General Practice · Full case

Multimorbidity & Polypharmacy

NICE NG56Structured medication reviewFalls · ACB · deprescribing
MM
Multimorbidity & Polypharmacy · Clinical Reasoning Framework v2
GP & SCA · NICE NG56 · what matters to the person · structured medication review · STOPP/START · anticholinergic burden · deprescribing · treatment burden vs benefit
Start with "what matters to you"NICE NG56: an individualised approach built around the person's priorities, values and goals — not a disease-by-disease, guideline-by-guideline stack. In multimorbidity, single-disease guidelines can conflict, add burden, and harm. Ask what matters most to them
Treatment burden is realMultiple medicines, appointments, monitoring and self-care impose a "treatment burden" that can outweigh benefit, especially with limited life expectancy or frailty. Weigh benefit vs burden and harm for EACH medicine, in THIS person, now — not in the average trial patient
The structured medication reviewA structured medication review (SMR) systematically checks: indication still valid? still effective? still wanted? safe (interactions, monitoring, renal/hepatic)? duplicated? evidence in this person? Use tools (STOPP/START) and the person's own experience and adherence
Deprescribe deliberatelyStopping or reducing medicines that are no longer needed, not working, causing harm, or unwanted is active, planned care — agreed with the patient, one change at a time, with monitoring and a safety-net. Don't deprescribe abruptly where withdrawal effects occur (e.g. steroids, benzodiazepines, beta-blockers)
Anticholinergic burden & fallsHigh anticholinergic burden (ACB) — many drugs (some antidepressants, bladder antimuscarinics, antihistamines, antipsychotics) — causes confusion, falls and cognitive decline in older people. Sedatives, antihypertensives and hypoglycaemics also drive falls. Review the falls-risk and ACB drugs
Watch the high-risk combinationsNSAID + ACE/ARB + diuretic ("triple whammy" → AKI); opioid + benzodiazepine/gabapentinoid (respiratory depression); multiple QT-prolongers; anticoagulant + antiplatelet/NSAID (bleeding); drugs needing monitoring (lithium, methotrexate, DOACs, warfarin). Rationalise
Frailty changes the goalsIn frailty/limited life expectancy, the time-to-benefit of preventive medicines (statins, tight glycaemic/BP control, bisphosphonates) may exceed remaining life, while risks (hypos, falls, AKI) are immediate. Relax targets, weigh each preventive (deprescribe those unlikely to help in time; bone protection often still matters in a faller), and prioritise comfort and function
Shared decisions, not edictsEvery change is a shared decision: explain benefits/risks/uncertainty, respect the person's wishes, document, and follow up. Coordinate across conditions and clinicians; nominate a continuity GP; consider the carer. The goal is care that fits the person's life
📋 Clinical Stem — Multimorbidity & Polypharmacy
An 82-year-old woman on 14 medicines, increasingly frail with falls and dizziness, brought by her daughter for a "medication review" — who quietly says she'd rather take fewer tablets
Edith Hargreaves, 82, attends with her daughter for a medication review. She takes 14 medicines for hypertension, type 2 diabetes, atrial fibrillation, osteoporosis, depression, an overactive bladder, reflux, osteoarthritis and high cholesterol. Over the past months she has become more frail, with two falls, light-headedness on standing, daytime drowsiness and some new forgetfulness. Her HbA1c is "very well controlled" and her blood pressure runs low (she feels dizzy). She finds the tablets a burden, doesn't always take them all, and tells you quietly she'd "rather not be on so many". Her daughter worries about the falls and the forgetfulness. Edith's priority, she says, is to "stay on my feet and keep my marbles".
This stem tests the ability to conduct a person-centred structured medication review in multimorbidity (NICE NG56): starting with "what matters to you" (Edith wants to avoid falls and preserve cognition, and take fewer tablets); weighing benefit vs treatment burden and harm for each medicine in THIS frail, older person; identifying the medicines contributing to her presentation — postural hypotension from over-treated BP, hypoglycaemia risk from over-tight diabetes control, anticholinergic burden (the bladder antimuscarinic ± antidepressant) driving falls/confusion, and the time-to-benefit problem with preventives (statin, bisphosphonate) in frailty; recognising high-risk combinations and monitoring needs (anticoagulant for AF — stroke prevention to keep); and deprescribing deliberately, one change at a time, by shared decision, with monitoring and safety-net. The SCA challenge is balancing safe deprescribing with not stopping the medicines that genuinely matter (e.g. anticoagulation), and doing it as a collaboration with Edith and her daughter.
Scenario A — Frail elder, falls & ACB (this stem) Postural hypotension (over-treated BP), hypo risk (tight HbA1c), anticholinergic burden, preventives with long time-to-benefit. Person-centred SMR; deprescribe deliberately; keep anticoagulation; relax targets; monitor.
Scenario B — Conflicting guidelines Single-disease guidelines pulling in opposite directions (e.g. NSAID for OA vs CKD/AF/anticoagulation). Individualise; prioritise what matters; avoid harm.
Scenario C — High-risk prescribing "Triple whammy" (NSAID+ACE+diuretic), opioid+benzodiazepine, missed monitoring (lithium/methotrexate/DOAC), QT-prolongers. Identify & rationalise.
Scenario D — Adherence & burden Intentional/unintentional non-adherence, confusion over regimens, cost/dexterity issues. Simplify, address barriers, blister packs/aids where appropriate.
Scenario E — End of life / very limited prognosis Deprescribe preventives; focus on comfort/symptom control; anticipatory care; involve patient/family.
Key variables to adapt for "What matters to you"; benefit vs burden/harm per drug; frailty & time-to-benefit; falls & ACB; postural BP & over-treatment; hypo risk & relaxed targets; keep vs stop (anticoagulation in AF); high-risk combinations & monitoring; adherence & simplification; shared decisions; carer & continuity.
Steps:
1
Step 1
History — What Matters · Symptoms from Medicines · Adherence & Burden · ICE
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The review begins not with the drug list but with the person: what matters to Edith, what she's experiencing, and how the medicines fit (or don't) into her life. Then connect her symptoms — falls, dizziness, drowsiness, forgetfulness — to likely drug causes, and understand her adherence and the burden the regimen imposes. This reframes a "tick-box review" into individualised care.
🎓 SCA framing — "what matters to you?" first
"Before we look at the tablets, I'd love to understand what matters most to you, Edith — what you want your health to let you do, and what's bothering you. You mentioned staying on your feet and keeping your mind sharp — let's build the plan around that."
Anchoring the review in Edith's goals (avoid falls, preserve cognition, fewer tablets) turns it from a guideline audit into person-centred care — and gives a clear yardstick for every keep/stop decision.
1A — Goals, drug-related symptoms, adherence
QuestionWhy it mattersChanges what?
🟢 OPEN QUESTION"What matters most to you about your health and day-to-day life — and what would you change if you could?" The NG56 starting point. Edith wants to stay mobile, keep her cognition, and take fewer tablets. These goals become the criteria for every medication decision — favouring stopping things that threaten her balance and mind, and relaxing preventives whose benefit lies beyond her likely lifespan.In SCA: leading with the person's priorities (not the disease list) is the defining skill of multimorbidity care. Goals → criteria for keep/stop decisions
🚩 Symptoms likely caused by medicines"Tell me about the falls and dizziness — worse on standing? Any drowsiness, confusion, dry mouth, constipation, or low blood sugars?"Connect her presentation to drug causes: postural light-headedness/falls → over-treated BP (low BP, postural drop); drowsiness/confusion/dry mouth → anticholinergic burden (bladder antimuscarinic ± antidepressant); falls also from sedatives/hypoglycaemia; forgetfulness may be ACB-related. These are the deprescribing targets.Drug-attributable symptoms → identify culprits to reduce/stop.Falls/confusion → review BP/ACB/hypo drugs
Each condition & its control"How are your blood pressure and sugars running — any dizzy spells or hypos? How's your mood, bladder, reflux, joints?"Over-treatment is as harmful as under-treatment here: a "very well controlled" HbA1c and low BP in a frail elder signal over-treatment with immediate harms (hypos, falls). Conversely, some treatments (anticoagulation for AF) remain high-value and should be kept. Map control vs harm per condition.Over-treated (low BP/tight HbA1c) → relax/deprescribe; high-value (AF anticoag) → keep.Relax targets; keep what matters
Adherence & treatment burden"Honestly, how do you get on with taking all of these — do you manage them all, and is it a lot to keep up with?"Edith doesn't always take them all and finds them a burden. Non-adherence (intentional or not), the daily load of pills/monitoring/appointments, dexterity, cost and confusion all matter — and often the patient has already "deprescribed" the ones they value least. Simplifying improves both safety and quality of life.Non-adherence/burden → simplify; align with what she'll actually take.Simplify regimen; reduce burden
Frailty & prognosis context"How are you managing at home day to day — any help needed? How's your general strength and energy been?"Frailty and limited life expectancy change the maths: preventive medicines (statin, bisphosphonate, tight glycaemic/BP control) have a time-to-benefit that may exceed remaining life, while their harms are immediate. Assessing frailty/function reframes which medicines still earn their place.Frailty/limited prognosis → reconsider long-term preventives one by one (e.g. primary-prevention statin), but reassess rather than reflexively stop bone protection in a faller; prioritise function/comfort.Time-to-benefit vs prognosis
Monitoring & high-risk drugs"Are there any tablets that need blood tests, and when were they last checked? Any new aches, swelling, or stomach upset?"Identify drugs needing monitoring (DOAC/warfarin, renal function with ACE/diuretics, bone profile) and high-risk combinations ("triple whammy" → AKI; anticoagulant + NSAID → bleeding). Edith's NSAID/OA treatment alongside her other drugs and renal function needs scrutiny.Monitoring gaps/high-risk combos → check & rationalise.U&E, renal function; review combinations
1B — Red flags / things not to miss
🚨

Red Flags — harms hiding in the drug list

Red flagWhy it mattersAction
Falls + postural hypotension from over-treatmentFractures, hospitalisation, loss of independence.Review/reduce antihypertensives, sedatives, ACB; lying/standing BP; falls assessment
Hypoglycaemia from tight glycaemic control in frailtyFalls, confusion, harm; benefit of tight control is long-term.Relax HbA1c target; reduce/stop sulfonylurea/insulin causing hypos
High anticholinergic burden → confusion/cognitive decline/fallsReversible cognitive impairment; possible dementia association (MHRA public assessment report, July 2026: insufficient evidence of a direct causal link for bladder anticholinergics, though a small risk cannot be excluded).Calculate ACB; deprescribe/swap antimuscarinics/sedating drugs
"Triple whammy" (NSAID + ACE/ARB + diuretic) / nephrotoxic combosAcute kidney injury.Stop/avoid NSAID; check renal function; rationalise
Stopping high-value medicines inappropriately (e.g. anticoagulation in AF)Deprescribing the wrong thing causes stroke/harm.Keep high-value treatments; deprescribe low-value/harmful ones
Abrupt withdrawal of dependence/rebound drugs (steroids, benzodiazepines, beta-blockers)Withdrawal/rebound harm.Taper gradually; never stop abruptly
1C — ICE
💭 Ideas
"What do you feel the tablets are doing for you — which ones do you value, and which feel pointless?"
Edith has views on her own medicines and has informally stopped some. Surfacing this respects her expertise in her own life, reveals adherence reality, and identifies the medicines she'd most welcome stopping — a collaborative starting point.
😟 Concerns
"What worries you most — the falls, your memory, or the number of tablets?"
Her concerns (and her daughter's about falls/memory) align with the clinical priorities. Naming them lets you target the review at what's frightening them and frame deprescribing as the solution, not a loss.
🎯 Expectations
"What would a good outcome from today look like for you?"
She wants fewer tablets and to stay well on her feet and mentally sharp. Naming this lets you agree a realistic, staged plan (a few changes now, review, more later) rather than overhauling everything at once.
1D — Psychosocial context
🤝 The person behind the pill list — burden, autonomy and "more is not better"

Polypharmacy accumulates condition by condition, guideline by guideline, until an older person is carrying a daily load of tablets, monitoring and appointments that can itself cause falls, confusion, hospital admissions and misery — while some of those medicines no longer help, or never could in the time she has left. The most valuable thing a GP can do is step back, ask what matters to the person, weigh each medicine's benefit against its burden and harm in their life now, and deprescribe deliberately and collaboratively — recognising that, in multimorbidity and frailty, fewer, well-chosen medicines is often better care.

⚖️ Fewer can be better

Reframe deprescribing as good care, not giving up.

"Taking fewer tablets isn't us giving up on you — for some of these, stopping them will actually help your balance and your mind, which is exactly what you want."
🤝 Her expertise

Treat her as the expert in her own life.

"You know your body and your days better than anyone — tell me which tablets feel worth it and which don't, and we'll start there together."
🛡️ Keeping what matters

Reassure that the important ones stay.

"Some medicines are genuinely protecting you — like the blood-thinner for your heart rhythm, which prevents strokes — so we'll keep those. It's the ones causing more harm than good we'll tackle."
👪 Involving the daughter

Include the carer with Edith's consent.

"With your agreement, it helps to have your daughter involved — she sees the falls and can help keep an eye as we make changes."
🏠
Edith's world: independence, a worried daughter, and a kitchen drawer full of boxes
Understanding Edith's day-to-day life tells you which medicines she actually takes, which ones she can safely manage, who notices when something goes wrong, and what "success" means to her. In multimorbidity, the social history is not background detail — it decides the plan. Ask about each of these areas briefly; each one changes what you do.
🧓
Independence & living at home

Edith lives at home with some help. Two falls and a fear of a third threaten the thing she values most: staying in her own house. Ask who helps with shopping, cleaning and personal care, whether she has a pendant alarm, and whether she has had a "long lie" on the floor after a fall. A long lie is a marker of high risk and changes the urgency of the falls referral.

"If you did fall again, how would you get help — could you get up on your own, or reach a phone or an alarm?"
👩‍👧
The daughter as carer

Her daughter is anxious and increasingly involved. She may be taking on medicines support, lifts to appointments and night-time worry. Carers are entitled to a carer's assessment from the local authority (Care Act 2014), and the practice should code her as a carer. Involve her with Edith's consent, but keep Edith at the centre. The daughter's view ("Mum should take everything the doctor gave her") may be different from Edith's ("I'd rather take fewer").

"How are you coping yourself? Looking after someone you love is a lot — there's support available for you too."
💊
How the medicines are actually taken

Ask Edith to bring every box and bottle, including over-the-counter products and herbal remedies (a "brown bag" review). Many older people keep old stock, take ibuprofen from the supermarket on top of prescribed naproxen, or use St John's wort or ginkgo, which interact with anticoagulants and antidepressants. Check who fills any dosette box, whether she can open blister packs and bottles, and whether poor eyesight or arthritis in her hands gets in the way.

"Could you show me how you take them in a normal day — morning to bedtime? And is there anything you buy yourself from the chemist or health shop?"
🧠
Fear of dementia & loss of self

"Keep my marbles" is a statement of fear. New forgetfulness in someone on an antimuscarinic may be partly reversible once the drug is stopped. That is a hopeful message, but don't over-promise: also plan a proper cognitive assessment once the medicines have been rationalised. Ask directly what she fears. Many older people have watched a spouse or friend decline with dementia.

"You mentioned your memory — is there something in particular you're worried it might be?"
⚖️
Autonomy, capacity & future wishes

Edith has capacity to make her own decisions; assume capacity unless there is evidence otherwise (Mental Capacity Act 2005). Her wish to take fewer tablets is legitimate even if a guideline would add more. This is also a natural time to ask whether she has thought about a Lasting Power of Attorney or advance care planning, especially if her cognition is changing. Raise it gently and don't force it into this appointment.

"Some people like to plan ahead and write down what matters to them for the future — is that something you'd like to talk about, now or another time?"
😔
Mood, loneliness & meaning

She is on an antidepressant. Is her mood now good, and was it prescribed after a bereavement years ago? Loneliness and low mood reduce motivation for exercise and self-care and increase falls risk. Social prescribing (lunch clubs, befriending, community strength and balance classes) can treat several problems at once, and is often more welcome than another tablet.

"How's your mood been lately — and how much do you get out and see people these days?"
🎓 SCA Checkpoint — Step 1TasksRelating to OthersGlobal Skills
Key phrases that score
"What matters most to you about your health?" — the NG56 opening.
"The dizziness and falls may be from over-treating your blood pressure and the bladder tablet — those we can safely reduce." — links symptoms to drugs.
"We'll keep the blood-thinner that prevents strokes." — deprescribes the right things, keeps the high-value ones.
Deductions
  • Starting from the disease list/guidelines, not the person
  • Not linking falls/confusion to drug causes (BP/ACB/hypo)
  • Deprescribing high-value treatment (anticoagulation) or doing everything at once
  • Ignoring adherence/treatment burden and the carer
🔴 Red
Guideline-by-guideline; no "what matters"; misses drug-caused falls/confusion; stops anticoagulation or changes everything at once
🟠 Amber
Person-centred; identifies some culprit drugs; some deprescribing; targets/monitoring partial; ICE partial
🟢 Green
"What matters" first; links symptoms to drugs (BP/ACB/hypo); benefit-vs-burden per drug; keeps high-value, deprescribes low-value one change at a time; involves carer; ICE all three
2
Step 2
Triage — Acute Harm Now · Priority Deprescribing · Routine Optimisation
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Triage by harm: acute drug-related harm (significant hypos, AKI, falls causing injury, bleeding) needs action now; the medicines actively causing Edith's falls and confusion are priority deprescribing targets; and the lower-priority optimisation can be staged over reviews.
🔴 Act now

Same day / urgent

Acute harm
  • Significant hypoglycaemia / AKI / bleedingAddress the cause urgently
  • Injurious falls / collapseFalls assessment; reduce culprit drugs
  • Dangerous combinationStop "triple whammy"/opioid+benzo
🟠 Priority

This review

Deprescribe
  • Falls/confusion driversOver-treated BP, ACB, sedatives, hypo risk
  • Relax over-tight targetsHbA1c/BP in frailty
  • Low-value preventivesTime-to-benefit > prognosis
🟢 Stage

Over reviews

Optimise
  • Simplify regimenReduce burden; adherence aids
  • Keep high-value treatmentsAnticoagulation for AF
  • Monitoring & follow-upRe-check after each change
🎓 SCA Checkpoint — Step 2Tasks
Triage rationale
"Let's start with the changes most likely to stop your falls and clear your head — easing the blood-pressure tablets and the bladder tablet — and do one or two at a time so we can see the effect, keeping the important ones."
Deductions
  • Changing everything at once / no prioritisation
  • Missing acute harm (hypo/AKI/injurious falls)
3
Step 3
Assessment — Lying/Standing BP · Falls · Cognition · Frailty · Function
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"Examination" gathers the objective data that drives deprescribing decisions: lying and standing blood pressure (postural drop), a falls and gait assessment, a cognitive screen, frailty status, and functional assessment.
📊 Objective measures
CheckWhy
Lying & standing BPPostural drop from over-treated BP → falls (Edith).
Gait / balance / falls assessmentFalls risk; reversible drug contributors.
Cognitive screenACB-related impairment vs dementia.
Frailty assessmentFrailty/eFI — reframes time-to-benefit.
🔎 Function & context
CheckWhy
Functional/ADL assessmentWhat she can do; goals; support needs.
Hydration / signs of AKINephrotoxic combinations.
Weight / nutritionFrailty; drug dosing.
Dexterity / adherence aidsAbility to manage medicines.
🎓 SCA Checkpoint — Step 3TasksGlobal Skills
Narration that scores
"I'll check your blood pressure lying down and standing up to see if it's dropping — that's a common cause of dizziness and falls — and do a quick memory check and assess your balance, which helps me decide which tablets to ease back."
Deductions
  • Not measuring lying/standing BP in falls/dizziness
  • Not assessing frailty/cognition to inform deprescribing
4
Step 4
Investigations — Renal/Electrolytes · Monitoring Bloods · ACB Score · Review Tools
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Investigations support safe deprescribing: renal function and electrolytes (especially with ACE/diuretic/NSAID and dosing), the monitoring bloods her drugs require, and structured tools — STOPP/START and an anticholinergic burden score — to systematise the review.
🧪 Bloods & monitoring
TestWhy
U&E / renal functionNephrotoxic combos; dose adjustment; AKI.
HbA1cOver-treatment of diabetes; relax target.
FBC, LFTs, bone profile, B12/folateAnaemia, drug effects, deficiency mimicking cognitive change.
Drug-specific monitoringDOAC/warfarin (renal/INR), bisphosphonate review, etc.
📋 Structured tools
ToolUse
STOPP/STARTIdentify potentially inappropriate prescriptions & omissions.
Anticholinergic burden scoreQuantify ACB driving falls/confusion.
Structured medication review (SMR) frameworkSystematic per-drug benefit/burden/harm.
Falls/frailty toolsInform deprescribing priorities.
🎓 SCA Checkpoint — Step 4Tasks
Key reasoning
"I'll check your kidney function and blood count, look at the anticholinergic load of your tablets, and use a checklist to spot anything that's doing more harm than good — then we'll decide together."
Deductions
  • Deprescribing without checking renal function/monitoring
  • Not using a structured tool / not quantifying ACB
5
Step 5
Formulation — Keep · Reduce · Stop · Relax Targets (per Medicine)
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The "diagnosis" is a per-medicine plan — keep, reduce, stop, or relax the target — built on benefit vs burden/harm in THIS person, aligned to her goals.
Medicine/areaFormulationAction
AntihypertensivesLow BP + postural drop + falls → over-treated.Reduce/stop; relax BP target
Diabetes (HbA1c tight)Over-tight control in frailty → hypo/falls risk; benefit long-term.Relax HbA1c; reduce hypo-causing agent
Bladder antimuscarinic ± antidepressantHigh ACB → confusion/falls/dry mouth.Stop/swap; lower ACB
Statin (preventive)Time-to-benefit (years) may exceed prognosis in frailty, especially if for primary prevention.Discuss; consider deprescribing if primary prevention and she prefers
BisphosphonateNG56 suggests discussing stopping after 3 years, but an 82-year-old who is falling has a high fracture risk (NOGG 2024: longer treatment usually needed at age ≥70). Reassess rather than stop reflexively.Reassess fracture risk; usually continue in a faller
Anticoagulation (AF)High-value stroke prevention.KEEP (unless bleeding risk outweighs)
NSAID (OA), PPINSAID + other drugs → AKI/bleeding; review OA analgesia; PPI indication.Stop NSAID; topical/alt analgesia; review PPI

🚩 Deprescribe the harmful, keep the high-value — for her goals

Edith's plan, anchored to "stay on my feet and keep my marbles": reduce/relax the over-treated BP and diabetes, lower the anticholinergic burden (stop/swap the bladder drug), discuss stopping preventives whose benefit lies years away (e.g. a primary-prevention statin), while reassessing rather than reflexively stopping bone protection given her falls, stop the NSAID (AKI/bleeding risk) and use safer OA analgesia — while KEEPING her anticoagulation (genuine stroke prevention). Change one or two things at a time, monitor, and review.

🎓 SCA Checkpoint — Step 5Tasks
Explaining the plan
"My suggestion: ease your blood-pressure and diabetes tablets so you're less dizzy and less likely to have a low, stop the bladder tablet that may be fogging your memory, and talk about whether a long-term prevention tablet like the statin is still worth it — but keep the blood-thinner that protects you from stroke. We'll do it gradually and check as we go."
Deductions
  • No per-medicine benefit/burden reasoning
  • Stopping high-value drugs or keeping clearly harmful ones
6
Step 6
Referral & Coordination — Pharmacist · Specialists · Falls · Frailty/MDT
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Multimorbidity care is coordinated: the clinical pharmacist for structured medication review, specialists for condition-specific advice where deprescribing is uncertain, falls and frailty services, and a nominated continuity GP — avoiding fragmented, contradictory care.
Referral / coordinationWho / whenRole
Clinical pharmacistStructured medication review, deprescribing support, adherence aids.SMR partner
Specialist adviceWhere deprescribing a condition-specific drug is uncertain (e.g. cardiology re anticoagulation/BP).As needed
Falls service / physio / OTFalls assessment, strength/balance, home adaptations.Falls
Frailty / geriatric MDTComplex frailty, comprehensive geriatric assessment.Holistic
Continuity GP / care coordinationNamed GP; coordinate across conditions/clinicians; carer support.Continuity
🎓 SCA Checkpoint — Step 6Tasks
Coordinated care
"I'll work with our pharmacist on the medicine changes and get the falls team to assess your balance and home. I'll be your named GP so it's joined-up, not lots of different people changing different things."
Deductions
  • Fragmented, uncoordinated changes
  • Not using pharmacist/falls/frailty support
7
Step 7
Management — Expectation · Goals · Non-Drug · Prescribing Guide · Drug Cards · Psychosocial · Follow-Up · Monitoring · Safety-Netting
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Management is deliberate, collaborative deprescribing: agree changes with Edith, make one or two at a time, taper where needed, monitor the effect, simplify the regimen, keep the high-value medicines, and review — turning the plan into safe, staged, person-centred action.
7A — Address the patient's expectation first: validate → explain → negotiate
🤝
Edith wants "fewer tablets" and her daughter wants "no more falls". Both are right, and both can be met with a staged plan they agree to
1
Validate — name both expectations out loud

Edith expects to come away on fewer tablets. She may also secretly expect to be told off for missing doses. Her daughter may expect more to be done: a scan, a referral or a new tablet for memory. Say both expectations back to them before explaining anything. This stops either of them feeling overruled and shows you have heard the quiet comment Edith made about wanting fewer tablets.

"Edith, I heard you say you'd rather be on fewer tablets. That's a completely reasonable thing to want, and I think we can do it. And I can see you're worried about the falls and her memory," (to the daughter) "which is exactly what I want to tackle too."
2
Explain — link the tablets to the symptoms

Explain in plain language that some of her current medicines are probably contributing to the dizziness, falls, drowsiness and forgetfulness. Her blood pressure is now lower than it needs to be at 82, especially on standing. Her sugar is tighter than is safe and the gliclazide can cause lows. The bladder tablet (oxybutynin) is known to affect memory and balance in older people. So in her case, fewer tablets is not a compromise. It is the treatment. Also explain that some tablets are genuinely protective and will stay, especially the blood thinner for her heart rhythm.

"Some of your tablets were right when they were started, but your body has changed since then. A few are now pushing your blood pressure and sugar too low, and one of them can make memory and balance worse. Easing those should help the very things you're worried about. Others, like your blood thinner, are protecting you from a stroke, so those stay."
3
Negotiate — agree the first one or two changes today

Don't overhaul 14 medicines in one appointment. Agree the first one or two changes, the ones with the most harm and least benefit (e.g. stop oxybutynin and stop gliclazide, or stop naproxen). Book the lying and standing BP recheck and bloods. Give a written list of what has changed and what to watch for, and set a date to decide on the next step. Explain that the plan will continue over several reviews. This matches her wish for fewer tablets, deals with the daughter's safety concern, and keeps each change traceable.

"Today let's stop two tablets, the bladder one and the sugar tablet that can cause lows. I'll write down exactly what's changed. In two to four weeks we'll check your blood pressure lying and standing, see how you feel, and then decide on the next one or two together."
Key principle: NICE NG56 frames the review around the person's goals and a shared plan, and NICE NG197 (shared decision making, 2021) asks us to discuss benefits, risks and the option of doing nothing in terms the person understands. Edith's expectation (fewer tablets) and the clinical priorities (fewer drug-related falls and less confusion) point the same way. Say this explicitly. Patients often assume that deprescribing is about cost or about "giving up on them".
7B — Why treatment matters: goals tailored to Edith, and the numbers behind them
Goals agreed with Edith
No further falls; no injurious fall in the next 6 monthsStanding BP without symptomatic postural drop Clearer thinking and less daytime drowsiness once anticholinergic burden is cutNo hypoglycaemia: stop the sulfonylurea; relax the HbA1c target Fewer tablets, taken once or twice a day, from original packs she can openStroke prevention kept: apixaban at the correct dose for her renal function No high-risk combinations (NSAID + ACE inhibitor + diuretic; NSAID + anticoagulant)One named GP, an agreed written plan, and a shared review date
Motivational language, tailored to Edith
"You told me you want to stay on your feet and keep your marbles. Every change we make today is aimed at exactly those two things. That's how I'll judge whether it's working, and it's how I'd like you to judge it too."
"The tablets that protect you for years to come are only worth it if they don't make today unsafe. For some of yours the balance has shifted, and adjusting them is part of looking after you properly."
≥15
Regular medicines: NICE NG56 says to prioritise these people for a review that takes account of multimorbidity. Also consider people on 10–14 medicines, or fewer if at higher risk of adverse events. Edith, on 14 and falling, qualifies.
<150/90
NICE NG136 clinic BP target for people aged 80 and over (<145/85 on home/ambulatory readings). With a significant postural drop, treat to standing BP. Use clinical judgement in frailty. There is no benefit in pushing Edith lower.
≥20 / ≥10
Postural hypotension: systolic fall ≥20 mmHg or diastolic fall ≥10 mmHg after standing (measure at 1 and 3 minutes). Symptoms on standing count even when the drop is smaller.
CrCl
MHRA Drug Safety Update (Oct 2019): use Cockcroft–Gault creatinine clearance, not eGFR, to dose DOACs and for patients aged 75 and over. eGFR can overestimate renal function in small, older people and lead to overdosing.
190
Criteria in STOPP/START version 3 (European Geriatric Medicine, 2023): 133 STOPP (potentially inappropriate) and 57 START (potential omissions), grouped by body system.
~3% / ~12%
Approximate share of over-65s with severe / moderate frailty on the electronic Frailty Index (NHS England). Since 2017 the GP contract has required an annual medication review for people with severe frailty, and a falls assessment where clinically appropriate.
2.5 yrs
Time to prevent 1 major CV event per 100 adults treated with a statin for primary prevention (Yourman et al., JAMA Intern Med 2021; trial ages 50–75). Extrapolating to frail 82-year-olds is uncertain, so weigh this against her prognosis and wishes.
5 yrs / 3 yrs
NOGG 2024: reassess fracture risk after 5 years of oral or 3 years of IV bisphosphonate. Longer treatment is usually needed at age ≥70, after hip or vertebral fracture, or on high-dose steroids. At 82, and now falling, Edith would usually continue rather than take a treatment break.
7C — Non-medication management: mechanism + evidence + tailored target
Deprescribing works best alongside measures that treat the same problems without a tablet. NICE NG249 (falls, 2025) recommends a multifactorial falls assessment and intervention for older people who have fallen, including strength and balance exercise, home hazard assessment and a medication review focused on falls-risk medicines. Non-drug measures also stop symptoms returning once a medicine is withdrawn (e.g. bladder training after stopping oxybutynin).
🏋️
Strength & balance programme
Target: progressive programme, ideally supervised, sustained for months
Mechanism

Sarcopenia and poor balance are core parts of frailty. Progressive resistance and balance training improve lower-limb strength, gait speed and the ability to recover from a trip. This is the intervention with the strongest evidence for preventing falls in community-dwelling older people.

Practical for Edith

Refer to the community falls service or physiotherapy (NICE NG249). Many areas run evidence-based programmes such as FaME or Otago. Programmes need to be progressive and sustained; one-off advice leaflets don't prevent falls. Encourage walking with a suitable aid, and teach her how to get up from the floor.

Reduces falls; also improves confidence, mood and independence
🧍
Postural hypotension measures
Target: no symptomatic drop on standing
Mechanism

Ageing blunts the baroreflex. Vasodilators, diuretics and dehydration reduce preload. Together these cause a drop in cerebral perfusion when she stands up. Counter-manoeuvres and adequate fluids help the body cope while the antihypertensives are being reduced.

Practical for Edith

Sit on the edge of the bed for a minute before standing. Clench calves and buttocks before walking. Avoid hot baths and large carbohydrate meals before activity. Maintain fluid intake unless she has a fluid restriction. Get up at night with a light on. Review whether the diuretic is making her rush to the toilet at night, a double hazard alongside her overactive bladder.

Cuts dizziness while antihypertensives are being reduced
🚽
Bladder training & continence advice
Target: bladder training for at least 6 weeks (NICE NG123)
Mechanism

Bladder training gradually lengthens the intervals between voids and retrains detrusor control. Stopping the anticholinergic is safer if the symptoms it treated are managed another way. Otherwise urgency returns and she rushes to the toilet, which is itself a common cause of falls.

Practical for Edith

NICE NG123 recommends bladder training for at least 6 weeks as first line for overactive bladder. Advise moderating caffeine and fizzy drinks, avoiding large volumes of fluid late in the evening, and treating constipation. Consider a continence service referral, a commode or urinal at night, and a clear, lit route to the toilet.

Allows the oxybutynin to be stopped without urgency and falls returning
🏡
Home hazard assessment (OT)
Target: home assessment and modifications
Mechanism

Environmental hazards (rugs, poor lighting, stairs, a bath without rails) combine with drug effects to cause falls. An occupational therapist identifies and changes these and assesses her function and safety.

Practical for Edith

OT home visit, grab rails, night lights, a raised toilet seat if needed, and a pendant or telecare alarm (especially if she has had a long lie). Check vision (cataracts, varifocals on stairs) and footwear. These are simple, low-cost measures that she and her daughter usually welcome.

Reduces falls in people at high risk when combined with other measures
🍲
Nutrition, hydration & bone health
Target: stable weight; adequate protein, calcium and vitamin D
Mechanism

Weight loss and low protein intake worsen sarcopenia and frailty. Poor intake also changes drug handling: renal function falls, creatinine drops with muscle loss (so eGFR looks falsely reassuring), and hypoglycaemia risk rises. Dehydration drives postural hypotension and AKI.

Practical for Edith

Weigh her at each review (weight is also needed for Cockcroft–Gault). Screen for malnutrition, e.g. with MUST. Encourage regular meals with protein. If her dietary calcium is adequate, a vitamin D supplement alone may replace a large chewable calcium/vitamin D tablet she dislikes. Check with bone-health guidance, as she is on a bisphosphonate.

Supports strength and makes renal dosing more accurate
🤝
Social prescribing & carer support
Target: one social contact or activity she values each week
Mechanism

Loneliness, low mood and inactivity feed frailty. A social prescribing link worker can connect Edith to community groups, exercise classes and befriending. They can also help her daughter access a carer's assessment and respite.

Practical for Edith

Refer to the PCN social prescribing link worker. Code the daughter as a carer and signpost her to the local carers' centre and a Care Act 2014 carer's assessment. If mood stays low once medicines are adjusted, psychological therapy (NHS Talking Therapies is open to older adults) may be more acceptable than an increased antidepressant dose.

Addresses mood, isolation and carer strain, which are the drivers of burden
7D — Prescribing guide: per-medicine plan for Edith, mapped to the named national guidance
The stem does not list Edith's 14 medicines, so the plan below uses an illustrative, typical list. Ramipril, amlodipine, indapamide, bisoprolol, apixaban, metformin, gliclazide, atorvastatin, alendronate, calcium/vitamin D, oxybutynin, sertraline, omeprazole and naproxen. Each row applies the NG56 questions: is it still indicated? Is it working? Is it wanted? Is it safe? Then it maps the answer to the relevant national guideline and to STOPP/START v3. Use the Cockcroft–Gault CrCl for renally cleared drugs (MHRA, Oct 2019) and check doses against the SPC. Change one or two things at a time.
MedicineProblem in EdithGuidancePlan
Oxybutynin (bladder antimuscarinic)Strongly anticholinergic, the highest score on the Anticholinergic Burden scale. Likely contributors to her drowsiness, dry mouth, forgetfulness and falls.NICE NG123: do not offer immediate-release oxybutynin to frail older women. NICE NG97: minimise anticholinergic medicines in people with suspected or diagnosed dementia. NICE NG249: review falls-risk medicines.STOP first (change 1). Bladder training; continence review. If OAB still troublesome, consider mirabegron (NICE TA290), dose per SPC, BP monitoring (MHRA 2015).
Gliclazide (sulfonylurea)HbA1c "very well controlled" in a frail 82-year-old with falls. Hypoglycaemia may be presenting as falls, drowsiness or confusion. Risk rises with age, poor intake and reduced renal function.NICE NG28: consider relaxing the HbA1c target in older or frail people, where tight control risks hypoglycaemia (including falls risk) or long-term benefit is unlikely. STOPP v3 names long-acting sulfonylureas (e.g. glibenclamide, glimepiride). Gliclazide is shorter-acting but still causes hypoglycaemia, especially with poor intake or reduced renal function.STOP (change 2) or reduce. Agree a relaxed, individualised HbA1c target. Recheck HbA1c at ~3 months. Safety-net for symptoms of high blood sugar.
Naproxen (oral NSAID)Combined with ramipril and indapamide = "triple whammy" (AKI risk). With apixaban and sertraline = increased GI bleeding risk. Also raises BP and causes fluid retention.NICE NG226 (OA, 2022): topical NSAID first for knee OA; oral NSAIDs at the lowest dose for the shortest time, with a PPI, taking account of age, renal, CV and co-medication risks. STOPP v3: NSAID with an anticoagulant, and NSAID with reduced eGFR.STOP. Switch to a topical NSAID for knee or hand OA, plus exercise/physio. Check she isn't buying ibuprofen over the counter.
Antihypertensives (ramipril, amlodipine, indapamide)Low BP with symptomatic postural drop and falls = over-treatment. Indapamide also carries hyponatraemia risk (worse with an SSRI) and increases urinary frequency.NICE NG136: target clinic BP <150/90 at age ≥80; measure standing BP; treat to standing BP if there is a significant postural drop; use clinical judgement in frailty or multimorbidity.Reduce stepwise: stop indapamide first (check sodium), then review amlodipine. Keep ramipril if there is a renal or albuminuria indication. Recheck lying/standing BP 2–4 weeks after each change.
Apixaban (DOAC for AF)High-value stroke prevention. The risk is the wrong dose, not the drug itself. Age ≥80, weight ≤60 kg and creatinine ≥133 µmol/L are the dose-reduction criteria in the product licence.NICE NG196: do not withhold anticoagulation solely because of age or falls risk; assess bleeding risk with ORBIT and address modifiable factors (e.g. NSAID). MHRA (Oct 2019): Cockcroft–Gault CrCl for DOAC dosing.KEEP. Check weight, creatinine and CrCl; confirm the dose meets SmPC/SPC criteria. Removing the NSAID reduces bleeding risk.
Omeprazole (PPI)Probably started for gastroprotection with naproxen. Long-term PPI use is associated with C. difficile, hyponatraemia, hypomagnesaemia and fractures.NICE CG184: annual review of long-term PPIs; encourage stepping down to the lowest effective dose, "as needed" use, or stopping unless there is an ongoing indication. NG226: gastroprotection while on an oral NSAID.Once naproxen stops, review the indication (Barrett's or severe oesophagitis → keep). Otherwise step down to the lowest dose, then as-needed. Warn about rebound dyspepsia.
Sertraline (SSRI)Is it still needed? SSRIs increase falls risk, cause hyponatraemia (with indapamide) and raise bleeding risk with anticoagulants. Mood is currently unclear.NICE NG222 (depression, 2022, updated December 2025): if stopping, agree it with the person and taper in steps, monitoring for withdrawal and relapse. NICE NG249: psychotropics are falls-risk medicines to review.Stage later. Assess mood (e.g. PHQ-9) and history. If in sustained remission and Edith wishes, taper slowly. Never stop abruptly.
AtorvastatinIf for primary prevention, time to benefit is years (2.5 years per 100 treated in 50–75-year-olds). If she has had a stroke, TIA or MI (secondary prevention), the value is higher.NICE NG56: the committee found insufficient evidence to make a recommendation on stopping statins. Decide by shared decision, taking account of her prognosis, frailty and wishes.Discuss; don't rush. Continue if secondary prevention and she's happy. Consider stopping if primary prevention with limited prognosis and she prefers fewer tablets.
Alendronate + calcium/vitamin DShe is 82, frail and falling, so fracture risk is high. Alendronate is weekly but must be taken upright and fasting, which she may find hard.NICE NG56: after 3 years, discuss stopping, taking account of fracture risk, life expectancy and patient choice. NOGG 2024: reassess after 5 years oral; longer treatment is usually needed if aged ≥70 or with a hip or vertebral fracture.Probably KEEP given her falls (reassess fracture risk). If she can't take it correctly, discuss alternatives (e.g. IV zoledronate via the bone service). Simplify calcium/vitamin D if dietary calcium is adequate.
MetforminLow hypoglycaemia risk on its own. Needs renal dose review, sick-day rules, and attention to B12 (neuropathy, cognition, falls).NICE NG28 / SPC: review the dose with renal function. MHRA Drug Safety Update (June 2022): reduced B12 is a common side effect; test B12 if there are symptoms of deficiency, and consider periodic monitoring in patients with risk factors.Continue if tolerated and eGFR allows (dose per SPC). Check B12. Give "sick day" guidance. Consider stopping if HbA1c well within her relaxed target and weight is falling.
Bisoprolol (AF rate control)Useful for rate control, but can cause bradycardia, fatigue and postural symptoms.Beta-blockers are among the medicines that should not be stopped abruptly (rebound tachycardia, angina).KEEP if rate-controlled with no bradycardia. Check pulse and consider an ECG. Reduce gradually if a lower dose is needed.
Sick-day guidance (temporary cessation during dehydrating illness)
  • During vomiting, diarrhoea or fever with poor fluid intake, some medicines raise the risk of AKI, lactic acidosis or hypoglycaemia. They are often remembered by the mnemonic SADMANS: sulfonylureas, ACE inhibitors, diuretics, metformin, ARBs, NSAIDs, SGLT2 inhibitors.
  • The Think Kidneys programme (NHS England/UK Renal Registry) advises that sick-day guidance is reasonable for patients judged at high risk of AKI after individual assessment. The evidence base is limited, so give it thoughtfully and in writing.
  • Write a restart trigger for each drug (no blanket 24–48-hour rule), with U&E after restarting the ACE inhibitor or diuretic if the illness was significant. Advise Edith (and her daughter) to seek review if she is not recovering within a day or two.
  • Do not include apixaban or bisoprolol in "stop when unwell" advice unless directed by a clinician.
Over-the-counter & herbal products: ask every time
  • NICE NG5 (medicines optimisation, 2015) includes over-the-counter and complementary medicines in medicines reconciliation.
  • OTC NSAIDs (ibuprofen) undo the naproxen withdrawal and restore triple-whammy and bleeding risk.
  • Sedating antihistamines (e.g. chlorphenamine, promethazine and "night-time" cold or sleep remedies) add anticholinergic burden and falls risk.
  • St John's wort is an enzyme inducer. It reduces DOAC and warfarin levels (risk of stroke) and interacts with SSRIs (serotonin toxicity), so it should be avoided with apixaban.
  • Ginkgo, high-dose fish oil and turmeric may add to bleeding risk with anticoagulants. Advise checking with the pharmacist before buying anything new.
7D (cont.) — Principles of safe deprescribing
📉 How to deprescribe
ElementDetail
Shared decision & consentExplain benefit/risk/uncertainty; agree priorities; document.
One change at a timeStart with the highest-harm/lowest-benefit drug; attribute effects clearly.
Taper where neededGradual for steroids/benzodiazepines/beta-blockers etc.; avoid rebound.
Relax targetsHbA1c/BP in frailty per individualised goals.
🔁 Monitor & sustain
ElementDetail
Monitor effectSymptoms (falls/cognition), BP/HbA1c/renal; reinstate if needed.
Simplify regimenReduce frequency, combine, adherence aids/blister packs as appropriate.
Keep high-valueAnticoagulation for AF; symptomatic treatments she values.
Safety-netWhat to watch for after each change; when to seek help.
Review & continuityRe-review; continuity GP; involve carer; update records.
7F — Drug reference cards: the medicines most often started, stopped or re-dosed in a frailty medication review
Bladder antimuscarinics (deprescribe)
Oxybutynin · tolterodine · solifenacin · fesoterodine · trospium
⚠ Reduce anticholinergic burden
Stop / swap firstDose per SPC and local formulary
✓ Reasonable when
Troublesome urgency not controlled by bladder training (NICE NG123), in a person without cognitive impairment or high anticholinergic burden, after discussing adverse effects
If needed in an older person, NG123 advises choosing the drug with the lowest acquisition cost and taking account of coexisting conditions, other medicines and anticholinergic burden
✗ Avoid / stop if
Immediate-release oxybutynin in frail older women: NICE NG123 advises not to offer it to women at risk of sudden deterioration in physical or mental health
Uncontrolled narrow-angle glaucoma, urinary retention, myasthenia gravis (per SPC)
Dementia or cognitive decline, falls, constipation, other anticholinergic drugs (tricyclics, sedating antihistamines): NICE NG97 advises minimising anticholinergic load
⚠ Adverse effects
Dry mouth, constipation, blurred vision, urinary retention, drowsiness, confusion, cognitive decline, falls; tachycardia
🔬 Monitor after stopping
Urgency/incontinence (bladder diary), cognition, drowsiness, falls at 2–4 weeks. If symptoms return and treatment is needed, mirabegron (NICE TA290) avoids anticholinergic effects. Check BP before and during treatment; it is contraindicated in severe uncontrolled hypertension (MHRA Drug Safety Update, Oct 2015).
💬 Counselling

"This bladder tablet works by blocking a chemical messenger in the body, and that same messenger helps memory and balance. At your age the brain is more sensitive to it. We'll stop it, use bladder training instead, and see whether your head feels clearer over the next few weeks."

SCA: name the anticholinergic mechanism in plain words and link it to her symptoms (forgetfulness, drowsiness, falls). Offer the non-drug alternative, not just "stop it".

Sulfonylureas in older / frail people
Gliclazide · glimepiride · glibenclamide (avoid, long-acting)
⚠ High hypoglycaemia risk
Stop or reduceDose per SPC and local formulary
✓ Reasonable when
Symptomatic hyperglycaemia needing rapid control, or when other options are unsuitable. Use with capillary glucose monitoring and an individualised target
✗ Avoid / stop if
Recurrent or unexplained hypoglycaemia, falls, confusion; HbA1c already well below an individualised target
Frailty, poor or erratic intake, reduced renal function, living alone, impaired hypoglycaemia awareness. NICE NG28 advises considering relaxing the HbA1c target in these situations
⚠ Adverse effects
Hypoglycaemia (may present atypically as falls, drowsiness or confusion in older people); weight gain
🔬 Monitor after stopping
Symptoms of hyperglycaemia (thirst, polyuria, weight loss, infections); HbA1c at ~3 months against the agreed relaxed target; renal function. DVLA: people who drive should follow DVLA guidance on hypoglycaemia
💬 Counselling

"Your sugar is actually a bit too well controlled for safety. This tablet can push it too low, and in older people that can show up as dizziness, muddle or a fall rather than the usual shakes. Stopping it should make lows much less likely. If you get very thirsty or are passing a lot of water, let us know."

SCA: "very well controlled" HbA1c in a frail faller is a red flag for over-treatment, not a success. Relaxing the target is a NICE NG28 recommendation, so it is not a lower standard of care.

DOACs in older people (keep, and dose correctly)
Apixaban · edoxaban · rivaroxaban · dabigatran
✓ Keep
High valueDose per SPC and local formulary/SmPC by CrCl
✓ Keep when
AF with raised stroke risk (CHA₂DS₂-VASc). NICE NG196: do not withhold anticoagulation solely because of age or falls risk
Apixaban dose reduction per SmPC/SPC: if at least two of age ≥80, weight ≤60 kg, serum creatinine ≥133 µmol/L (or CrCl 15–29 ml/min). Other DOACs have different criteria, so always check
✗ Review / avoid if
Active significant bleeding; CrCl below the licensed threshold for the specific DOAC
Concurrent NSAID, antiplatelet or SSRI (bleeding); interacting drugs (e.g. strong CYP3A4/P-gp inducers such as St John's wort, carbamazepine); uncontrolled hypertension
⚠ Adverse effects
Bleeding (GI, intracranial after head injury), anaemia
🔬 Monitor
Weight, creatinine and Cockcroft–Gault CrCl (MHRA Drug Safety Update, Oct 2019: use CrCl, not eGFR, for DOAC dosing). FBC and LFTs at least annually, more often in older people or with renal impairment (frequency per local protocol). ORBIT bleeding score (NICE NG196); address modifiable risks.
💬 Counselling

"This is the one tablet I really want you to keep taking. It prevents the kind of stroke that heart rhythms like yours cause. If you have a fall and bang your head, you need to be seen the same day, because the blood thinner means we have to check for bleeding."

SCA: stopping a DOAC because someone "falls a lot" is a classic deduction. Instead, make it safer: correct dose, remove NSAIDs, reduce falls risk, and give a head-injury safety-net.

Proton pump inhibitors (review & step down)
Omeprazole · lansoprazole
⚠ Review indication
Step downDose per SPC and local formulary
✓ Keep when
Ongoing indication: Barrett's oesophagus, severe oesophagitis, previous GI bleed, gastroprotection while on an oral NSAID (NICE NG226), or high-risk combinations (e.g. antiplatelet plus anticoagulant) per specialist advice
✗ Step down / stop if
No ongoing indication, e.g. the NSAID it protected against has been stopped. NICE CG184 advises an annual review and encouraging people to step down or stop
⚠ Long-term associations
C. difficile, hyponatraemia, hypomagnesaemia (especially with diuretics), fracture risk, B12 deficiency
🔬 Monitor after step-down
Rebound dyspepsia (often transient, 2–4 weeks): use an alginate or "as needed" PPI. New alarm features (dysphagia, weight loss, GI bleeding, anaemia) need urgent assessment, not a PPI restart
💬 Counselling

"This stomach tablet was mainly there to protect you from the anti-inflammatory. Now that's stopped, we can try a lower dose. For a couple of weeks you might get some heartburn as the stomach adjusts. That usually settles, and you can take an antacid if you need it."

SCA: show you know why each drug was started. PPIs are often a "prescribing cascade" that outlives its reason.

Oral bisphosphonates (treatment review, not reflex stopping)
Alendronic acid weekly · risedronate
⚖ Reassess fracture risk
Review at 3–5 yearsDose per SPC and local formulary
✓ Continue when
High fracture risk persists. NOGG 2024: longer treatment usually needed if aged ≥70, previous hip or vertebral fracture, high-dose glucocorticoids, or fracture on treatment. A frail faller aged 82 usually fits
✗ Consider a treatment break / alternative if
Low fracture risk after 5 years oral (NOGG 2024). NICE NG56: after 3 years, discuss stopping, taking account of fracture risk, life expectancy and patient choice
Cannot sit or stand upright for 30 minutes, oesophageal stricture, hypocalcaemia, low CrCl (per SPC)
⚠ Adverse effects
Oesophagitis, atypical femoral fracture (rare; thigh or groin pain), osteonecrosis of the jaw (rare; dental review)
🔬 Monitor
Renal function, calcium and vitamin D status; adherence and technique; dental health; new thigh pain. Fracture risk reassessment (FRAX) at the review point
💬 Counselling

"Because you've had falls, your bones need protecting more than ever, so I'd suggest keeping the weekly bone tablet for now. If taking it standing up on an empty stomach is a struggle, tell me, because there's a once-a-year drip alternative."

SCA: in a faller, bone protection may be one of the more valuable preventives. Show you have weighed it rather than stopping "all the preventives".

Antidepressants (SSRIs) in frail older people
Sertraline · citalopram · mirtazapine (alternative profile)
⚖ Review, then taper if agreed
Stage laterDose per SPC and local formulary
✓ Continue when
Current depression, recent relapse, or a history of recurrent severe episodes. NICE NG222 suggests treatment may need to continue for at least 6 months after remission, with regular review
✗ Review if
Long-term use without a clear current indication; falls; hyponatraemia (with thiazide-like diuretics); bleeding risk with anticoagulant or NSAID; QT prolongation with other QT-prolonging drugs (citalopram)
⚠ Adverse effects
Hyponatraemia (confusion, falls), GI bleeding, falls, withdrawal symptoms if stopped abruptly
🔬 Monitor
Sodium (especially with indapamide), mood (PHQ-9), withdrawal symptoms and relapse during tapering (NICE NG222: agree the pace; next reduction only once withdrawal symptoms have resolved or are tolerable)
💬 Counselling

"This tablet may still be helping your mood, so I don't want to stop it today. Once we've sorted the others, we can talk about whether you still need it. If you decide to stop, we'll do it slowly over weeks so you don't get withdrawal symptoms."

SCA: acknowledge that the antidepressant might still be doing good. Deprescribing psychotropics is staged and never abrupt.

Antipsychotics in people with dementia (scenario variant)
Risperidone · quetiapine · haloperidol
✗ Minimise
Review every 6 weeksLowest dose, shortest time
✓ Only when
NICE NG97: only for people at risk of harming themselves or others, or experiencing agitation, hallucinations or delusions causing severe distress, after non-drug approaches (assess for pain, delirium, unmet needs, environment)
✗ Avoid
Dementia with Lewy bodies or Parkinson's disease dementia: risk of severe sensitivity reactions. Specialist advice only
Routine use for "wandering" or mild agitation; long-term use without review
⚠ Adverse effects
Increased risk of stroke and death in older people with dementia; falls, sedation, parkinsonism, anticholinergic effects (some agents)
🔬 Monitor
NICE NG97: use the lowest effective dose for the shortest time and reassess at least every 6 weeks; stop if no clear benefit. Involve carers and the care home in the decision (NICE NG97 patient decision aid available)
💬 Counselling

(To a family member) "This medicine can calm distress, but in people with dementia it also raises the risk of stroke and falls. So we use it only when really needed, at the smallest dose, and check every few weeks whether we can reduce or stop it."

SCA care-home variant: explore the cause of the behaviour first (pain, constipation, infection, environment) before prescribing, and set a documented review date.

7G — Psychosocial impact: independence, driving, family, identity and care settings
🤝
Multimorbidity: when looking after your health becomes a part-time job
Fourteen medicines, several clinics, blood tests, eye screening, foot checks and the nurse's diabetes review add up to a "treatment burden" that takes up time, energy and dignity. NICE NG56 asks us to reduce that burden where we can. The impact reaches into how Edith sees herself, how she gets about, and what her daughter's life now looks like.
🚗
Driving & the DVLA

Ask whether Edith still drives. Drivers must renew their licence at 70 and every 3 years after that, declaring fitness themselves. Falls from postural hypotension, hypoglycaemia on a sulfonylurea, sedation, and cognitive change can all affect safe driving. Follow DVLA "Assessing fitness to drive" guidance on hypoglycaemia, and remind her that it is illegal to drive if impaired by medicines. Stopping gliclazide and the anticholinergic may make driving safer. If cognition is a concern, discuss it openly and document.

"Do you still drive? Some of these tablets can affect alertness and blood sugar, so I want to make sure you're safe behind the wheel."
👩‍👧
The daughter-carer relationship

The daughter's anxiety may lead her to take over ("I'll do Mum's tablets now"). This can protect Edith but can also erode her autonomy. Agree roles with Edith's consent. Offer the daughter a copy of the medicines plan and a named contact. Signpost a carer's assessment (Care Act 2014) and local carers' support. Carer burnout is a common reason older people move into care homes.

"Would it help if I wrote the changes down for both of you, so you're working from the same list?"
💳
Identity: "patient" or person?

Being defined by a pill list is demoralising. Edith was a mother, a worker and a neighbour before she was "on 14 medicines". Framing the review around what she wants to do (gardening, the grandchildren, church, getting to the shops) restores agency and gives practical measures of success that mean more than a blood pressure reading.

"What would you like to be able to do in six months' time that's hard at the moment?"
📦
Practical burden: packs, deliveries & appointments

Multi-compartment compliance aids ("blister packs") are not a default solution. NICE NG67 (medicines support in social care) and the Royal Pharmaceutical Society prefer original packs with a proper assessment of need, because compliance aids can't hold some medicines and hide which tablet is which. Consider synchronising repeat dates, once-daily regimens, a community pharmacy New Medicine Service or delivery, and combining reviews into one longer appointment instead of several short ones.

"Would it be easier if all your tablets were due on the same day each month, and we did your reviews together in one visit?"
🏥
If Edith moves into a care home

A move to a care home is a high-risk transition for medication errors. Social care guideline SC1 (Managing medicines in care homes, 2014) covers medicines reconciliation on admission, care-home medication reviews, homely remedies and covert administration (which needs a best-interests decision under the Mental Capacity Act). Enhanced Health in Care Homes arrangements provide a named clinical lead and structured medication reviews for residents.

"If you ever need more support at home or move somewhere with care, we'll make sure your medicines list goes with you and is checked."
🕰️
Time, prognosis & what's worth it

Talking about time-to-benefit means gently acknowledging that time is limited. Many older people welcome this honesty: "I don't want pills for 10 years from now, I want to enjoy now." Others want everything continued. Both are valid choices under NICE NG197. Record her preferences so future clinicians don't restart what she chose to stop.

"Some tablets work over many years and others help you now. Which matters more to you at this stage of life?"
7H — Follow-up schedule
1
Today — Shared plan, first 1–2 changes, bloods

Agree Edith's goals and the first changes (e.g. stop oxybutynin and gliclazide; stop naproxen and switch to a topical NSAID). Give a written, updated medication list to Edith and her daughter. Arrange U&E with sodium, creatinine for CrCl, weight, FBC, LFT, HbA1c, B12 and bone profile. Refer to the falls service/physio and OT. Tell the community pharmacy about the changes so stopped items are removed from repeats.

Update repeat templateWritten list to patient and carer
2
1–2 weeks — Phone check (GP or clinical pharmacist)

Any urgency or incontinence since stopping oxybutynin? Any thirst, polyuria or high glucose readings since stopping gliclazide? Falls, dizziness, drowsiness? Review results. If sodium is low, prioritise stopping indapamide. Confirm the apixaban dose against CrCl, weight and age. Reinforce the safety-net.

Pharmacist SMR follow-up
3
2–4 weeks — Lying/standing BP; next change

Repeat lying and standing BP. If the postural drop persists, reduce the next antihypertensive (e.g. stop indapamide, then review amlodipine). Assess cognition and drowsiness now the anticholinergic is gone. Agree the next one or two changes (e.g. PPI step-down now that the NSAID has stopped). Check she is attending the falls service.

One change at a time
4
~3 months — Structured medication review

HbA1c against the relaxed target; renal function; weight. Discuss the statin (primary or secondary prevention; her wishes) and the bisphosphonate (fracture-risk reassessment; technique). Mood review (PHQ-9) and a decision on the sertraline taper. Formal cognitive assessment if concerns persist once anticholinergics are cleared. Update the eFI or Clinical Frailty Scale. Document her preferences.

Record "what matters" and decisions
5
6–12 months, then at least annually — Ongoing review

At least annual structured medication review (the GP contract expects one for people with severe frailty). Repeat the falls assessment if she falls again. Check DOAC monitoring (renal function, FBC). Rereview whenever there is a hospital discharge, a new specialist drug or a care-setting change. Consider advance care planning as her priorities evolve.

Re-review after every dischargeAnnual SMR
7I — Monitoring: what to measure after each change

Memory rule — "FAB-KS" after every deprescribing step

Falls and function (any falls, gait, confidence); Anticholinergic symptoms and cognition (drowsiness, confusion, dry mouth, constipation); BP lying and standing, and Blood glucose control against the agreed target; Kidneys (creatinine, CrCl, potassium, sodium), which decide DOAC and metformin dosing; Symptoms returning (urgency, reflux, pain, mood), which tell you whether a withdrawn medicine was still needed.

Medicine / areaParameterTimingAction threshold
Antihypertensive reductionLying and standing BP (1 and 3 min); symptoms2–4 weeks after each changePersistent drop ≥20/10 or symptoms → reduce the next agent. Standing BP consistently above target (NICE NG136: <150/90 clinic at ≥80) → reconsider.
Sulfonylurea stoppedSymptoms of hyperglycaemia; HbA1cSymptoms at 1–2 weeks; HbA1c at ~3 monthsOsmotic symptoms or HbA1c well above the agreed individualised target → review; consider an agent with low hypoglycaemia risk.
Antimuscarinic stoppedBladder diary; cognition; drowsiness2–4 weeksUrgency returns despite bladder training → continence review; consider mirabegron (check BP). Cognition not improving → formal assessment.
DOAC (apixaban)Weight, creatinine, CrCl (Cockcroft–Gault), FBC, LFTBaseline; at least annually; more often if CrCl is falling or the patient is unwellCrosses a dose-adjustment criterion → change dose per SmPC/SPC. Unexplained Hb fall → look for bleeding.
ACE inhibitor / diureticU&E, sodium, potassium1–2 weeks after any change; during intercurrent illnessSodium falling (SSRI + thiazide-like diuretic) → stop the diuretic first. Creatinine rise → apply sick-day guidance; review for AKI.
MetformineGFR, B12At least annually; B12 if symptoms or risk factors (MHRA, June 2022)Reduced renal function → adjust dose per SPC. Low B12 → replace; consider neuropathy as a falls contributor.
PPI step-downDyspepsia symptoms; alarm features2–4 weeksRebound only → alginate or as-needed PPI. Alarm features → urgent assessment per NICE NG12.
SSRI taperWithdrawal symptoms; mood (PHQ-9)At each step (NICE NG222)Troublesome withdrawal → slow the taper or return to the previous dose. Relapse → restart and review.
Frailty & fallseFI/CFS; falls diary; weightEach review; annually at minimumWorsening frailty → comprehensive geriatric assessment; re-weigh time-to-benefit of all preventives.
7J — Safety-netting: exact phrases, marking rows and danger zones

⚠ Three scenario-specific safety-nets: use these (almost) verbatim

🔴 Emergency — head injury on a blood thinner, or signs of bleeding
"Because you're on a blood thinner, if you fall and hit your head, even if you feel fine, you need to be seen at A&E the same day, and tell them you take apixaban. Also call 999 or go to A&E if you vomit blood, pass black or bloody stools, or suddenly get a bad headache, weakness in an arm or leg, or trouble speaking."
Anticoagulated older people with head injuries need prompt assessment. NICE NG232 (head injury, 2023) advises considering a CT head scan within 8 hours for people on anticoagulants even when they have no other indication for imaging, so same-day emergency assessment is the right safety-net. The falls are why this safety-net matters so much for Edith. Document it at every review.
💊 After stopping or reducing medicines
"Over the next few weeks, if you get very thirsty or are passing a lot of water, your bladder becomes much harder to control, your heartburn comes back and doesn't settle, or your mood dips, ring the surgery. None of these is an emergency, but it tells us whether you still need that medicine. Please don't restart any old tablets from the drawer without checking with us first."
Each withdrawn medicine has a predictable "return of symptoms" pattern. Giving this in writing, and telling the pharmacy, prevents unsupervised restarting of old stock. Ask the family to return unused medicines to the pharmacy.
🟠 Intercurrent illness (sick days) and new falls
"If you have vomiting, diarrhoea or a fever and can't keep fluids down, pause the ramipril, the water tablet and the metformin (I've marked them on your list) and ring us. Restart them once you've been eating and drinking normally for a day or two. Keep taking your blood thinner. If you have another fall or feel faint, let us know the same week, even if you're not hurt."
Sick-day guidance (Think Kidneys) reduces AKI risk from ACE inhibitors, diuretics and metformin. A clearly marked written list avoids the dangerous mistake of stopping the anticoagulant. Recurrent falls change the priorities of the plan.
1–2 weeksPhone check; bloods; confirm DOAC dose; symptoms after first changes
2–4 weeksLying/standing BP; next antihypertensive step; cognition; PPI step-down
~3 monthsHbA1c; statin and bisphosphonate decisions; mood and SSRI; frailty update
🔴🟠🟢 RAG marking — Tasks & Relating to Others
Tasks
🟢
Links falls, drowsiness and forgetfulness to specific drugs (antimuscarinic, sulfonylurea, over-treated BP); measures lying/standing BP; stops the NSAID; keeps apixaban and checks its dose by CrCl; relaxes HbA1c per NG28; stages the changes; arranges monitoring, sick-day guidance and a falls referral
🟠
Identifies over-treatment but vague about which drug to change first; misses the triple whammy or the DOAC dose check; no clear monitoring interval; mentions falls referral without non-drug measures
🔴
Adds a drug (e.g. a memory tablet, or betahistine for dizziness) without reviewing the list; stops apixaban because of falls; stops many drugs at once, or stops the SSRI or beta-blocker abruptly; no safety-net
Relating to Others
🟢
Picks up Edith's quiet cue about wanting fewer tablets; asks what matters; involves the daughter with consent while keeping Edith central; frames deprescribing as good care; checks understanding and agrees the plan
🟠
Asks about goals but then drives their own agenda; talks mainly to the daughter; explains using jargon ("ACB", "time-to-benefit") without translation
🔴
Ignores Edith's wish; lectures about adherence; dismisses the daughter's worry; no shared decision; leaves them unsure what has changed
💬 Key phrases
💭 What matters
"Before we look at the tablets, tell me what matters most to you. What do you want your health to let you do?"
😟 The "wrong one" worry
"You're right to worry about stopping the wrong one. That's why we'll go one or two at a time, check how you are, and keep the ones that protect you, like your blood thinner."
🎯 Fewer tablets
"Taking fewer tablets is a completely reasonable goal, and here it's also the treatment. Several of these may be causing the dizziness and fog."
🛑 Declining to add a drug
"I know a tablet for memory might sound like the answer, but first I'd like to take away the ones that can cloud memory, then see where we are."
⏳ Time-to-benefit
"Some tablets help you today; others only help over many years. At this stage it's fair to ask which are really earning their place for you."
📋 Close
"So today we're stopping the bladder tablet and the sugar tablet, and I've written it all down. Can you tell me in your own words what's changing and what to look out for?"
🚫 Danger zones
Stopping the anticoagulant "because she falls"
NICE NG196: don't withhold for age or falls alone. Correct the dose, remove NSAIDs, reduce falls risk
Using eGFR to dose the DOAC in an 82-year-old
Cockcroft–Gault CrCl with weight (MHRA, Oct 2019)
Adding a drug to treat an adverse effect (prescribing cascade)
Ask "could this symptom be a drug effect?" before prescribing for dizziness, confusion or ankle swelling
Stopping everything at once, or stopping taper drugs abruptly
One or two changes at a time; taper SSRIs, beta-blockers, benzodiazepines, gabapentinoids and steroids
Stopping all "preventives" reflexively
Weigh each: bone protection may matter more in a faller; the statin decision depends on indication and her wishes
Forgetting OTC and herbal products
Brown-bag review: OTC NSAIDs, sedating antihistamines, St John's wort (NICE NG5)
Not updating repeats or telling the pharmacy
Stopped drugs quietly return on the next repeat or on hospital admission
🎓 SCA Checkpoint — Step 7TasksRelating to OthersGlobal Skills
A plan that scores
"Let's start by easing two tablets — the blood-pressure one and the bladder one — and I'll check your blood pressure and how you feel in a few weeks. If the dizziness and fog improve, we'll go on to the next ones. We'll keep your stroke-prevention tablet. Here's what to look out for, and I'm your point of contact throughout."
Deductions
  • Stopping many drugs at once / abrupt withdrawal of taper drugs
  • No monitoring/safety-net/review; not simplifying
  • Imposing changes rather than shared decisions
Multimorbidity & Polypharmacy — SCA Consultation Scorecard
What matters · benefit vs burden · falls/ACB · deprescribe deliberately · keep high-value
0/ 33 pts
🌐
Global Skills
Structure, language, responsiveness
0/7
✓
Tasks
Clinical reasoning, review, management
0/15
🤝
Relating to Others
Communication, rapport, shared decisions
0/11
RAG Self-Assessment
🔴 Red
Guideline-by-guideline; no "what matters"; misses drug-caused falls/confusion; stops anticoagulation or changes everything at once; no monitoring
🟠 Amber
Person-centred; identifies some culprits; some deprescribing; targets/monitoring partial; ICE partial
🟢 Green
"What matters" first; links symptoms→drugs; benefit-vs-burden per drug; reduces ACB, relaxes targets, keeps anticoagulation; one change at a time + monitor; coordinated; ICE all three
011172533
Fail
Borderline
Pass
Strong pass
📋
Complete the checklist to see your score and feedback
"The nurse said I should come for a medication review. To be honest, doctor, I'm on so many tablets — fourteen, I think — and I'd really rather not be. I keep going dizzy and I've had a couple of falls, and my memory's not what it was."
Who you are

Edith Hargreaves, 82, here with your daughter. You take 14 medicines (for blood pressure, type 2 diabetes, atrial fibrillation, osteoporosis, depression, an overactive bladder, reflux, arthritis and cholesterol). You've become frailer, had two falls, feel light-headed standing up, drowsy in the day, and a bit forgetful. You've been told your diabetes is "very well controlled" and your blood pressure runs low (you feel dizzy). You find the tablets a burden, don't always take them all, and would rather be on fewer. Your priority is to "stay on my feet and keep my marbles". Your daughter is anxious about the falls and memory.

Hidden concerns (reveal if explored)

Wants fewer tablets (main): the burden bothers you; you've quietly skipped some.

Fear of falls/dementia: the falls and forgetfulness frighten you and your daughter.

Worry about stopping the "wrong" one: you don't want anything bad to happen — reassurance that important ones stay helps.

Clinical details if asked
  • 14 medicines; falls ×2; postural dizziness; daytime drowsiness; mild new forgetfulness; dry mouth
  • HbA1c "very well controlled"; BP runs low; bladder antimuscarinic + antidepressant among the drugs; on an anticoagulant for AF; on an NSAID for arthritis
  • Doesn't always take them all; finds the regimen a burden; some dexterity difficulty
  • Lives at home with some help; daughter nearby and involved
Reactions at key moments
  • If the doctor goes through diseases/guidelines without asking what matters: you feel unheard.
  • On "what matters to you?": relieved; you say you want fewer tablets, no falls, keep your mind.
  • On easing BP/bladder tablets: pleased, a little cautious.
  • On keeping the blood-thinner: reassured it's important and stays.
  • Challenge line: "Can't you just stop most of them? But you won't stop anything important and cause a stroke, will you?"
"Honestly, can't we just get rid of most of these tablets? But I don't want you stopping something important and giving me a stroke — how do you decide which ones?"

Resolution: Edith is well served if the GP: (1) begins with "what matters to you" and builds the review around her goals (fewer tablets, avoid falls, preserve cognition); (2) links her falls/dizziness, drowsiness and forgetfulness to likely drug causes (over-treated BP/postural drop, anticholinergic burden, hypo risk) and assesses objectively (lying/standing BP, cognition, frailty); (3) weighs benefit vs burden per medicine — reducing/relaxing the over-treated BP and diabetes, lowering anticholinergic burden, discussing stopping low-value preventives (e.g. a primary-prevention statin, by shared decision) while reassessing fracture risk and usually continuing the bisphosphonate given her age and falls, stopping the NSAID — while KEEPING her anticoagulation; (4) deprescribes deliberately, one change at a time, with shared decisions, monitoring, simplification, carer involvement and continuity. She feels unheard if the GP works through diseases/guidelines, changes everything at once, or stops a high-value medicine.

🏥
Clinic Quick Reference
Multimorbidity & Polypharmacy — Clinical Decision Framework
NG56 · what matters · benefit vs burden · deprescribe
▼expand
🧭 1 — Approach (NG56)

Start with "what matters to you". Structured medication review per drug: indication valid? effective? wanted? safe (interactions/monitoring/renal)? duplicated? evidence in THIS person? Weigh benefit vs treatment burden & harm. Use STOPP/START + anticholinergic burden score. In frailty, consider time-to-benefit vs prognosis for preventives.

📉 2 — Deprescribe & keep

Target: falls/confusion drivers (over-treated BP/postural drop, ACB, sedatives, hypo risk), high-risk combos (triple whammy → AKI; opioid+benzo), low-value preventives. Relax over-tight HbA1c/BP. Keep high-value (anticoagulation in AF). How: shared decision, one change at a time, taper where needed (steroids/benzos/beta-blockers), monitor, simplify, safety-net, review; coordinate (pharmacist, falls, frailty MDT, continuity GP).

🎓
SCA Quick Reference
Multimorbidity — Consultation Playbook
What matters · benefit vs burden · deprescribe deliberately
▼expand
🎯 The three pivots that pass this case
1 · What matters to you
Lead with the person's goals (fewer tablets, avoid falls, keep cognition), not the disease list.
2 · Benefit vs burden
Per medicine, in THIS frail person: link falls/confusion to drugs (BP/ACB/hypo); relax over-tight targets; mind time-to-benefit.
3 · Deprescribe, keep, monitor
Stop harmful/low-value one change at a time (taper where needed); KEEP high-value (AF anticoagulation); monitor & review.
⛔ Don't manage disease-by-disease without asking what matters · Don't miss drug-caused falls/confusion (BP/ACB/hypo) · Don't stop high-value medicines (e.g. AF anticoagulation) or change everything at once · Don't deprescribe abruptly where withdrawal occurs (steroids/benzos/beta-blockers) · Share decisions, monitor, simplify, coordinate
Reviewed: July 2026 · citations verified against the primary sources listed