Psychosis & Schizophrenia
Red Flags — risk and the organic mimics
| Red flag | Why dangerous | Action |
|---|---|---|
| Active suicidality / command hallucinations to harm self or others | Suicide risk is markedly raised in psychosis; command hallucinations can drive acts. | 999 if imminent or unmanageable risk; otherwise same-day crisis/urgent psychiatric assessment; safety plan; consider Mental Health Act if refusing & at risk |
| Severe self-neglect / inability to care for self / vulnerability & exploitation | Risk to health and safety; safeguarding of patient and any dependents. | Urgent assessment; safeguarding; consider admission |
| Delirium / organic psychosis — acute onset, fluctuating, clouded consciousness, fever, focal neurology, older age | A medical emergency mislabelled as "psychiatric"; encephalitis, metabolic, structural causes. | Treat as delirium — medical assessment/admission; find & treat the cause |
| First-episode psychosis (any) | Shorter duration of untreated psychosis improves outcomes; needs specialist assessment, not GP-alone treatment. | Urgent EIP/CMHT referral; do not start antipsychotics alone |
| Neuroleptic malignant syndrome (in treated patients) — rigidity, fever, autonomic instability, ↑CK | Life-threatening reaction to antipsychotics. | Stop antipsychotic; emergency admission |
| Clozapine patient with fever/sore throat (neutropenia) or new illness | Agranulocytosis / myocarditis — life-threatening. | Urgent FBC; liaise with the clozapine service; emergency assessment |
🤝 Engagement over confrontation
Don't argue with delusions; build trust around shared goals (sleep, less distress).
"I can't fully know what you're experiencing, but I can see it's distressing and exhausting. Whatever's behind it, I'd like to help you feel safer and sleep better — can we work on that together?"👪 The frightened family
Support the mother; seek consent to involve her; signpost carer support.
"I can see how worried you are, and bringing him in was the right thing. With Daniel's permission I'd like to keep you involved — and there's support for families going through this too."😨 Fear of being "sectioned"
Address the fear of hospital/coercion honestly.
"Most people get help without ever going into hospital — the team I want to involve work with you in the community. My aim is to support you, not to take control away from you."🌱 Hope & early help
Convey realistic hope — early treatment helps.
"Getting help early genuinely makes a difference to how things go. There are effective treatments and a specialist team for exactly this — you don't have to manage it alone."Where and with whom he lives
Daniel lives in a shared student house with the housemates he now believes have bugged his room. That matters for risk in both directions. He may feel he has to defend himself, and his housemates may be frightened or hostile. He may also stop eating or sleeping there, or leave suddenly. Ask where he will sleep tonight, and whether staying with his mother for now is possible and acceptable to both of them.
"Where are you staying at the moment? Do you feel safe there? Would going back to your mum's for a while help, or would that make things harder?"Cannabis: what it does for him
Daily high-potency cannabis is both a risk factor and, for many young people, a form of self-medication for anxiety, poor sleep or the voices. If you start with a lecture he will disengage. Ask what it does for him, how much he uses, and whether he has noticed any link with how he feels. That gives you the motivational groundwork for a later brief intervention and referral to drug services.
"A lot of people find cannabis helps them switch off or sleep. What does it do for you? Have you noticed whether the voices or the worries change when you smoke more or less?"Studies, money and the future
He has stopped attending lectures, so his course, funding and student accommodation may all be at risk. Loss of role is one of the most damaging consequences of a first episode, and returning to education or work is a named recovery goal in NICE CG178. Early contact with the university's student support or disability service, with his consent, can stop him from being withdrawn from the course by default.
"Your course matters. With your permission, I can write something for the university so they understand you've been unwell. That can protect your place while you get help."Family history and family dynamics
An uncle with schizophrenia raises Daniel's genetic risk. It may also shape what the family fears: "he's going the same way". Explore what they saw happen to the uncle. That experience, whether it was admission, detention or recovery, will colour how they react to the word "psychosis". High expressed emotion at home (criticism, hostility, over-involvement) predicts relapse, so family intervention is part of the treatment, not an optional extra.
"You mentioned your uncle. What happened for him? I ask because families who've seen someone go through this often carry that worry, and it helps me to know."Culture, faith and trust in services
How someone understands unusual experiences depends on culture and faith. Young Black men in the UK are also more likely to reach mental health services through crisis, police or compulsory routes, and they and their families may reasonably mistrust services. Ask how Daniel and his family make sense of what is happening, and whether faith or community leaders are part of their support. Show from the start that you want him to have a say in his own care.
"People understand experiences like these in different ways, through faith, stress or family beliefs. How do you and your family make sense of it? I want the help we arrange to fit you."Confidentiality and his mother's role
Daniel is an adult, so his information belongs to him. You can always listen to his mother and take a collateral history without breaching confidentiality. Sharing his information with her needs his consent, unless there is a serious risk to him or others that makes disclosure necessary and proportionate. It often helps to see him alone for part of the consultation, then agree with him what can be shared.
"I'd like to speak with you on your own for a few minutes. Then we can agree together what, if anything, you're happy for me to share with your mum."- Arguing with / challenging delusions; confrontational stance
- Not assessing risk (suicide, command hallucinations, neglect, to others)
- Not screening drugs/organic causes
- Breaching confidentiality with family without consent (outside risk)
Same day / crisis
Immediate- Acute risk to self/othersActive suicidality, command hallucinations, violence → crisis team / urgent psychiatry; MHA if needed
- Severe self-neglect / refusal endangering safetyUrgent assessment; consider MHA
- Suspected delirium / organic causeMedical assessment/admission
Days
EIP / CMHT- First-episode psychosis (no acute risk)Urgent EIP referral; safety plan; same-day crisis/duty psychiatrist assessment if significant distress, poor insight or risk
- Relapse of known psychosisCMHT/care coordinator
- Significant substance-induced psychosisMH + substance services
GP / shared care
Ongoing role- Stable established schizophreniaPhysical-health monitoring; relapse vigilance; adherence
- Clozapine shared careBloods; liaise clozapine service
- Carer supportFamily intervention; carer's assessment
- Missing acute risk / not escalating to crisis/MHA when needed
- Treating organic psychosis as psychiatric
- Routine (non-urgent) referral for a first episode
- No explicit risk formulation
- No cognitive/physical screen to exclude organic cause
- No organic screen / drug screen
- Not establishing a physical-health baseline
🚩 Recognise and refer — don't over-label or under-treat
The GP's job is not to diagnose schizophrenia but to recognise psychosis, exclude organic/drug causes, assess risk, and get specialist help quickly. For Daniel the formulation is a likely first episode of psychosis with heavy cannabis use and a family history, current self-harm risk low but present, no organic red flags — requiring urgent EIP referral, a safety plan, family support with consent, and physical-health baseline, but NOT a GP-initiated antipsychotic or a premature schizophrenia label.
- Diagnosing "schizophrenia" prematurely
- Not excluding drug/organic causes before labelling
- Starting an antipsychotic alone instead of referring
- Not escalating acute risk to crisis/MHA
Validate: name the fear out loud
Daniel's unspoken expectation is that telling a doctor about the voices will lead to hospital or detention. His mother may expect you to "make him take tablets" or to confirm schizophrenia today. If you leave either expectation unspoken, it will undermine the plan. Name them first, calmly and without defensiveness. His challenge, "you're going to get me sectioned", is not hostility. It shows you his main fear.
"I think you might be worried that talking to me today means being taken into hospital. I want to be honest with you: that isn't what I'm planning. From what you've told me, you're not in immediate danger. The help I have in mind is in the community, with you involved in every decision."Explain: share your reasoning in his terms
You do not need him to accept the word "psychosis" to agree a plan. Frame it around what he does experience: exhaustion, fear, poor sleep, the voices being distressing, and his studies slipping. Explain that a specialist team for young people (Early Intervention in Psychosis) can see him quickly. Explain that getting help early changes how things go, and that no decision about medication will be made without him.
"Whatever is behind it, you're not sleeping, you're frightened, and your course is slipping away. There's a team that works with young people going through exactly this. They see people quickly, and the earlier they're involved, the better things tend to go. Nobody will make you take medication. It's a conversation, and you'd have a say."Negotiate: agree something he can say yes to today
Offer concrete steps he can accept now: a phone referral to the EIP team today, blood tests to "check your body is OK", help with sleep, a named person to call, and agreement about what his mother can be told. Ask him to choose where he stays tonight. Offer a review within days, not weeks. When he chooses something himself, he is more likely to engage later.
"Can we agree three things today? I'll phone the team this afternoon so you're seen quickly. We'll do some blood tests to check your physical health. And you'll have a number to ring, day or night, if things feel worse. Which of those feels OK to you?"CBTp does not try to argue a person out of their beliefs. It helps them link thoughts, feelings and behaviour to their experiences, look at other explanations, reduce distress, and develop coping strategies for voices and paranoia. It follows a formulation built with the person. It also covers relapse prevention.
Delivered by the EIP or CMHT psychology team. It can start before, with or without medication. Tell Daniel it is a talking therapy "about what's been happening and how to make it less frightening", not about proving him wrong. Ask about it at every review and encourage him to finish the course.
Family intervention reduces high expressed emotion (criticism, hostility, emotional over-involvement), which is a well-established predictor of relapse. It also teaches the family about the illness and early warning signs, and improves communication and problem-solving in the household. It supports carers, who are often exhausted and frightened.
Offer it to families who live with, or are in close contact with, the person (NICE CG178). Include Daniel where possible. His mother is the obvious partner. With consent, refer through EIP. Tell her about carer support (Rethink Mental Illness, local carers' centre) and her right to a carer's assessment.
High-THC ("skunk") cannabis is associated with a higher risk of developing psychosis, with a dose–response relationship. In the multicentre EU-GEI case–control study (Di Forti et al., Lancet Psychiatry 2019), daily use of high-potency cannabis carried roughly five times the odds of psychotic disorder compared with never using it. Continued use after a first episode is linked to more relapse and admission. Stimulants and alcohol also worsen psychosis.
Take a non-judgemental, motivational approach. Ask about quantity, potency, route and function. Give a brief intervention at every contact. Refer to local drug services, or to the dual-diagnosis pathway where available. EIP teams usually include substance work. A positive drug screen does not rule out a primary psychotic illness.
Antipsychotic-induced weight gain is often fastest in the first weeks to months of treatment, especially with olanzapine and clozapine. It is easier to prevent than to reverse. People with psychosis have high smoking rates, and smoking drives much of the cardiovascular part of the mortality gap.
Offer a combined healthy eating and physical activity programme to people starting antipsychotics (NICE CG178). Offer help to stop smoking with behavioural support and pharmacotherapy. Tell the mental health team first if the person takes clozapine or olanzapine, because tobacco smoke speeds their metabolism (see clozapine card). Use the Lester Positive Cardiometabolic Health Resource (2023 update) to decide when to act on weight, glucose, lipids and blood pressure.
Having a role (study, work) protects against relapse, social drift and poverty. Individual Placement and Support (IPS) is "place then train": fast, supported entry into real jobs or courses, with ongoing support. It has better outcomes than traditional stepwise vocational rehab.
NICE CG178 recommends offering supported employment programmes to people who want to find or return to work. Many EIP teams include an IPS worker or education and employment support. With consent, contact the university's disability or wellbeing service early to arrange interruption of studies, extensions or Disabled Students' Allowance, rather than let him be withdrawn for non-attendance.
Sleep disruption is both a trigger and an early warning sign of relapse. Each person has a fairly consistent "relapse signature", a sequence of early changes such as poor sleep, withdrawal, irritability and suspiciousness. These often appear a few weeks before florid symptoms return. Noticing them early creates a window to act before crisis.
Encourage regular sleep and wake times, less caffeine and fewer late-night screens, and no cannabis as a sleep aid. Once he is engaged, record his early warning signs, what helps, and who to call, in a plan that he, his mother, EIP and the practice all hold. Code the crisis plan in the GP record.
Negative symptoms (apathy, withdrawal, flattened affect) respond less well to antipsychotics than positive symptoms, but often limit function the most. Arts therapies and peer support give people ways to express themselves, connect with others and rebuild social confidence without relying on talking alone.
NICE CG178 advises considering arts therapies for people with psychosis, particularly to relieve negative symptoms. They are delivered by HCPC-registered arts therapists through secondary care. Signpost to peer-support and recovery-college courses, which many mental health trusts run.
- If a child or young person under 18 has suspected psychosis, refer urgently to a specialist mental health service: CAMHS, or EIP where the local pathway accepts under-18s (the EIP standard covers people from age 14). Do not wait for diagnostic certainty.
- CG155 advises that antipsychotic medication should not be started in primary care for a first presentation of sustained psychotic symptoms unless done in consultation with a consultant psychiatrist with training in child and adolescent mental health.
- Do not offer antipsychotics to young people with transient or attenuated symptoms (at-risk mental state).
- Psychological treatment (CBTp, family intervention) is offered with medication. Monitoring is similar to adults, using age-appropriate growth and weight charts.
- Think about safeguarding, education (school or college liaison) and the parents' role. Young people aged 16–17 are presumed to have capacity to consent to treatment.
- QT-prolonging combinations: check before adding macrolides, some antidepressants (for example citalopram), ondansetron or methadone to a QT-prolonging antipsychotic. Correct low potassium and magnesium.
- Clozapine not visible on the GP record: it is usually supplied by the trust. Record it as a hospital-issued drug so interaction alerts work and out-of-hours clinicians can see it.
- Smoking change: stopping smoking (including a switch to vaping), or starting again, changes clozapine and olanzapine levels. Contact the team before a quit attempt.
- Anticholinergic load: procyclidine, tricyclics and antihistamines add to constipation, confusion and cognitive effects.
- Valproate: sometimes used in schizoaffective disorder or bipolar. It must not be started in anyone under 55 unless two specialists independently document the justification (MHRA, January 2024).
- Benzodiazepines: short-term only, if at all. Avoid long-term prescribing for sleep or anxiety in psychosis.
"Some people feel restless on this, as if they can't sit still. If that happens, tell us. It's a side effect that can be treated, not a sign that you're getting worse. Also let us know if you notice urges you find hard to control, like gambling or spending."
SCA: if a patient on aripiprazole presents "more agitated", think akathisia before relapse. Explore compulsive behaviours sensitively. They are embarrassing to raise and rarely volunteered.
"This medicine can make you much hungrier than usual, and weight can go up quickly in the first few months. That's much easier to prevent than to reverse, so we'll weigh you regularly and get you support with food and exercise from the start."
Ask about weight and metabolic concerns before the specialist appointment. A young man may care a lot about weight gain, and that is a legitimate reason to prefer a different drug.
"Some people notice changes in their sex drive, erections, periods, or leaking from the breasts on this medicine. It's a hormone effect. It's common, it's treatable, and it's a very good reason to talk to us rather than just stopping the tablets."
Unreported sexual side effects are a common hidden reason for stopping antipsychotics. Asking about them directly and without embarrassment shows good consulting.
"This can make you drowsy and a bit light-headed when you stand up, especially at first. Get up slowly, and don't drive if you feel sleepy. Remember, too, that you shouldn't be driving at all while you're acutely unwell."
If you inherit a patient on quetiapine "for sleep" without psychosis or bipolar disorder, review the indication and taper it if appropriate.
"If your neck, jaw or eyes suddenly go into spasm, that's a reaction to the medicine called dystonia. It's frightening but treatable. Get seen urgently the same day, through us, 111, or A&E if it's severe."
An acute dystonia presenting in primary care or out of hours needs same-day treatment and a call to the prescribing team. Do not dismiss it as anxiety or "putting it on".
"Three things to tell us about straight away: a fever or sore throat, because we'll need a blood test the same day; constipation, because on clozapine it can become dangerous quickly; and any plan to stop or cut down smoking or to switch to vaping, because that changes your clozapine level within days."
Classic exam trap: a clozapine patient with a "simple" sore throat, or with constipation "for a week", both need same-day action. So does a patient who has just stopped smoking and is now very drowsy.
"This medicine can affect a baby's development, so if there's any chance of a pregnancy, for you or your partner, we need to talk about contraception and plan together. Please don't stop it suddenly yourself. Talk to us first."
Never start valproate in primary care. For young men on valproate, remember the MHRA 2024 contraception advice. It is often missed.
Study, work and money
Encourage him to stay connected with his course. With consent, contact the university's wellbeing or disability service early. An interruption of studies, extensions or Disabled Students' Allowance can protect his place and funding. Fit notes can support a gradual return to work for people who are employed. IPS or employment support through EIP helps people get back into study or work. Signpost benefits advice if he has lost income (Universal Credit, PIP).
"Would it help if I wrote to the university? I don't need to give them details, just enough to protect your place while you're getting help."Driving and the DVLA
Tell the patient not to drive while acutely unwell with psychosis. The licence holder must notify the DVLA of a psychotic illness. Group 1 (car): relicensing is usually possible once the person has been well and stable for at least 3 months, is adhering to treatment and has no impairing side effects, with a supportive specialist report where needed. Group 2 (bus/lorry): much stricter. Relicensing needs a longer period of stability than Group 1, with insight, adherence, the minimum effective dose and a consultant psychiatrist's report. Check the current DVLA guidance for the required period. If a patient keeps driving against advice, follow GMC confidentiality guidance on disclosure to the DVLA.
"While you're unwell, it isn't safe to drive, and the law says the DVLA needs to know. Once you've been well and settled on treatment for a few months, most people can get their car licence back."Family and carers
NICE CG178 advises offering carers an assessment of their own needs, written information about psychosis and services, and a carer-focused education and support programme. Make clear that his mother can always give you information. What you share back depends on Daniel's consent. Ask him regularly, because consent can change as trust grows. Identify her as a carer on the practice record and consider her own health, since carers' own mental health often suffers.
"You're allowed to tell me anything you're worried about, any time. What I can tell you depends on what Daniel agrees to. I'll keep asking him, and you'll have support in your own right."Identity, stigma and hope
Labels such as "schizophrenic" or "psychotic" carry heavy stigma, and a young person may start to see themselves only through the diagnosis. Use person-first language ("a person experiencing psychosis"). Be accurate about the diagnosis: the formal diagnosis is made by specialists over time. Offer realistic hope: recovery is common, especially with early intervention. Peer support and recovery colleges help people rebuild a sense of who they are beyond the illness.
"This is something that's happening to you. It isn't who you are. Plenty of people go through an episode like this and go on to finish their studies, work and have families."The Mental Health Act: what a GP needs to know
Compulsory assessment is a last resort, used when someone with a mental disorder needs assessment or treatment for their own health or safety or to protect others, and will not accept it voluntarily. It is usually coordinated by an Approved Mental Health Professional (AMHP) with two doctors, one approved under section 12. Section 2: assessment, up to 28 days. Section 3: treatment. Section 136: police power to take someone to a place of safety from anywhere except a private dwelling (Policing and Crime Act 2017 amendment). Section 135: a warrant to enter premises. A GP who knows the patient is often asked to be one of the two medical recommendations. The Mental Health Act 2025 amends the 1983 Act (for example, it raises the detention threshold to risk of serious harm and shortens some treatment-order periods), but its changes are being brought in gradually. Check which provisions are in force locally.
"Being detained in hospital is rare, and it's only used when someone is at serious risk and can't accept help any other way. That isn't where we are. The help I'm arranging is voluntary, and you're part of it."Relationships, sexual health and contraception
Antipsychotic effects on prolactin and sexual function can quietly damage relationships and adherence. Ask about them directly. For women of childbearing potential, discuss contraception and plans for pregnancy before any antipsychotic or mood stabiliser, and follow the valproate Pregnancy Prevention Programme strictly. For men on valproate, give the MHRA 2024 contraception advice. Remember the vulnerability to exploitation (financial, sexual, drug-related) during acute illness, and safeguard where needed.
"Some of these medicines can affect sex drive or sexual function. People often feel awkward mentioning it, but it's important, and there's usually something we can change."Today — Same-day referral, baseline and safety plan
Phone the EIP team (or the crisis team or duty psychiatrist if EIP cannot be reached, or if risk, distress or lack of insight make a same-day assessment appropriate). Follow up in writing. Organic screen and physical baseline: bloods, urine drug screen with consent if it will inform care, weight, BP, and ECG where indicated. Offer HIV and syphilis testing if there are risk factors or atypical features. Written safety plan with crisis numbers (local 24/7 mental health line, NHS 111 mental health option, 999), given to Daniel and, with consent, his mother. Agree where he sleeps tonight. Code him on the SMI register once a psychotic disorder is established.
Within 1–3 days — Phone or face-to-face check
Has EIP made contact and is an assessment booked? Re-check risk (suicidal thoughts, command hallucinations, safety at the shared house), sleep and cannabis use. Chase the referral if there has been no contact. Escalate to the crisis team if he has deteriorated or cannot be reached and his mother is worried. Review blood results. Act on any organic cause.
Within 2 weeks — EIP assessment and care package starts
The EIP standard is that treatment starts within 2 weeks of referral. A care coordinator is allocated and psychological interventions are offered. If an antipsychotic is started, the specialist team leads early monitoring (weight weekly for the first 6 weeks, side effects, adherence). The GP keeps offering an open door, coordinates physical health, and supports his mother.
12 weeks and 1 year — Metabolic checks and recovery review
Per NICE CG178: weight, pulse and BP, fasting glucose, HbA1c and lipids at 12 weeks, and again at 1 year. Check who does them (EIP or GP) under the local shared-care arrangement. Use the Lester tool to decide on interventions. Review cannabis and smoking, return to study, and the relapse signature and crisis plan. Recheck DVLA status if he wants to drive.
Annually, lifelong — SMI physical health check
Once monitoring passes to primary care, NICE CG178 says the GP should monitor physical health at least annually. The NHS England SMI health check covers BMI, BP, glucose/HbA1c, lipids, smoking and alcohol, plus relevant follow-up interventions. Also cover QRISK3 (which includes SMI and atypical antipsychotic use), medication review and adherence, sexual health, dental and eye health, cancer screening uptake, and the carer's wellbeing. Invite him proactively and follow up missed appointments: people with SMI often miss checks.
Memory rule — "weight weekly for 6, then 12 weeks, 1 year, every year"
For anyone starting an antipsychotic, NICE CG178 sets baseline checks, then weight weekly for the first 6 weeks, then at 12 weeks, 1 year and annually. Pulse, BP, fasting glucose, HbA1c and lipids are checked at 12 weeks, 1 year and annually. Waist circumference is checked annually. In addition: prolactin at baseline and if symptomatic, an ECG when indicated, movement disorders at every review, and for clozapine, registered FBC monitoring, bowel habit and levels when smoking status changes.
| Parameter | Timing | Action threshold / response |
|---|---|---|
| Weight / BMI (plotted on a chart) | Baseline; weekly for first 6 weeks; 12 weeks; 1 year; annually (CG178) | Rapid early weight gain → start the healthy eating and activity programme, review with the team (dose, switch, or adjuncts such as metformin as a specialist decision), and follow the Lester tool. |
| Waist circumference | Baseline; annually (CG178) | Central adiposity adds to cardiometabolic risk. Use it alongside BMI, especially in South Asian, Chinese, Black African and African-Caribbean patients, where risk starts at a lower BMI. |
| Pulse & BP | Baseline; 12 weeks; 1 year; annually (CG178) | Manage hypertension per NICE NG136. Persistent tachycardia on clozapine → consider myocarditis early in treatment. Postural drop → review the dose with the team. |
| Fasting glucose / HbA1c | Baseline; 12 weeks; 1 year; annually (CG178) | HbA1c 42–47 mmol/mol = non-diabetic hyperglycaemia (lifestyle intervention, annual recheck). HbA1c ≥48 mmol/mol = diabetes (confirm and manage per NICE NG28). Tell the prescribing team. |
| Lipids & QRISK3 | Baseline; 12 weeks; 1 year; annually (CG178) | QRISK3 includes SMI and atypical antipsychotic use. Offer statin treatment per NICE NG238 thresholds. Don't under-treat because of the psychiatric diagnosis. |
| Prolactin | Baseline (CG178); then if symptomatic or per local protocol | Symptoms (galactorrhoea, amenorrhoea, sexual dysfunction, gynaecomastia) → check prolactin and discuss with the team (dose reduction, switch). Very high levels, or high levels with headache or visual symptoms → consider pituitary causes. |
| ECG | Before starting if the SPC requires it, there is CV risk or disease, or the person is an inpatient (CG178); after dose increases of QT-prolonging drugs | A prolonged QTc (local thresholds vary, typically over about 440–450 ms in men or 470 ms in women; over 500 ms, or a rise of more than 60 ms, is a clear concern) → seek specialist advice before starting or continuing the drug. Check potassium, magnesium and interacting drugs. |
| Movement disorders | Baseline; each review | Akathisia, parkinsonism, dystonia or tardive dyskinesia → prescribing team review. Treat acute dystonia the same day. |
| Clozapine — FBC / neutrophils | Per registered monitoring service (typically weekly for 18 weeks, fortnightly to 1 year, then 4-weekly) | Fever, sore throat or infection → same-day FBC and call the clozapine clinic. "Red" result → clozapine stopped per the service protocol. |
| Clozapine — bowels & levels | Bowel habit at every contact; levels as advised (MHRA DSU August 2020) | Constipation → treat actively and early. Absolute constipation, abdominal pain or vomiting → emergency assessment (ileus or obstruction). Stopping smoking or switching to vaping, infection, or new signs of toxicity → contact the team to check levels and adjust the dose. |
| Smoking, alcohol, substances | Every contact; annual SMI check | Brief intervention. Cessation support. Drug and alcohol services. Tell the team before a smoking quit attempt if the patient takes clozapine or olanzapine. |
| Mental state & relapse signature | Every contact | Early warning signs (sleep loss, withdrawal, suspiciousness) → contact the care coordinator the same day. Command hallucinations, active suicidal intent or organic features → crisis pathway or 999. |
⚠ Three scenario-specific safety-nets — adapt the wording, keep the content
What to document — and why it protects the patient and you
- Starting an antipsychotic alone for a first episode
- No safety plan / no physical-health consideration
- Excluding the family entirely, or breaching confidentiality without consent (outside risk)
Who you are
Daniel Osei, 21, university student, brought by your worried mum. Over 4–5 months you've withdrawn — stopped lectures, stopped seeing friends, stopped looking after yourself. In the last few weeks you've become convinced your housemates are spying on you and have bugged your room, and you hear two voices commenting on what you're doing (talking about you in the third person). You sleep badly and smoke strong cannabis every day. An uncle has schizophrenia. You've had fleeting thoughts you'd be "better off dead" but no plan. You're guarded and suspicious; you'll only open up if the doctor is calm, patient and clearly not trying to trap or judge you. You don't think you're ill and you're scared of being "locked up".
Hidden concerns (reveal if explored, slowly)
Fear of the voices / being watched (main): it's frightening and exhausting; if the doctor is gentle, you admit how distressing it is.
Fear of being sectioned: you worry that admitting things means hospital. Reassurance about community help lowers your guard.
Passive suicidal thoughts: you'll disclose these only if asked directly and kindly; no current plan.
Cannabis: you don't connect it to how you feel; defensive if lectured.
Clinical details if asked (and trust is built)
- Persecutory beliefs (housemates spying/bugging); third-person auditory hallucinations commenting on you
- 4–5 months of withdrawal, stopping studies/friends, self-neglect (negative symptoms)
- Daily high-potency cannabis; poor sleep; family history (uncle with schizophrenia)
- Passive thoughts of being better off dead; no plan/intent; voices don't (currently) command harm
- No fever, confusion, head injury, fits; physically well; not on medications
Reactions at key moments
- If confronted/contradicted ("that's not real"): you shut down, become more guarded.
- If explored gently ("that sounds frightening — tell me more"): you slowly open up.
- On risk questions asked kindly: you admit the dark thoughts.
- On "community team, not hospital": you relax a little and become more willing.
- Challenge line: "You think I'm crazy, don't you? Are you going to lock me up?"
Resolution: Daniel engages if the GP: (1) builds rapport with a calm, non-judgmental, non-confronting manner and explores his experiences without arguing; (2) characterises the positive and negative symptoms and conducts a thorough risk assessment (suicide, command hallucinations, neglect, to/from others); (3) excludes organic/drug causes (cannabis, delirium) with history and baseline bloods/drug screen; (4) refers him urgently to the Early Intervention in Psychosis team rather than starting an antipsychotic in primary care, and makes a safety plan; (5) supports his mother with his consent, addresses his fear of being sectioned, and instils hope. He disengages and discloses nothing if confronted, judged, or threatened with hospital.
- Acute risk self/others; severe neglect; refusal + risk
- Delirium / organic cause
- First-episode psychosis (no acute risk)
- Relapse
- Stable SMI: physical-health checks
- Clozapine shared care; carers
Don't start antipsychotics for a first episode in primary care — refer urgently to EIP/CMHT (shorter DUP = better outcomes). Exclude organic/drug causes (delirium, cannabis/stimulants, thyroid/B12/encephalitis). Assess risk (self/others/neglect/safeguarding); safety plan. Involve family (consent). Ongoing GP role: annual physical-health monitoring (SMI mortality), antipsychotic adverse effects, clozapine bloods, relapse prevention, carer support; CBT & family intervention alongside medication.