Cardiovascular · Full case

Heart Failure

NICE NG106 CKS 2026 ESC 2023 📄 Patient leaflets
HF
Heart Failure · Clinical Reasoning Framework
GP & SCA · NICE NG106 / CKS 2023
BNP >400Urgent echo ≤2 wks
BNP 100–400Echo ≤6 wks
BNP <100HF unlikely
EF <40%HFrEF → ACEi+BB+MRA
EF 40–49%HFmrEF
EF ≥50%HFpEF
SGLT2iAll EF types now
NYHA I–IVFunctional class
📋 Clinical Stem — Heart Failure Presentation
A patient presents with breathlessness, fatigue, or ankle swelling — possible heart failure
"The patient attends / has been referred with a history of [progressive breathlessness / ankle swelling / fatigue / orthopnoea / paroxysmal nocturnal dyspnoea]. They have [no prior cardiac history / known ischaemic heart disease / known hypertension / recent MI]. Their GP has requested review."
Heart failure presentations vary enormously. The same clinical reasoning pathway applies whether this is new diagnosis, decompensation of known HF, or an atypical presentation. Adapt based on the specific scenario given.
Scenario A — New diagnosisNo prior cardiac history. Progressive breathlessness over weeks-months. Ankle swelling. Orthopnoea. Incidental finding of raised JVP or displaced apex beat.
Scenario B — DecompensationKnown HF, stable on medications. Sudden worsening — new infection, dietary indiscretion (excess salt), missed medication, new AF, or new medication (e.g. NSAID started).
Scenario C — Post-MIRecent STEMI/NSTEMI. New breathlessness 2–6 weeks post-event. LV systolic dysfunction expected. Urgent echocardiography pathway.
Scenario D — Elderly atypicalFatigue, reduced exercise tolerance, vague "not right." No classic dyspnoea. Multiple comorbidities. Polypharmacy. Frailty complicates management.
Scenario E — SCA scenarioPatient requesting to discuss breathlessness. Has read about heart failure online. Very anxious about prognosis. Spouse has heart failure — fears the same.
Key variablesEF result (HFrEF vs HFpEF vs HFmrEF) · NYHA class · Precipitant · Comorbidities (CKD, DM, AF, COPD) · Current medications · Frailty status
Steps:
1
Step 1
History Taking — Open Question First · Symptoms · ICE · Psychosocial Context
collapse
Heart failure history has two purposes: diagnosing the condition AND identifying the precipitant. In known HF, finding why they have deteriorated is as important as grading severity. Always start with an open question — the patient's narrative reveals the precipitant, the impact on life, and the hidden fear.
🎓 SCA opener — acknowledge what you know first
"I can see from the letter that you've been having increasing breathlessness over the past few weeks. Before I ask anything specific, I'd like to hear it in your own words — how has this been affecting you and your daily life?"
Asking for information already in the letter = Domain 1 deduction. Open Q first — let the patient reveal severity, precipitant, and emotional impact simultaneously.
1A — Open question first, then targeted history
Question to askWhy it matters clinicallyChanges what?
🟢 OPEN QUESTION — always start here"Can you tell me, in your own words, how your breathing has been — and how this has been affecting your life day to day?" Reveals severity, precipitant and functional impact simultaneously. A patient who says "I used to walk to the shops, now I can't make it to the end of the garden" has told you NYHA class III in one sentence. Also uncovers fears (prognosis, death) and impact on relationships before you impose structure.In SCA: finishing data gathering by 6–7 min requires this efficiency. Rigid tick-box history misses the emotional agenda entirely. NYHA classHidden fearUrgency
Breathlessness — onset and progression?"When did it start? Is it getting worse, and how quickly?"Acute onset (hours-days) = pulmonary oedema, arrhythmia, PE, pneumonia. Gradual (weeks-months) = chronic HF or COPD. Rate of progression determines urgency — deteriorating over days is different from stable over months.Acute → 999Rapid progression → same-day
Orthopnoea?"Do you need more pillows to sleep? How many?"Orthopnoea is highly specific for HF (fluid redistribution supine → pulmonary congestion). More pillows = more severe. New orthopnoea in known HF = decompensation.Supports HF DDxSeverity grading
Paroxysmal nocturnal dyspnoea?"Do you wake at night gasping or fighting for breath?"PND is almost pathognomonic for HF. Highly specific. Waking with severe dyspnoea 1–3 hours after sleep = classic. Differentiates from COPD (no PND) and anxiety (no fluid redistribution).Strong HF markerSeverity/urgency
Ankle swelling?"Have your ankles or legs been swelling — worse in the evening?"Bilateral pitting oedema = RHF or biventricular HF. Unilateral = DVT until proven otherwise. Evening worsening = gravitational + poor cardiac output. Oedema alone is non-specific (venous insufficiency, CCB, hypoalbuminaemia).HF vs other causesBNP + echo
Exercise tolerance?"What can you manage now? What could you manage 3 months ago?"Change over time defines NYHA class and disease trajectory. NYHA I = asymptomatic. II = mild exertion symptoms. III = minimal exertion. IV = rest symptoms. This drives both prognosis and treatment urgency.NYHA classTreatment urgency
Chest pain?"Any chest pain — tightness, pressure, or aching?"Ischaemic HF (IHD → LV dysfunction) is the most common cause in the UK. Anginal chest pain = possible ongoing ischaemia → ACS needs exclusion. Pleuritic pain = PE or pericarditis.ACS → 999Aetiology of HF
Palpitations?"Have you noticed your heart racing, fluttering, or going irregular?"AF is the most common precipitant of acute decompensation in HF. New AF → loss of atrial kick → 20% ↓ CO → pulmonary oedema. Also: VT in HFrEF = high-risk arrhythmia → urgent.VT → 999New AF → same-day ECG
Reduced urine output / weight gain?"Have you noticed less urine than usual? Any sudden weight gain in the last week?"Oliguria = low cardiac output → AKI. Rapid weight gain (≥2kg/3 days) = fluid retention = decompensation trigger. This is a key self-monitoring parameter for HF patients.AKI → urgent U&EsDiuretic titration
Precipitant screen?"Any recent infections, extra salt intake, missed tablets, new medications?"Identifying the precipitant is essential in decompensated HF. Common triggers: infection (50%), dietary (excess Na⁺), non-adherence, new AF, NSAID/steroid use, ischaemia. Treating the trigger is part of treatment.Treat the triggerReversible cause
1B — Red flags: act before continuing history
🚨

Red Flags in Heart Failure — act before continuing

Red flagWhy dangerousAction
Acute severe dyspnoea at rest + SpO₂ <94% + pink frothy sputumAcute pulmonary oedema — drowning in their own fluid. Mortality 10–20% without treatment. Needs IV diuretics, nitrates, CPAP urgently.999 immediately
Cardiogenic shock: BP <90 systolic + cold clammy peripheries + confusion + oliguriaCardiac output critically reduced. Inotropes required. 40–80% in-hospital mortality. IV access, O₂, immediate transfer.999 immediately
Chest pain + new breathlessness (ACS precipitating HF)STEMI or NSTEMI may have caused or decompensated HF. Aspirin 300mg if no contraindication. Urgent reperfusion may save myocardium.999 + aspirin 300mg
New palpitations + haemodynamic instability (VT/SVT)Ventricular tachycardia in HFrEF is life-threatening. Unstable SVT or rapid AF with hypotension needs DC cardioversion urgently.999 immediately
NYHA IV (rest symptoms) new or worsening — not manageable in communityEnd-stage HF. IV diuretics, inotropes, or palliative care pathway required. Cannot be safely managed at home without specialist input.Same-day hospital
AKI on diuretics (creatinine rise >50% or K⁺ >6.0)Cardiorenal syndrome — bidirectional deterioration. Stopping diuretics → worse HF. Continuing → worse AKI. Specialist input required urgently.Urgent — same day U&Es + cardiology
🛡️

Safeguarding Considerations — HF Context

Heart failure creates specific vulnerability. Breathlessness, reduced mobility, fatigue, and cognitive impairment from low cardiac output all increase dependence — and therefore risk of exploitation or neglect.
🏠 Carer Stress & Domestic Situation
  • HF severely restricts mobility and independence — carer burden is high
  • Partner/carer may be elderly themselves or overwhelmed
  • Carer may not be administering medications correctly
  • Ask: "Who helps you at home? How are they coping?"
  • Refer to carer support services; consider social care assessment
👴 Cognitive Impairment & Consent
  • Low cardiac output → reduced cerebral perfusion → confusion, cognitive decline
  • Patient may not have capacity to make informed decisions about treatment
  • Is the medication actually being taken? Who is managing it?
  • Consider MCA 2005 assessment if concern about capacity
  • DOLs if admission needed for patient who lacks capacity
💊 Medication Safety
  • Complex polypharmacy in HF — risk of unintentional wrong dosing
  • If someone else is administering medication: is it appropriate? Is it correct?
  • Diuretics in wrong doses cause dangerous electrolyte disturbances
  • Digoxin toxicity risk if doses given incorrectly by carers
😔 Depression, Isolation & End of Life
  • Depression affects 20–40% of HF patients — associated with worse outcomes
  • Social isolation increases mortality in HF independently
  • NYHA III–IV patients may have unaddressed end-of-life wishes
  • ACP conversations may need to be initiated if not already done
If safeguarding concern: Document clearly. Discuss with safeguarding lead. Refer to adult social care, IMCA if needed. Do not let clinical agenda override safety concern. A concern is enough to act — no certainty needed.
1C — PMH · Drug history · Social history: changes management
🧬 PMH / Aetiology — changes drug choice
FactorWhy it mattersManagement impact
Ischaemic heart diseaseMost common cause of HFrEF in UK. Ongoing ischaemia worsens function.ACEi/ARB + BB + MRA. Ensure optimised anti-anginal therapy. Consider revascularisation if viable myocardium.
HypertensionLong-standing HTN → LVH → diastolic dysfunction → HFpEF. Also causes HFrEF via ischaemia.Tight BP control (<130/80). SGLT2i + diuretics first in HFpEF.
Atrial fibrillationMost common precipitant of decompensation. Loss of atrial kick = 20% CO reduction.Rate control (BB or digoxin). Consider rhythm control. Anticoagulate (CHADS₂VASc).
Valvular diseaseSevere AS / MR can cause HF independently. Correctable cause.Urgent echocardiography. Refer for valve assessment. AVR/TAVI for severe AS.
CKDCardiorenal syndrome — bidirectional. Diuretics worsen renal function. ACEi/ARB may raise creatinine/K⁺.Careful fluid balance. Monitor U&Es closely. Nephrology input if eGFR <30.
DiabetesIndependent cardiac risk. Cardiomyopathy. SGLT2i have dual benefit (HF + DM).SGLT2i (dapagliflozin/empagliflozin) for ALL HFrEF + DM. Also now indicated in HFpEF.
Thyroid diseaseHypothyroidism → HF. Hyperthyroidism → AF → HF. Both reversible.TFTs in all new HF. Treat thyroid disease first — may resolve cardiac problem.
Alcohol useAlcoholic cardiomyopathy — reversible with abstinence (up to 50% recover EF).Abstinence is treatment. CAGE/AUDIT screening. Alcohol cessation service referral.
💊 Drug history · Social history — clinical impact
FactorWhy it mattersManagement impact
NSAIDs (ibuprofen, naproxen)Na⁺/water retention → fluid overload. Reduce diuretic efficacy. Worsen renal function. Major precipitant of decompensation.STOP NSAIDs — absolute. Switch to paracetamol. This alone may allow decongestion.
CCBs (verapamil, diltiazem)Negatively inotropic → worsen systolic function in HFrEF. Amlodipine is safer but still causes oedema.Avoid verapamil/diltiazem in HFrEF. Amlodipine only if absolutely needed for BP/angina.
Thiazolidinediones (glitazones)Cause fluid retention → can precipitate/worsen HF.STOP pioglitazone in HF.
Antiarrhythmics (flecainide)Pro-arrhythmic in structural heart disease → VT → sudden death.Avoid flecainide in HFrEF. Use amiodarone only with cardiology input.
High salt dietNa⁺ → fluid retention → pulmonary/peripheral oedema. Major driver of decompensation.<2g Na⁺/day (≈5g salt). Refer to dietitian. Weigh daily — 2kg gain in 3 days = escalate diuretics.
Fluid intakeExcessive fluid intake worsens congestion — especially in severe HF.1.5–2L/day fluid restriction in NYHA III–IV. Educate on self-management.
AlcoholCardiomyopathy, AF trigger, drug interactions (warfarin). Negative inotrope acutely.Reduce to <14u/wk minimum. Complete abstinence advised in alcoholic cardiomyopathy.
SmokingAccelerates IHD progression. CO reduces oxygen delivery. Endothelial damage.Cessation service every consultation. NRT + varenicline safe in HF.
1D — ICE: Ideas · Concerns · Expectations
💡 Why ICE is critical in heart failure

Heart failure carries a worse prognosis than many cancers — and patients often know this. The word "heart failure" triggers immediate fear about dying. Without uncovering these fears explicitly, patients will not engage with treatment, will avoid escalation, and will not have advance care planning conversations when they should.

💭 Ideas
"What do you think is causing your breathlessness? Has anyone mentioned the words 'heart failure' to you before — and what does that mean to you?"
The term "heart failure" is catastrophically misunderstood. Many patients believe it means the heart has stopped. Clarifying this is therapeutic and enables informed discussion.
😟 Concerns
"I can see you're worried about this. What is the thing you're most frightened of when it comes to your heart? Is it about dying, or is it about not being able to do the things that matter to you?"
Distinguishing fear of death from fear of disability shapes the conversation entirely. Both are valid — but they lead to different management discussions (ACP vs rehabilitation vs symptom control).
🎯 Expectations
"What were you hoping we might be able to do today? Were you hoping to understand more about what's happening, or were you hoping for something to make you feel better quickly?"
Managing expectations about heart failure treatment is essential — it takes weeks-months to optimise. Explaining this prevents premature medication discontinuation from perceived lack of effect.
1E — Psychosocial context: the person living with heart failure
🫂 Heart failure impacts every dimension of a person's life

HF is not just a pump problem — it is a life-altering diagnosis that affects work, relationships, self-image, sexuality, independence, and sense of future. Addressing only the physiology while ignoring these dimensions leads to poor adherence, repeated hospital admissions, and unnecessary suffering.

💼 Work & Activities

NYHA III–IV = likely unfit for most physical work. Driving may be restricted (DVLA notification required for certain arrhythmias). Benefits entitlements may need addressing (PIP, ESA).

"Has the breathlessness affected your ability to work or do the things you enjoy?"
💑 Relationships & Sexuality

Sexual activity equivalent to climbing 2 flights of stairs — usually safe in NYHA I–II. Erectile dysfunction common with BB and diuretics. Relationship strain from role reversal (independent → dependent).

"Has this affected your relationship with your partner at all — or aspects of your relationship that are important to you?"
😰 Mood & Mental Health

Depression affects 20–40% of HF patients and worsens prognosis independently. Anxiety about symptoms (every breathless episode = fear of dying). PHQ-9 / GAD-7 should be offered.

"How has your mood been through all of this? It's very common to feel anxious or low — how are you doing emotionally?"
🏠 Home & Independence

Stairs, bathing, shopping — all may become impossible in NYHA III. Home adaptations, OT assessment, community nursing may be needed. Is the patient safe at home?

"Are you managing at home — things like getting upstairs, washing, or going out? Do you have enough support?"
🔮 Prognosis & End of Life

5-year mortality in HF is 50% — worse than many cancers. ACP conversations are important but rarely initiated. Many patients want to discuss this but are not given the opportunity.

"Some people find it helpful to talk about what they'd want if things got harder. Is that a conversation you'd like to have when the time feels right?"
💰 Financial Impact

Work capacity may be reduced or lost. Medication costs (prepayment certificates). Equipment costs (home monitoring). Benefits navigation. Social prescribing referral may help.

"Has this had any impact financially? There may be benefits or support we can help you access."
🎓 SCA Checkpoint — Step 1TasksRelating to OthersGlobal Skills
Key phrases that score
"I can see from the letter that you've been having breathlessness..."
"Tell me in your own words how this has been affecting your day-to-day life..."
"What does the term 'heart failure' mean to you?"
"What is the thing you're most frightened of right now?"
"Has this affected your relationship or things that are important to you?"
Deductions
  • Asking information already in the referral letter
  • Starting with NYHA class questions before open Q
  • Not exploring the emotional meaning of "heart failure" diagnosis
  • Missing NSAIDs / precipitant screen
  • No psychosocial — work, relationships, mood not explored
  • Missing ACP opportunity in advanced disease
🔴 Red
Ignores letter; closed Qs throughout; no ICE; "heart failure" not addressed emotionally; no psychosocial; prescribing lecture
🟠 Amber
Opens reasonably; ICE formulaic; prognosis fear not explored; precipitant not sought; mood mentioned but not explored
🟢 Green
Reads letter; open Q; ICE with "heart failure" meaning explored; precipitant sought; psychosocial (work, mood, relationships, ACP if appropriate); data gathering complete by 6–7 min
2
Step 2
Triage Engine — Emergency · Urgent · Routine
collapse
Heart failure triage is high stakes. Acutely decompensated HF carries significant in-hospital mortality. The key question before any assessment: is this patient safe to manage in primary care, or do they need hospital today? Get this wrong and patients die at home or are admitted unnecessarily.
🔴 Emergency

999 or Same-Day Hospital

Call 999 / A&E now
  • Acute pulmonary oedemaSevere dyspnoea at rest · SpO₂ <94% · Pink frothy sputum · Unable to speak
  • Cardiogenic shockBP <90 systolic · Cold/clammy · Confusion · Oliguria
  • ACS precipitating HFChest pain + new breathlessness → 999 + aspirin 300mg
  • Unstable arrhythmiaVT · Rapid AF with hypotension · Haemodynamic compromise
  • NYHA IV at rest, new or rapidly worseningNot manageable in community setting
🟠 Urgent

Same-Day Assessment / Days

Hours to days
  • Decompensation without shockWorsening oedema · ↑ breathlessness · Weight gain ≥2kg/3 days but stable obs
  • BNP >400 pg/mL (new)Urgent echo referral ≤2 weeks per NICE NG106
  • AKI on background of HF treatmentCreatinine ↑ >50% or K⁺ >6.0 → same-day U&Es + review
  • New AF in known HFRate control + anticoagulation + decompensation risk
  • Suspected new diagnosis of HFBNP raised → echocardiography urgently
🟢 Routine

Primary Care Management

GP practice
  • Stable known HF — routine reviewAnnual review · Medication optimisation · Symptom monitoring
  • BNP 100–400 pg/mLEcho within 6 weeks per NICE NG106
  • NYHA I–II, stableTitration of disease-modifying drugs · Lifestyle · Monitoring
  • Post-hospital discharge follow-up2-week GP review after HF admission — mandatory
  • Medication review / optimisationUp-titration of ACEi/BB/MRA/SGLT2i to target doses
🎓 SCA Checkpoint — Step 2TasksGlobal Skills
Say before management
"Before I explain my thinking, I want to make sure nothing needs urgent attention today — can I ask specifically about your breathing at rest, your blood pressure, and whether you've noticed any chest pain?"
Deductions
  • Moving to management without explicit triage screen
  • Missing cardiogenic shock signs (BP, peripheries, urine output)
  • Not recognising acute pulmonary oedema as 999
  • Failing to verbalise safety screen — examiners score what they hear
🔴 Red
Goes to management without triage; misses acute decompensation; no safety screen verbalised
🟠 Amber
Some triage questions asked but reasoning not verbalised; misses one key red flag cluster
🟢 Green
All red flags named aloud; correctly triages emergency/urgent/routine; rules in/out serious disease explicitly before management
3
Step 3
Do I Need This Examination?
collapse
"Will this examination change management?" In HF, the examination is not merely diagnostic — it stages severity, detects decompensation, and guides immediate treatment decisions (e.g. signs of congestion → increase diuretics TODAY).
ExaminationWhy it matters in HFFinding that changes managementChanges management?
Pulse rate & rhythmAF is the most common precipitant of decompensation. Rate >100 in HF = inadequate rate control → suboptimal cardiac output → symptoms.Rate >140 = haemodynamic compromise → urgent ECG + rate control.Irregular → ECG → rate control (BB or digoxin) + anticoagulate. Bradycardia (<50) → review BB dose.YES — urgently
BP both armsHypotension (SBP <90) = cardiogenic shock or over-diuresis. Hypertension = poorly controlled HTN driving HF. Guides drug titration — cannot up-titrate ACEi/BB if SBP <90.SBP <90 → withhold/reduce ACEi + BB. SBP >140 → optimise antihypertensives.YES — drug doses
JVP (jugular venous pressure)Elevated JVP = right heart failure / fluid overload. Best bedside marker of volume status. JVP >4cm above sternal angle = raised. Requires adequate positioning (45°).Raised JVP → increase diuretics. Absent JVP in symptomatic patient → consider cardiorenal syndrome (may be dehydrated despite HF symptoms).YES — diuretic dose
Apex beatDisplaced apex = LV dilatation (HFrEF). Thrusting = volume overload. Tapping = mitral stenosis. Documents LV size at baseline and tracks response to treatment.Displaced apex → confirms LV dilatation → echo urgently if not done.YES — echo urgency
Heart sounds (S3, S4, murmurs)S3 gallop = HF — poor LV compliance, raised filling pressures. Highly specific. Murmurs may indicate valvular aetiology (AS, MR) — correctable cause of HF.S3 → confirms HF diagnosis, increases urgency. New murmur → urgent echo for valvular disease.YES — urgency + aetiology
Lung auscultationBibasal crepitations = pulmonary oedema. Absent breath sounds + dullness = pleural effusion (common in HF). Wheeze = cardiac asthma (HF-induced bronchospasm) — often misdiagnosed as COPD.Crepitations → increase diuretics urgently. Pleural effusion confirmed → diuretics + consider drainage if large.YES — treatment urgency
Peripheral oedema (severity + extent)Pitting oedema graded 1–4 / ankle to thigh. Documents severity and tracks response to diuretics. Sacral oedema in bedbound patients — do not miss.Severe (to thigh) → hospital admission likely. Improving → diuretic working. Worsening on treatment → refractory HF.YES — admission vs community
Weight (daily monitoring)Weight gain ≥2kg in 3 days = fluid retention = early decompensation. Should be checked at every HF review. Patients should self-monitor and have an action plan.>2kg in 3 days → increase diuretic per HF self-management plan. Consistent weight loss → diuretics working.YES — always
SpO₂ (oxygen saturation)SpO₂ <94% = significant hypoxaemia → O₂ supplementation. <90% + respiratory distress = 999. Normal SpO₂ does not exclude early pulmonary oedema.<94% → supplemental O₂. <90% + symptoms → 999.YES — urgency
Cachexia / BMICardiac cachexia = very advanced HF, poor prognosis. Low BMI in severe HF = loss of lean body mass (not just fat). Indicator for palliative discussion.Severe cachexia → specialist palliative input + ACP discussion.YES — prognosis
🎓 SCA Checkpoint — Step 3Tasks
How to propose examination
"I'd like to check a few things — your pulse, blood pressure, the veins in your neck which tell me about fluid levels, listen to your heart and chest, and check your ankles. Each of these tells me how your heart is coping right now."
Deductions
  • Not checking JVP — the single best bedside fluid status marker
  • Not checking weight or daily weight trend
  • Not documenting oedema severity (grade/extent)
  • Not linking examination findings to immediate management changes
🔴 Red
Pulse and BP only; no JVP; no lung auscultation; no oedema grading; findings not linked to management
🟠 Amber
Most examination proposed; JVP mentioned but rationale unclear; weight not checked; some findings not acted upon
🟢 Green
Full targeted examination with rationale; JVP, apex, heart sounds, lungs, oedema, weight, SpO₂; each finding linked to specific management decision
4
Step 4
Do I Need This Investigation?
collapse
BNP is the gateway test in HF. Every investigation should answer a specific question. In HF, the diagnostic pathway is BNP-led; echocardiography defines phenotype (HFrEF vs HFpEF); bloods protect from drug harm; ECG guides arrhythmia management.
InvestigationClinical question it answersWhat result changes management?
BNP / NT-proBNPThe gatekeeper test — rules HF in or out before echo. BNP released by ventricular myocytes under stretch. NICE NG106 pathway: BNP >400 → echo ≤2 wks. BNP 100–400 → echo ≤6 wks. BNP <100 → HF very unlikely.BNP <100 = HF very unlikely — pursue alternative diagnosis. BNP 100–400 = possible HF → echo routine. BNP >400 = probable HF → urgent echo + specialist. Raised BNP in CKD/obesity — adjust interpretation.
Echocardiogram (transthoracic)Defines HF phenotype (HFrEF/HFpEF/HFmrEF), identifies aetiology (valvular, ischaemic, dilated, hypertrophic), quantifies severity (EF%), guides specific treatment. Cannot prescribe disease-modifying HF drugs without echo.EF <40% = HFrEF → ACEi + BB + MRA + SGLT2i mandatory. EF 40–49% = HFmrEF → similar drugs, less evidence. EF ≥50% = HFpEF → SGLT2i + diuretic + consider an MRA too (NG106, Sept 2025) + treat cause. Valvular disease → urgent cardiology for intervention.
12-lead ECGIdentifies AF (most common precipitant), LVH (hypertensive cardiomyopathy), ischaemia/previous MI (ischaemic aetiology), bundle branch block (CRT candidacy — LBBB + EF <35% → CRT may help), QTc prolongation (drug monitoring).AF → rate control + anticoagulate. LBBB + EF <35% → refer for CRT assessment. ST changes → rule out ACS. Normal ECG makes HF less likely but does not exclude it.
U&E + eGFR + K⁺Baseline before ACEi/ARB/MRA. Monitors cardiorenal syndrome. K⁺ determines safety of spironolactone. eGFR determines drug dosing. Electrolytes critical in diuretic therapy.K⁺ >5.0 → caution with ACEi/MRA. K⁺ >5.5 → STOP ACEi/MRA. eGFR <30 → specialist input, reduce doses. Creatinine ↑ >50% on ACEi → stop, seek advice.
FBC (full blood count)Anaemia is a common comorbidity in HF (25–40%) and worsens symptoms independently. Hb <10g/dL worsens exercise capacity and is associated with worse prognosis.Anaemia identified → investigate cause (iron, B12, folate, renal, haemolytic). Consider IV iron in symptomatic HFrEF with iron deficiency (ferritin <100 µg/L or TSAT <20%) AND Hb <150 g/L — the haemoglobin trigger gates eligibility and is the bit most often missed; oral iron does not work in HF. Reduces hospitalisations (AFFIRM-AHF trial).
TFTs (thyroid function)Hypothyroidism causes HF directly. Hyperthyroidism causes AF → HF. Amiodarone (used in HF arrhythmias) causes both hypo- and hyperthyroidism. Should be checked in all new HF and if amiodarone used.Hypothyroidism → levothyroxine; may resolve HF. Hyperthyroidism → treat before optimising HF drugs (BB doses affected by thyroid status).
LFTs + AlbuminHepatic congestion (congestive hepatopathy) is common in right HF — raised ALP, bilirubin. Low albumin = poor nutritional state or protein-losing enteropathy from gut oedema. Also needed before spironolactone.Raised hepatic enzymes → confirm congestive hepatopathy; diurese more aggressively. Low albumin + peripheral oedema → differentiate from HF oedema (important DDx).
HbA1c + glucoseDM is a major HF comorbidity and affects drug choice. SGLT2i are indicated in HFrEF regardless of diabetes — but knowing DM status guides glycaemic management alongside.DM confirmed → SGLT2i have dual benefit (HF + glucose). Pre-DM → lifestyle. Metformin is safe in stable HF (previously avoided — evidence now supports use if eGFR >30).
Chest X-rayCardiomegaly (cardiothoracic ratio >0.5), pulmonary venous congestion, Kerley B lines, pleural effusions, pulmonary oedema (bat-wing shadowing). Useful in acute decompensation to assess severity.Evidence of pulmonary oedema → IV diuretics urgently. Pleural effusions → diuretics + consider thoracocentesis if large. Cardiomegaly alone does not diagnose HF but supports the diagnosis.
🎓 SCA Checkpoint — Step 4TasksRelating to Others
How to explain investigations
"I'd like to do a blood test called BNP — it's released by the heart when it's under strain, so it acts like a 'stress hormone' for the heart. If it's raised, we'll need a scan of the heart urgently."
"The heart scan — the echocardiogram — is crucial because it tells us exactly what type of heart problem we're dealing with, which determines which tablets will help most."
Deductions
  • Not mentioning BNP as the gateway test in new suspected HF
  • Starting treatment before echo result in non-emergency
  • Missing K⁺ monitoring before ACEi/MRA prescription
  • Not explaining the investigation to the patient in plain language
🔴 Red
BNP not mentioned; echo not requested; starts HF drugs without diagnosis confirmed; bloods not ordered
🟠 Amber
BNP requested but NICE urgency pathway not applied; partial blood panel; echo mentioned but rationale not explained to patient
🟢 Green
BNP as gateway with NICE urgency thresholds applied; echo explained in plain language; full blood panel with rationale; each test linked to a management question
5
Step 5
Reaching a Diagnosis — Classification · DDx · Plain Language Explanation
collapse
Heart failure is a syndrome, not a single disease. The phenotype (HFrEF vs HFpEF), aetiology (ischaemic vs non-ischaemic), and NYHA class all determine management. Always explain the diagnosis in plain language — the word "failure" is catastrophically misunderstood.
🗣️ Explaining heart failure in plain language — say something like this

"The term 'heart failure' is misleading — it doesn't mean the heart has stopped or is about to stop. It means the heart muscle isn't pumping as efficiently as it should be. Think of it like a pump that's lost some of its squeeze. Because it can't push blood around as forcefully, fluid can build up in the lungs and legs — which is why you've been breathless and swollen. The good news is that with the right treatment, many people feel significantly better and live well for many years. The treatment doesn't cure it, but it slows it down and improves how you feel."

💬 Addressing the patient's own explanation

"Heart failure means my heart is failing — it's going to stop soon."
"I can completely understand why the words 'heart failure' would sound frightening — it's a terrible name for the condition. What it actually means is that your heart is working less efficiently than it should be, not that it's about to give up. Many people live for many years with heart failure, feeling well and doing the things they love, with the right treatment. The goal of everything we do is to make sure your heart has as much support as possible."

"I feel breathless — surely it must be my lungs, not my heart?"
"That's a really understandable thought — breathlessness does feel like a lung problem. But when the heart isn't pumping efficiently, blood can back up into the lungs and make them feel waterlogged — that's why breathing becomes difficult. The heart and lungs are so closely connected that a heart problem very often shows itself through breathing symptoms first."

5A — HF Classification: phenotype + NYHA + aetiology
I
No limitation
Ordinary activity causes no symptoms
Walking hills, climbing stairs — all fine
II
Slight limitation
Comfortable at rest; symptoms on ordinary exertion
Breathless walking fast or uphill
III
Marked limitation
Comfortable at rest; symptoms on minimal exertion
Breathless dressing, short walks indoors
IV
Symptoms at rest
Unable to carry on any activity without discomfort
Breathless lying flat; in bed or chair
HFrEF — EF <40%
Most common · Most evidence
Reduced ejection fraction — the heart contracts weakly. Ischaemic cardiomyopathy most common cause in UK. Four pillars of treatment: ACEi/ARB, BB, MRA, SGLT2i.
ICD if EF <35% despite optimal meds (SCD risk)
CRT if EF <35% + LBBB on ECG
HFpEF — EF ≥50%
Common · Harder to treat
Preserved ejection fraction — the heart contracts well but is stiff (diastolic dysfunction). Associated with HTN, DM, obesity, AF. No drug has shown clear mortality benefit until SGLT2i.
SGLT2i now indicated in HFpEF (dapagliflozin — DELIVER trial)
Diuretics for symptoms. Treat comorbidities aggressively.
HFmrEF — EF 40–49%
Mid-range · Evolving evidence
Mildly reduced ejection fraction — a heterogeneous group, often transitional (recovering from acute HFrEF or deteriorating HFpEF). NICE recommends treating as HFrEF if LVEF is recovering.
SGLT2i indicated. Consider ACEi/BB/MRA especially if EF recovering.
Specialist guidance often appropriate.
🔍 Differential Diagnosis — conditions that mimic or coexist with HF
ConditionDistinguishing featuresKey difference from HF
COPD / AsthmaHistory of smoking/atopy; wheeze; reversible airflow obstruction; BNP usually <100 in pure COPDNo orthopnoea, no PND, no raised JVP. Spirometry shows obstruction. BNP normal or mildly elevated.
Pulmonary EmbolismPleuritic pain, haemoptysis, risk factors (immobility, malignancy, thrombophilia), Wells score >4Acute onset. No peripheral oedema. D-dimer / CTPA to confirm. Wells score >4 → CTPA urgently.
HypoalbuminaemiaLiver disease, nephrotic syndrome, malnutrition. Oedema but no breathlessness or raised JVP.Oedema without breathlessness. BNP normal. LFTs + albumin + urine ACR to differentiate.
Obesity hypoventilationBMI >35, daytime somnolence, hypercapnia. Breathlessness from reduced chest wall compliance, not fluid.SpO₂ normal lying flat. No PND. BNP may be mildly elevated from obesity alone.
Chronic venous insufficiencyUnilateral or bilateral oedema; varicosities; haemosiderin; no dyspnoea; no JVP elevationOedema without breathlessness. Normal BNP. Echo normal.
PneumoniaFever, purulent sputum, consolidation on CXR, raised CRP/WCCAcute onset. No chronic HF features. CXR and inflammatory markers distinguish. Note: pneumonia can precipitate HF.
🎓 SCA Checkpoint — Step 5TasksRelating to Others
Verbalising diagnosis in plain language
"'Heart failure' is a misleading name — it doesn't mean your heart is about to stop. It means the heart pump isn't as efficient as it should be, so fluid backs up. Think of it like a pump that's lost some of its squeeze."
"I want to directly address the worry that this means you're about to die — many people live well for many years with good treatment. Our aim is to give your heart as much support as possible."
Deductions
  • Using "heart failure" without explaining the term
  • Not distinguishing HFrEF from HFpEF (treatment differs significantly)
  • Not addressing the patient's fear about prognosis/death
  • Missing NYHA class — drives treatment urgency and ACP
🔴 Red
Uses "heart failure" without explanation; doesn't address fear of dying; no phenotype distinction; no NYHA assessment
🟠 Amber
Some lay language; HFrEF vs HFpEF mentioned but not explained; prognosis fear acknowledged but not directly addressed
🟢 Green
Pump/squeeze analogy; "heart failure" term demystified; prognosis fear named and addressed directly; HF phenotype and NYHA class communicated clearly in lay terms
6
Step 6
If Referral Is Needed — What the GP Does Before & During
collapse
Referral in HF is not the end of GP involvement. The GP must initiate treatment before echo is back, communicate the BNP urgency to the echo department, bridge-treat decompensation, and ensure follow-up happens. The gap between referral and specialist appointment is where deterioration occurs.
ScenarioUrgencyWhat GP does before/during referralWhat GP must NOT do
Acute pulmonary oedema / cardiogenic shock999 nowSit patient upright. High-flow O₂. IV access if trained. Reassure. Do NOT give loop diuretic IV unless trained — can cause vasodilation → ↓BP → worse shock.Do NOT give furosemide IV in community without haemodynamic monitoring. Do NOT lie patient flat.
New HF — BNP >400≤2 weeksMark referral as urgent with BNP level. Start loop diuretic for symptom relief (furosemide 40mg). Check baseline U&Es, ECG. Do NOT start ACEi until echo confirms phenotype.Do NOT start ACEi/BB/MRA before echo confirms HFrEF — could harm HFpEF or valve disease patients.
New HF — BNP 100–400≤6 weeksLifestyle advice. Baseline bloods. Symptom diary. Furosemide if symptomatic oedema. Await echo before starting disease-modifying drugs.Do NOT delay referral — echo within 6 weeks is a NICE standard (NG106).
Decompensated known HF (stable obs)1–2 weeksIncrease the loop diuretic per the person's individualised HF action plan / HF-nurse or specialist advice — NICE gives no blanket "double the dose" rule, and the safe increment depends on the current dose, renal function and how dry they already are. Check U&Es within 48h. Identify and treat precipitant (AF rate control, stop NSAID, antibiotics for infection).Do NOT increase diuretic without U&Es follow-up — AKI/hypokalaemia risk. Do NOT miss the precipitant.
EF <35% — ICD/CRT assessmentRoutineEnsure on optimal medical therapy for ≥3 months first (ICD/CRT indication only applies to optimised patients). Refer to cardiology for device assessment. Document ECG (LBBB needed for CRT).Do NOT refer for device without confirming patient is on optimal drug therapy first.
Post-hospital discharge2 weeksMandatory 2-week post-discharge GP review (NICE NG106). Review discharge medications, titration plan, BNP trend, weight, and functional status. Link in with HF nurse specialist.Do NOT let discharge letter sit without acting — post-discharge period is highest risk for re-admission.
🎓 SCA Checkpoint — Step 6TasksGlobal Skills
How to explain referral
"I'm going to refer you for a heart scan called an echocardiogram as a priority — the blood test suggests your heart may be working harder than it should. In the meantime, I'll start you on a water tablet to help with the fluid and arrange a follow-up with you personally within two weeks."
Deductions
  • Starting ACEi/BB/MRA before echo confirms HFrEF
  • Not applying NICE NG106 urgency thresholds for echo
  • Missing mandatory 2-week post-discharge review
  • Not explaining the referral purpose to the patient
🔴 Red
Starts full HF drug regimen before echo; wrong urgency for referral; post-discharge review not mentioned
🟠 Amber
Echo requested but NICE urgency threshold not correctly applied; interim management partial; patient not told what to expect
🟢 Green
BNP threshold applied correctly to echo urgency; interim management (diuretic) initiated; disease-modifying drugs deferred until echo; patient informed; 2-week follow-up arranged
7
Step 7
Management — Expectation · Lifestyle · Drug Selector · Drug Reference · Psychosocial · Follow-Up · Safety-Netting
collapse
7A — Address expectation first: validate → explain → negotiate
🤝
Never start with the drug regimen — address what the patient came in fearing first
1
Validate the fear

The word "heart failure" is terrifying. Acknowledge this explicitly before any clinical discussion.

"I completely understand why the word 'failure' sounds so frightening — it's a terrible name for this condition. I want to take a moment to address that directly before we talk about treatment."
2
Explain with honesty

Be honest about prognosis but emphasise what treatment can achieve. Don't give false reassurance.

"Heart failure is a serious condition that we need to take seriously. But with the right treatment, many people feel significantly better and live well for many years. The goal of everything we do is to give your heart as much support as possible — and to keep you doing the things that matter to you."
3
Negotiate the plan

Offer something today that addresses the immediate concern. Treatment takes weeks — manage this expectation.

"Today I'm going to start you on a tablet to help clear the fluid and make your breathing easier within a few days. The other tablets — the ones that protect your heart long-term — we'll add gradually once we have the scan result, so we can tailor them exactly to you."
7B — Treatment goals: targets tailored to this patient
Treatment goals — HFrEF
Reduce all-cause mortality (4 pillars)Achieve LVEF improvement on treatment Relieve symptoms: breathlessness, oedema, fatiguePrevent HF hospitalisation Achieve euvolaemia — titrate diuretic to drynessHR <70 bpm at rest (once euvolaemic) BP <130/80 mmHgTitrate all 4 pillars to maximum tolerated dose
Motivational language for patients
"Heart failure is serious, but it is very treatable. The four tablets we use together — when taken consistently and at the right doses — can improve how your heart pumps and significantly reduce the risk of you ending up in hospital or dying from this condition. The goal is for you to live well with heart failure, not just survive it."
"Weighing yourself every morning before breakfast is one of the most important things you can do. If your weight goes up by 2 kilograms in 3 days, your body is retaining fluid — that’s your early warning sign to double your water tablet and contact us."
7C — Non-medication management: lifestyle + self-management
Lifestyle — specific targets with mechanism
InterventionTarget / MechanismEvidence
Salt restriction<2g Na⁺/day (≈5g salt). ↓ fluid retention → ↓ diuretic dose needed.↓ hospitalisation risk. Prescribe specifically — not "eat less salt".
Fluid restriction1.5–2L/day in NYHA III–IV only. Not needed in mild HF.Prevents fluid overload in advanced disease. Not beneficial in mild HF.
Daily weighingSame time each morning, same scales, after toilet, before eating. Action plan: ≥2kg in 3 days → increase diuretic.↓ emergency admissions. Empowers patient. Must have a written action plan.
Exercise (cardiac rehab)Supervised exercise training in stable NYHA I–III. ↓ peripheral vascular resistance. ↑ exercise capacity. ↓ sympathetic tone.HF-ACTION trial: ↓ 11% all-cause hospitalisation. Refer to cardiac rehab.
Alcohol cessationAbstinence in alcoholic cardiomyopathy — EF may recover 50% with abstinence. ≤14u/wk maximum.Potentially curative in alcoholic cardiomyopathy. CAGE/AUDIT + cessation referral.
VaccinationsAnnual flu vaccine. Pneumococcal vaccine. COVID-19 boosters. Respiratory infections = major decompensation trigger.↓ infection-related hospitalisations. Check and document vaccination status every review.
7D — Prescribing guide: what to start, in what order, and why
HFrEF and HFpEF require fundamentally different prescribing strategies. HFrEF has four evidence-based pillars that reduce mortality — each must be started, titrated to maximum tolerated dose, and maintained. HFpEF currently has no proven mortality-reducing drug therapy except SGLT2i — treatment focuses on symptom control and underlying causes. Never start a beta-blocker in decompensated or fluid-overloaded heart failure.
HFrEF (≤ 40% EF) — Four Pillars: start all four, titrate all four Each pillar independently reduces mortality. Combination is additive. Not starting one is a clinical decision that must be documented.
Pillar 1 — Start first: ACEi / ARB / ARNI

Start as soon as HFrEF confirmed, haemodynamically stable, and K⁺ <5.0 mmol/L. Reduces all-cause mortality and HF hospitalisation (CONSENSUS, SOLVD trials).

  • Ramipril 1.25mg OD → titrate to 10mg OD (target dose) over weeks. Check BP, eGFR, K⁺ at each step.
  • Candesartan (ARB) if ACEi-intolerant (cough) — 4mg OD → 32mg OD.
  • Sacubitril/valsartan (ARNI) — superior to enalapril in PARADIGM-HF (20% ↓ CV death). Upgrade to ARNI if still symptomatic (NYHA II–III) on ACEi and haemodynamically stable. Washout ACEi 36h before switching to avoid angioedema.
⛔ Never combine ACEi + ARB + ARNI. Do not start if K⁺ >5.0 or eGFR <30. Stop if K⁺ rises >5.5.
Pillar 2 — Start second (once euvolaemic): Beta-blocker

Start only when patient is euvolaemic (no signs of fluid overload). Starting in a wet, decompensated patient causes acute deterioration. Reduces mortality 34% (MERIT-HF, COPERNICUS trials).

  • Bisoprolol 1.25mg OD → titrate to 10mg OD. Most evidence; preferred first choice.
  • Carvedilol 3.125mg BD → 25mg BD (or 50mg BD if >85kg). Alternative with vasodilatory properties.
  • Nebivolol — for elderly patients (>70 years) with HF: 1.25mg OD → 10mg OD (SENIORS trial).
⛔ Never start in decompensated / wet HF. Contraindicated in severe asthma. Do not stop abruptly — rebound deterioration.
Pillar 3 — Add: MRA (Mineralocorticoid Receptor Antagonist)

Offer to EVERYONE with HFrEF (K⁺ <5.0) — NG106's September 2025 update makes all four pillars first-line, so the MRA is no longer reserved for those still symptomatic on ACEi/ARB + BB or for EF ≤35%. Reduces mortality 30% in severe HF (RALES trial) and 37% in mild-moderate HF (EMPHASIS-HF).

  • Eplerenone 25mg OD → 50mg OD — preferred (fewer side effects, no gynaecomastia). Licensed for post-MI HF.
  • Spironolactone 25mg OD → 50mg OD — alternative. Causes gynaecomastia in men (~10%). Check K⁺ + eGFR at 1 week, 1 month, then 3-monthly.
⛔ Do not start if K⁺ >5.0 or eGFR <30. High hyperkalaemia risk when combined with ACEi/ARB — monitor K⁺ at 1 week after starting.
Pillar 4 — Add: SGLT2 inhibitor

Now a 4th pillar in HFrEF — and the only evidence-based mortality-reducing drug in HFpEF. Reduces HF hospitalisation and CV death independently of diabetes status.

  • Dapagliflozin 10mg OD — DAPA-HF: 26% ↓ worsening HF/CV death in HFrEF. DELIVER: benefit in HFpEF.
  • Empagliflozin 10mg OD — EMPEROR-Reduced: 25% ↓ CV death/HF hospitalisation in HFrEF. EMPEROR-Preserved: benefit in HFpEF.
  • Use in HFpEF (EF >40%) — NICE TA902 recommends dapagliflozin; check local formulary.
⚠️ Counsel on sick day rules — stop if vomiting/diarrhoea/surgery (euglycaemic DKA risk). Check eGFR: glucose-lowering effect lost below eGFR 45, but CV benefit persists to eGFR 20.
Symptom control: loop diuretic (not a pillar — for congestion only)

Furosemide or bumetanide — titrate to lowest dose that keeps patient dry. Loop diuretics relieve symptoms of congestion (breathlessness, oedema) but do NOT reduce mortality. They are a symptom-management drug, not a disease-modifying one.

  • Furosemide 20–40mg OD → titrate up to 80–120mg OD (or BD) in resistant oedema. IV if not absorbing orally.
  • Bumetanide 0.5–1mg OD — better GI absorption, useful if furosemide ineffective.
  • Dose down once euvolaemic — over-diuresis causes pre-renal AKI and hypotension, preventing BB uptitration.
  • Weight action plan: ≥2kg in 3 days → the patient takes the pre-agreed extra diuretic dose written in their personal plan (specify the actual dose and duration for THAT patient — not a generic "double it") and contacts the practice/HF nurse. Document in notes and give the written plan.
HFpEF (EF >50%) — prescribing strategy

No ACEi, ARB, or BB have been shown to reduce mortality in HFpEF. Treatment targets symptoms and the underlying cause (AF, HTN, obesity, DM).

  • SGLT2i (dapagliflozin) — only evidence-based mortality-modifying drug in HFpEF (DELIVER, EMPEROR-Preserved). Start unless contraindicated.
  • Loop diuretic — furosemide for symptomatic congestion. Titrate to dryness.
  • Treat the cause: AF rate/rhythm control (target HR <80 in HFpEF); BP <130/80 (ACEi/ARB useful here for BP, not EF); DM optimisation; weight loss.
  • MRA (spironolactone) — reduces HF hospitalisation in HFpEF (TOPCAT trial); consider if K⁺ <5.0 and eGFR >30.
⚙ Interactive Medication Chooser — tick the patient profile, options re-tier live against NICE / BNF
A live, topic-scoped version of the standalone Medication Chooser. The static selector and reference cards below are unchanged.
7E — Medication selection tool — choose patient characteristics for tailored drug recommendations
Tick the patient's relevant characteristics. Recommendations for all four pillars update instantly with tailored drug choices, doses, contraindications, and monitoring. The tool covers HFrEF, HFpEF, and HFmrEF — echo result drives treatment choice.
🫀 HF Phenotype & Severity
✓ Comorbidities & Indications
✗ Contraindications & Cautions
Treatment Recommendation
☑️ Select the patient's EF phenotype above — then tick comorbidities and contraindications for a tailored recommendation
7F — Drug reference cards: the four pillars of HFrEF + loop diuretic + add-on agents
All four pillars are evidence-based mortality-reducing treatments in HFrEF. They are titrated up gradually over weeks-months to target doses. Do not delay starting — each pillar reduces mortality independently. Only loop diuretics are for symptoms alone (no mortality benefit in HFrEF). HFpEF: SGLT2i and consider an MRA (NG106 Sept 2025) + diuretic for congestion + treat comorbidities.
Loop Diuretic
Furosemide · Bumetanide
Symptom control only
SymptomsFuro 20–250mg OD
✓ Role in HF
Symptom relief — reduces pulmonary and peripheral oedema
No mortality benefit — for symptom control only. Never use alone as HF treatment.
Flexible dosing: double dose for 2–3 days if weight gain ≥2kg in 3 days
IV furosemide in hospital for acute decompensation
✗ Cautions
Over-diuresis → AKI → worsening renal function → cardiorenal syndrome
Hypokalaemia → fatal arrhythmias (especially with digoxin)
Hyponatraemia · Gout · Ototoxicity (high doses IV)
⚠ Side effects
Polyuria — patient must know this is expected
Electrolyte disturbance (K⁺, Na⁺, Mg²⁺) — check regularly
Postural hypotension · Thirst · Fatigue
🔬 Monitor
U&Es + electrolytes at 1–2 weeks after any dose change
Daily weight — adjust dose based on weight, not symptoms alone
💬 Counselling

"This tablet will make you pass more urine — that's it working, removing the extra fluid from your body. Take it in the morning so it doesn't disturb your sleep. Weigh yourself every morning and let us know if you gain more than 2 kg in 3 days."

Loop diuretics have NO mortality benefit — symptom control only. They must be prescribed alongside the four pillars, not instead of them. U&Es after every dose change.

Digoxin
Digoxin
✓ Add-on
Add-on62.5–250mcg OD
✓ When to consider
AF + HFrEF: rate control when BB insufficient or contraindicated
Sinus rhythm + HFrEF: add-on if still symptomatic despite 4 pillars — ↓ hospitalisation (DIG trial) but no mortality benefit
Specialist initiation recommended. Very narrow therapeutic window.
✗ Contraindications
WPW syndrome · 2°/3° heart block · Hypertrophic obstructive cardiomyopathy
Hypokalaemia → toxicity risk (diuretics lower K⁺ → potentiates digoxin)
eGFR <30 → reduce dose substantially
⚠ Toxicity signs
Nausea, vomiting, confusion, visual disturbance (yellow halos) = toxicity
Bradycardia, heart block — check ECG if suspected
Digoxin level: target 0.5–1.0 ng/mL (lower range reduces toxicity)
🔬 Monitor
Digoxin level + U&Es + K⁺ at baseline and every 6 months
K⁺ must be maintained >3.5 — loop diuretics lower K⁺ → increases toxicity risk
💬 Counselling

"If you notice nausea, vomiting, seeing yellow halos around lights, or your heart feels very slow — stop the tablet and contact us urgently. These can be signs the dose is too high."

Digoxin toxicity signs = nausea + yellow vision + slow pulse. K⁺ must be normal (diuretics lower it → digoxin toxicity). Narrow therapeutic index — level 0.5–1.0 ng/mL.

7G — Psychosocial impact: driving, work, relationships & planning ahead
🫂
Heart failure changes life — address the real-world impact proactively
Managing HF medications and symptoms is only part of the GP's role. The condition profoundly affects the patient's ability to work, drive, have relationships, and plan for the future. Raising these topics proactively — rather than waiting for the patient to ask — is what distinguishes excellent patient-centred care.
🚗
Driving

DVLA must be notified for: arrhythmias causing symptoms (syncope, VT), ICD implantation (1-month off driving for private licence, 6 months for HGV), severe HF with impaired consciousness or cognitive impairment.

Stable HF alone does not require DVLA notification for private licence. HGV/PCV licences have stricter criteria — refer to DVLA guidance.

"Some aspects of heart failure — particularly if you have a heart device or rhythm problems — may need to be declared to the DVLA. Let me explain what applies to you specifically."
💼
Work & Benefits

NYHA III–IV: likely significantly impaired or unable to work physically. May qualify for PIP, ESA, or Universal Credit. Employer may need Fit Note. Occupational health referral may be appropriate.

Some HF medications (BB) may cause fatigue that affects work performance — important to flag and manage.

"Has the breathlessness or fatigue been affecting your ability to work? There may be financial support we can help you access — and I can write a Fit Note if needed."
💑
Relationships & Sexuality

Sexual activity is equivalent to climbing 2 flights of stairs — safe in NYHA I–II if stable. NYHA III–IV: discuss individually. BB may cause erectile dysfunction. Sildenafil is safe in HF (not with nitrates).

Role reversal (independent → dependent) causes significant relationship strain. Partner may need their own support.

"Heart conditions can affect relationships in lots of ways. Has any of this had an impact on your relationship, or aspects of your relationship that are important to you?"
🧘
Mental Health

Depression affects 20–40% of HF patients and independently worsens prognosis (↑ mortality 2–3x). Anxiety is also very common. Both are underdiagnosed and undertreated.

Screen with PHQ-9/GAD-7 at every significant review. CBT and exercise are evidence-based treatments. SSRIs are safe (avoid TCAs — arrhythmia risk).

"It's very common to feel anxious or low with a diagnosis like this — how has your mood been? I'd like to ask you a few questions about that."
🔮
Advance Care Planning

HF has worse 5-year mortality than many cancers. ACP conversations are appropriate from NYHA III onwards. Gold Standards Framework / DNAR / preferred place of care / anticipatory medications.

Many patients want to discuss end-of-life wishes but are never asked. The Gold Standards Framework Prognostic Indicator: "Would I be surprised if this patient died in the next 12 months?" If no → initiate ACP.

"Some people find it helpful to think about and document their wishes for the future, so their family and doctors know what matters most to them. Is that something you'd feel comfortable talking about today or at a future visit?"
💰
Financial & Practical

Prepayment certificates reduce medication costs. Blue Badge may be appropriate for significant functional limitation. Home adaptations (stair rail, shower seat, ground floor bedroom) may be needed — OT referral.

Social prescribing can connect patients with peer support groups, befriending services, and practical help — particularly important given isolation risk.

"Is there anything practical at home that's becoming difficult? There may be equipment or adaptations that could help, and financial support I can point you towards."
7H — Follow-up schedule: NICE NG106 standards
1
Within 2 weeks of initiating treatment

U&Es + K⁺ (ACEi/MRA). Weight. BP + HR. Symptom response. Titration plan. Sick day rules education.

ACEi/MRA: U&Es at 1–2 weeks
2
Mandatory: 2 weeks post-hospital discharge

NICE NG106 standard. Review discharge medications, titration plan, BNP trend, weight. Link with HF nurse specialist. Check adherence.

NICE mandatory standardHF nurse link
3
Monthly during drug titration

Up-titrate each pillar to target dose. Check U&Es after each dose change. Target: ACEi full dose, BB HR 50–70, spiro 50mg, SGLT2i 10mg.

4
3–6 months: specialist HF clinic review

Repeat echocardiogram if EF borderline. ICD/CRT assessment if EF <35%. BNP trend. NYHA reassessment. ACP if NYHA III–IV.

Echo repeatICD/CRT if EF <35%
5
Annual structured review — all HF patients

NYHA class · LVEF trend · U&E+ACR · HbA1c · BNP · Vaccinations · Medication review · Psychosocial · ACP update · Cardiac rehab referral if not done

7I — Monitoring: electrolytes, renal function & haemodynamic targets

Memory rule for HF monitoring

ACEi / ARB / ARNI / MRA → U&Es within 1–2 weeks of each dose change  |  Loop diuretic change → U&Es within 1–2 weeks  |  All HF patients → annual structured review  |  Post-hospital discharge → GP review within 2 weeks (NICE mandatory)

DrugTestTimingAction threshold
ACEi / ARB / ARNIU&E + K⁺ + eGFR1–2 weeks post changeK⁺ >5.5 → STOP. Creatinine >30% ↑ → stop + specialist. K⁺ 5.0–5.5 → halve dose.
MRA (spiro/eplere)K⁺ + eGFR + Na⁺1 week then 1 monthK⁺ >5.5 = STOP. K⁺ >5.0 → halve dose. eGFR <30 → stop/seek advice.
Loop diureticNa⁺ + K⁺ + eGFR1–2 weeks post changeK⁺ <3.5 → supplement or reduce loop diuretic. Na⁺ <130 → stop urgently.
SGLT2ieGFR2–4 weeks post-starteGFR <20 → stop (insufficient benefit, AKI risk). Withhold during sick day.
DigoxinDigoxin level + U&E + K⁺6-monthlyLevel >1.0 ng/mL → reduce dose. K⁺ <3.5 → urgent correction (toxicity risk).
Beta-blockerHR + BPBefore each dose increaseHR <50 → do not increase, reduce. SBP <90 → withhold ACEi/BB.
TargetGoalNotes
Heart rate50–70 bpm (sinus rhythm)BB titrated to achieve this. Below 50 = reduce BB. AF: rate <100 target.
BP (HFrEF)SBP 100–130 mmHgSBP <90 = withhold ACEi + BB. SBP <80 = 999 (cardiogenic shock).
K⁺4.0–5.0 mmol/LToo low → arrhythmia (esp with digoxin). Too high → stop ACEi/MRA.
eGFR / CreatinineCreatinine rise ≤30%>30% rise on ACEi → stop + seek advice. Up to 30% is acceptable.
WeightStable (±1kg/day)>2kg in 3 days → take the extra diuretic dose specified in their individualised plan + contact GP/HF nurse. Daily self-monitoring essential.
BNP / NT-proBNPFalling trendRising BNP on treatment = poor response → specialist review. Used to guide intensification.
7J — Safety-netting: exact phrases + when to call 999

⚠ Three scenario-specific phrases — use these verbatim

🔴 Emergency — all HF patients
"If you develop severe breathlessness at rest that's getting rapidly worse, you feel faint or collapse, you develop chest pain, or your lips or fingers turn blue — call 999 immediately. Do not drive yourself. Do not wait to ring us."
Acute pulmonary oedema and cardiogenic shock can kill within hours. Patient-activated 999 is the only safe response. "Seek help" is not specific enough.
💊 Weight monitoring action plan
"Weigh yourself every morning — same time, same scales, after the toilet, before eating. If your weight goes up by 2 kg or more over 3 days, double your water tablet dose for 2 days and call us. If it keeps rising, call 999."
Early self-management of fluid retention prevents emergency admission. This must be given in writing, not just verbally — a written HF action plan card reduces hospitalisations significantly.
🟠 Sick day rules — SGLT2i and diuretics
"If you're vomiting, have severe diarrhoea, can't eat or drink, or are having surgery — stop your SGLT2 inhibitor [name] and your water tablet temporarily. If you feel unwell or dizzy, call us or go to A&E. Restart once you've recovered and are eating and drinking normally."
Sick day rules prevent AKI and DKA. Must be given in writing and as a card. This is a patient safety-critical intervention in polypharmacy HF.
Within 1–2 weeksU&Es after drug initiation / dose change
2 weeks post-dischargeMandatory GP review (NICE NG106)
Daily self-monitoringWeight chart + action plan card given to patient
📋 SCA Consultation Scorecard — self-assess your heart failure consultation
Heart Failure — SCA Consultation Scorecard
Based on the official SCA Consultation Tool · RAG self-assessment · Use after every practice consultation
0/ 33 pts
🌐
Global Skills
How you consult — structure, language, responsiveness
0/7
📋
Tasks
Data gathering, diagnosis, clinical management
0/15
🤝
Relating to Others
Communication, rapport, shared decision making
0/11
RAG Self-Assessment — use this to evaluate each item above
🔴 Red — not achieved
Item clearly missed or done poorly — wrong drug, no safety-net, prognosis fear not addressed, started BB in acute decompensation. A trained assessor would mark this absent.
🟠 Amber — partially achieved
Item attempted but incomplete — ICE asked but not explored; 4 pillars named but SGLT2i missed; safety-net given but 999 not named; diagnosis explained but jargon used. Partial marks.
🟢 Green — fully achieved
Item clearly and competently demonstrated. Pump/squeeze analogy used; wife fear addressed by name; SGLT2i for all phenotypes stated; weight action plan given in writing. Assessor marks present.
011172533
Fail
Borderline
Pass
Strong pass
📋
Complete the checklist above to see your score interpretation and feedback
"Doctor, I've been looking things up online and I think I might have heart failure. I'm terrified."
Who you are

68yo retired teacher. Lives alone since wife died 2 years ago. Progressive breathlessness over 3 months — now can't climb stairs without stopping. Sleeps with 3 pillows. Ankles swollen. GP has ordered BNP (result: 520 pg/mL). Referred for today's consultation.

Hidden agenda

Wife died of "heart failure" 2 years ago — deteriorated rapidly in final months, died in hospital. You believe "heart failure = death." You are terrified of the same fate. You came hoping to be told it's something else. You have not told your daughter because you don't want to worry her.

Symptoms if asked
  • Breathless climbing stairs (NYHA III)
  • 3 pillows at night (orthopnoea)
  • No PND (yet)
  • Both ankles swollen — worse evenings
  • Fatigue — can't do garden anymore
  • Taking ibuprofen for knee pain (OTC)
Psychosocial + bonus details
  • Lives alone — daughter lives 2 hours away
  • Drives — uses car for everything
  • Very low mood since wife's death
  • Doesn't want to "be a burden" to daughter
  • Has not updated his will or discussed wishes
  • Takes ibuprofen — only reveals if asked about medications
"My wife had heart failure and she died within a year of diagnosis. Am I going to die the same way? Why can't you just tell me the truth?"

Resolution: Accept plan only when: (1) wife's death acknowledged by name and prognosis fear addressed directly and honestly, AND (2) ibuprofen identified and stopped, AND (3) specific follow-up date named. Isolation/mood rewards observant candidates who ask about support at home.

🏥
Clinic Quick Reference
Heart Failure — Clinical Decision Framework
NICE NG106 · CKS 2023 · First Presentation & Review
expand
🚦 1 — Triage System
Suspected or known Heart Failure — haemodynamics FIRST, then BNP, then phenotype
🔴 999 Now
  • Acute pulmonary oedema (SpO₂ <94%, pink frothy sputum, severe dyspnoea at rest)
  • Cardiogenic shock (SBP <90, cold/clammy, oliguric, confused)
  • ACS precipitating HF (chest pain + new breathlessness → 999 + aspirin 300mg)
  • Haemodynamically unstable arrhythmia (VT, rapid AF with hypotension)
  • NYHA IV — new or rapidly worsening at rest
Sit upright · O₂ · IV access · 999 · Do NOT give IV furosemide without monitoring
🟠 Urgent — same-day / days
  • BNP >400 → echo ≤2 weeks (NICE NG106)
  • Decompensation: worsening oedema, ≥2kg weight gain in 3 days, stable obs
  • AKI on HF treatment (Cr ↑>50% or K⁺ >6.0) → same-day U&Es + review
  • New AF in known HF → rate control + anticoagulate + decompensation risk
  • BNP 100–400 → echo ≤6 weeks
Furosemide · U&Es · Treat precipitant · Do NOT start ACEi/BB/MRA before echo
🟢 Routine GP
  • Stable known HF — annual structured review
  • Drug titration (up-titrate 4 pillars to target doses)
  • BNP <100 → HF very unlikely, pursue alternative diagnosis
  • Post-hospital discharge (mandatory 2-week GP review — NICE NG106)
  • NYHA I–II stable, medication optimisation
Optimise 4 pillars · Monitor U&Es · Lifestyle · Weight action plan
🔬 2 — Diagnostic Pathway
BNP-led pathway — NICE NG106
Suspected HF → BNP / NT-proBNP first (gateway test)
BNP <100 → HF very unlikely. Pursue DDx (COPD, PE, anaemia, obesity).
BNP 100–400 → Possible HF. Echocardiogram within 6 weeks.
BNP >400 → Probable HF. Echocardiogram within 2 weeks. Start furosemide for symptoms now.
Echo confirms phenotype: EF <40% = HFrEF (all 4 pillars offered) · EF 40–49% = HFmrEF (treat as HFrEF) · EF ≥50% = HFpEF (consider MRA + SGLT2i, NG106 2025, + diuretic)
⛔ Do NOT start ACEi/BB/MRA before echo confirms HFrEF — could harm HFpEF or valvular disease
Key investigations with rationale
U&E + eGFR + K⁺ — baseline before ACEi/MRA. K⁺ drives MRA safety.
FBC — anaemia worsens HF (25–40%). IV iron if iron-deficient HFrEF.
TFTs — hypothyroidism causes HF. Hyperthyroidism → AF → HF.
ECG — AF (most common precipitant), LBBB (CRT candidacy if EF <35%), LVH.
HbA1c — DM affects SGLT2i choice and glycaemic co-management.
LFTs + Albumin — congestive hepatopathy; low albumin → DDx oedema.
CXR — cardiomegaly, pulmonary venous congestion, Kerley B lines, effusions.
BNP caveats: Raised in CKD and obesity (adjust interpretation). Normal BNP does not exclude HFpEF. Falling BNP on treatment = good response. Rising BNP despite treatment = escalate.
📊 3 — Key Numbers
BNP <100
HF very unlikely — pursue DDx
BNP 100–400
Echo ≤6 weeks (NICE NG106)
BNP >400
Echo ≤2 weeks — urgent
EF <40%
HFrEF → all 4 pillars
EF 40–49%
HFmrEF → treat as HFrEF if recovering
EF ≥50%
HFpEF → consider MRA + SGLT2i (NG106 2025) + diuretic + treat cause
EF <35%
ICD + CRT if LBBB (after 3 months optimal meds)
K⁺ >5.5
STOP ACEi/MRA immediately
≥2kg/3days
Extra diuretic per individualised plan + call GP
Cr ↑ >30%
Stop ACEi + seek specialist advice
2 weeks
Mandatory post-discharge GP review (NICE)
SGLT2i all
Dapagliflozin for ALL HF phenotypes
💊 4 — Medication Decision & Choice
HFrEF (EF <40%) — 4 pillars, all after echo confirmed
Pillar 1 → ACEi (Ramipril) or ARB if cough, or ARNI (sacubitril-valsartan) if stable. U&Es 1–2wks. 36h washout before ARNI. ↓mortality 23%.
Pillar 2 → Bisoprolol — START ONLY when euvolaemic. Never in acute decompensation. HR target 50–70. ↓mortality 34%.
Pillar 3 → Spironolactone (or eplerenone post-MI/gynaecomastia). K⁺ <5.0 to start. U&Es at 1 week. K⁺ >5.5 = STOP. ↓mortality 30%.
Pillar 4 → Dapagliflozin 10mg OD — ALL HF phenotypes. Sick day rules. eGFR at 2–4 weeks. ↓CV death/worsening HF 26% (DAPA-HF).
Symptoms → Furosemide — symptom control only, NO mortality benefit. Double if ≥2kg/3days. U&Es after every dose change.
⚠ HFpEF UPDATED (NG106, Sept 2025): consider an MRA AND an SGLT2i — the MRA is the new part. Read it as "consider", not "offer": the HFpEF evidence is for symptoms/hospitalisation rather than a clear mortality signal. ACEi/BB still need their own indication (HTN, AF rate, post-MI). ⛔ BB only when euvolaemic.
Drug modifications by comorbidity / contraindication
Asthma → avoid BB. Consider ivabradine for HR if sinus rhythm and HR >75. ACEi/MRA/SGLT2i still OK.
CKD eGFR <30 → specialist input. Avoid MRA. Reduce ACEi dose. SGLT2i avoid if eGFR <20. Apixaban if AF coexists.
K⁺ >5.0 → avoid/stop MRA. Caution with ACEi up-titration. Recheck U&Es urgently. Consider Lokelma to enable MRA.
ACEi cough → switch to ARB (candesartan). Same renal + cardiac protection. Do NOT give ACEi + ARB together.
Post-MI → Eplerenone preferred over spironolactone (EPHESUS trial). Start 3–14 days post-MI.
Gynaecomastia on spiro → switch to eplerenone. Same mortality benefit, no anti-androgenic SE. Do NOT stop the MRA class.
DM → SGLT2i dual benefit (HF outcomes + HbA1c). Metformin safe if eGFR >30. Sick day rules essential.
Stable on ACEi → consider ARNI switch. Sacubitril-valsartan ↓mortality 20% vs enalapril (PARADIGM-HF). 36h washout from ACEi first.
⚠ 5 — Safety Netting & Follow-Up
🔴 Emergency — all HF patients
"If you develop severe breathlessness at rest that is rapidly getting worse, feel faint or collapse, have chest pain, or your lips or fingers turn blue — call 999 immediately. Do not drive yourself. Do not wait to ring us first."
⚖️ Weight monitoring action plan (give in writing)
"Weigh yourself every morning — same time, same scales, after the toilet, before eating. If your weight goes up by 2kg or more over 3 days, double your water tablet dose for 2 days and call us. If it keeps rising despite that, call 999."
🟠 Sick day rules — SGLT2i + diuretics
"If you are vomiting, have severe diarrhoea, can't eat or drink, or are having an operation — stop your SGLT2 inhibitor and your water tablet temporarily and call us. Restart once you have recovered and are eating and drinking normally."
Follow-up schedule — NICE NG106
1
1–2 weeks after drug start/change: U&Es + K⁺ + BP + HR. Weight. Symptom response. Titration plan.
2
2 weeks post-hospital discharge: NICE NG106 mandatory. Medications · BNP trend · Weight · HF nurse link · Adherence.
3
Monthly during titration: Up-titrate each pillar to target dose. U&Es after each change. Target: ACEi full dose, BB HR 50–70, spiro 50mg, SGLT2i 10mg.
4
3–6 months specialist: Repeat echo if EF borderline. ICD/CRT if EF <35%. BNP trend. NYHA reassessment. ACP if NYHA III–IV.
5
Annual structured review: NYHA · BNP · U&E+ACR · HbA1c · Vaccinations · Medication review · Psychosocial · ACP update · Cardiac rehab
📌 Written HF action plan reduces hospitalisations 30–40%. Sick day rules card essential. Digoxin toxicity = nausea + yellow halos + bradycardia → 999.
🔬 6 — Monitoring & Safety
DrugTestTimingAction threshold
ACEi / ARB / ARNIU&E + K⁺ + eGFR1–2 weeks post each changeK⁺ >5.5 → STOP. Cr ↑>30% → stop + specialist. K⁺ 5.0–5.5 → halve dose + recheck 1 week. Up to 30% Cr rise acceptable.
MRA (spiro/eplere)K⁺ + eGFR + Na⁺1 week then 1 monthK⁺ >5.5 = STOP immediately. K⁺ >5.0 → halve dose. eGFR <30 → stop + seek advice. Then 3-monthly.
Loop diureticNa⁺ + K⁺ + eGFR1–2 weeks post changeK⁺ <3.5 → supplement or reduce loop. Na⁺ <130 → stop urgently. Daily weight self-monitoring by patient.
SGLT2ieGFR2–4 weeks post-starteGFR <20 → stop. Withhold on sick days (vomiting, surgery, fasting). No routine glucose monitoring needed in non-DM.
DigoxinLevel + K⁺ + U&EEvery 6 monthsLevel >1.0 ng/mL → reduce dose. K⁺ <3.5 → urgent correction (loop diuretics lower K⁺ → toxicity). Toxicity: nausea + yellow vision + bradycardia.
Beta-blockerHR + BPBefore each dose increaseHR <50 → do not increase, reduce. SBP <90 → withhold ACEi + BB. Target HR 50–70 in sinus rhythm.
All HF patientsBNP + NYHA + weightAnnual + each decompensationRising BNP on treatment → specialist review. NYHA deterioration → escalate drugs, consider ICD/CRT/ACP. Weight ↑ >2kg/3days → action plan.
999 red flags: Acute pulmonary oedema · Cardiogenic shock (SBP <90, cold/oliguric) · ACS precipitating HF · Haemodynamically unstable VT/AF · NYHA IV rapidly worsening
🛡️ Safeguarding: Cognitive impairment from low CO (capacity for drug decisions) · Carer burden · Medication mismanagement · Depression (PHQ-9) · ACP for NYHA III–IV · Social isolation (missed decompensation)
🎓
SCA Exam Quick Reference
SCA Consultation Blueprint
Tasks · Relating to Others · Global Skills · RAG guide
expand
🕐 12-Minute Consultation Flow — with Domain Scoring
0–2 min
Open & ICE
"I can see from the letter you've been having breathlessness over the past few weeks..."
"Tell me in your own words how this has been affecting your day-to-day life."
"What does the term 'heart failure' mean to you? What are you most frightened of?"
Relating to OthersGlobal Skills
✗ Asking info in letter · Closed Qs first · Not addressing "heart failure" fear
2–5 min
Safety Screen
"Before anything else — is your breathing manageable right now, or is it getting rapidly worse?"
Name red flags aloud: acute dyspnoea · chest pain · palpitations · syncope
NSAID screen — ibuprofen is a major precipitant
Precipitant: infection? missed meds? excess salt? new AF?
TasksGlobal Skills
✗ Missing AKI / cardiogenic shock signs · Not naming red flags aloud
5–7 min
Context & Risk
NYHA class from function: "What can you manage now vs 3 months ago?"
Precipitant: NSAID · missed meds · AF · infection · salt/fluid
Psychosocial: lives alone? carer? mood? driving? ACP?
Medications: NSAID, CCB, glitazone — must be found and stopped
TasksRelating to Others
✗ No NYHA assessment · Missed NSAID · No psychosocial context
7–10 min
Explain & Negotiate
"'Heart failure' is a terrible name — it doesn't mean your heart is about to stop. Think of it like a pump that's lost some of its squeeze."
"Today I'll start a tablet to clear the fluid and make breathing easier. The protective tablets we'll add once we have the scan result, so we get the right ones for you."
Address wife's death / prognosis fear directly and honestly
TasksRelating to Others
✗ Starting ACEi/BB/MRA before echo · Not addressing death fear · Jargon
10–12 min
Plan & Close
"If breathing gets suddenly much worse at rest — call 999. Not the surgery."
"Weigh yourself every morning. ≥2kg in 3 days — double the water tablet and ring us."
Sick day rules for SGLT2i · ACP if appropriate · Driving (ICD?) · Mood screen · "Anything else?"
TasksRelating to OthersGlobal Skills
✗ No weight plan · No sick day rules · No psychosocial · Vague safety-net · No close question
🔴🟠🟢 RAG Scoring — All 3 Domains
Tasks Domain
🟢
BNP pathway + echo urgency correct · 4 pillars named · SGLT2i all EF types · U&Es post drug changes · Weight action plan · Sick day rules · Mandatory 2-week post-discharge review
🟠
Drug plan reasonable but SGLT2i missed · Echo urgency threshold not applied correctly · Weight plan mentioned but not explained · Post-discharge review not mentioned
🔴
Starts ACEi/BB/MRA before echo confirmed · Starts BB in acute decompensation · No SGLT2i · No safety-net · No follow-up plan
Relating to Others
🟢
Expectation addressed first · "HF" explained as pump/squeeze · Wife's death fear addressed honestly · ICE throughout · Psychosocial (ACP, mood, driving, isolation) · Closes with "anything else?"
🟠
ICE at start but not revisited · Wife acknowledged but not explored · Some psychosocial · Closes without checking for more concerns
🔴
Jumps to drug regimen · "Heart failure" not explained · Wife's death not named · No ICE · No psychosocial · No ACP consideration
Global Skills
🟢
Reads letter first · Open Q leads · Progresses efficiently · Data gathering complete by 6–7 min · Clear language · Responsive to patient cues · Recognises NSAID as precipitant
🟠
Some structure but overruns; some jargon; misses one key cue (NSAID or isolation or low mood)
🔴
Asks info from letter · Rigid tick-box · Jargon throughout · Data gathering not complete · Misses NSAID precipitant entirely
💬 Key Phrases — ICE, Diagnosis & Plan
💭 Ideas
"What does the term 'heart failure' mean to you? Has anyone explained what's actually happening with your heart?"
😟 Concerns — address wife's death
"You mentioned your wife had heart failure — I can only imagine how frightening that must be for you now. What specifically are you most afraid of?"
🎯 Expectations
"Were you hoping I could reassure you this isn't heart failure — or were you hoping for a plan to tackle it head-on? Let me know what would feel most helpful today."
🗣️ Lay diagnosis — pump analogy
"Heart failure is a terrible name — it doesn't mean your heart has stopped or is about to. Think of it like a pump that's lost some of its squeeze. It can't push blood as forcefully, so fluid backs up — that's why you're breathless and swollen."
💊 Plan — today vs after echo
"Today I'll start a tablet to clear the fluid and help your breathing within a few days. The protective tablets — the ones that really strengthen the heart long-term — we'll add once the scan tells us exactly what type of heart problem this is, so we can tailor them to you."
✅ Closing
"Weigh yourself every morning. If breathing gets suddenly much worse — call 999. I'll personally review you in 2 weeks. Is there anything else worrying you that we haven't talked about today?"
🚫 9 Danger Zones — Instant Deductions
Asking info already in referral letter
→ "I can see from the letter your breathlessness has been worsening..."
Starting ACEi/BB/MRA before echo
→ Furosemide for symptoms only — wait for echo to confirm phenotype
Starting BB in acute decompensation
→ BB only when euvolaemic — initiation in fluid overload worsens HF
Not mentioning SGLT2i for all EF types
→ SGLT2i (dapagliflozin) now indicated in HFrEF AND HFpEF AND HFmrEF
Missing NSAID as precipitant
→ Always ask about ibuprofen/naproxen — major decompensation cause
Not addressing "heart failure" fear
→ Explain: pump/squeeze analogy. Address wife's death directly.
No weight monitoring / action plan
→ "Weigh every morning — ≥2kg in 3 days, take the extra water tablet we've written down for you and call us"
No sick day rules for SGLT2i/diuretics
→ Mandatory patient education — withhold in vomiting/surgery/fasting
No ACP / depression / isolation screen
→ PHQ-9 in HF. ACP from NYHA III. "Is there support at home for you?"
💊 Drug Quick-Pick (post-echo)
HFrEF (EF <40%) — Pillar 1
ACEi/ARB/ARNI
U&Es 1–2wks
HFrEF — Pillar 2 (euvolaemic only)
Bisoprolol
HR target 50–70
HFrEF — Pillar 3 (K⁺ <5.0)
Spironolactone
K⁺ >5.5 = STOP
ALL HF phenotypes — Pillar 4
SGLT2i (Dapa)
Sick day rules
Symptoms / fluid overload
Furosemide
No mortality benefit
⛔ No ACEi/BB/MRA before echo · BB only when euvolaemic · SGLT2i for ALL EF types
Reviewed: July 2026 · citations verified against current NICE / UK guidance