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Palliative symptom control

WHO palliative care · reviewed October 2026 · gpreasoning.uk/global

Reasoning GP
Global Primary Care

Who / when

  • Adults and children with serious, life-limiting illness: advanced cancer, advanced HIV or TB, organ failure (heart, lung, kidney, liver), severe stroke or dementia.
  • Start alongside disease treatment, not only at the end of life.
  • Families and caregivers, including in bereavement.

Red flags: refer now

  • Severe pain not controlled despite regular, correctly dosed treatment.
  • New weakness of the legs, numbness, or loss of bladder or bowel control with back pain (possible spinal cord compression).
  • Confusion, vomiting, great thirst and constipation in cancer (possible high calcium).
  • Opioid toxicity: very drowsy, pinpoint pupils, slow or shallow breathing. Give naloxone if breathing is slow, and seek help.
  • Heavy bleeding, seizures, or a sudden new symptom the family cannot manage.

Assess

  • Ask about each symptom: pain (where, what kind, how bad on a 0 to 10 scale), breathlessness, nausea, constipation, mouth problems, sleep, mood, confusion, wounds, itch.
  • What the person and family understand, fear and want; who cares for them; money, food and transport.
  • Current medicines and what has helped. Check for treatable causes (infection, anaemia, constipation, medicines).
  • Neuropathic pain: burning, shooting or electric pain with numbness or tingling.

Classify

WHO 2018: mild analgesics alone should not be used to start treatment of moderate or severe pain.
Pain severityStart withThen
MildParacetamol and/or an NSAIDAdd an opioid if pain persists
Moderate or severeOral morphine (with paracetamol or NSAID if helpful)Increase regularly until comfortable
Neuropathic componentAdd amitriptyline at nightConsider steroids where nerve compression is likely
Bone pain from metastasesAnalgesics as aboveRefer for single-dose radiotherapy or a bisphosphonate where available

Treat

Four rules for pain medicinesBy mouth. By the clock (at fixed times, before the last dose wears off). For the individual (the right dose is the dose that relieves the pain). With attention to detail.
Doses from the WHO cancer pain guideline (2018, Annex 6) and WHO IMAI (2011). Subcutaneous is preferred to intramuscular when the oral route is not possible.
MedicineTypical starting dose (adult)Notes
Paracetamol500 to 1000 mg every 6 hoursMaximum 4 g a day; less in frail people or liver disease
Ibuprofen400 mg every 8 hours with foodAvoid with bleeding risk, kidney disease, heart failure
Morphine, oral immediate-release5 mg every 4 hours (2.5 mg if frail, elderly or kidney impairment)Same dose for breakthrough pain. Increase by 30 to 50% if pain persists. No ceiling dose
Amitriptyline10 to 25 mg at bedtimeDry mouth, drowsiness, dizziness on standing

Other symptoms

  • Constipation: give a stimulant laxative (senna 2 to 4 tablets of 7.5 mg at night, or bisacodyl) with every opioid, unless there is diarrhoea; add lactulose if stools are hard.
  • Nausea and vomiting: metoclopramide 10 mg every 8 hours, or low-dose haloperidol; treat constipation and review medicines.
  • Breathlessness: sit upright, fresh air, treat the cause (fluid, infection, anaemia); low-dose oral morphine relieves breathlessness in the last stage of illness; oxygen if saturation is low.
  • Delirium or agitation: look for causes (pain, full bladder, constipation, infection, medicines); low-dose haloperidol (for example 0.5 to 1 mg) if distressing.
  • Low mood or persistent anxiety: listen and support; fluoxetine is first-line medicine (see the depression protocol).
  • Noisy breathing in the last days: reposition; hyoscine butylbromide can reduce secretions. Mouth care and pressure care throughout.

Follow-up

  • Review pain soon after starting or changing morphine, and regularly after that; home visits where possible.
  • Prescribe enough morphine to avoid frequent long journeys. Store it locked and record what is given and returned.
  • Teach the family to give medicines and to recognise when to call for help.
  • If an opioid is stopped after long use, reduce it gradually.

Counsel

  • Morphine is an essential, safe medicine for pain in serious illness when the dose is adjusted carefully for each person.
  • Take pain medicine at fixed times, not only when the pain is bad.
  • Constipation is common with morphine, so keep taking the laxative every day.
  • Talk with the family about wishes for care and place of death, and about spiritual needs.

We may not be able to cure this illness, but we can control your pain and other symptoms. Take this medicine at the times we agreed, and tell us if the pain comes back before the next dose.

When to refer

  • Same day: any red flag above.
  • Pain not controlled despite regular morphine increased over several days.
  • Possible need for radiotherapy, surgery, a nerve block or specialist palliative care.
  • No access to oral morphine locally: link with a facility that can prescribe and supply it.
  • Severe psychological distress, or a family that cannot cope (social work, community support).

Sources

World Health Organization. WHO guidelines for the pharmacological and radiotherapeutic management of cancer pain in adults and adolescents. 2018. World Health Organization. Integrating palliative care and symptom relief into primary health care: a WHO guide for planners, implementers and managers. 2018. World Health Organization. IMAI district clinician manual: hospital care for adolescents and adults, volume 1. 2011. World Health Organization. WHO package of essential noncommunicable (PEN) disease interventions for primary health care. 2020. World Health Organization. WHO Model List of Essential Medicines. 2025.
Adapted from WHO guidance; not endorsed by WHO. This page paraphrases and adapts the WHO publications listed under Sources, which are licensed CC BY-NC-SA 3.0 IGO; the adapted text is shared under the same licence for non-commercial education. Reasoning GP is not affiliated with WHO or any other organisation named here. Use it alongside your national guidelines, essential medicines list and formulary, and your clinical judgement. Doses are given only where they come from a WHO source; otherwise follow your national guideline or formulary.