GI Β· Full case

Dyspepsia

NICE CG184 CKS 2024
Dy
Dyspepsia Β· Clinical Reasoning Framework v2
GP & SCA Β· NICE CG184 / NG12 / CKS Dyspepsia 2023
Age 55Threshold for OGD β€” dyspepsia with any alarm feature regardless of age; new dyspepsia β‰₯55 with no prior investigation
Test firstH. pylori stool antigen BEFORE starting PPI β€” eradication is cheaper and curative
2 weeksStop PPI before H. pylori testing β€” PPIs suppress urease activity causing false negatives
4 weeksStop antibiotics before H. pylori testing β€” antibiotics suppress H. pylori directly
4–8 weeksPPI trial duration for uninvestigated dyspepsia (no alarm features, age <55)
~90%H. pylori eradication rate with 7-day triple therapy in low-resistance areas
>20%Local clarithromycin resistance rate β†’ use bismuth quadruple therapy first-line
2WWDysphagia (any age) Β· unexplained weight loss + upper GI symptoms Β· age β‰₯55 + treatment-refractory dyspepsia
πŸ“‹ Clinical Stem β€” Dyspepsia Β· New Problem Appointment
A patient presents with upper gastrointestinal symptoms including epigastric pain, heartburn, or bloating β€” requiring systematic assessment to distinguish functional dyspepsia from peptic ulcer disease, GORD, and upper GI malignancy.
"Mr P, a 48-year-old accountant, presents with a 3-month history of intermittent burning epigastric pain and heartburn, worse after meals and at night. He has been taking over-the-counter antacids which help temporarily. He mentions he has been under a lot of work stress lately and wonders if that is contributing. He adds, almost as an aside, that he has lost 'maybe a couple of kilograms' but attributes this to not eating as much because of the pain."
Dyspepsia is among the most common presentations in UK general practice, accounting for 5% of all consultations. The diagnostic challenge is distinguishing functional dyspepsia and GORD (the majority) from peptic ulcer disease (H. pylori-related), coeliac disease, and β€” critically β€” upper gastrointestinal malignancy. Unexplained weight loss with upper GI symptoms is a NICE NG12 2WW criterion that must not be missed.
Scenario A β€” Functional Dyspepsia / GORD Age <55, no alarm features, burning epigastric pain and heartburn, worse post-meals and lying flat, improves with antacids, no weight loss. Management: H. pylori test; PPI trial 4–8 weeks; lifestyle modification.
Scenario B β€” H. pylori-Related Peptic Ulcer Epigastric gnawing pain, worse 1–2 hours post-prandially, relieved by food or antacids, wakes from sleep. Positive H. pylori stool antigen. Management: 7-day triple eradication therapy; confirm eradication at 4–6 weeks.
Scenario C β€” Upper GI Malignancy (2WW) Age β‰₯55 with new-onset dyspepsia and unexplained weight loss, or dysphagia at any age, or iron deficiency anaemia with epigastric symptoms. Management: 2WW upper GI endoscopy within 2 working days.
Scenario D β€” Coeliac Disease Masquerading as Dyspepsia Young adult, epigastric discomfort, bloating, fatigue, iron deficiency anaemia, family history of coeliac. Anti-TTG IgA positive. Management: gastroenterology referral for duodenal biopsy before starting GFD.
Scenario E β€” NSAID / Medication-Induced Dyspepsia Patient on regular NSAIDs, aspirin, or corticosteroids with new epigastric pain. Management: stop or substitute NSAID; add PPI for gastroprotection; H. pylori test β€” NSAID + H. pylori dramatically increases ulcer risk.
Key variables to adapt for: Age and sex; symptom character (burning vs gnawing vs pressure); weight loss; dysphagia; relationship to meals; NSAID/aspirin/anticoagulant use; smoking and alcohol; family history of GI cancer; response to antacids.
Steps:
1
Step 1
History Taking β€” Open Question First Β· Targeted Questions Β· ICE Β· Psychosocial Context
β–²collapse
The history is the most powerful tool in dyspepsia. The character of the pain, its relationship to meals and posture, associated symptoms, medication history, and alarm features will together determine whether this patient needs reassurance and a PPI trial or an urgent 2WW referral today. Dyspepsia is the symptom β€” not the diagnosis. Your job is to differentiate functional dyspepsia and GORD (the majority) from peptic ulcer disease, coeliac, and β€” critically β€” upper GI malignancy. Never miss alarm features; they transform a routine prescription into an urgent referral.
πŸŽ“ Consultation opener β€” use available information first
"Mr P, I can see from the notes you've been having some pain in your upper tummy and heartburn over the last few months β€” I'd like to hear more about what's been going on from your point of view. Can you tell me in your own words what you've been experiencing?"
The case card already tells you there is epigastric pain and heartburn. Beginning with this acknowledgement avoids asking the patient to repeat themselves and directly scores the Global Skills mark for using available data before re-asking for information.
1A β€” Open question first, then targeted history
Question to askWhy it matters clinicallyChanges what?
🟒 OPEN QUESTION β€” always start here"Tell me about this pain and heartburn β€” can you describe it in your own words?" Allows patient to volunteer alarm features (weight loss, dysphagia) and concerns (cancer) spontaneously. In dyspepsia, patients often downplay the most clinically significant symptoms β€” weight loss in particular is frequently mentioned only in passing if not directly invited. An open start scores the Global Skills opening mark.In the SCA, many candidates move directly to "How long have you had it?" β€” this misses the patient's unprompted narrative and loses both the Global Skills and Relating to Others marks. DDxAlarm features
Site and radiation"Where exactly is the pain? Does it go anywhere β€” your back, your chest, your shoulder?" Epigastric = GORD/peptic/functional. Radiation to back = pancreatitis or posterior duodenal ulcer. Radiation to jaw or left arm = cardiac (do not miss MI in upper abdominal pain). Retrosternal = oesophagitis or oesophageal spasm. RUQ = biliary. Truly central = functional or mesenteric.Upper abdominal pain with radiation to jaw or left arm in a patient over 50 requires an ECG before endoscopy. Cardiac chest pain presenting as epigastric pain is a common diagnostic trap. DDxTriage
Character and quality"Is it burning, gnawing, sharp, or a pressure feeling? Does it come in waves or is it constant?" Burning = GORD / gastritis. Gnawing or hunger-like = duodenal ulcer (classic: pain relieved by food, returns 1–2 hours later). Pressure or fullness = functional dyspepsia or gastroparesis. Constant severe pain = sinister β€” does not fit the typical dyspepsia pattern; investigate urgently.A sudden change from intermittent to constant severe epigastric pain suggests peptic ulcer penetration or perforation β€” do not dismiss this as worsening GORD. DDxManagement
Relationship to meals, food, and position"Does it come on during meals, straight after, or 1–2 hours later? Does lying flat or bending over make it worse?" GORD: worse lying flat, bending forward, large meals, late evening. Duodenal ulcer: pain 1–2 hours post-prandial, relieved by food or antacids, may wake from sleep at 2am. Gastric ulcer: pain worse with food (unlike duodenal). Biliary: colicky pain 30–60 min post fatty meal. Functional: variable, no consistent food-symptom relationship.Ask specifically about nocturnal symptoms β€” pain waking the patient from sleep at 2–3am is highly specific for duodenal ulcer and should prompt H. pylori testing and OGD consideration. DDxInvestigations
Alarm feature: Dysphagia"Have you had any difficulty swallowing at all β€” either with solids or liquids?" NICE NG12: dysphagia at any age = 2WW upper GI cancer referral regardless of any other features. This is a non-negotiable alarm feature. Even if the patient describes what sounds like functional dysphagia (food sticking momentarily), refer urgently. Oesophageal cancer presents with progressive dysphagia from solids to liquids.Never dismiss dysphagia. Do not await investigation results or offer a PPI trial in the presence of dysphagia β€” refer on the day of recognition. 2WW referral
Alarm feature: Weight loss"Have you noticed any unintentional weight loss? Have you been weighing yourself? Has your appetite changed?" NICE NG12: unexplained weight loss with upper abdominal symptoms = 2WW upper GI cancer referral in patients β‰₯40. This includes gastric, oesophageal, and pancreatic cancer. Quantify weight loss in kg over how many weeks. Patient attribution ("I've been eating less because of the pain") does not negate the requirement for 2WW referral β€” the weight loss itself is the alarm feature.In the SCA, patients frequently attribute weight loss to reduced appetite from the pain β€” do not accept this explanation without referring. The weight loss is the alarm; its cause is for the specialist to determine. 2WW referral
Alarm feature: Vomiting (persistent) / haematemesis"Have you been vomiting? Have you seen any blood when you've been sick?" Persistent vomiting = NICE alarm feature for upper GI cancer referral. Haematemesis = emergency β€” hospital admission. Coffee-ground vomit = upper GI bleed, typically peptic ulcer or oesophageal varices. Even a single episode of haematemesis requires same-day hospital assessment.Haematemesis, however trivial the patient makes it sound, requires the same urgency as frank rectal bleeding β€” do not offer PPI and routine follow-up. Emergency
Alarm feature: Unexplained anaemia / fatigue"Have you been feeling more tired than usual? Any episodes of dizziness or breathlessness on exertion?" Iron deficiency anaemia in the context of upper GI symptoms may indicate an occult upper GI bleed from peptic ulcer, coeliac, or malignancy. NICE NG12: IDA in men of any age or post-menopausal women warrants 2WW referral. Profound fatigue + epigastric symptoms + young woman = consider coeliac disease.Always correlate the FBC result with the clinical story β€” an Hb of 108 g/L in a 55-year-old man with epigastric symptoms is a 2WW criterion, not an incidental finding. 2WW / Investigate
Medication history β€” NSAIDs, aspirin, steroids, bisphosphonates"What regular medicines do you take? Any ibuprofen, aspirin, or anti-inflammatory tablets β€” even bought over the counter?" NSAIDs are the most common iatrogenic cause of peptic ulceration. The combination of NSAID + H. pylori is synergistically dangerous β€” risk of ulcer complications is 60Γ— that of neither factor. Bisphosphonates cause oesophagitis. Corticosteroids mask pain of perforation. Always ask about OTC analgesics β€” patients do not consider these "medicines."If NSAIDs are identified: stop or switch to paracetamol; if NSAIDs unavoidable, add full-dose PPI; test for H. pylori and eradicate regardless of symptoms. DDxManagement
Previous investigations, treatments, and response"Have you ever had a camera test on your stomach? Have you tried any tablets for this before β€” antacids, Gaviscon, or omeprazole?" Previous OGD findings fundamentally alter management β€” a prior normal OGD reduces but does not eliminate cancer risk for future symptoms. Prior H. pylori treatment: check for eradication; recurrence possible. Prior PPI response supports GORD/functional; lack of response should prompt further investigation. Document antacid use β€” it implies the patient has been managing significant symptoms for longer than they are now presenting.A patient taking daily OTC Gaviscon for months before consulting is telling you the symptoms have been troubling them significantly β€” acknowledge this; it changes the conversation about duration and severity. DDxManagement
Family history, smoking, and alcohol"Is there a family history of stomach cancer or bowel cancer? Do you smoke? How much alcohol do you drink?" FH gastric cancer is an independent risk factor for gastric malignancy β€” even in the absence of alarm features, clinicians should have a lower threshold for OGD with FH. Smoking significantly worsens GORD and impairs peptic ulcer healing. Alcohol causes acute gastritis, worsens GORD, and increases the risk of gastric cancer with heavy long-term use.Heavy alcohol + epigastric pain radiating to the back = always consider pancreatitis and measure amylase/lipase before labelling as dyspepsia. DDxManagement
1B β€” Alarm features / red flags: act before continuing
🚨

Alarm Features in Dyspepsia β€” NICE NG12 Β· CG184 Β· Act Immediately

Alarm featureWhy dangerousAction
Dysphagia β€” any age, any characterProgressive dysphagia solids β†’ liquids = oesophageal cancer until proven otherwise. Sensory dysphagia (food sticking) may precede structural obstruction. NICE NG12 mandates 2WW at any age β€” there is no lower age threshold for this alarm feature.2WW upper GI referral
Unexplained weight loss with upper abdominal symptoms, age β‰₯40NICE NG12 criterion for gastric, oesophageal, and pancreatic cancer referral. Does not require dysphagia or other alarm features β€” weight loss alone with upper GI symptoms meets the threshold. Do not accept the patient's own explanation as clinically sufficient.2WW upper GI referral
Haematemesis β€” any episodeUpper GI bleed β€” peptic ulcer, oesophageal varices, Mallory-Weiss tear, or malignancy. Even a single small episode requires same-day hospital assessment. Do not prescribe PPI and arrange outpatient OGD for haematemesis.Same-day hospital / 999
Persistent vomiting with any upper GI symptomNICE CG184 and NG12 alarm feature for upper GI malignancy. Persistent vomiting implies either gastric outlet obstruction or autonomic dysfunction secondary to malignancy. Do not treat as simple functional vomiting without investigation.2WW upper GI referral
Epigastric mass on examinationPalpable epigastric mass is a NICE NG12 criterion for 2WW gastric cancer referral regardless of other symptoms or age. Often represents advanced gastric cancer.2WW upper GI referral
Iron deficiency anaemia β€” unexplained (men any age; post-menopausal women)NICE NG12: unexplained IDA in men or post-menopausal women = 2WW referral. In the context of dyspepsia, IDA implies an occult upper GI bleed from ulcer, coeliac disease, or malignancy. Always check FBC in new dyspepsia.2WW upper GI / coeliac screen
Age β‰₯55 with treatment-refractory dyspepsiaNICE CG184: patients aged β‰₯55 with dyspepsia that persists despite adequate H. pylori eradication and PPI therapy should be referred for urgent OGD. The pre-test probability of upper GI malignancy is sufficient to warrant endoscopy regardless of other features.Urgent / 2WW OGD referral
Sudden onset of severe epigastric pain β€” out of characterPerforated peptic ulcer presents as sudden, catastrophic epigastric pain with peritonism β€” surgical emergency. Leaking AAA may also present with epigastric pain. Do not send home with a PPI if the history includes sudden-onset severe pain even if the patient is now more comfortable.999 / same-day surgical
πŸ›‘οΈ

Safeguarding Considerations

Dyspepsia can be a somatic presentation of domestic abuse, emotional abuse, or severe psychosocial stress. Chronic epigastric pain in the context of weight loss, relationship conflict, or inconsistency in the story should trigger routine safeguarding enquiry.
🏠 Domestic Abuse
  • Chronic dyspepsia in a patient with evidence of emotional or physical abuse β€” somatic presentations are common in domestic violence
  • Inconsistent or minimising history; partner accompanies and answers for the patient
  • Weight loss attributed to stress or "not eating" without clear explanation
πŸ’Š Medication Misuse / Self-Harm
  • NSAID or paracetamol overuse causing gastric symptoms β€” may indicate self-harm or unmanaged chronic pain
  • Alcohol dependency causing severe gastritis β€” use AUDIT-C; safeguarding children in household
  • Covert NSAID use in young people β€” always ask about OTC analgesia in all age groups
πŸ§’ Paediatric Dyspepsia
  • Recurrent abdominal pain in a child with school refusal β€” consider emotional abuse, bullying, or adverse family environment
  • Helicobacter pylori in children β€” unusual and may indicate overcrowded housing or poor sanitation; check FH and household members
πŸ‘΄ Older Adults
  • Unexplained weight loss and dyspepsia in an older adult dependent on a carer β€” consider neglect or reduced food access
  • Long-term NSAID use prescribed by others or self-medicating β€” increases ulcer risk dramatically; review who is managing medications
If a safeguarding concern is identified: See the patient alone. Use the HARK tool for domestic abuse. Document objectively. Discuss with safeguarding lead. Refer if risk of serious harm without patient consent where necessary. Children in the household always require consideration independently of the adult patient.
1C β€” PMH Β· FH Β· Drug history Β· Social history
🧬 PMH / FH
FactorWhy it mattersManagement impact
Previous peptic ulcer / H. pyloriPrior PU markedly increases re-ulceration risk especially with NSAID use; prior H. pylori may have been inadequately treatedRe-test for H. pylori; OGD to assess healing if recurrent symptoms; stop NSAIDs
Gastric or oesophageal cancer (personal or 1st-degree FH)Independent risk factor; increases pre-test probability even without alarm featuresLower threshold for 2WW OGD referral; earlier investigation even in patients <55
Coeliac disease or FH coeliacCoeliac commonly presents as dyspepsia for years; 1 in 100 UK adults; associated with iron deficiency and fatigueAnti-TTG IgA + total IgA; continue gluten-containing diet until biopsy
Barrett's oesophagus on prior OGDSurveillance endoscopy required per NICE guidelines; progression to oesophageal adenocarcinoma is the specific concernEnsure patient is in Barrett's surveillance programme; never discharge from follow-up
Chronic kidney disease or liver diseasePPI dose adjustment in severe hepatic impairment; NSAIDs absolutely contraindicated in CKD; H. pylori eradication affects drug excretionAvoid NSAIDs absolutely in CKD; use lowest effective PPI dose in hepatic impairment
Cardiovascular disease on aspirin / clopidogrelAspirin causes gastric mucosal damage; clopidogrel + omeprazole interaction (CYP2C19); anticoagulants increase GI bleed risk significantlyAdd full-dose PPI for gastroprotection; use pantoprazole or rabeprazole (not omeprazole) with clopidogrel
Diabetes mellitusDiabetic gastroparesis causes upper abdominal pain, bloating, early satiety, and nausea; often confused with functional dyspepsiaGastric emptying study; optimise glycaemic control; dietary modification; consider metoclopramide short-term
Zollinger-Ellison syndrome (rare, consider if refractory)Gastrin-secreting tumour causing severe peptic ulceration refractory to standard PPI doses; associated with MEN-1 syndromeFasting serum gastrin level if PU despite high-dose PPI; gastroenterology referral
πŸ’Š Drug / Social history
FactorWhy it mattersManagement impact
NSAIDs β€” prescription and OTCMost common iatrogenic cause of peptic ulceration; patients routinely underreport OTC ibuprofen and diclofenacStop NSAID if at all possible; switch to paracetamol; add PPI if NSAID unavoidable; test and eradicate H. pylori
Low-dose aspirinIrreversibly inhibits COX-1 in gastric mucosa causing erosions; risk proportional to dose and durationFull-dose PPI for gastroprotection; do not stop without cardiology advice if prescribed for cardiovascular indication
Oral corticosteroidsImpair mucosal prostaglandin synthesis; increase ulcer risk particularly when combined with NSAIDs; can mask pain of ulceration or perforationAdd PPI as gastroprotection for all patients on long-term systemic corticosteroids; avoid combining with NSAIDs
Bisphosphonates (alendronate etc.)Direct oesophageal mucosal irritation if not taken correctly (upright, full glass water, 30 mins before food)Reinforce administration technique; switch to IV bisphosphonate (e.g. zoledronic acid annually) if persistent oesophageal symptoms
SmokingImpairs gastric mucosal defence; delays peptic ulcer healing; increases risk of gastric and oesophageal malignancy significantlySmoking cessation advice; increased ulcer healing time; worsens GORD by reducing lower oesophageal sphincter tone
AlcoholCauses acute and chronic gastritis; worsens GORD by lower oesophageal sphincter relaxation; increases risk of upper GI malignancyAUDIT-C screen; advice on CMO limits; LFTs; consider gastric USS if chronic heavy use
Diet and eating habitsLarge late-evening meals, fatty or spicy food, carbonated drinks, excess coffee all worsen GORD; eating rapidly worsens functional dyspepsiaDietary diary; specific lifestyle modification advice before starting long-term PPI
Occupation and stressOccupational stress activates HPA axis, reduces vagal tone, impairs gastric emptying, and worsens visceral sensitivity β€” directly exacerbating functional dyspepsiaAcknowledge the stress-gut connection; NHS Talking Therapies referral; explore workplace adjustments if relevant
1D β€” ICE: Ideas Β· Concerns Β· Expectations
πŸ’‘ Why ICE is critically important in Dyspepsia

In dyspepsia, the most common unexpressed concern is upper GI cancer. Patients who are scared of cancer often downplay their symptoms ("it's probably just stress") while simultaneously finding it difficult to leave the consultation without the fear being addressed. Research consistently shows that patients with unexplored cancer fears re-consult repeatedly, self-refer privately, and present at A&E unnecessarily. In the SCA, failing to probe ICE in a dyspepsia case virtually guarantees a fail in Relating to Others.

πŸ’­ Ideas
"What have you been thinking might be causing these symptoms? Have you come to any conclusions yourself about what's going on?"
Patients with dyspepsia commonly have their own β€” often inaccurate β€” understanding of the cause: "just stress," "too much coffee," "an ulcer," or "something serious." Understanding their existing model allows you to correct misconceptions rather than explaining to a blank slate. A patient who believes they have an ulcer will expect antibiotics; a patient who believes it is stress will resist pharmacotherapy.
😟 Concerns
"Is there anything that's been particularly worrying you about these symptoms β€” anything you were hoping we could rule out today?"
In this stem, the weight loss mention "almost as an aside" is a classic hidden cancer concern signal. Naming it explicitly β€” "I'm wondering if you've been worried this could be something more serious, like a stomach cancer" β€” is the single most therapeutically important moment in the consultation. It must be named, not hinted at.
🎯 Expectations
"What were you hoping might come out of today's appointment β€” was there something specific you were looking for?"
Common expectations: a camera test (OGD), an urgent scan, "something to settle it," or a specific diagnosis. A patient who expects an OGD but does not meet referral criteria needs the evidence base explained and an alternative plan offered (H. pylori test, PPI trial with review, and a clear threshold for when a camera test will follow). Never dismiss the expectation without validating it first.
1E β€” Psychosocial context: the person behind the dyspepsia
πŸ’Ό Work Stress & HPA Axis Activation

Chronic occupational stress increases gastric acid secretion, reduces mucosal prostaglandin production, slows gastric emptying, and heightens visceral pain perception. Functional dyspepsia and stress-related GORD are among the most common occupational health presentations in the UK. The symptoms are physiologically real, not imagined.

"You mentioned things have been stressful at work β€” has that been going on for the same sort of time as the symptoms?"
🧠 Health Anxiety & Cancer Fear

Dyspepsia with weight loss is a high-anxiety presentation. Health anxiety directly worsens functional dyspepsia symptoms by amplifying visceral sensitivity. Paradoxically, excessive investigation driven by health anxiety perpetuates it rather than resolving it. CBT targeting health anxiety is more effective than repeated negative investigations in reducing functional dyspepsia severity.

"Sometimes when we're worried about our health it can actually make the symptoms feel worse β€” have you found yourself worrying a lot about what might be causing this?"
🍽️ Diet, Eating Habits, and Lifestyle

Irregular meal timing, large evening meals, rapid eating, high fat and spice intake, carbonated drinks, excess coffee and alcohol are the modifiable lifestyle drivers of GORD and functional dyspepsia. These should be explored and addressed specifically before committing a patient to long-term PPI therapy.

"Can you walk me through what a typical evening meal looks like β€” what time you eat, how much, and what kind of food? Do you have coffee or alcohol after eating?"
πŸ˜” Depression and Chronic Pain

Functional dyspepsia and depression are bidirectionally linked through shared serotonergic pathways. Patients with untreated depression have lower pain thresholds, increased visceral sensitivity, and poorer treatment response to PPIs. Low-dose antidepressants (TCAs, SSRIs) have evidence in functional dyspepsia as well as the comorbid mood disorder.

"How have you been feeling in yourself more generally β€” mood-wise, energy levels, that sort of thing?"
πŸ’Š Medication-Related Causes

Many patients do not realise their symptoms are iatrogenic. OTC NSAID use for back pain or headache causing gastric symptoms is extremely common and underreported. Addressing the medication cause is more clinically effective than prescribing PPI on top of the offending drug.

"Do you take any over-the-counter painkillers β€” even things like ibuprofen for headaches or back pain, that you might not think of as a regular medicine?"
πŸ”„ Expectations About Long-Term Medication

A common and legitimate hidden concern in dyspepsia is reluctance to take medication long-term β€” "I don't want to be on tablets for life." This expectation, if not probed, leads to covert non-adherence and a poor treatment outcome that is wrongly attributed to clinical failure.

"How do you feel about the idea of taking medication for this? Is that something you'd be comfortable with β€” at least for a trial period to see if it makes a difference?"
πŸŽ“ SCA Checkpoint β€” Step 1TasksRelating to OthersGlobal Skills
Key phrases that score
"I can see from the notes you've been having some pain and heartburn for a few months β€” I'd really like to hear more about what's been going on from your point of view."
"Have you had any difficulty swallowing at all β€” even just food feeling like it sticks momentarily?"
"I notice you mentioned you've lost a couple of kilograms β€” I want to make sure we take that seriously. Can you tell me a bit more about that?"
"I'm wondering if, underneath all of this, there's a part of you that's been worrying it could be something more serious β€” like a stomach cancer. Is that something that's crossed your mind?"
"Do you take any ibuprofen or anti-inflammatory tablets β€” even over the counter?"
Deductions (examiner flags)
  • Not asking about dysphagia β€” the single most important alarm feature in upper GI presentations
  • Accepting the patient's own explanation for weight loss without probing it as an alarm feature
  • Not screening for NSAID / OTC analgesic use in every dyspepsia consultation
  • Missing the cancer fear β€” it will be subtly signalled in the case card and actor behaviour
  • Moving straight to PPI prescription without H. pylori testing first
  • Completing data gathering after 8+ minutes β€” leaving insufficient time for management
πŸ”΄ Red
Dysphagia not asked. Weight loss not probed as alarm feature. No NSAID screening. Cancer fear not named. ICE absent. Data gathering incomplete at 8+ minutes.
🟠 Amber
Alarm features screened but weight loss accepted at face value. Cancer fear acknowledged vaguely but not explicitly named. ICE partially explored. NSAID history not asked.
🟒 Green
Open question first. All alarm features screened including dysphagia and weight loss. Cancer fear explicitly and empathetically named. NSAID and OTC medication history taken. All three ICE components explored. Data gathering complete by minute 6.
2
Step 2
Triage Engine β€” Emergency Β· Urgent Β· Routine
β–²collapse
Triage in dyspepsia is driven by alarm features, not symptom severity. A patient with severe heartburn and no alarm features is managed routinely in primary care. A patient with mild epigastric discomfort and dysphagia is referred urgently today. The distinction matters enormously: upper GI cancer at an early, operable stage is almost always asymptomatic or mildly symptomatic β€” the alarm features, not the pain intensity, determine prognosis.
πŸ”΄ Emergency

999 or Same-Day Hospital

Hospital today
  • HaematemesisAny volume, any episode β€” upper GI bleed. 999 if haemodynamically unstable. If stable, same-day hospital admission for urgent OGD.
  • Perforated peptic ulcerSudden-onset catastrophic epigastric pain, peritonism, board-like abdomen, haemodynamic compromise β€” 999 immediately. Do not prescribe PPI and review.
  • Melaena (black tarry stool) with haemodynamic instabilityUpper GI bleed with haemodynamic compromise β€” emergency. Stable melaena = same-day hospital assessment.
  • Suspected cardiac cause of epigastric painPain radiating to jaw, arm, or interscapular region; associated diaphoresis, breathlessness β€” 12-lead ECG immediately; 999 if ACS confirmed or suspected.
🟠 Urgent

2WW / Same-Week Referral

2 weeks or less
  • Dysphagia β€” any age, any character (NICE NG12)2WW upper GI endoscopy regardless of other features β€” no exceptions, no age threshold
  • Age β‰₯55 with unexplained weight loss + upper GI symptomsNICE NG12: 2WW for gastric, oesophageal, or pancreatic malignancy
  • Persistent vomiting with upper GI symptoms2WW upper GI endoscopy β€” NICE CG184 and NG12 alarm feature
  • Palpable epigastric mass on examination2WW gastric cancer referral β€” NICE NG12 criterion
  • Unexplained iron deficiency anaemia (men any age; post-menopausal women)2WW upper GI + lower GI (both simultaneously) β€” coexisting colorectal and upper GI pathology must both be excluded
  • Age β‰₯55 + treatment-refractory dyspepsia despite H. pylori eradication and PPINICE CG184: urgent OGD referral even without other alarm features in this age group
🟒 Routine

Manage in Primary Care

GP practice
  • GORD β€” no alarm features, age <55Burning heartburn, worse post-meals and lying flat, responds to antacids, no weight loss or dysphagia β€” H. pylori test; lifestyle modification; PPI trial 4–8 weeks
  • Functional dyspepsia β€” no alarm featuresEpigastric fullness, early satiety, bloating without heartburn, no alarm features β€” H. pylori test and treat; PPI 4–8 weeks; lifestyle; low-dose TCA if refractory
  • Dyspepsia + H. pylori positive β€” no alarm featuresTest-and-treat strategy in patients <55 with uninvestigated dyspepsia and no alarm features β€” eradication therapy is definitive and curative
  • NSAID-induced dyspepsiaStop NSAID or switch to safer alternative; add PPI; test and eradicate H. pylori; review at 4–6 weeks
πŸŽ“ SCA Checkpoint β€” Step 2TasksGlobal Skills
Triage communication phrases
"I'd like to refer you urgently β€” this is a two-week wait referral, which means the hospital should contact you within two weeks to arrange a camera test to look at the inside of your food pipe and stomach."
"The symptoms you're describing don't suggest anything needing hospital treatment urgently today β€” but I do want to arrange some tests first before I start any treatment."
"The reason I'm not starting treatment immediately is that I want to check for a bug called H. pylori first β€” treating that, if it's there, is actually much more effective than just taking a tablet to suppress the acid."
Triage deductions
  • Missing 2WW for dysphagia β€” the most serious dyspepsia triage error
  • Accepting weight loss without acting on it as an alarm feature
  • Prescribing PPI without H. pylori testing first (NICE CG184 non-concordant)
  • Using "I'm going to put in a 2WW" without explaining what this means
  • Sending home a patient with haematemesis on a PPI with routine review
πŸ”΄ Red
Alarm features missed. 2WW not triggered. PPI started without H. pylori test. Triage decision not communicated to patient.
🟠 Amber
Triage correct but poorly communicated. Weight loss recognised but not acted upon. 2WW timescale not explained.
🟒 Green
Alarm features recognised and acted on immediately. Triage level explained in plain language. 2WW timing, reason, and procedure explained if applicable.
3
Step 3
Do I Need This Examination?
β–²collapse
Examination in dyspepsia is targeted and purposeful. The most clinically significant finding β€” an epigastric mass β€” is a 2WW criterion. Examination also establishes baseline weight, identifies signs of anaemia, and detects peritonism in the rare acute presentation. In the SCA, offering examination and interpreting the findings correctly scores in the Tasks domain. Not offering examination at all in a new presentation of dyspepsia fails the Tasks domain regardless of how well the history is taken.
ExaminationWhy it mattersFinding that changes managementChanges management?
General appearance, vital signs, pallorPallor suggests anaemia (GI blood loss, coeliac). Haemodynamic instability = upper GI bleed or surgical emergency. Jaundice = biliary or hepatic cause. Cachexia with epigastric symptoms = malignancy until proven otherwise.Pallor + epigastric pain β†’ FBC urgently; 2WW if IDA. Haemodynamic instability β†’ 999. Jaundice β†’ LFTs + USS + biliary referralYES β€” always check
Abdominal palpation β€” epigastric focusPalpable epigastric mass = NICE NG12 2WW criterion for gastric cancer. Epigastric tenderness is common and non-specific but guarding or rigidity implies peritonism (perforation β€” emergency). Hepatomegaly may indicate metastatic upper GI malignancy.Palpable epigastric mass β†’ 2WW immediately. Guarding + rebound β†’ 999. Hepatomegaly β†’ USS + imaging + urgent referralYES β€” defines 2WW
Percussion and auscultationDullness in epigastrium may indicate a mass lesion or fluid collection. Absent bowel sounds + severe pain = ileus / perforation emergency. Succession splash (water-splashing sound on shaking the upper abdomen) = gastric outlet obstruction.Succession splash β†’ urgent imaging and gastric outlet obstruction investigation. Absent bowel sounds + acute pain β†’ 999Context β€” acute presentations
Weight and BMIWeight loss quantification is clinically critical β€” it converts a vague symptom into a measurable 2WW criterion. Always weigh the patient with dyspepsia at the first appointment. A baseline weight allows reliable tracking over follow-up visits.Weight loss >5% in 3–6 months β†’ 2WW. BMI <17 in the context of dyspepsia β†’ eating disorder pathway or urgent investigationYES β€” essential baseline
Conjunctival pallor and fingernail changesConjunctival pallor suggests haemoglobin <90 g/L (visible pallor is insensitive below this threshold). Koilonychia (spoon-shaped nails) = severe iron deficiency from chronic GI blood loss. Easy to overlook in a focused consultation.Pallor or koilonychia β†’ FBC urgently; if IDA confirmed in men/post-menopausal women β†’ 2WWYES β€” screen for IDA
Lymphadenopathy β€” supraclavicular (Virchow's node)A palpable left supraclavicular lymph node (Troisier's sign) in the context of upper GI symptoms is pathognomonic of intra-abdominal malignancy, most commonly gastric cancer. Must always be checked if upper GI malignancy is a concern.Troisier's sign positive β†’ 2WW upper GI referral immediately; advanced gastric cancer is likelyYES β€” never miss this
πŸŽ“ SCA Checkpoint β€” Step 3Tasks
Examination offer phrases
"I'd like to feel your tummy β€” I'm particularly going to check around the upper tummy area where the pain is. I'll also check your weight today as a baseline."
"I'm going to have a look at the inside of your eyelids β€” sometimes that can give me a clue whether your blood count might be a bit low."
"I'm also going to feel the glands at the base of your neck β€” this is just part of a routine check with these sorts of upper tummy symptoms."
Examination deductions
  • Not offering abdominal examination in a new dyspepsia presentation
  • Not checking weight β€” the one objective measure of an alarm feature
  • Missing the Virchow's node check in a patient with weight loss and upper GI symptoms
  • Not examining conjunctivae for pallor when IDA is a concern
πŸ”΄ Red
No examination offered. Weight not checked. Epigastric mass finding missed or not acted on.
🟠 Amber
Examination offered and performed but incomplete β€” no weight, no lymph node check, no conjunctival pallor assessment.
🟒 Green
Targeted complete examination offered. Weight documented. Lymph nodes and conjunctivae specifically checked. Positive findings immediately acted on.
4
Step 4
Do I Need This Investigation?
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Investigations in dyspepsia must answer three questions before treatment: Is there a curable cause (H. pylori)? Is there evidence of an organic complication (IDA, raised inflammatory markers)? Are alarm features present that mandate urgent investigation (OGD)? NICE CG184 is explicit: test and treat H. pylori before empirical PPI therapy in uninvestigated dyspepsia. Prescribing PPI without H. pylori testing is not cost-effective and misses the most treatable cause of peptic ulcer disease.
InvestigationClinical question it answersResult that changes management
H. pylori stool antigen test
β›” Stop PPI 2 weeks before Β· Stop antibiotics 4 weeks before
Is H. pylori infection driving this dyspepsia? The most important test in dyspepsia β€” positive result changes management from symptomatic PPI to definitive eradication therapy. The stool antigen test is the preferred non-invasive test in primary care (sensitivity 94%, specificity 97%).Positive β†’ 7-day triple eradication therapy; confirm eradication with stool antigen 4–6 weeks post-treatment (PPI off 2 weeks before). Negative + dyspepsia β†’ PPI trial 4–8 weeks; OGD if age β‰₯55 or persistent despite PPI + negative H. pylori
Full Blood Count (FBC)Is there iron deficiency anaemia from occult upper GI blood loss? Low Hb + low MCV + low ferritin = IDA β€” 2WW criterion in men/post-menopausal women. High MCV = folate or B12 deficiency (coeliac). Elevated WCC = active inflammation or infection.IDA (men any age, post-menopausal women) β†’ 2WW upper GI. Hb <110 g/L pre-menopausal women + GI symptoms β†’ investigate. Macrocytosis + GI symptoms β†’ coeliac screen + B12/folate
Coeliac screen: anti-TTG IgA + total IgACould this dyspepsia be coeliac disease? Affects 1 in 100 UK adults, many undiagnosed. Presents as dyspepsia, bloating, iron deficiency, fatigue. Must be on a gluten-containing diet at the time of testing. Total IgA must be checked (IgA deficiency gives false negative).Positive anti-TTG IgA β†’ gastroenterology referral for duodenal biopsy before GFD. IgA deficiency β†’ IgG-based coeliac antibodies instead. Do NOT start GFD before biopsy β€” causes false negative histology
Liver Function Tests (LFTs)Is there biliary or hepatic pathology? Obstructive picture (raised ALP + bilirubin) = biliary cause. Hepatocellular picture = alcoholic liver disease or viral hepatitis. LFTs also needed before prescribing hepatically metabolised drugs (metoclopramide etc.).Obstructive pattern β†’ USS abdomen + biliary referral. Hepatocellular pattern β†’ liver screen (viral hepatitis, autoimmune). Isolated elevated GGT + alcohol history β†’ alcohol reduction advice + monitoring
Serum amylase (if pancreatitis suspected)Could this upper abdominal pain be acute pancreatitis rather than dyspepsia? Epigastric pain radiating to the back, worse on eating, with nausea and vomiting β€” especially in a patient who drinks alcohol β€” mandates amylase measurement before labelling as dyspepsia.Amylase >3Γ— ULN + acute pain β†’ hospital admission immediately. Normal amylase does not exclude chronic pancreatitis β€” CT or MRCP required if chronic pancreatitis is suspected
Urine dipstickA quick screen: glycosuria (undiagnosed DM β€” diabetic gastroparesis is a cause of dyspepsia); proteinuria (renal disease β€” affects drug prescribing); haematuria in older patients (possible renal/bladder cancer).Glycosuria β†’ fasting glucose / HbA1c. Significant proteinuria β†’ eGFR + nephrology. Haematuria in patient β‰₯40 β†’ 2WW urology referral (concurrent investigation)
OGD (Upper GI Endoscopy)Direct visualisation of the oesophagus, stomach, and duodenum β€” the definitive investigation for upper GI malignancy, peptic ulcer, Barrett's oesophagus, and coeliac disease (via duodenal biopsy). In primary care: arrange via 2WW for alarm features, or routine referral for age β‰₯55 + refractory symptoms.Alarm features β†’ 2WW OGD. Age β‰₯55 + treatment-refractory β†’ urgent OGD. Cancer on biopsy β†’ multi-disciplinary team management. Barrett's β†’ surveillance programme. Peptic ulcer β†’ H. pylori biopsy; eradication therapy
Abdominal ultrasoundParticularly useful when biliary disease is in the differential (RUQ pain post-fatty food, raised ALP/bilirubin). Also detects hepatic metastases, pancreatic head mass, or large gastric tumours extending through the stomach wall. Not the first-line investigation for uncomplicated dyspepsia.Gallstones β†’ biliary referral if symptomatic. Pancreatic mass β†’ urgent CT + 2WW pancreatic cancer pathway. Hepatic lesions β†’ staging CT
πŸŽ“ SCA Checkpoint β€” Step 4TasksRelating to Others
Investigation explanation phrases
"Before I start you on any tablets, I'd like to do a stool test to check for a bug called H. pylori β€” it's the most common cause of stomach ulcers and it's completely treatable with a short course of antibiotics."
"One important thing: if you're already taking any acid-reducing tablets, I'd need you to stop them for two weeks before the test β€” otherwise it can give us a false result."
"I'd also like to do a blood test to check for anaemia β€” given the weight loss you mentioned, it's important we make sure your blood count is normal."
Investigation deductions
  • Prescribing PPI without testing for H. pylori first β€” the most common SCA error in dyspepsia
  • Not mentioning that PPI must be stopped 2 weeks before H. pylori testing
  • Not ordering FBC when weight loss is an alarm feature
  • Not doing coeliac screen in young patients with GI symptoms and fatigue
  • Ordering OGD before H. pylori testing in a patient <55 with no alarm features (not NICE-concordant)
πŸ”΄ Red
PPI prescribed without H. pylori testing. FBC not ordered when IDA is a concern. Investigations not justified to the patient.
🟠 Amber
H. pylori test ordered but PPI stop instruction not given. FBC ordered but rationale not explained. OGD arranged when H. pylori test was the appropriate first step.
🟒 Green
H. pylori stool antigen ordered first, with clear instruction to stop PPI 2 weeks before. FBC and coeliac screen included with rationale. Each test individually explained. Results timeline given to patient.
5
Step 5
Reaching a Diagnosis & DDx β€” Explained in Plain Language
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Dyspepsia is a symptom cluster, not a single diagnosis. Before sharing a working diagnosis, you need to know whether alarm features are present β€” because the same symptom leads to either a reassuring primary care conversation or an urgent 2WW referral depending on the context. When sharing a diagnosis of functional dyspepsia or GORD, be explicit about what you are NOT worried about, not just what you think the cause is. The patient's cancer concern must be acknowledged in the diagnostic explanation, not ignored.
πŸ—£οΈ Explaining GORD / Functional Dyspepsia in Plain Language

"What I think is most likely going on is something called GORD β€” acid reflux β€” or functional dyspepsia, which is really just a name for the stomach being more sensitive than it should be. Think of it this way: the valve at the bottom of your food pipe is designed to stop acid coming back up, but in GORD it doesn't seal quite as tightly as it should. That means acid β€” which is very strong β€” escapes upwards and irritates the lining of the food pipe and stomach. The pain and burning sensation are caused by that irritation, not by any damage or ulcer. The good news is that we can treat this very effectively, and I'm going to do some tests first to make sure there isn't an additional cause β€” particularly a bug called H. pylori β€” that we should treat before just suppressing the acid."

πŸ’¬ Addressing common patient explanations

"It's probably just the stress."
"You're actually right that stress plays a real role β€” it can genuinely worsen acid reflux and stomach sensitivity, and I want to address that too. But let's also make sure we check for any physical cause, because treating H. pylori if it's there can sometimes completely resolve the symptoms rather than just managing them."

"Why can't you just give me something for it now?"
"I completely understand the temptation β€” but the reason I want to test first is that if H. pylori is there, antibiotics to clear it will often cure the problem. If I just give you a tablet to reduce the acid, it helps but it doesn't cure anything, and the symptoms are likely to come back when you stop. The test only takes a few days."

A β€” Diagnosable in Primary Care
GP can diagnose and manage

GORD (Gastro-Oesophageal Reflux Disease)

Burning retrosternal or epigastric pain, worse post-meals, lying flat, bending, relieved by antacids. Lower oesophageal sphincter dysfunction allows acid reflux. Diagnose clinically if no alarm features; H. pylori test; lifestyle + PPI trial 4–8 weeks. No OGD needed in patients <55 with no alarm features.

Functional Dyspepsia

Epigastric fullness, early satiety, bloating, pain without heartburn, no structural cause on investigation. Rome IV: bothersome postprandial fullness and/or early satiety β‰₯3 months. H. pylori test; PPI 4–8 weeks; low-dose TCA if refractory. Lifestyle modification essential.

NSAID / Medication-Induced Dyspepsia

Epigastric pain in a patient taking NSAIDs, aspirin, corticosteroids, or bisphosphonates. Stop or substitute the offending drug; H. pylori eradication; PPI for gastroprotection if drug cannot be stopped.

B β€” Suspected β€” Test and Treat or Refer
Test-and-treat or refer

H. pylori-Related Peptic Ulcer Disease

Gnawing epigastric pain 1–2 hours post-prandially, relieved by food or antacids, may wake from sleep. Positive stool antigen test. Eradication therapy is curative β€” failure to test means missing the curable cause. Confirm eradication; OGD if symptoms persist post-eradication.

Coeliac Disease

Bloating, diarrhoea, iron deficiency, fatigue, epigastric discomfort. Anti-TTG IgA positive. Refer gastroenterology for duodenal biopsy confirmation before starting GFD. Do NOT start GFD before biopsy β€” histology falsely normalises within weeks of going gluten-free.

Biliary Colic / Cholecystitis

RUQ or epigastric colicky pain 30–60 min post-fatty meal, nausea. USS confirmation. Elective cholecystectomy referral if gallstones confirmed and symptomatic. Acute cholecystitis (fever + Murphy's positive) = same-day surgical assessment.

Diabetic Gastroparesis

Upper abdominal bloating, nausea, early satiety, vomiting in a patient with long-standing diabetes. Gastric emptying study; optimise glycaemic control; dietary modification; prokinetic (metoclopramide) short-term only.

C β€” Must Not Miss β€” 2WW or Emergency
Act immediately

Gastric Cancer

Age β‰₯55 with unexplained dyspepsia, weight loss, anorexia, epigastric mass, or IDA. UK incidence 7,000/year. 2WW OGD if alarm features present. Early cancer is asymptomatic or mildly symptomatic β€” the alarm feature triggers investigation before symptoms become severe.

Oesophageal Cancer

Progressive dysphagia from solids to liquids, weight loss, regurgitation, hoarseness. NICE NG12: dysphagia at any age = 2WW regardless of other features. Oesophageal adenocarcinoma (GORDs Barrett's) is now more common than squamous in the UK.

Pancreatic Cancer

Vague epigastric pain radiating to the back, weight loss, new-onset diabetes in middle-aged/elderly, jaundice (head of pancreas). One of the most diagnostically delayed cancers in UK primary care. 2WW if unexplained weight loss + upper GI symptoms age β‰₯40.

Perforated Peptic Ulcer

Sudden-onset catastrophic epigastric pain, board-like abdomen, peritonism. Surgical emergency β€” 999 immediately. History of NSAID use, H. pylori, or previous peptic ulcer increases risk.

πŸŽ“ SCA Checkpoint β€” Step 5TasksRelating to Others
Diagnosis sharing phrases
"What I think is most likely going on is acid reflux β€” where acid from your stomach is coming back up and irritating the lining. But I want to test for H. pylori first because if that's there, treating it is more effective than just suppressing the acid."
"I want to be honest with you about the weight loss β€” I don't think it means something serious is going on, especially given how the symptoms started. But I think we should check your blood count and do the H. pylori test before I reassure you completely."
"I notice you mentioned you were a bit worried about what this might be β€” is there something specific you were concerned about?"
Diagnosis deductions
  • Diagnosing GORD/functional dyspepsia without addressing the weight loss or testing H. pylori first
  • Not naming the cancer concern when the patient has signalled it (weight loss, anxiety in the history)
  • Using jargon: "GORD," "H. pylori-positive dyspepsia," "proton pump inhibitor" without plain language explanation
  • Reassuring the patient that the weight loss is "nothing to worry about" before investigation
  • Missing the 2WW trigger by not connecting weight loss + upper GI symptoms + age β‰₯40
πŸ”΄ Red
Diagnosis not shared. Cancer fear not named. Weight loss downplayed without investigation. 2WW missed. Jargon used throughout.
🟠 Amber
Working diagnosis given but not fully explained. Weight loss noted but not addressed in diagnostic discussion. Cancer concern acknowledged but not explicitly named.
🟒 Green
Plain language explanation with an accessible analogy. Weight loss addressed directly in the diagnostic discussion. Cancer concern explicitly named. H. pylori testing framed as the route to a curative treatment.
6
Step 6
If Referral Is Needed β€” What the GP Does Before & During
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Referral quality in dyspepsia determines how quickly upper GI cancer is diagnosed. A well-written 2WW referral includes all alarm features, relevant PMH and FH, medications, examination findings, and any blood results available. It also specifies the urgency and the clinical question for the endoscopist. In the SCA, the referral conversation must be in plain language β€” including what the patient should expect (what an endoscopy involves, the timeline, and what to do if they deteriorate before the appointment).
IndicationUrgencyWhat GP does before referralWhat GP must NOT do
NICE NG12 alarm features β€” dysphagia, weight loss, persistent vomiting, IDA, epigastric mass2-week waitComplete 2WW referral with all alarm features documented. Bloods (FBC, LFTs) if not already done β€” to inform endoscopist. Weigh patient and document. Explain the referral to the patient: what an OGD involves, the 2-week timeline, and what to do while waiting. Do not delay referral to await blood test results.Do not delay referral while awaiting H. pylori test results. Do not offer a PPI trial first when alarm features are present. Do not downgrade to routine if alarm features are present. Never reassure "it's almost certainly benign" before the OGD is performed.
Age β‰₯55 + refractory dyspepsia despite H. pylori eradication and PPIUrgent OGDDocument: H. pylori test result (eradicated?), PPI dose and duration, response. FBC for IDA. Weigh patient. Explain what the camera test involves. Confirm patient is off PPI 2 weeks before test if H. pylori re-testing is planned alongside OGD.Do not continue escalating PPI dose indefinitely without specialist review in patients β‰₯55. Do not diagnose functional dyspepsia in a patient β‰₯55 without endoscopic confirmation.
Suspected coeliac disease (positive anti-TTG IgA)4–6 weeks gastroenterologyConfirm antibody titre, check total IgA, advise patient to continue eating gluten until biopsy (at least 2 slices bread daily for β‰₯6 weeks before endoscopy). Check FBC for haematinic deficiencies (iron, folate, B12).Do NOT advise GFD before biopsy β€” histological villi recover rapidly and give a false negative. Do not delay referral because the patient feels better after reducing gluten.
H. pylori eradication failure (second-line)4–6 weeks or gastroenterologyDocument: first-line regimen used; eradication confirmation method; current symptoms. Check local antibiotic resistance rates. Bismuth quadruple therapy as second-line. If second-line fails β†’ gastroenterology for culture-guided therapy.Do not repeat clarithromycin-containing regimen if first-line has already failed. Do not label as eradicated without stool antigen confirmation.
Barrett's oesophagus (known) β€” surveillancePer surveillance protocolEnsure patient is in the Barrett's surveillance programme. Standard surveillance: OGD every 3–5 years for non-dysplastic Barrett's; every 3–6 months for low-grade dysplasia. Ensure patient is on full-dose PPI indefinitely.Do not discharge a Barrett's patient from surveillance without explicit gastroenterology decision. Do not reduce PPI dose in Barrett's oesophagus without specialist advice.
Upper GI bleed (haematemesis / haemodynamic compromise)999 / same-dayCall 999 if haemodynamically unstable. IV access if available. Do not give oral fluids or food. Same-day hospital if stable haematemesis (e.g. coffee-ground vomit, resolved). Telephone the admitting team to provide a clinical summary.Do not prescribe PPI and arrange outpatient OGD for haematemesis. Do not send home a patient with melaena to "watch and wait." Do not prescribe NSAIDs while awaiting endoscopy.
πŸŽ“ SCA Checkpoint β€” Step 6TasksRelating to Others
Referral communication phrases
"I'd like to refer you for a camera test β€” this is called an endoscopy, where a thin flexible tube with a camera is passed into your stomach through your mouth while you're awake, often with some sedation. It's uncomfortable rather than painful, and it takes about 15 minutes."
"I'm referring you under the two-week wait pathway β€” the hospital should contact you within two weeks to arrange it. While you're waiting, if you notice any vomiting of blood, black tarry stools, or sudden severe pain, please go to A&E rather than waiting for the appointment."
"I want to be clear about why I'm doing this β€” it's not because I'm certain something serious is wrong, but because we have a responsibility to check carefully given your symptoms and the weight loss."
Referral deductions
  • Saying "I'll put in a 2WW" without explaining what an OGD is or what the timeline means
  • Delaying referral to await H. pylori result when alarm features are already present
  • Not explaining interim safety-netting while awaiting the appointment
  • Advising GFD before confirmatory duodenal biopsy in suspected coeliac disease
  • Not addressing the emotional impact of receiving a 2WW cancer referral
πŸ”΄ Red
Referral criteria missed. 2WW not triggered for alarm features. Referral discussed without explaining what OGD involves. No interim safety-netting.
🟠 Amber
Referral triggered correctly but patient not informed what the procedure involves. Emotional impact of 2WW referral not acknowledged. No interim safety-net advice given.
🟒 Green
Correct urgency. OGD explained in plain language. Timeline communicated. Emotional impact acknowledged. Specific safety-net symptoms given for the 2WW waiting period.
7
Step 7
Management β€” Expectation Β· Goals Β· Lifestyle Β· Prescribing Β· Drug Reference Β· Psychosocial Β· Follow-Up Β· Safety-Netting
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Management of dyspepsia is only safe after alarm features are screened, H. pylori is tested, and a working diagnosis is established. For GORD and functional dyspepsia without alarm features, the evidence-based strategy is: lifestyle modification first, H. pylori test-and-treat, PPI trial 4–8 weeks, then step-down to lowest effective dose or on-demand. Long-term PPI without annual review is not evidence-based practice. For peptic ulcer disease, eradication of H. pylori is the definitive treatment.
7A β€” Address the patient's expectation first: validate β†’ explain β†’ negotiate
🀝
The most common expectations in dyspepsia: an OGD, "something to settle it now," or "not wanting to be on tablets for life"
1
Validate β€” name their expectation

In dyspepsia with weight loss, the expectation is often an urgent camera test. In straightforward GORD, it may be "just give me something that works." Both are understandable and must be named before managing.

"I imagine you might have been hoping I could arrange a camera test today β€” especially given how long this has been going on and the fact that you've lost a bit of weight. That's a completely reasonable expectation to have."
2
Explain β€” share your clinical reasoning

Explain the evidence-based reason for starting with a test-and-treat strategy. If alarm features are present, explain why the 2WW is the right path. If they are absent, explain what the investigations will achieve before starting treatment.

"The reason I'd like to test for H. pylori first is that if it's there, treating it will often completely cure the problem β€” not just manage it. If it's not there and the tests look reassuring, then a tablet to reduce the acid is the right next step, and we'll see you back in 4–6 weeks."
3
Negotiate β€” offer something today

Every patient must leave with a concrete plan. In dyspepsia: a stool test arranged today, a blood test, lifestyle advice, an antacid or alginate for interim symptom relief, and a specific review appointment.

"I'm arranging the H. pylori test today, and I'll also do a blood count and a coeliac screen. In the meantime, Gaviscon after meals can really help with the burning sensation while we're waiting for the results. I'd like to see you back in two to three weeks."
7B β€” Treatment goals and motivational framing
Treatment goals
πŸ”¬ Test for and eradicate H. pylori β€” the curative treatmentπŸ›‘οΈ Rule out upper GI malignancy if alarm features present πŸ’Š PPI trial 4–8 weeks for GORD / functional dyspepsiaπŸ₯— Lifestyle modification β€” evidence-based, specific advice ⬇️ Step down PPI to lowest effective dose once controlledπŸ“… Results review in 2–3 weeks; follow-up at 6 weeks πŸ“Š Confirm eradication 4–6 weeks post-treatmentπŸ›‘οΈ Named safety-net symptoms for re-consultation
Motivational language
"If H. pylori is the cause, eradication cures the problem in about 90% of people β€” meaning you wouldn't need to take long-term tablets at all."
"The lifestyle changes I'm suggesting β€” particularly reducing evening meals and cutting back on caffeine β€” can reduce your symptoms by 30–40% on their own, without any medication."
7C β€” Lifestyle: mechanism + evidence + specific advice
🍽️
Meal Timing and Portion Size
Target: 3 regular meals; last meal β‰₯3 hours before lying down
Mechanism

Large evening meals increase gastric volume and acid secretion immediately before lying flat. Gravity no longer assists gastric emptying when recumbent, increasing the duration of acid contact with the lower oesophagus. Smaller, more frequent meals reduce peak acid secretion.

Practical

Eat the largest meal at lunchtime rather than the evening if possible. Avoid eating within 3 hours of going to bed. Reduce portion sizes at the evening meal. Eat slowly β€” rapid eating worsens functional dyspepsia by accelerating gastric distension.

Meal timing adjustment reduces night-time GORD symptoms in 40% of patients within 4 weeks
πŸ›οΈ
Head of Bed Elevation / Sleeping Position
Target: 15–20 cm elevation of head of bed
Mechanism

Gravity reduces nocturnal oesophageal acid exposure when the head is elevated above the level of the stomach. Sleeping on extra pillows is less effective than elevating the actual bed head β€” pillows cause spinal flexion that can worsen reflux.

Practical

Place a block or wedge under the head of the bed to raise it 15–20 cm. Left lateral decubitus position (lying on the left side) also reduces nocturnal GORD. Avoid extra pillows alone β€” they bend the stomach and worsen reflux.

Reduces nocturnal acid exposure by up to 50% β€” comparable to low-dose PPI in mild GORD
🚫
Trigger Food and Drink Reduction
Target: identify and eliminate personal triggers
Mechanism

Fatty food, chocolate, peppermint, and alcohol reduce lower oesophageal sphincter pressure β€” directly allowing reflux. Citrus juice and carbonated drinks are directly irritant to inflamed mucosa. Coffee increases gastric acid secretion and worsens symptoms in GORD and functional dyspepsia.

Practical

Keep a food and symptom diary for 2 weeks to identify personal triggers. Universal advice: reduce large fatty meals, alcohol (especially in the evening), and carbonated drinks. Coffee: trial reduction to 1–2 cups before noon; switch to decaffeinated if symptoms worsen post-coffee.

Dietary trigger elimination improves GORD symptoms in 50–60% of patients who adhere to advice
βš–οΈ
Weight Management
Target: BMI <25 kg/mΒ² where achievable
Mechanism

Increased abdominal adiposity raises intra-abdominal pressure, which increases the gastro-oesophageal pressure gradient and promotes reflux. Weight loss of even 5–10% of body weight significantly reduces GORD symptoms in overweight patients.

Practical

Referral to a structured weight management programme (e.g. NHS Digital Weight Management Programme). Swimming and cycling are preferable to running in overweight patients with GORD β€” impact exercise increases intra-abdominal pressure transiently.

BMI reduction of 3.5 kg/mΒ² associated with 40% reduction in GORD symptom frequency (RCT evidence)
🚬
Smoking Cessation
Target: complete cessation
Mechanism

Nicotine directly reduces lower oesophageal sphincter tone and impairs oesophageal motility. Smoking also impairs mucosal prostaglandin synthesis, slows peptic ulcer healing, and independently increases the risk of gastric and oesophageal cancer.

Practical

Smoking cessation referral (NHS Stop Smoking Service). Varenicline (Champix) is the most effective pharmacotherapy. In patients with confirmed peptic ulcer: smoking significantly delays ulcer healing even with PPI and H. pylori eradication.

Cessation reduces GORD frequency by 35%; accelerates peptic ulcer healing; reduces upper GI cancer risk
🧘
Stress Management
Target: identify and address stress drivers
Mechanism

Chronic psychological stress increases gastric acid secretion via HPA axis activation, reduces mucosal blood flow, and lowers visceral pain threshold. Stress is a well-established exacerbating factor for both GORD and functional dyspepsia.

Practical

NHS Talking Therapies self-referral for CBT. Identify and address the specific stressor β€” in this case, work pressure. Regular moderate exercise reduces cortisol and independently improves dyspepsia. Mindfulness-based stress reduction has evidence in functional dyspepsia.

CBT for functional dyspepsia: 40–50% symptom reduction vs 20% with medication alone in RCTs
7D β€” Prescribing guide: stepped-care approach
Step 1 β€” First line alongside lifestyle

H. pylori positive β†’ eradication first, not PPI alone

  • 7-day triple therapy: Lansoprazole 30mg BD + Clarithromycin 500mg BD + Amoxicillin 1g BD
  • Penicillin allergy: substitute Metronidazole 400mg BD for amoxicillin
  • Confirm eradication with stool antigen 4–6 weeks post-treatment (PPI off 2 weeks before)
  • GORD / H. pylori negative: PPI trial β€” Omeprazole 20mg OD or Lansoprazole 30mg OD Γ— 4–8 weeks
  • Interim symptom relief during testing: Alginate (Gaviscon Advance) 10ml after meals and at bedtime
Review at 4–6 weeks: confirm H. pylori eradicated; assess PPI response; step down if symptoms controlled
Step 2 β€” If PPI partial response or refractory functional dyspepsia

Review and adjust before escalating

  • Double PPI dose (Omeprazole 40mg OD or 20mg BD) for 4–8 weeks in GORD with poor response
  • Add H2 receptor antagonist at night (famotidine 20mg nocte) for nocturnal breakthrough symptoms
  • Functional dyspepsia refractory to PPI: Low-dose TCA β€” Amitriptyline 10mg nocte (neuromodulatory effect on visceral sensitivity); evidence from RCTs equivalent to ATLANTIS data for IBS
  • Prokinetic (Metoclopramide 10mg TDS) for gastroparesis / post-prandial fullness β€” short-term only (max 5 days per course; tardive dyskinesia risk with prolonged use)
Metoclopramide: max 5 consecutive days; avoid in patients <20 years (acute dystonia risk) and elderly (tardive dyskinesia)
Step 3 β€” Ongoing management and step-down

Long-term PPI: lowest effective dose, annual review

  • After 4–8 weeks of full-dose PPI with good response: attempt step-down to on-demand PPI (taken only when symptoms occur) or lowest effective dose
  • NICE CG184: long-term PPI without annual review is not evidence-based β€” review indication annually
  • Barrett's oesophagus: full-dose PPI indefinitely β€” do not step down without gastroenterology advice
  • Refractory symptoms despite optimised PPI + H. pylori eradicated β†’ OGD referral if β‰₯55, or gastroenterology if <55 with no alarm features after 12 months
Annual PPI review: confirm indication; attempt step-down; monitor serum Mg with diuretics or digoxin; DEXA if β‰₯5 years + osteoporosis risk factors
7E β€” Drug reference cards: dyspepsia pharmacotherapy

Select patient characteristics β€” pharmacological guidance appears below

Pharmacological quick reference
H. pylori +ve β†’ 7-day triple therapy first Β· GORD β†’ Omeprazole 20mg OD Γ— 4–8 weeks Β· Functional dyspepsia β†’ PPI trial then low-dose amitriptyline if refractory Β· NSAIDs β†’ Add full-dose PPI; switch to pantoprazole if on clopidogrel Β· Refractory β†’ Double PPI dose; consider OGD if β‰₯55
Proton Pump Inhibitors (PPIs)
Omeprazole 20–40mg Β· Lansoprazole 30mg Β· Pantoprazole 40mg Β· Esomeprazole 20–40mg
βœ“ Recommended
Step 1 GORD/PepticOmeprazole 20mg OD
βœ“ Prefer when
GORD β€” burning heartburn, post-prandial, worse lying flat, no alarm features, age <55
Functional dyspepsia β€” epigastric discomfort / fullness without heartburn (after H. pylori excluded)
Gastroprotection with NSAIDs, aspirin, corticosteroids, or anticoagulants
H. pylori eradication triple therapy (as the PPI component β€” lansoprazole preferred)
Barrett's oesophagus β€” full-dose indefinitely (do not step down without gastroenterology advice)
βœ— Avoid / Caution if
Do not start PPI without testing for H. pylori first in uninvestigated dyspepsia (NICE CG184)
Clopidogrel + omeprazole: CYP2C19 interaction reduces clopidogrel antiplatelet effect β€” use pantoprazole or rabeprazole instead
Long-term high-dose: risk of C. difficile, hypomagnesaemia, osteoporosis, community-acquired pneumonia β€” review annually
HIV antiretrovirals (atazanavir, rilpivirine): PPI reduces absorption β€” avoid or use with specialist advice
⚠ Side effects
Headache, diarrhoea, nausea, flatulence (usually transient on initiation)
Long-term: hypomagnesaemia (check with diuretics or digoxin), osteoporosis (DEXA if β‰₯5 years), C. difficile
Subacute cutaneous lupus erythematosus β€” rare; consider if unexplained facial rash after PPI initiation
πŸ”¬ Monitor
H. pylori test before starting (stops urgease activity β€” causes false negative if tested while on PPI)
Annual review for all long-term PPI users β€” confirm indication; attempt step-down to on-demand
Serum magnesium every 6 months if taking diuretics or digoxin alongside long-term PPI
H. pylori eradication confirmation: stool antigen 4–6 weeks after completing triple therapy (PPI off 2 weeks before test)
πŸ’¬ Counselling

"Take the PPI 30 minutes before your main meal β€” the acid pump is only active when it's being stimulated by eating, so taking it before you eat means it blocks the pump when it's most active. If you're taking it for H. pylori treatment, take it twice a day for the full 7 days alongside the antibiotics."

SCA pearl: The two most common prescribing errors in dyspepsia are (1) starting PPI without testing H. pylori, and (2) prescribing omeprazole to a patient on clopidogrel. Both regularly appear as SCA clinical scenarios. Pantoprazole or rabeprazole are safe alternatives with clopidogrel.

H. pylori Eradication β€” Triple Therapy
Lansoprazole 30mg BD + Clarithromycin 500mg BD + Amoxicillin 1g BD Γ— 7 days
βœ“ Definitive treatment if H. pylori positive
H. pylori +ve7-day course
βœ“ Prefer when
H. pylori positive stool antigen or ΒΉΒ³C urea breath test with dyspepsia or peptic ulcer disease
Peptic ulcer disease (duodenal or gastric) β€” eradication is the definitive curative treatment
MALT lymphoma (low-grade, gastric) β€” H. pylori eradication is primary treatment
First-degree relative with gastric cancer β€” screen and eradicate
βœ— Avoid / Switch if
Penicillin allergy: use metronidazole 400mg BD instead of amoxicillin
Prior clarithromycin failure or known local clarithromycin resistance >20%: use bismuth quadruple therapy (bismuth + tetracycline + metronidazole + PPI) as first-line
Metronidazole-containing regimens: avoid alcohol during and for 48 hours after the course (disulfiram-like reaction)
⚠ Side effects
Clarithromycin: metallic taste, nausea, abdominal pain, diarrhoea β€” common; complete the full course despite these
Amoxicillin: diarrhoea, rash (discontinue and use alternative if anaphylaxis or severe rash)
Antibiotic-associated diarrhoea / C. difficile β€” particularly in elderly or immunosuppressed
QT prolongation risk with clarithromycin: avoid with other QT-prolonging drugs
πŸ”¬ Monitor
Stool antigen or ΒΉΒ³C urea breath test 4–6 weeks after completing therapy β€” PPI off for 2 weeks before testing
If eradicated and symptoms resolved: no further investigation required in patients <55 without alarm features
If eradicated but symptoms persist: OGD referral to exclude peptic ulcer or malignancy
If eradication fails: second-line bismuth quadruple therapy; if second-line fails β†’ culture-guided therapy via gastroenterology
πŸ’¬ Counselling

"H. pylori is a bacterium that lives in the stomach lining and can cause ulcers and inflammation. These three medicines β€” taken over 7 days β€” will clear it in about 90% of people. You'll probably notice some side effects, especially a metallic taste and maybe some nausea β€” these are normal and it's important to complete the full course. After finishing, we'll do a simple stool test 4–6 weeks later to check it's been cleared. One important thing: if you're already taking any acid-reducing tablets, stop them 2 weeks before that stool test."

SCA pearl: The two critical facts for the SCA: (1) stop PPI 2 weeks before H. pylori testing (not 2 days, not 1 week β€” 2 weeks); (2) stop antibiotics 4 weeks before testing. These are specific numerical thresholds that examiners test. Stating them correctly to the patient is a high-scoring communication point in the Tasks domain.

Alginates
Gaviscon Advance 10ml after meals and at bedtime Β· Gaviscon Liquid/Tablets
βœ“ For interim symptom relief
Step 1 interim / GORD10ml after each meal and at bedtime
βœ“ Prefer when
Interim relief of GORD symptoms while awaiting H. pylori test results or PPI initiation
Post-prandial heartburn and regurgitation β€” alginates form a raft on top of the stomach contents, physically preventing reflux
Mild GORD where full PPI therapy is not yet indicated (first episode, lifestyle addressable)
Pregnancy β€” alginates are safe and are the preferred first-line treatment for GORD in pregnancy
βœ— Avoid / Caution if
Renal impairment β€” some formulations contain significant amounts of sodium (Gaviscon Advance low-sodium formulation preferred)
Phenylketonuria β€” some formulations contain aspartame; check SmPC for each specific product
⚠ Side effects
Generally very well tolerated β€” few systemic side effects as alginate acts locally in the stomach
Bloating and flatulence in some patients β€” usually mild
High sodium formulations: sodium load relevant in heart failure, CKD, or hypertension
πŸ’¬ Counselling

"Gaviscon works differently from a PPI β€” instead of reducing acid, it forms a raft on top of your stomach contents, which physically stops the acid from coming back up. Take it after meals and at bedtime when stomach contents are most likely to reflux. It's safe, works quickly, and you can take it as needed while we're waiting for your test results."

SCA pearl: Gaviscon is excellent as a bridging agent while awaiting H. pylori test results or PPI response. In the SCA, offering "something to help with the symptoms in the meantime" while explaining why you are not yet starting long-term PPI scores both the Tasks domain (appropriate interim management) and Relating to Others (patient leaves with something tangible and not just a test).

Antacids
Calcium carbonate (Rennie) Β· Magnesium trisilicate Β· Aluminium hydroxide
βœ“ PRN symptom relief
PRN onlyAs needed after meals
βœ“ Prefer when
Rapid, on-demand relief of heartburn when symptoms are infrequent (<2 episodes per week)
Patients who prefer to avoid regular medication and have mild, infrequent symptoms
Pregnancy β€” calcium carbonate (Rennie) is safe in all trimesters
βœ— Avoid / Caution if
Renal impairment: magnesium and aluminium-containing antacids accumulate in CKD β€” use calcium carbonate only
Antacids reduce absorption of many drugs (tetracyclines, fluoroquinolones, iron, azithromycin) β€” take 2 hours apart from other medications
Long-term antacid use masking alarm symptoms β€” if patient is using antacids daily for >2 weeks, this is a prompt for formal investigation, not continued antacid supply
⚠ Side effects
Calcium carbonate: constipation (mild); milk-alkali syndrome with very high doses
Magnesium-containing: diarrhoea; accumulation in renal impairment
Aluminium-containing: constipation; aluminium accumulation in CKD
πŸ’¬ Counselling

"Antacids work by neutralising the acid in your stomach β€” they work quickly, within a few minutes, but the effect only lasts a couple of hours. They're best for occasional heartburn rather than regular symptoms. If you're finding you need them every day, that's actually a sign we should think about a more formal treatment."

SCA pearl: Daily antacid use for >2 weeks is a prompt for clinical review, not repeat supply. A patient who has been buying Rennie at the supermarket for 3 months before consulting is telling you the symptoms are more persistent than they appear. Document this in the clinical records and use it in triage.

H2 Receptor Antagonists (H2RAs)
Famotidine 20mg Β· Ranitidine (withdrawn UK) β€” do not prescribe
βœ“ Nocturnal breakthrough / step 2
Step 2 add-onFamotidine 20mg at night
βœ“ Prefer when
Nocturnal breakthrough acid symptoms despite full-dose PPI during the day β€” H2RA at night complements PPI
PPI alone insufficient but full PPI dose doubling not tolerated or not appropriate
Short-term bridge while PPI is being withheld for H. pylori testing (H2RA does not affect H. pylori test validity)
βœ— Avoid / Caution if
Ranitidine (Zantac) has been withdrawn in the UK and worldwide β€” do NOT prescribe
Renal impairment: dose reduce famotidine in CKD (eGFR <50 β†’ famotidine 20mg every 36–48 hours)
Long-term tachyphylaxis: tolerance to H2RA develops within 4–6 weeks of continuous use β€” not suitable as long-term monotherapy for GORD
⚠ Side effects
Headache, dizziness, constipation, diarrhoea β€” generally well tolerated
Famotidine: rarely QT prolongation at higher doses β€” ECG if cardiac history
πŸ’¬ Counselling

"This tablet works similarly to the acid-reducing tablet you may already be taking, but it works on a slightly different pump in the stomach. Taking it at night can help reduce the overnight acid that's not always fully controlled by a tablet taken in the morning. It's not a replacement for the omeprazole β€” think of it as an add-on for night-time symptoms."

SCA pearl: Ranitidine has been permanently withdrawn in the UK due to NDMA contamination concerns. Prescribing it β€” even inadvertently β€” fails the Tasks domain. Famotidine is the only available H2RA in UK primary care. Know this.

Low-Dose Tricyclics / Central Neuromodulators
Amitriptyline 10–75mg nocte Β· Nortriptyline 10–50mg Β· Mirtazapine 7.5–15mg (gastroparesis context)
βœ“ Refractory functional dyspepsia
Step 2 Refractory FDAmitriptyline 10mg nocte
βœ“ Prefer when
Functional dyspepsia refractory to H. pylori eradication, PPI, and lifestyle modification (>3 months)
Significant visceral hypersensitivity β€” constant or near-constant epigastric pain / discomfort
Comorbid depression or anxiety alongside refractory dyspepsia
Post-prandial fullness and early satiety in functional dyspepsia (antidepressant effect on gastric accommodation)
βœ— Avoid if
Recent MI, cardiac arrhythmia, QTc prolongation β€” ECG before starting
Elderly: high anticholinergic burden β€” start at 5mg nocte, monitor for falls and confusion
Urinary retention, BPH, closed-angle glaucoma β€” anticholinergic contraindications
πŸ”¬ Monitor
Review at 4 weeks (initial response and side effects), 3 months, 6 months, annually
ECG before starting if any cardiac history or QTc concern
Reassess annual need β€” trial wean after 12 months of good symptom control
πŸ’¬ Counselling

"I'm suggesting amitriptyline β€” not because I think this is in your mind, but because there's a very well-established brain-gut connection, and at this low dose it specifically reduces the gut's oversensitivity to pain signals rather than treating depression. It takes 4–6 weeks to build up, and it will probably make you a bit drowsy at first β€” take it an hour before bed. The dose we use for gut problems is a fraction of what's used for mood disorders."

SCA pearl: Pre-empting the stigma concern proactively β€” "I know this is technically an antidepressant and you might be wondering why I'm suggesting it for a stomach problem" β€” dramatically improves adherence and scores high in Relating to Others. Waiting for the patient to challenge you, then explaining, scores less than anticipating it.

7F β€” Psychosocial impact
πŸ«‚
How dyspepsia affects daily life, work, and wellbeing
🍽️
Dietary Restriction and Social Eating

Patients with symptomatic GORD and functional dyspepsia often self-restrict their diet far beyond what is clinically necessary, avoiding meals out, work events, and social occasions. This leads to significant quality-of-life reduction and increasing social isolation.

"Has this been affecting what you can eat socially β€” going out for meals, that sort of thing? Sometimes patients end up avoiding situations unnecessarily."
πŸ’Ό
Work Productivity and Presenteeism

Dyspepsia with post-prandial pain affects workplace functioning β€” particularly for workers who eat at their desk, work through lunch, or are in client-facing roles where discomfort is difficult to manage. Presenteeism (being present but not fully functional) is often more economically significant than absenteeism.

"Has this been affecting your work at all? I know you've been under a lot of pressure recently β€” is the pain making it harder to concentrate or get through the day?"
😴
Sleep Disturbance from Nocturnal GORD

Nocturnal acid reflux is one of the most disruptive symptoms of GORD β€” waking the patient at 2–3am with burning pain, acid in the throat, or coughing. Chronic sleep disruption causes cognitive impairment, mood deterioration, and worsening of stress-related dyspepsia symptoms.

"Has the heartburn been waking you at night? That can have a really big knock-on effect on everything else β€” energy, mood, concentration the next day."
🧠
Cancer Anxiety and Health Preoccupation

Upper GI symptoms β€” particularly with weight loss β€” frequently generate significant cancer anxiety. This is not irrational, but health anxiety that persists despite investigation and reassurance requires active psychological intervention, not repeated negative investigations which reinforce the anxiety cycle.

"Now that we've got a plan in place, has that reassured you a little? Or is the worry still quite present? If it is, there are really effective psychological approaches that can help with that."
πŸ’Š
Concerns About Long-Term Medication

Many patients resist long-term PPI because they are concerned about being "on tablets for life" or worried about side effects they have read about online. Addressing this proactively β€” and explaining the step-down plan β€” dramatically improves adherence to the short course that is actually needed.

"I want to reassure you that we're not planning to put you on these tablets forever β€” the plan is to take them for 4–8 weeks, see if they work, and then we'll try reducing them. If H. pylori is there and we treat it, you might not need tablets at all after that."
❀️
Relationship and Intimate Life

Chronic dyspepsia and GORD symptoms β€” particularly post-prandial bloating and regurgitation β€” can affect intimate relationships. Patients may avoid shared meals, restrict social activity, or experience discomfort during physical intimacy. These impacts are rarely volunteered unless explicitly asked about.

"Sometimes when something is affecting your day-to-day like this for a while, it can have knock-on effects on other parts of life too. Has it been causing any difficulties in your personal life or relationships?"
7G β€” Follow-up schedule
1
2–3 weeks: investigation results review

H. pylori stool antigen result. FBC and coeliac screen if ordered. If 2WW referral made: confirm appointment received. Initiate eradication therapy if H. pylori positive or PPI trial if H. pylori negative. Assess weight again.

2WW checkResults reviewTreatment initiation
2
4–6 weeks post-eradication: confirm H. pylori cleared

H. pylori eradication confirmation: stool antigen test (PPI off for 2 weeks before test). If eradicated and symptoms resolved: no further treatment needed. If eradicated but symptoms persist: OGD if age β‰₯55; continue PPI trial if <55. If eradication failed: second-line bismuth quadruple therapy.

Eradication confirmationStep-up if failed
3
6–8 weeks: PPI response review

If PPI trial: assess symptom response. If good response: step down to on-demand or lowest effective dose. If partial response: double PPI dose for further 4–8 weeks. If poor response: consider low-dose amitriptyline; OGD if age β‰₯55 or new alarm features.

PPI step-downStep-up if poor response
4
3 months: consolidation and psychosocial review

Review lifestyle modification adherence. Assess psychosocial impact (sleep, work, anxiety). If amitriptyline started: titrate if partial response, review side effects. If 2WW results available: communicate findings and update management plan accordingly.

OGD results reviewAmitriptyline titration
5
Annual: PPI review and red flag re-screen

Annual review of PPI indication for all long-term users. Attempt step-down or on-demand PPI annually. Re-screen for alarm features (weight loss, dysphagia, change in pain character). Serum magnesium if on diuretics or digoxin. Endoscopic surveillance if Barrett's oesophagus.

Annual PPI reviewBarrett's surveillance
7H β€” Monitoring: key thresholds and targets

Memory rule β€” monitoring in dyspepsia

H. pylori: confirm eradication with stool antigen 4–6 weeks post-treatment (PPI off 2 weeks / antibiotics off 4 weeks before); Anaemia: FBC annually if any ongoing GI symptom; PPI: step down annually and check Mg with diuretics; Palpable mass: re-examine at every visit if epigastric symptoms persist; Y (HAPPY): if H. pylori eradicated + symptoms resolved β†’ no further investigation needed in patients <55 without alarm features

Treatment / ConditionMonitorTimingAction threshold
H. pylori eradicationStool antigen or ΒΉΒ³C urea breath test4–6 weeks post-treatment (PPI off 2 wks; antibiotics off 4 wks before test)Positive β†’ second-line bismuth quadruple therapy. Persistent positive after 2 attempts β†’ gastroenterology for culture-guided therapy
Long-term PPI (β‰₯6 months)Serum magnesium (with diuretics or digoxin); DEXA if β‰₯5 years + osteoporosis riskAnnual PPI review; Mg every 6 months with diuretics or digoxinMg <0.7 mmol/L β†’ supplement or PPI review. Attempt step-down to on-demand at each annual review
Low-dose amitriptyline (functional dyspepsia)Symptom response; side effects (dry mouth, constipation, sedation); QTc if cardiac4 weeks, 3 months, 6 months, annuallyNo response at 3 months β†’ nortriptyline or SSRI; gastroenterology referral if <55 and refractory
Barrett's oesophagus (surveillance)OGD surveillance per NICE protocolNon-dysplastic: OGD every 3–5 years. Low-grade dysplasia: OGD every 6 months Γ— 2 then annuallyProgression to high-grade dysplasia β†’ endoscopic mucosal resection or surgical referral
Coeliac disease (on GFD)Anti-TTG IgA; haematinics (iron, folate, B12, vit D); DEXAAnnual blood tests; DEXA at diagnosis and every 3–5 yearsRaised antibodies on GFD β†’ dietitian review (likely dietary non-compliance). Refractory coeliac β†’ gastroenterology
Any age β‰₯50 with dyspepsiaWeight, new dysphagia, change in pain character, vomitingEvery appointmentAny new alarm feature β†’ 2WW referral regardless of previous investigations or time since last normal OGD
Patient groupKey targetAction if not met
H. pylori eradication confirmedNegative stool antigen 4–6 weeks post-treatmentSecond-line bismuth quadruple; OGD if peptic ulcer suspected; gastroenterology if fails again
GORD / functional dyspepsia on PPISymptom control with PPI on-demand or lowest effective dose by 6 monthsStep up; OGD if β‰₯55 or alarm features develop; amitriptyline if functional dyspepsia refractory
Coeliac diseaseAnti-TTG IgA negative on strict GFD at 12 months; haematinics normalisedDietitian review if non-compliant; investigate refractory coeliac (enteropathy-associated T-cell lymphoma rare but important)
Any new alarm feature at any pointZero tolerance β€” any new alarm feature triggers 2WW2WW regardless of previous normal investigations β€” do not be reassured by a normal OGD 3 years ago when new dysphagia presents
Long-term PPI users annuallyJustified indication confirmed; step-down to on-demand attempted; Mg checked if applicableStop PPI if no longer indicated; prescribe lowest effective dose; counsel on long-term risks
7I β€” Safety-netting: exact phrases + medico-legal rationale

⚠ Three scenario-specific safety-net phrases β€” use these verbatim

πŸ”΄ Emergency β€” haematemesis, sudden severe pain, or collapse
"If at any point you vomit any blood β€” even a small amount β€” or if you notice your stools turn black and tarry, please call 999 or go to A&E immediately, without waiting to contact the surgery. The same applies if you develop a sudden, severe pain in your upper abdomen β€” much worse than what you've been experiencing β€” especially if your tummy becomes rigid or you feel faint."
This phrasing is medico-legally protective because haematemesis and melaena are commonly underreported or attributed to other causes by patients. Naming blood specifically β€” "even a small amount" β€” prevents the patient from dismissing a coffee-ground vomit as "probably nothing." The instruction to go to A&E and not wait for the surgery is critically important in this context.
πŸ’Š New symptoms during treatment β€” weight loss, dysphagia, worsening
"While you're taking the treatment and waiting for results, I'd like you to come back straight away β€” not wait for your review appointment β€” if you notice difficulty swallowing, any further unexplained weight loss, or if the pain becomes significantly worse or changes character. These things need to be checked promptly regardless of how things stand with the current treatment."
Dysphagia as a new symptom during dyspepsia treatment must never be attributed to treatment failure β€” it is an alarm feature that mandates immediate 2WW referral. Specifically naming it in the safety-net conversation protects against the common scenario where new dysphagia develops between consultations and is not reported until a routine review weeks later.
🟠 2WW context β€” awaiting OGD appointment
"You should hear from the hospital within two weeks to arrange your camera test. While you're waiting, please don't worry that you have to wait for that appointment if anything new or more serious happens β€” if you vomit any blood, your stools turn black, or you develop difficulty swallowing, please go to A&E straight away. The referral is for a planned investigation, not for dealing with an emergency."
Patients given a 2WW referral frequently believe they should wait for that appointment regardless of what happens in the interim. This dangerous misunderstanding has contributed to delayed recognition of upper GI bleeding in patients awaiting OGD. The distinction between a planned investigation and emergency care must be explicitly stated.
2–3 weeksInvestigation results review; initiate treatment; confirm 2WW appointment made if applicable
4–6 weeks post-eradicationConfirm H. pylori cleared; stool antigen test (PPI off 2 weeks before)
6–8 weeks PPI trialAssess response; step down to on-demand; step up if poor response
πŸŽ“ SCA Checkpoint β€” Step 7 (Final)TasksRelating to OthersGlobal Skills
Closing the consultation
"So to summarise what we've agreed today: I'm arranging a stool test for H. pylori, a blood count, and a coeliac screen. In the meantime, Gaviscon after meals should help with the burning. I'd like to see you in two to three weeks to go over the results together."
"Before you go β€” if you notice any difficulty swallowing, vomiting blood, black stools, or significant further weight loss, please come back straight away, don't wait for your appointment."
"Is there anything we've talked about today that doesn't feel quite right, or anything you'd like me to go over again?"
"I want you to know that I've taken the weight loss seriously β€” that's exactly why I'm making sure we do these tests carefully before starting any long-term treatment."
Deductions β€” closing
  • Prescribing PPI without testing H. pylori first β€” the cardinal dyspepsia SCA error
  • Not giving specific safety-net symptoms for dyspepsia (dysphagia, haematemesis, black stools)
  • Not asking a closing question β€” patient leaves with unvoiced concerns
  • Reassuring the patient that weight loss is not important without investigation
  • Ending without a named follow-up timepoint
  • Not acknowledging the patient's anxiety about the weight loss in the closing summary
Tasks domain β€” full criteria
  • Systematic history: alarm features screened, NSAID history, response to antacids, weight loss quantified
  • H. pylori testing before PPI prescription β€” documented as mandatory first step
  • Investigations individually justified; FBC; coeliac screen if indicated
  • Working diagnosis shared in plain language with accessible analogy
  • Specific safety-net symptoms named: dysphagia, haematemesis, black stools, weight loss progression
  • Named follow-up timepoint communicated clearly
Relating to Others β€” full criteria
  • Open question used to begin the consultation without exception
  • All three ICE components named and addressed in the management plan
  • Cancer fear explicitly named and empathetically acknowledged
  • Weight loss addressed directly and honestly without falsely reassuring
  • Expectation about OGD or "something now" validated before being managed
  • Closing question asked and patient's response genuinely explored
πŸ”΄ Red β€” failing
PPI prescribed without H. pylori testing. Alarm features not screened. Cancer fear not named. No safety-netting. No follow-up timepoint. Consultation ends without closing question.
🟠 Amber β€” borderline
H. pylori test ordered but PPI stop instruction not given. Cancer fear acknowledged but not woven through the management discussion. Safety-netting vague ("come back if worse"). Follow-up named but no specific timepoint.
🟒 Green β€” passing
H. pylori tested first with specific instruction about stopping PPI. Alarm features screened and acted on. Cancer fear named and addressed in diagnosis and management. Specific safety-net symptoms named. Exact follow-up timepoint given. Closing question asked.
Dyspepsia β€” SCA Consultation Scorecard
Based on the official SCA Consultation Tool Β· RAG self-assessment Β· Use after every practice consultation
0/ 33 pts
🌐
Global Skills
Structure, language, responsiveness
0/7
βœ“
Tasks
Clinical reasoning, diagnosis, management
0/15
🀝
Relating to Others
Communication, rapport, shared decision making
0/11
RAG Self-Assessment Guide
πŸ”΄ Red β€” not achieved
PPI prescribed without H. pylori test. Alarm features not screened. Cancer fear not named. Weight loss dismissed without action. No safety-netting. No closing question.
🟠 Amber β€” partially achieved
H. pylori test ordered but PPI stopping instruction not given. Cancer fear acknowledged vaguely. Weight loss noted but not addressed as alarm feature. Safety-netting present but vague.
🟒 Green β€” fully achieved
H. pylori tested first with 2-week PPI stop explained. All alarm features screened. Cancer concern named directly. Weight loss taken seriously. Specific safety-net symptoms named. Closing question asked.
011172533
Fail
Borderline
Pass
Strong pass
πŸ“‹
Complete the checklist above to see your score interpretation and feedback
"I've had this burning pain in my upper tummy for a few months now β€” and some heartburn as well. I've been taking Rennie, which helps a bit, but it keeps coming back. I know it's probably just stress β€” I've been absolutely run off my feet at work recently."
Who you are

Mr P, 48, senior accountant at a large firm. Married with two children. Currently in the middle of a major audit season β€” working late most nights, eating at his desk, skipping lunch, having two or three coffees in the morning and a large meal late in the evening with a couple of glasses of wine. He hasn't been to the GP in four years. He came in now because his wife insisted after he mentioned the weight loss at dinner.

Hidden agenda

Mr P is significantly worried about stomach cancer but doesn't want to say it directly β€” he feels "stupid" for catastrophising and is scared of what the answer might be. His father had stomach cancer, diagnosed late, and died within 18 months β€” though he hasn't mentioned this yet and will only volunteer it if asked directly about family history. If the candidate names cancer directly and empathetically, he visibly relaxes. If the candidate starts prescribing without addressing the weight loss, he becomes increasingly anxious and asks the challenge question.

Symptoms if asked directly
  • Burning epigastric pain and heartburn, 5–6/10 severity, occurring 4–5 times per week
  • Worse after his evening meal and when lying down β€” woke him at 2am twice last week
  • Relieved somewhat by Rennie and by sitting up
  • Some nausea, no vomiting
  • No blood in vomit, no black stools, no blood when he wipes β€” he has specifically checked
  • Appetite reduced β€” "I just don't feel like eating much at the moment"
  • Weight: lost approximately 3–4 kg over the last 2 months β€” he has been weighing himself; clothes feel looser
  • No dysphagia β€” swallowing is normal
  • No change in bowel habit
  • Takes ibuprofen 400mg about 3 times per week for tension headaches β€” he does not consider this a "regular medicine"
Lifestyle + bonus details
  • Diet: large late evening meal (9–10pm most nights), skips breakfast, eats lunch at his desk at 1pm. High-fat takeaways 3–4 nights per week. 3 strong coffees before 10am.
  • Alcohol: 2–3 glasses of wine most evenings, more at weekends β€” approximately 20–25 units per week
  • Exercise: none since last summer
  • Stress: very high β€” major client audit, performance review in 6 weeks, junior team underperforming
  • Family history (only if directly asked): "My dad had stomach cancer, actually β€” he was diagnosed at 62, and he passed away 18 months later."
  • Bonus detail (only if specifically asked about medications): "Oh, I do take ibuprofen quite a bit for headaches β€” probably three times a week. Does that matter?"
"I suppose I'm a bit worried β€” I mean, if it's just acid, why have I been losing weight? I mentioned that to my wife and she looked it up online and it said it could be stomach cancer. Is that something I should be worried about? Should I not be having a scan or something?"

Resolution: Mr P will accept the management plan if the candidate (1) names and directly addresses his cancer concern, including acknowledging the family history of gastric cancer and explaining why this makes investigation more important; (2) explains clearly why H. pylori testing is the right first step and what will happen if it is positive (eradication = potential cure), and what will happen next if tests are normal and symptoms persist (OGD will follow, especially given his age and family history); (3) takes the NSAID history and explicitly makes the connection β€” "ibuprofen is actually one of the most common causes of this kind of stomach pain, and it significantly increases your risk of an ulcer, especially combined with the stress and the alcohol." He does not need an immediate camera test β€” he needs to feel that his cancer fear has been heard, that the investigation plan is thorough and monitored, and that the weight loss is being taken seriously rather than explained away.

πŸ₯
Clinic Quick Reference
Dyspepsia β€” Clinical Decision Framework
NICE CG184 (2014, updated 2023) Β· NG12 Β· CKS Dyspepsia 2023
β–Όexpand
🚦 1 β€” Triage System
Patient presents with dyspepsia (epigastric pain / heartburn / upper GI symptoms) β†’ screen alarm features first
↓
πŸ”΄ Emergency / 2WW
  • Haematemesis (any volume) β†’ same-day hospital / 999
  • Sudden severe epigastric pain + peritonism β†’ 999 (perforated PU)
  • Dysphagia (any age, any character) β†’ 2WW upper GI
  • Unexplained weight loss + upper GI symptoms age β‰₯40 β†’ 2WW
  • Persistent vomiting + upper GI symptoms β†’ 2WW
  • Palpable epigastric mass β†’ 2WW
2WW / 999 now
🟠 Urgent
  • Age β‰₯55 + refractory dyspepsia despite H. pylori eradication + PPI β†’ urgent OGD
  • IDA (men any age, post-menopausal women) + GI symptoms β†’ 2WW upper + lower GI
  • Known Barrett's oesophagus β€” ensure surveillance programme active
  • H. pylori eradication failure (second attempt) β†’ gastroenterology referral
Urgent referral / OGD
🟒 Primary Care
  • GORD β€” no alarm features, age <55, burning heartburn, responds to antacids
  • Functional dyspepsia β€” epigastric fullness, early satiety, no alarm features
  • H. pylori positive + uninvestigated dyspepsia, age <55, no alarm features
  • NSAID-induced dyspepsia β€” stop NSAID, test H. pylori, add PPI
Test-and-treat + lifestyle
πŸ”¬ 2 β€” Diagnostic Pathway
H. pylori Test-and-Treat Strategy (NICE CG184)
Step 1: H. pylori stool antigen (or ΒΉΒ³C urea breath test) β€” stop PPI 2 weeks before, antibiotics 4 weeks before
If positive: 7-day triple eradication therapy β†’ confirm eradication stool antigen 4–6 weeks later
If negative + symptoms persist: PPI trial 4–8 weeks β†’ step down if response; OGD if β‰₯55 or refractory
Key rule: Never prescribe PPI without H. pylori testing first in uninvestigated dyspepsia
Baseline Investigations β€” First Presentation
  • H. pylori stool antigen (PPI off 2 weeks)
  • FBC β€” iron deficiency anaemia (2WW if confirmed in men/post-menopausal women)
  • Anti-TTG IgA + total IgA β€” coeliac screen (if bloating, diarrhoea, fatigue, IDA)
  • LFTs β€” if biliary or hepatic cause suspected
  • Serum amylase β€” if pain radiates to back, consider pancreatitis
  • Weight (documented in notes as a baseline for monitoring)
  • OGD via 2WW β€” if any alarm feature present (do not delay for other investigation results)
πŸ“Š 3 β€” Key Numbers
Age 55
Threshold for OGD β€” refractory dyspepsia, new symptoms, or any alarm feature regardless of age
2 weeks
Stop PPI before H. pylori stool antigen testing (PPI suppresses urease β†’ false negative)
4 weeks
Stop antibiotics before H. pylori testing (antibiotics suppress H. pylori directly)
4–6 wks
Post-eradication: confirm clearance with stool antigen (PPI off 2 weeks before test)
~90%
H. pylori eradication rate with 7-day triple therapy in low-clarithromycin-resistance areas
>20%
Local clarithromycin resistance β†’ use bismuth quadruple therapy first-line
4–8 wks
PPI trial duration for uninvestigated dyspepsia (no alarm features, H. pylori negative)
2WW
Dysphagia (any age) Β· unexplained wt loss + upper GI symptoms β‰₯40 Β· persistent vomiting Β· epigastric mass Β· IDA (men/post-meno women)
Test first
H. pylori stool antigen BEFORE any PPI prescription in uninvestigated dyspepsia (NICE CG184 mandatory)
3–5 yrs
Barrett's oesophagus (non-dysplastic) β€” OGD surveillance interval per NICE guidelines
10mg nocte
Amitriptyline starting dose for refractory functional dyspepsia (central neuromodulation)
Annual
PPI review β€” confirm indication; attempt step-down; check serum Mg with diuretics or digoxin
πŸ’Š 4 β€” Medication Decision & Choice
Stepped Pharmacotherapy
Step 1 β€” H. pylori positive: Lansoprazole 30mg BD + Clarithromycin 500mg BD + Amoxicillin 1g BD Γ— 7 days (penicillin allergy β†’ metronidazole 400mg BD for amoxicillin)
Step 1 β€” GORD / H. pylori negative: Omeprazole 20mg OD or Lansoprazole 30mg OD Γ— 4–8 weeks; Gaviscon Advance 10ml after meals and at bedtime as interim / adjunct
Step 2 β€” Partial PPI response: Double PPI dose (Omeprazole 40mg OD) + consider famotidine 20mg nocte for nocturnal breakthrough
Step 2 β€” Refractory functional dyspepsia: Amitriptyline 10mg nocte β†’ titrate to 30–75mg
Metoclopramide: Max 5 consecutive days only (tardive dyskinesia risk); for gastroparesis / post-prandial fullness short-term only
Special Prescribing Situations
Clopidogrel + PPI: Use pantoprazole or rabeprazole (not omeprazole β€” CYP2C19 interaction reduces antiplatelet effect)
NSAID unavoidable: Full-dose PPI for gastroprotection; test and eradicate H. pylori (NSAID + H. pylori = 60Γ— ulcer risk)
Pregnancy: Gaviscon / calcium carbonate antacids first-line; omeprazole if refractory (specialist advice)
Penicillin allergy (H. pylori eradication): Lansoprazole + Clarithromycin + Metronidazole Γ— 7 days
Bisphosphonate oesophagitis: Review administration technique; switch to IV if symptomatic
Ranitidine: WITHDRAWN β€” do NOT prescribe. Use famotidine instead
⚠ 5 β€” Safety Netting & Follow-Up
πŸ”΄ Emergency β€” haematemesis / perforation
"Any vomiting of blood (even coffee grounds), black tarry stools, sudden severe pain, or collapse β†’ call 999 / go to A&E immediately, do not wait to ring the surgery."
πŸ’Š New alarm symptoms during treatment
"Any new difficulty swallowing, significant weight loss, or pain that changes character β†’ come back straight away, do not wait for your scheduled review."
🟠 While awaiting 2WW OGD appointment
"If you vomit blood, have black stools, or feel suddenly very unwell before the appointment β†’ go to A&E β€” the referral is for a planned camera test, not for emergencies."
Follow-up timeline
1
2–3 weeks: H. pylori and blood results review; initiate treatment; confirm 2WW appointment made
2
4–6 wks post-eradication: Stool antigen eradication check (PPI off 2 weeks before test)
3
6–8 wks PPI trial: Response assessment; step down to on-demand; step up if poor response
4
3 months: Sustained response; 2WW results if applicable; amitriptyline titration if started
5
Annual: PPI review; alarm feature re-screen; weight; Barrett's surveillance if applicable
πŸ“Œ Eradication confirmation: stool antigen 4–6 weeks post-treatment β€” PPI off for 2 weeks before test
πŸ”¬ 6 β€” Monitoring & Red Flags
Treatment / ConditionMonitorTimingAction threshold
H. pylori eradicationStool antigen or ΒΉΒ³C urea breath test4–6 weeks post-treatment (PPI off 2 wks)Positive β†’ second-line bismuth quadruple. After 2 failures β†’ gastroenterology for culture-guided therapy
Long-term PPI (>6 months)Serum Mg (with diuretics/digoxin); DEXA if β‰₯5 years + osteoporosis riskAnnual PPI review; Mg every 6 months if diuretics co-prescribedMg <0.7 mmol/L β†’ supplement. Attempt step-down to on-demand at every annual review
Barrett's oesophagusOGD surveillance (scheduled); ensure patient in programmeNon-dysplastic: every 3–5 years. Low-grade dysplasia: every 6 months Γ— 2, then annuallyHigh-grade dysplasia β†’ endoscopic mucosal resection or surgical referral
Coeliac disease (on GFD)Anti-TTG IgA; haematinics; DEXAAnnual bloods; DEXA at diagnosis and every 3–5 yearsRaised antibodies on GFD β†’ dietitian review for compliance issues
Any patient β‰₯50 with dyspepsiaWeight; new dysphagia; change in pain characterEvery appointmentAny new alarm feature β†’ 2WW regardless of prior normal investigations
Amitriptyline (functional dyspepsia)Symptom response; side effects; QTc if cardiac history4 weeks, 3 months, 6 months, annuallyNo response at 3 months β†’ switch to nortriptyline or SSRI; gastroenterology if refractory
🚨 Emergency red flags: Haematemesis (any volume) β†’ same-day hospital. Sudden severe epigastric pain + peritonism β†’ 999 (perforated PU). Dysphagia β†’ 2WW same day of recognition.
πŸ›‘οΈ Safeguarding: Chronic dyspepsia + weight loss in context of relationship conflict β€” consider domestic neglect or coercive control. NSAID overuse as self-harm. Alcohol dependency β€” safeguard children in household.
πŸŽ“
SCA Exam Quick Reference
SCA Consultation Blueprint
Tasks Β· Relating to Others Β· Global Skills Β· RAG guide
β–Όexpand
πŸ• 12-Minute Consultation Flow β€” with Domain Scoring
0–2 min
Open & Set the Scene
"I can see from the notes you've been having burning pain and heartburn for a few months β€” I'd really like to hear more about what's been happening from your point of view."
One broad open question. Silence. Let patient lead. Reference the case card information. Do not ask "What brings you in today?"
Global SkillsRelating to Others
βœ— "What brings you in?" when case card already tells you Β· βœ— Jumping immediately to "Is it worse with food?"
2–6 min
Targeted History + ICE
"I notice you mentioned you've lost a couple of kilograms β€” can you tell me more about that? And have you had any difficulty swallowing at all?"
"I'm wondering if, underneath all of this, part of you has been worried it could be something more serious β€” like a stomach cancer. Is that something that's crossed your mind?"
Character of pain, relationship to meals, alarm features (dysphagia first, weight loss, haematemesis). NSAID/OTC medication history. ICE β€” name cancer concern. Family history of GI cancer. Finish by minute 6.
TasksRelating to OthersGlobal Skills
βœ— Not asking about dysphagia β€” the most important alarm feature in dyspepsia Β· βœ— Accepting weight loss without probing it as an alarm feature Β· βœ— Missing NSAID history
6–8 min
Investigations + Diagnosis
"Before I start you on any tablets, I want to do a stool test for a bug called H. pylori. If it's there, antibiotics will often cure the problem completely. One important thing: stop any acid tablets you're taking 2 weeks before the test."
H. pylori stool antigen β€” state it is ordered first, before PPI. FBC. Coeliac screen if indicated. Explain what each test is looking for. Weight documented. Share working diagnosis with plain language analogy.
TasksRelating to Others
βœ— Prescribing PPI without H. pylori test first β€” the cardinal SCA error in dyspepsia Β· βœ— Not giving the 2-week PPI stop instruction Β· βœ— Not checking FBC when weight loss is an alarm feature
8–11 min
Management Plan
"In the meantime, Gaviscon after meals should really help with the burning while we're waiting for the results. I'd also like to go through some changes that can make a big difference β€” particularly the timing of your evening meal and reducing the ibuprofen."
Address expectation about OGD or "something now." Gaviscon as interim relief. At least two specific lifestyle recommendations with mechanism. Connect NSAID use to the symptoms explicitly. If H. pylori confirmed: start eradication. Name the follow-up timepoint.
TasksRelating to Others
βœ— Generic advice ("avoid spicy food", "reduce stress") without specifics Β· βœ— Not connecting NSAID use to symptoms Β· βœ— Starting PPI before results are back
11–12 min
Safety-Net + Close
"If you notice difficulty swallowing, any vomiting of blood β€” even a small amount β€” or your stools turn black and tarry, please go to A&E straight away, don't wait. I'd like to see you in two to three weeks to go through the results."
Name specific emergency symptoms. Distinguish planned 2WW appointment from emergency pathway if 2WW referred. Closing question. Confirm plan summary.
TasksRelating to OthersGlobal Skills
βœ— "Come back if worse" without named symptoms Β· βœ— No closing question Β· βœ— Not naming a specific follow-up timepoint
πŸ”΄πŸŸ πŸŸ’ RAG Scoring β€” All 3 Domains
Tasks Domain
🟒
All alarm features screened. H. pylori tested before PPI (with 2-week stop instruction). Investigations individually justified. Working diagnosis in plain language. Specific safety-netting with named emergency symptoms. Named follow-up timepoint.
🟠
Most alarm features screened but weight loss or dysphagia not specifically asked. H. pylori test ordered but PPI stopping instruction absent. Diagnosis given but poorly explained. Safety-netting vague.
πŸ”΄
PPI prescribed without H. pylori testing. Alarm features not screened. Diagnosis not shared. No safety-netting. NSAID history not taken. No follow-up given.
Relating to Others
🟒
Open question used to begin. All ICE components named including expectations about OGD or tablets. Cancer concern explicitly named. Weight loss taken seriously and honestly addressed. Shared decision making evident. Closing question asked.
🟠
Open question used but ICE incomplete. Cancer fear acknowledged but not explicitly named. Weight loss accepted without adequate challenge. Plan not genuinely negotiated.
πŸ”΄
No open question. Cancer fear not named. ICE absent. Weight loss dismissed without investigation. Consultation closed without asking if there is anything else.
Global Skills
🟒
Structured, logical sequence. Data gathering complete by minute 6–7. Available case card information used before re-asking. Plain language throughout. Warm, professional tone. Closing question asked.
🟠
Broadly structured but data gathering extends to minute 8. Some jargon used ("H. pylori," "PPI") without patient-facing explanation. Case card information partially used.
πŸ”΄
Disorganised. Data gathering still ongoing at minute 9+. Patient asked to repeat information already in the notes. Medical jargon throughout without explanation. No closing question.
πŸ’¬ Key Phrases β€” ICE, Diagnosis & Plan
Ideas
"What have you been thinking might be causing this? Have you come to any conclusions yourself about what's going on with your stomach?"
Concerns β€” name the cancer fear
"I'm wondering if, underneath all of this, there's a part of you that's been worried it could be something more serious β€” like a stomach cancer. Is that something that's crossed your mind?"
Expectations β€” long-term tablets concern
"How do you feel about the idea of taking medication for this? Some people worry about being on tablets for a long time β€” is that a concern for you?"
Validate and explain H. pylori strategy
"Before I start you on tablets, I want to check for a bug called H. pylori β€” because if it's there, treating it with a one-week course of antibiotics can actually cure the problem, not just manage it. That's much better than suppressing the acid long-term."
Diagnosis in plain language
"Think of it as the valve at the bottom of your food pipe not sealing tightly enough β€” acid escapes upwards and causes that burning sensation. The lining is irritated, not damaged. We can treat this effectively once we know the cause."
Close and safety-net
"If you notice difficulty swallowing, vomit any blood β€” even a small amount β€” or your stools turn black and tarry, go to A&E immediately. Is there anything else you'd like to ask today?"
🚫 9 Danger Zones β€” Instant Deductions
βœ—
Prescribing PPI without testing H. pylori first→ Stool antigen test is mandatory before PPI in uninvestigated dyspepsia (NICE CG184). This is the most common SCA error in dyspepsia.
βœ—
Not telling the patient to stop PPI 2 weeks before H. pylori testing→ PPI suppresses urease activity, causing false negative stool antigen. This specific instruction is a high-frequency SCA Tasks mark.
βœ—
Not asking about dysphagia→ The most important alarm feature in upper GI presentations. Must be asked specifically, not assumed to be absent.
βœ—
Accepting the patient's explanation for weight loss without acting on itβ†’ Weight loss + upper GI symptoms β‰₯40 = 2WW referral criterion. Patient attribution does not remove the alarm feature clinically.
βœ—
Not asking about NSAID / OTC analgesic use→ OTC ibuprofen is commonly underreported and is the most common iatrogenic cause of peptic ulceration. Always ask about it explicitly.
βœ—
Prescribing omeprazole to a patient on clopidogrel→ CYP2C19 drug interaction reduces clopidogrel antiplatelet effect. Use pantoprazole or rabeprazole instead.
βœ—
Prescribing ranitidine→ Ranitidine has been permanently withdrawn in the UK. Use famotidine 20mg as the H2RA alternative.
βœ—
Not naming cancer fear explicitly when weight loss is present→ Name it directly: "I'm wondering if you've been worried this could be something more serious, like a stomach cancer." Hinting is not enough.
βœ—
No closing question before ending the consultation→ Always: "Is there anything else you'd like to ask, or anything we haven't covered today?" — especially in a cancer-anxiety consultation where unvoiced concerns are common.
πŸ’Š Drug Quick-Pick
H. pylori positive (any dyspepsia)
β†’
7-day triple therapy
Lansop + Clarith + Amox
Penicillin allergy β†’ H. pylori
β†’
Lansop + Clarith + Metronidazole
7 days; no alcohol
GORD / H. pylori negative
β†’
Omeprazole 20mg OD
4–8 weeks; step down
On clopidogrel β†’ needs PPI
β†’
Pantoprazole 20–40mg OD
Not omeprazole
Interim symptom relief / GORD pregnancy
β†’
Gaviscon Advance 10ml after meals
Before PPI or bridging
Nocturnal breakthrough on PPI
β†’
Famotidine 20mg nocte
Not ranitidine (withdrawn)
Refractory functional dyspepsia
β†’
Amitriptyline 10mg nocte
Titrate; explain rationale
β›” NEVER prescribe PPI without H. pylori test first Β· NEVER prescribe ranitidine (withdrawn) Β· NEVER use omeprazole with clopidogrel Β· NEVER start GFD before duodenal biopsy in coeliac Β· NEVER reassure about weight loss without investigation
Reviewed: July 2026 Β· citations verified against current NICE / UK guidance