigations to confirm, risk-stratify, or exclude specific diagnoses — not as a default screen.
Most peripheral vestibular and vasovagal dizziness is managed in primary care. Use the grid below to determine when and where to refer. Document reason and urgency clearly in all referral letters.
Treatment is entirely diagnosis-dependent. Do not prescribe vestibular sedatives as a default — they delay vestibular compensation and worsen outcomes in central or chronic causes. Match treatment to diagnosis.
Acute Vestibular Syndrome (Vestibular Neuritis / Labyrinthitis)
If required for severe acute vertigo or vomiting, use a vestibular suppressant/antiemetic for the shortest possible duration, usually no more than 2–3 days. Avoid prolonged use, particularly in older adults because of sedation, falls, anticholinergic effects and extrapyramidal reactions. Check specific doses against the current SPC/local formulary.
Menière's Disease — Specialist-Led Management (no NICE treatment ladder)
Vestibular Migraine
Treatment follows migraine principles and is often specialist-led. Use local migraine guidance and document off-label use where applicable. There is no universally accepted primary-care vestibular migraine regimen. Choose drugs considering migraine phenotype, comorbidity, pregnancy potential, contraception, mood, blood pressure and cognitive adverse effects.
Orthostatic Hypotension / Vasovagal — staged approach
Next steps: see BPPV · Vestibular neuronitis · Ménière's disease · Migraine · Vasovagal syncope · Stroke and TIA
Lifestyle modifications are first-line treatment for most dizziness causes and adjuncts in all. Frame these as active treatment with evidence-based efficacy, not vague reassurance or afterthoughts.
Safety-netting is a GMC and RCGP core competency. Document clearly: what symptoms should prompt re-consultation, when to call 999, and the follow-up plan. Verbal safety-netting alone is insufficient — give written information where possible.